Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10481532October 23, 2012
STEERING, ELECTRICAL SYSTEM
I RECEIVED A POWER STEERING FAILURE MESSAGE ON THE DASH AT THE SAME TIME THAT I LOST POWER STEERING WHILE GOING HOME FROM DROPPING OFF MY CHILD AT DAYCARE. I DROVE HOME WITHOUT THE POWER STEERING, WHEN I SHUT OFF THE CAR AND RESTARTED IT I HAD POWER STEERING AGAIN. THIS POWER STEERING FAILURE HAS HAPPENED MULTIPLE TIMES ON THE HIGHWAY, RESIDENTIAL NEIGHBORHOODS AND IN PARKING LOTS; IN TOTAL ABOUT 10-15 INCIDENTS IN THE LAST MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481326October 21, 2012
ELECTRICAL SYSTEM, STRUCTURE
WATER INTRUSION WHEN RAINING LEAKS ON ELECTRICAL COMPONENTS LIKE BLOWER MOTOR , WIRING, INSULATION, AND FLOOR OF PASSENGER SIDE ..ONCE THE WATER CORRODES THE ELECTRICAL COMPONENTS THEY STOP WORKING... GM CORP HAS THIS PROBLEM FOR OVER 20 YEARS ON SEVERAL MODELS AND MAKES.. VERY BAD DESIGN..THEY WILL NOT RECALL .. THIS CAN BE SERIOUS SAFETY ISSUE .. IF THE ELECTRICAL DEFROST MOTOR WILL NOT WORK .. THEN YOU CANNOT SEE OUT THE WINDSHIELD.. CRASH CAN ENSUE.. THEY NEED TO CHANGE THE WATER EVACUATION SYSTEM FROM BELOW THE WINDSHIELD...SEE HTTP://WWW.YOUTUBE.COM/WATCH?V=FNYKJLHUSXI THIS IS ABOUT OTHERS WHO HAVE HAD THIS PROBLEM WITH MANY GM MODELS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481078October 19, 2012
AIR BAGS
AIR BAG LIGHT TURNED ON IN THE VEHICLE, BUT AFTER A WHILE IT WOULD TURN OFF AND THEN COME BACK ON AGAIN. THE DEALER REPAIRED THE PROBLEM AND THE LIGHT WENT AWAY. LESS THAN ONE YEAR LATER WHEN THE CAR HAD 50000 MI THE PROBLEM RE-OCCURRED. THERE APPEARS TO BE A WIRING ISSUE WITH THE AIRBAGS IN THIS VEHICLE AS THERE ARE MANY SIMILAR COMPLAINTS FROM OTHER OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481080October 19, 2012
STRUCTURE:BODY:DOOR
I PARKED MY CAR AND WENT TO OPEN THE DOOR, THE DOOR HANDLE BROKE OFF IN MY HAND. BECAUSE I WAS SO SHOCKED BY THIS HAPPENING IT TOOK ME A FEW MINUTES TO REALIZE I COULD ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE. IF THIS HAPPENED TO SOMEONE DURING/AFTER AN ACCIDENT IT COULD HAVE SERIOUS CONSEQUENCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481161October 19, 2012
ELECTRICAL SYSTEM, STEERING
WE OWN A CHEVROLET HHR WHICH LOSES POWER STEERING ALMOST IMMEDIATELY AFTER TURNING THE CAR ON. WE HAVE HAD MANY MANY PROBLEMS WITH THIS CAR SINCE THE BEGINNING. MAINLY STEERING COLUMN PROBLEMS AND POWER STEERING ISSUES. WE ALMOST GOT INTO AN ACCIDENT WHILE TAKING A RIGHT AT LOW SPEED BECAUSE OF HOW HARD THE ''POWER'' (NOT) STEERING WAS. THIS HAS TO BE FIXED NOW!!! IT'S BEEN A WELL KNOWN PROBLEM SINCE THE BEGINNING OF THE HHR LINE UP. HOW COME THIS ISSUE HAS BEEN PARTIALLY RECOGNIZED AND TAKEN CARE OF ON SOME VEHICLES WITH THE EXACT PART NUMBERS?? COBALT, G5?, ANYONE?. PLEASE RESEARCH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480899October 17, 2012
STEERING
WHILE DRIVING AT APPROX 40 MPH THE POWER STEERING WENT OUT ON THE CAR MAKING IT VERY HARD TO TURN. THE WARNING ALARM SOUNDED AND THE WORD "POWER STEERING" LIT UP ON THE DASH PANEL. I PULLED THE CAR OVER TO THE SHOULDER AND SHUT IT OFF. THE STEERING WORKED PROPERLY UPON RESTART. THIS HAS HAPPENED 4 TIMES NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480637October 16, 2012
STEERING
POWER STEERING FAILURE STARTED IN EARLY 2012 AND INCREASED IN FREQUENCY AND DURATION UNTIL REPAIR ON 7/26/2012. INITIALLY COAD CHEVROLET DEALER OF CAPE GIRARDEAU, MO, SAID IT WOULD BE COVERED BY RECALL, AND ON THE THEIR INVOICE #547639 IT IS PRINTED "CUSTOMER REQUESTS A FACTORY RECALL BE PERFORMED, OR VISS PRINT SHOWS THIS UNIT TO BE OPEN FOR A PARTICULAR CAMPAIGN. SPECIAL POLICY #10413 PWR STEERING IN DIC. NO POWER STEERING AT TIMES." ALONG WITH "PERFORM RECALL AS PER BULLETIN; INSPECT/REPLACE AS NEEDED", BUT THEN THEY ADDED "REPLACE POWER STEERING MOTOR AS PER ESTIMATE" AND CHARGED $281.59. THEIR EXPLANATION WAS THAT VIN REALLY WAS NOT COVERED, BUT GM MIGHT COVER AND REIMBURSE FOR THE REPAIR IF WE CONTACTED THEM DIRECTLY. GM CUSTOMER SERVICE WAS CONTACTED MANY TIMES STARTING ON 8/17/12 OR EARLIER AND ON 9/19/12 STATED THEY WOULD NOT COVER REPAIR. IN CANADA THIS FAILURE WAS IDENTIFIED AND COVERED FOR THIS MODEL YEAR AND OTHERS. I WANT GM TO REIMBURSE ME FOR THE OBVIOUS AND DANGEROUS DEFECT THAT THEY ARE AWARE OF AND ARE SELECTIVELY COVERING. I HAVE THE INVOICE CONTAINING THE ABOVE INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480696October 16, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE PARKED SHE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION BECAUSE IT WAS STUCK IN THE ON POSITION. THE CONTACT MENTIONED THAT IN ORDER TO TEMPORARILY REMEDY THE FAILURE SHE HAD TO REMOVE THE FUEL FUSE AND DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE.THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480089October 15, 2012
STEERING, ELECTRICAL SYSTEM
SAME ISSUES AS OTHERS. KEY WILL NOT TURN TO OFF POSITION, WILL NOT RELEASE FROM IGNITION. ISSUE IS NOTED ALL OVER THE INTERNET. THEY HAVE ACKNOWLEDGED AND ISSUED A SERVICE BULLETIN FOR 2009 MODEL YEAR, BUT NOT FOR ANY OTHER MODEL YEARS. WHY NOT FOR OTHER YEARS WHEN OBVIOUSLY IT IS THE SAME ISSUE WITH THE SAME PART, OVER SEVERAL OF THEIR MODELS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480042October 14, 2012
ENGINE AND ENGINE COOLING, SUSPENSION, TRACTION CONTROL SYSTEM, STEERING
THIS IS AN ONGOING SAFETY PROBLEM THAT CHEVY/GM DOESN'T CARE TO WORRY ABOUT. MY CARS STEERING WHEEL SHAKES WHEN I AM DRIVING. SOMETIMES TO THE POINT OF THE CAR TO BE UNCONTROLLABLE IN ADDITION TO THIS THE TRACTION CONTROL LIGHT GOES ON ALONG WITH THE ENGINE LIGHT. I HAVE BROUGHT THIS IN TO THE DEALER EVERY TWO MONTHS AND HAVE BEEN TOLD A COMBINATION OF WHAT THE DEALERS MECHANICS FEEL THE PROBLEM IS. I HAVE HAD STEERING COLUMNS REPLACED, CAM SHAFT SOLENOIDS, BUSHINGS, ROTORS. THE LIST GOES ON. NOTHING HAS FIXED THE ISSUE. TODAY BRINGING BACK TO THE DEALER I AM NOW TOLD THAT I AM LUCKY TO BE ALIVE AS BOTH CONTROL ARMS IN THE FRONT ARE SECONDS FROM BREAKING ALONG WITH THE LINKS THAT KEEP THE CAR STABLE.. THE MECHANIC SHARED THAT HAD I HIT A POTHOLE I WOULD HAVE DIED AS THE CAR WOULD HAVE SPUN OUT OF CONTROL AND IMPOSSIBLE TO RECOVER AS I WOULD HAVE NO WAY TO CONTROL THE STEERING WHEEL. NOW HAVING TWO KIDS, AND THIS BEING AN ONGOING PROBLEM ONE WOULD THINK THAT CHEVY/GM WOULD PAY FOR THE REPLACEMENT OF THEIR FAULTY PART. I CANT AFFORD A NEW CAR, AND I CAN NO LONGER AFFORD TO PAY FOR GM'S MISTAKES. MY CAR IS PAID OFF AND NOW I DON'T FEEL SAFE DRIVING IT. TO "FIX IT" AND I SAY THIS LOOSELY IT WILL COST 1,800 OUT OF MY POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480049October 14, 2012
STEERING
WHILE ON A HIGHWAY ENTRANCE RAMP MY WIFE LOST POWER STEERING ALMOST HIT THE GUARD RAIL. AFTER RESTARTING THE CAR THE POWER STEERING RETURNED,BUT A FEW DAYS LATER IT HAPPENED AGAIN. OVER THE LAST THREE MONTHS IT HAS REACHED THE POINT IT'S HAPPENING MULTIPLE TIMES A DAY,THIS WILL BECOME A MAJOR PROBLEM IN THE WINTER. CONTACTED A DEALER AND WAS TOLD THIS THE SAME POWER STEERING SYSTEM THAT WAS RECALLED ON THE 2007 COBALT'S ,BUT NOT THE HHR. THE COST TO FIX THIS PROBLEM THAT G.M. KNOWS ABOUT IS MORE THEN I CAN AFFORD RIGHT BUT WHY SHOULD OWNERS OF THIS VEHICLE HAVE TO PAY TO FIX A DEFECT IN A MANUFACTURERS PRODUCT. PLEASE HAVE THEM FIX THIS BEFORE SOMEONE IS HURT OR KILLED ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479923October 12, 2012
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL LOCKED WITHOUT WARNING. THE CONTACT TURNED THE ENGINE OFF AND MANEUVERED THE STEERING WHEEL WITH FORCE SEVERAL TIMES BEFORE THERE WAS A NORMAL RESPONSE. THE CONTACT WAS ABLE TO RESUME DRIVING. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479935October 12, 2012
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG CONNECTOR WENT BAD WHEN THE CAR WAS 2 YRS OLD. SOME UNKNOWN ELECTRICAL PROBLEM HAS CAUSED A 5 YR BATTERY TO BE DEAD AFTER 2 YRS OF NORMAL USAGE. DEALER SAYS AIR BAG CONNECTOR IS NOT COVERED UNDER WARRANTY AND THAT THE BATTERY IS DEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479720October 11, 2012
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 35MPH THE POWER STEERING FAILED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE POWER STEERING MOTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 72,187. UPDATED 11/13/12 *CN THE CONSUMER STATED AS OF 10/15/2012 THE VEHICLE HAS BEEN REPAIRED. UPDATED 11/21/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479759October 11, 2012
STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING WAS MALFUNCTIONING INTERMITTENTLY. THE CONTACT STATED THEY HAVE TO TURN THE VEHICLE OFF AND RESTART IT IN ORDER TO GET THE STEERING TO COME BACK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 32,000. UPDATED 11/28/12*LJ THE CONSUMER STATED THE POWER ASSIST FOR THE STEERING WOULD GO OUT WITHOUT WARNING WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479788October 11, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE DRIVING 40 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE VEHICLE WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY. A PASSENGER SUSTAINED NECK AND BACK INJURIES AND THE CONTACT SUSTAINED SHOULDER INJURIES. FOUR MONTHS PRIOR TO THE CRASH, THE VEHICLE WAS INVOLVED IN ANOTHER CRASH IN WHICH THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 39,993. UPDATED 11/14/12*LJ
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10479781October 11, 2012
STEERING
THE CAR WAS LIKE "EXHALING" AS I WAS DRIVING ON THE HIGHWAY. THE NEXT MORNING AFTER I STARTED MY CAR, I SAW THE MESSAGE "POWER STEERING". TOOK IT TO THE CHEVY DEALERSHIP ON OCT 3 AND WAS CHARGED FOR THEM TO TELL ME THEY COULD NOT DUPLICATE THE PROBLEM. ON OCT 10, IT HAPPENED AGAIN, BUT I HEARD A WARNING SIGNAL ALONG WITH THE MESSAGE. I IMMEDIATELY DROVE TO THE DEALERSHIP AGAIN AND WAS TOLD THEY COULDN'T GET TO ME UNTIL OCT 15. I WAS TOLD THAT THE LAST TIME, THEY FOUND A LOW VOLTAGE AND THAT WAS ALL. I'M LEFT WONDERING WHAT TO DO IF IT STOPS IN THE MIDDLE OF THE HIGHWAY AND NO POWER STEERING. I HAVE ANOTHER APPOINTMENT ON OCT 15TH(PROBABLY FOR ANOTHER $120) FOR THEM TO TELL ME THE SAME THING. SAFETY - IF I LOSE THE POWER STEERING WHILE ON THE HIGHWAY, TRYING TO GO AROUND CURVES, I WILL SURELY GET HIT BY SOMEONE. THERE'S NO SHOULDERS ON THE HIGHWAY (I-40) THAT I DRIVE ON DAILY DURING PEAK TRAFFIC TIME. LUCKILY, MY CAR HAS NOT DONE THAT TO ME, BUT IT IS SHOWING ALL THE WARNINGS. PLEASE HELP BEFORE SOMEONE LOSES THEIR LIFE, INCLUDING MYSELF. I AM ABOUT AFRAID TO GET ON THE ROAD BECAUSE OF THIS PROBLEM AND OF REPORTS THAT THE ENGINE "FRIED" ON SOMEONE ELSE'S CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479829October 11, 2012
STEERING
STARTING BACK IN AUGUST, NOW PRETTY MUCH EVERY TIME WE DRIVE THE CAR, THE POWER STEERING GOES OUT. IT MAKES IT VERY DIFFICULT TO TURN THE WHEEL, SEEMINGLY HARDER THAN IF WE HAD NO POWER STEERING AT ALL. WHILE DRIVING STRAIGHT THIS IS NOT REALLY A SAFETY ISSUE, BUT IF THE POWER STEERING WERE OUT AND WE NEEDED TO AVOID AN ACCIDENT, IT WOULD BE NEARLY IMPOSSIBLE. YOU USED TO BE ABLE TO TURN THE CAR OFF, WAIT 30 SECONDS-1 MINUTE, AND TURN THE CAR BACK ON, AND IT WOULD BE FINE THE REST OF THE TRIP. NOW, YOU CAN TURN IT OFF/BACK ON, BUT THE POWER STEERING GOES OUT AGAIN IN JUST A FEW MINUTES. FROM WHAT I HAVE SEEN ONLINE, THERE WAS A RECALL ON THE CHEVY COBALT (WHICH HAS THE SAME STEERING SETUP) AND IN CANADA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479142October 9, 2012
STRUCTURE:BODY:DOOR
2009 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO DOOR HANDLE ON THE PASSENGER SIDE COMING OFF *TGW THE CONSUMER STATED THE DOOR HANDLE CAME OFF IN HER HAND, WHEN SHE PULLED THE HANDLE TO OPEN THE DOOR. THE COST TO REPLACE THE HANDLE, WAS $ 334.85. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479408October 9, 2012
AIR BAGS
I WAS DRIVING ON 30 MPH ZONE AT 30 MPH, WHEN THE SERVICE AIR BAGS CAME ON MY DASHBOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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