Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10411934July 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR LT. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START INTERMITTENTLY. IN ADDITION, THE VEHICLE WOULD SLIP GEARS WITH THE ILLUMINATION OF THE TRANSMISSION WARNING LIGHT. THE DEALER INDICATED THAT THERE WAS A FAILURE BUT WAS UNABLE TO DIAGNOSE THE EXACT CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,998 AND THE CURRENT MILEAGE WAS 17,572.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411703July 11, 2011
STEERING
I BEGAN TO NOTICE THAT THE POWER STEERING IN MY CAR WOULD INTERMITTENLY FAIL ABOUT THREE OR FOUR MONTHS AGO. THE FIRST INSTANCE WAS WHEN I WAS TURNING MY WHEEL WHILE ENTERING INTO A PARKING LOT. THE CAR MADE A DINGING SOUND, THEN IN THE ODOMETER ARE IT READ "PWER STEERING." IT THEN BECAME EXTREMELY DIFFICUIT TO TURN MY WHEEL. I STOPPED THE CAR, TURNED IT OFF, THEN RESTARTED IT AND THE PROBLEM WENT AWAY. THEN A FEW WEEKS LATER IT HAPPENED AGAIN, BUT WHEN I TURNED IT OFF, STARTED, THEN RESTARTED, IT WENT BACK TO NORMAL JUST AS IT DID BEFORE. THIS CONTINUED ON FOR SEVERAL WEEKS, EACH TIME IT WOULD BE LESS AND LESS TIME BETWEEN INCIDENTS. NOW, I CAN'T EVEN GET TEN FEET OUT OF MY DRIVEWAY BEFORE I LOSE THE POWER STEERING FUNCTION. IT CONTINUES TO FUNCTION NORMALLY WHEN THE CAR IS FIRST STARTED, AND THEN FOR A SHORT DISTANCE, BUT EVERY TIME I DRIVE THE CAR NOW, I HAVE NO USE OF MY POWER STEERING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411854July 11, 2011
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD A CHIME INSIDE OF THE VEHICLE AND THE POWER STEERING WARNING INDICATOR ILLUMINATED WITH A SUDDEN LOSS OF POWER STEERING. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD WITH DIFFICULTY TURNING THE STEERING WHEEL. THE ENGINE WAS TURNED OFF AND RESTARTED. THE POWER STEERING OPERATED NORMALLY FOR A BRIEF PERIOD OF TEN MINUTES. THE FAILURE OCCURRED EIGHT TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411574July 9, 2011
LATCHES/LOCKS/LINKAGES
THE FRONT PASSENGER'S DOOR LATCH BROKE UNDER NORMAL WEAR AND TEAR BECAUSE IT IS MADE OF PLASTIC. YOU CANNOT OPEN THE DOOR FROM THE INSIDE ONCE IT IS BROKEN, IT HAS TO BE OPEN FROM THE OUTSIDE OR YOU HAVE TO BE TALL ENOUGH TO REACH OVER TO THE OUTSIDE DOOR HANDLE AND OPEN THE DOOR. LOT OF COMPLAINTS BECAUSE THE ONLY WAY TO REPAIR BROKEN HANDLE IS TO REPLACE THE ENTIRE DOOR PANEL A COST OF OVER $250. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411617July 9, 2011
EQUIPMENT, ELECTRICAL SYSTEM
ON MAY 26TH OF 2011, I BOUGHT A 2009 CHEVY HHR. ACTUAL MILES WAS 43K. IT NOW HAS 45K. I HAVE NOT EVEN MADE MY FIRST PAYMENT ON THE CAR WHEN I EXPERIENCED A PROBLEM. ON JULY 7 AFTER I ARRIVED AT WORK, I PUT THE CAR IN PARK AND THE KEY WOULD NOT TURN TO SHUT THE ENGINE OFF. I HAD TO DISCONNECT THE BATTERY TO SHUT THE ENGINE OFF SO I COULD FINISH MY WORK DAY. GOT THE CAR HOME AND HAD TO DISCONNECT THE BATTERY AGAIN. WHEN I CONTACTED A CHEVY DEALERSHIP AND SPOKE WITH THE SERVICE PERSONNEL ABOUT MY CAR NOT SHUTTING OFF, HE SAID, 'LET ME GUESS, THE KEY IS STUCK IN THE IGNITION'? I SAID YES AND HE QUOTED THE PRICE WOULD BE 3 OR 4 HUNDRED DOLLARS TO FIX IT. ON JULY 8TH, WE HAD TO HAVE THE CAR TOWED TO A CHEVY DEALERSHIP. EVEN THE TOW TRUCK DRIVER KNEW ABOUT THE PROBLEM AND SAID, 'THAT IS ONE OF THE REASONS WE HAVE TO TOW IN THE HHRS'. ON JULY 7TH PM, I GOT ON THE INTERNET AND DISCOVERED THAT I WAS NOT THE ONLY ONE TO EXPERIENCE THIS PROBLEM WITH THE KEY STUCK IN THE IGNITION. THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS. TO MY UNDERSTANDING, CHEVY KNOWS ABOUT THIS PROBLEM BUT HAS FAILED TO PUT OUT A RECALL. I DO NOT HAVE A LOT OF MONEY. I AM ON A TIGHT BUDGET AS MANY PEOPLE ARE. I HAD TO BORROW THE MONEY TO GET THE CAR FIXED. IT IS A SHAME THE QUALITY OF MAKING A CAR HAS GONE DOWN HILL. I THINK THAT CHEVY SHOULD FIX THIS PROBLEM SO THAT IT DOES NOT REOCCUR AGAIN. I ALSO THINK THAT PEOPLE SHOULD BE REIMBURSED FOR THE MONEY THAT THEY HAVE HAD TO SPEND ON GETTING THIS PROBLEM FIXED. SO, MY QUESTION FOR YOU IS, HOW MANY COMPLAINTS MUST IT TAKE FOR YOU TO ADDRESS THIS PROBLEM AND ISSUE OUT A RECALL? CHEVY SHOULD 'MAN UP' AND TAKE RESPONSIBILITY FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411484July 8, 2011
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH THE POWER STEERING WOULD INTERMITTENTLY FAIL AND THE WHEEL WOULD BECOME VERY DIFFICULT TO TURN. WHENEVER THE FAILURE OCCURRED, THE CONTACT WOULD RESTART THE VEHICLE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO INFORMED THE CONTACT THAT THE POWER STEERING ASSIST SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411523July 8, 2011
STEERING
LOSS OF POWER STEERING WHILE DRIVE. LOOSE ABILITY TO STEER AT LOW SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411559July 8, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE IGNITION INTERLOCK CYLINDER IN OUR 2010 CHEVROLET HHR FAILED AND THE KEY BECAME STUCK. WE WERE UNABLE TO REMOVE THE KEY OR TURN IT TO THE "OFF" POSITION. I HAD TO REMOVE THE FUEL PUMP FUSE AND BATTERY TO SHUT THE VEHICLE OFF. THIS ALSO DISABLED THE AIRBAGS IN THE VEHICLE. GM STATED THEY KNEW THERE WAS A PROBLEM AND HAVE ISSUED "ADVISORIES" BUT NO RECALL SO THE CUSTOMER IS RESPONSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410709July 6, 2011
AIR BAGS:SIDE/WINDOW
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT HIS VEHICLE DID NOT HAVE SIDE CURTAIN AIR BAGS. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS STANDARD AND DID NOT COME WITH SIDE CURTAIN AIR BAGS. THE MANUFACTURER HAD BEEN NOTIFIED. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410336July 3, 2011
SERVICE BRAKES, HYDRAULIC
2007 CHEVROLET HHR BRAKE PULSATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410302July 2, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2009 HHR CHEVROLET AND LATELY I HAVE BEEN EXPERIENCING IGNITIONS PROBLEMS. ON YESTERDAY WHEN MY CAR WAS PARKED APPROIMATELY AROUND 7:00 P.M. I TRIED TO SHUT THE CAR DOWN AND REMOVE KEY FROM IGNITION. I COULD NOT GET THE KEY OUT AND THE CAR WOULD NOT SHUT DOWN. ALL OF THE BUSINESS THAT COULD HELP ME WERE CLOSED. I SAT IN THAT CAR FROM 7:00 P.M. UNTI 2:15 A.M. THE NEXT MORNING, WHEN ALL OF THE GAS RAN OUT OF THE CAR. SOME MAY NO THING THIS IS EMERGENCY BUYT WHEN YOU ARE A WOMEN BY YOURSELF. IT'S QUITE URGENT. A TOW TRUCKER DRIVE CAME STAYED ABOUT 3 MINUTES AND SAID HE COULD NOT ASSIST ME. NO LOSS OF LIFE THIS TIME; BUT IT CAN LEAD TO THAT WITH CRIME RUNNING RAMPID. WHERE IS THE ACCOUNTABILIT? WHERE IS THE RECALL? IS EVERYTHING IN AMERICA JUST ABOUT $ AND CENTS THESE DAYS? WHAT ABOUT THE NEXT TIME? I COULD NOT LEAVE THAT CAR RUNNING ON A PUBLIC STREET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410195July 1, 2011
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT WAS UNABLE TO TURN THE KEY IN THE IGNITION AND START THE VEHICLE. WHEN USING THE KEY FOB, HE WAS ABLE TO USE THE REMOTE START FEATURE. ONCE THE VEHICLE WAS STARTED, HE WAS UNABLE TO SHUT IT OFF BECAUSE THE KEY WOULD NOT TURN IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,254 AND THE CURRENT MILEAGE WAS 26,000. UPDATED 08/31/11 *BF THE DEALER DETERMINED THE PROBLEM WAS DUE TO AN INTERNAL CYLINDER FAILURE. UPDATED 09/07/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410220July 1, 2011
ELECTRICAL SYSTEM
I ARRIVED HOME AT 2:30AM AND MY CAR WOULD NOT TURN OFF. THE KEYS WERE STUCK IN THE IGNITION. I HAD IT TOWED TO THE DEALERSHIP THAT NIGHT. THE SERVICE DEPARTMENT CALLED ME IN THE MORNING TO INFORM ME THAT THIS IS NOT COVERED UNDER WARRANTY. I HAVE BEEN ON THE PHONE ALL MORNING TRYING TO GET THIS ISSUE RESOLVED. STILL NO RESOLVE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410121June 30, 2011
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE HANDLE FRACTURED, MAKING IT IMPOSSIBLE FOR THE CONTACT TO EXIT THE VEHICLE FROM THE DRIVER SIDE. THE DEALER DIAGNOSED THAT THE DOOR PANEL WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410124June 30, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE CONTACT STATED THAT THE DOOR HANDLE FRACTURED AND HE WAS UNABLE TO EXIT FROM THE VEHICLE. HE STUCK HIS HAND THROUGH THE WINDOW AND OPENED THE DOOR FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT HE WOULD NEED TO REPLACE THE ENTIRE DOOR PANEL. THE MANUFACTURER WAS NOT NOTIFIED NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410008June 30, 2011
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING WARNING ILLUMINATED WITH A SUDDEN LOSS OF THE POWER STEERING. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF AND RESTARTED AS NORMAL. THE IDENTICAL FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY WERE UNABLE TO DETECT A TROUBLE CODE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE CONTACT STATED THE RECALL UNDER NHTSA CAMPAIGN ID 10V073000 (STEERING:ELECTRIC POWER ASSIST SYSTEM) IS THE FAILURE THAT HE EXPERIENCED . THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409020June 27, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHUT OFF DUE TO THE KEY BEING STUCK IN THE IGNITION. IN ORDER TO SHUT THE VEHICLE OFF, THE CONTACT HAD TO ENGAGE THE CLUTCH AND MANUAL SHIFTER UNTIL IT STALLED. THE KEY STILL WOULD NOT REMOVE FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE BATTERY DIED AS A RESULT. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409082June 27, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
INSIDE DRIVER SIDE HANDLE BROKE OFF, UNABLE TO OPEN DOOR FROM THE INSIDE THE ELECTRONIC WINDOW MUST BE OPENED AND DOOR OPENED FROM THE OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408909June 25, 2011
STEERING
THE CHEVY HHR IS BASED ON THE CHEVY COBALT. THE HHRS ARE HAVING THE EXACT SAME POWER STEERING ASSIST PROBLEM THAT EXISTS IN THE COBALT. THE COBALT IS COVERED BY A RECALL, BUT THE HHR IS NOT. I BELIEVE THE HHR SHOULD HAVE THE SAME RECALL BECAUSE IT HAS THE EXACT SAME COMPONENT THAT IS FAILING. THE POWER STEERING GOES OUT SUDDENLY AND HAS CAUSED MY WIFE TO LOSE CONTROL OF THE CAR. CHEVROLET WILL NOT REPLACE THE COMPONENT UNDER THE EXTENDED WARRANTY THAT WAS PURCHASED FROM THEM, YET THEY WILL REPLACE IT ON A CHEVY COBALT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407586June 20, 2011
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2009 CHEV HHR AND ON JUN. 16, 2011 I PULLED INTO A SHOPPING CENTER AND TRIED TO TURN OFF MY CAR AND I COULD "NOT" TURN IT OFF WITH IGNATION KEY,IT WAS LOCKED INTO THE RUN MODE.LUCKY FOR ME THERE WAS A DEALER OPEN AND I DROVE THE CAR TO THEM.THE ONLY WAY THE DEALER COULD STOP CAR WAS TO DISCONNECT BATTERY,ON A HHR THE BATTERY WAS IN THE BACK OF CAR AND IT TOOK THEM QUITE SOME TIME TO DO THIS OPERATION.I MADE THE RIGHT DECISION TO GO TO THE DEALER,BUT WHAT IF I WAS A LITTLE OLD LADY"THE OUTCOME MIGHT HAVE BEEN A DIFFERENT ONE".AFTER THE PROBLEM WAS FIXED,BOTH MYSELF AND THE SERVICE MANGER AT THE DEALERSHIP LOOKED AT THE DEFECTIVE IGNITION CYLINDER AND NOTICED THERE WAS A CHANGE MADE IN THE NEW CYLINDER.THAT LEADS ME TO BELIEVE THAT GM KNOWS THERE IS A PROBLEM.GM SENT A BULLETIN(NOT A RECALL??)TO THERE DEALERS STATING THAT "SOME CUSTOMERS MAY COMMENT THAT IGNITION KEY IS DIFFICULT TO REMOVE OR THAT THE KEY STICKS OR BINDS IN THE IGNITION CYLINDER",THAT IS SO WRONG THE KEY LOCKS IN THE RUN MODE AND WILL NOT TURN OFF CAR'S IGNITION.AFTER ALL THE PROBLEMS TOYOTA HAS HAD WITH THERE GAS PETAL ECT AND PERSONAL INJURY'S,YOU WOULD THINK GM WOULD BE ON TOP OF THIS "SAETY PROBLEM" AND AT LEAST SEND OUT A "RECALL NOT A SERVICE BULLETIN" TO PROTECT IT'S CUSTOMERS FROM GETTING HURT OR WORSE.I WOULD LIKE NHTSA TO STEP UP TO THE PLATE AND CONFRONT GM ABOUT A RECALL ON THIS "VERY UNSAFE CONDITION" THANK YOU. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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