Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10484975November 16, 2012
STEERING
I WAS DRIVING AT THE FREEWAY WHEN THE POWER STEERING CUT OUT AND MADE MOVE THE STEERING WHEEL SO HARD THE I STOP THE CAR STARTER AGAIN AND WAS OK LATER IT DID IT SEVERAL TIMES IN MY WAY HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484792November 15, 2012
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL WOULD ENGAGE INDEPENDENTLY AS THE SERVICE ESC WARNING LIGHT ILLUMINATED. THE FAILURE ONLY OCCURRED WITH THE FRONT PASSENGER SIDE WHEEL AND WOULD FEEL SIMILAR TO THE WHEEL SEIZING. THE VEHICLE WAS DIAGNOSED BY THE DEALER BUT THEY WERE NOT ABLE TO DUPLICATE THE ERROR. THE CONTACT STATED THAT THE MANUFACTURER WAS AWARE OF THE PROBLEM, BUT THEY COULD NOT DETERMINE HOW TO REMEDY THE PROBLEM. THE MANUFACTURER STATED THAT THE SOFTWARE COULD NOT BE REMOVED FROM THE VEHICLE. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 20,000. UPDATED 01/15/13*LJ UPDATD 1/24/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484846November 15, 2012
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE WARNING LIGHT WOULD ILLUMINATE WHETHER A PASSENGER WAS OCCUPYING THE SEAT OR NOT. ON A SEPARATE OCCASION WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING ASSIST FAILED. THE CONTACT MERGED TO THE SHOULDER, POWERED OFF THE VEHICLE AND RESTARTED. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED FOR THE POWER STEERING ASSIST FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 08V046000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484860November 15, 2012
FUEL/PROPULSION SYSTEM
I WENT TO MOVE THE CAR IN MY DRIVEWAY, WHEN I NOTICED ON ODOR OF GASOLINE. I DIDN'T OBSERVE ANY GASOLINE, AND STARTED THE CAR. IT TOOK LONGER THAN USUAL TO START, AS IF IT TOOK A WHILE FOR GASOLINE TO GET TO THE ENGINE. AFTER MOVING IT, I NOTICED GASOLINE DRIPPING FROM UNDER THE CAR, JUST IN FRONT OF THE DRIVER'S SIDE REAR TIRE. I BROUGHT THE CAR TO A CHEVROLET DEALER. THE DEALER INSPECTED THE CAR AND TOLD ME THAT THE FUEL LINES WERE CORRODED, LEAKING, AND NEEDED TO BE REPLACED. I WAS THEN TOLD THE NEW FUEL LINES WERE ON BACK ORDER, AND IT MAY BE SEVERAL DAYS BEFORE THEY COULD GET THEM. THE CAR SAT AT THE DEALERSHIP, WAITING FOR THE PARTS. IT TOOK FOUR WEEKS. WHY WOULD THE FUEL LINES ON A 2006 AUTOMOBILE BE CORRODED? IS IT THE ALCOHOL IN GASOLINE? WHY WERE FUEL LINES ON BACK ORDER, AND TAKE FOUR WEEKS TO GET? IS GENERAL MOTORS HAVING TROUBLE KEEPING UP WITH DEMAND BECAUSE SO MANY ARE CORRODING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484488November 13, 2012
STEERING
I WAS DRIVING IN HEAVY TRAFFIC ON A MAJOR CITY STREET IN FORT MYERS FLORIDA TRYING TO MAKE A RIGHT HAND TURN WHEN ALL AT ONCE MY POWER STEERING WENT OUT ON MY CAR. IT WAS SO HARD TO STEER THE CAR BUT I WAS ABLE TO GET MY CAR SEMI OFF THE STREET. THE POWER STEERING LIGHT LITE UP ON MY DASH PANEL. I TURN THE CAR OFF AND WENT FOR HELP. A GENTLEMAN WAS KIND ENOUGH TO STOP LOOK AT MY CAR AND COULD NOT FIND WHERE THE POWER STEERING WAS. HE THEN GOT IN MY CAR AND RESTARTED MY CAR AND IT WAS WORKING JUST FINE. HE ADVISED ME TO TAKE MY CAR TO AUTO ZONE AND HAVE IT CHECKED OUT AS THEY WOULD HOOK IT UP TO THEIR EQUIPMENT AND FINED THE PROBLEM. ONCE AT AUTO ZONE THEY TOLD ME IT WAS A RECALL PROBLEM AND TO TAKE IT TO A CHEVY DEALER TO GET IT FIXED. IT COST ME $278.00 AND WAS TOLD BY THE SERVICE DEPARTMENT THAT IT WAS NOT ON A RECALL NOTICE BUT THAT IT WAS A PROBLEM WITH THE HHR'S. THEY ADVISED ME TO CONTACT GM AND SEE IF THEY WOULD TAKE CARE OF THE COST. GUESS WHAT I WAS TOLD IT WAS NOT UNDER WARRANTY OR A RECALL PROBLEM AND IT WAS ON ME. AFTER READING ABOUT ALL THE PROBLEMS REPORTS ON THIS WITH THE POWER STEERING IT SCARES ME TO THINK IT COULD GO OUT AGAIN AS I HAVE READ THAT SOME HAVE HAD IT TO HAPPEN MORE THAN ONE TIME TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483855November 9, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE PARKED, THE CONTACT ATTEMPTED TO EXIT THE VEHICLE WHEN THE DRIVER'S SIDE DOOR HANDLE FRACTURED AND BECAME DETACHED FROM THE VEHICLE. SEVERAL WEEKS LATER, THE FAILURE OCCURRED ON THE PASSENGER'S SIDE DOOR HANDLE AS WELL. THE CONTACT STATED THAT MONTHS LATER SHE EXPERIENCED ISSUES WITH THE KEY BECOMING STUCK IN THE IGNITION WHILE THE VEHICLE WAS POWERED ON AND OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483899November 9, 2012
ELECTRICAL SYSTEM, POWER TRAIN
I HAD CAME BACK HOME AND PUT THE CAR INTO PARK, I TURNED THE ENGINE OFF, AND TRIED TO PULL OUT THE KEY AND THE KEY WAS STUCK IN THE ON POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483750November 8, 2012
STEERING
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A TURN, THERE WAS A SUDDEN LOSS OF POWER STEERING WITH AN ILLUMINATION OF THE POWER STEERING WARNING INDICATOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS RESTATED AND RESUMED NORMALLY. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE OR DETECT A TROUBLE CODE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483547November 6, 2012
STEERING
WHILE DRIVING ON THE INTERSTATE AT APP. 70-75 MILES PER HOUR IN MODERATE TO HEAVY TRAFFIC THE POWER STEERING TURNED OFF. I WAS ABLE TO PULL OFF ONTO THE SHOULDER AND PARK. I SHUT DOWN THE ENGINE TO CHECK UNDER THE HOOD AND UNDER THE CAR BUT COULD FIND NOTHING OBVIOUS. WHEN I RESTARTED THE CAR TO DRIVE TO THE NEXT OFF-RAMP THE POWER STEERING WAS BACK. THE PROBLEM REPEATED 3 MORE TIMES THAT TRIP. SHUTTING OFF THE CAR AND RESTARTING ALWAYS CORRECTS THE PROBLEM. SINCE THAN WE HAVE HAD THE SAME PROBLEM OCCUR INTERMITTENTLY. NO PATTERN AS TO WHEN PROBLEM OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483262November 3, 2012
STEERING, ELECTRICAL SYSTEM
ORIGINALLY THE POWER STEERING STOPPED WORKING RANDOMLY WHEN DRIVING BUT NOW IT STOPS WORKING AFTER 30 SECONDS OR SO EVERY TIME CAR IS STARTED AND FAILURE ALERT IS DISPLAYED. ALSO WHILE DRIVING THE POWER DOOR LOCKS UNLOCKED, THE GAUGES STOPPED WORKING, THE CAR HARD SHIFTED DOWN, AND IT ALSO STARTED TO DISPLAY IT WAS RUNNING AT LEAST 20 DEGREES HOTTER THAN NORMAL. THIS HAS HAPPENED TWICE BUT SEEMS FINE LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483163November 2, 2012
STEERING, ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT HE HAD SEVERAL PROBLEMS WITH THE VEHICLE. THE FAILURES INCLUDED THE BRAKES, POWER STEERING ASSIST AND A FOUL ODOR BEING EMITTED THROUGH THE VENTILATION SYSTEM. IN ADDITION, THE DRIVER'S SIDE DOOR HANDLE CABLE FRACTURED AND THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO THE DEALER FOR THE FAILURE OF THE POWER STEERING ASSIST WHERE THEY ADVISED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE STEERING RACK WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO THE DEALER BECAUSE THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THEY ADVISED THAT THE CAM SHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE VEHICLE BEGAN TO DRIVE ROUGHLY AFTERWARD. THE VEHICLE WAS ALSO TAKEN TO THE DEALER FOR THE BRAKE FAILURE, DOOR HANDLE AND THE EXHAUST AND THE TECHNICIANS STATED THAT THEY COULD NOT DUPLICATE THE BRAKE PROBLEM OR THE FOUL ODOR THAT WAS COMING THROUGH THE EXHAUST. IN ADDITION, THE CABLE IN THE DOOR HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482724October 31, 2012
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH SHE ATTEMPTED TO MAKE A TURN WHEN THE STEERING WHEEL SEIZED MAKING THE VEHICLE VERY DIFFICULT TO CONTROL. THE CONTACT ALSO STATED THAT THE SERVICE TRACTION CONTROL AND AIRBAG LIGHTS ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS UNAVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482516October 29, 2012
STEERING
AS I WAS DRIVING AROUND A CURVE AFTER STOPPING, GOING ABOUT 5 MPH, A POWER STEERING MESSAGE APPEARED AND I WAS UNABLE TO STEER MY CAR. IN ORDER TO STOP MY CAR I HAD TO TURN A CORNER (BY TURNING THE WHEEL WHICH TOOK A LOT OF EFFORT), WHERE I WAS ABLE TO PUT IT IN PARK AND THEN SHUT OFF THE VEHICLE. THE CAR STARTED BACK UP WITH NO PROBLEMS. AN HOUR LATER THE MESSAGE REAPPEARED AND WOULD NOT GO OFF. IT IS VERY DIFFICULT TO STEER AND I DO NOT WANT TO DRIVE THIS ON THE ROAD (I HAVE NO CONTROL OVER THE CAR). THE CAR ONLY HAS 31,000 MILES ON IT AND IS 4 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482518October 29, 2012
STEERING, ELECTRICAL SYSTEM, POWER TRAIN
POWER STEERING MESSAGE ON DASH; SECURITY LIGHT COMES ON; RPM, SPEED, AND GAS GAUGES JUMP, TRANSMISSION JERKS, CLICKING IN CENTER CONSOLE UNDER SHIFTER. AFTER TURNING ENGINE OFF FOR PERIOD OF TIME RUNS LIKE NORMAL, RESTART AN DRIVE FOR PERIOD OF TIME AND POWER STEERING GOES OUT WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482520October 29, 2012
ELECTRICAL SYSTEM, POWER TRAIN
BUYERS BEWARE: ON SATURDAY EVENING WE PUT THE HHR INTO PARK AND WENT TO TURN OFF THE KEY AND THE KEY GOT STUCK IN THE IGNITION. TRIED SEVERAL TIMES TO REPUT THE CAR INTO GEAR AND TURN THEY KEY BUT IT WAS PERMANENTLY STUCK IN THE ON POSITION. HAD TO WIND UP PULLING A FUSE OUT OF THE ENGINE TO CUT OFF THE CAR. JUST TOOK IT TO THE DEALERSHIP AND THEY ARE REFUSING TO ACKNOWLEDGE A PROBLEM AND ARE FORCING US TO PAY HUNDREDS OF DOLLARS TO GET THE CAR FIXED. THEY ARE ALSO BLAMING US FOR PULLING THE FUSE AND IT CAUSING AN INDICATOR LIGHT TO COME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482551October 29, 2012
STEERING
YESTERDAY MORNING COMING HOME FROM CHURCH OUR 2010 HHR POWER STEERING WENT OUT. WE WERE IN THE MIDDLE OF A TURN AND THANK GOD NO ONE WAS COMING IN THE OTHER LANE. IN THE MIDST OF THE TURN THE WARNING BELL SOUNDED AND THE DISPLAY SHOWED "POOR STEERING", NO OTHER WARNINGS BEFOREHAND. AND ALL POWER STEERING WAS GONE. IT WILL COMEBACK FOR A FEW SECONDS IF YOU TURN THE CAR OFF, BUT GOES RIGHT BACK OUT EVERYTIME. I LOOKED ON THE INTERNET TO FIND I AM NOT ALONE, 1000?S OF PEOPLE HAVE COMPLAINED AND HAD THIS SAME EXACT EXPERIENCE. WHY HAS THIS NOT BEEN RECALLED, DOES SOMEONE HAVE TO DIE FIRST? MY WHOLE FAMILY COULD HAVE BEEN INJURED (ME, MY HUSBAND, OUR 17 YEAR OLD SON, AND 2 GRANDBABIES!) WE TOOK THE CAR IN TODAY (10-29-12) TO BE LOOKED AT (THAT COST $85.00) AND THEY SAID THE POWER STEERING MOTOR HAS TO BE REPLACED AND THAT WILL BE ANOTHER $250.00! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482288October 26, 2012
STEERING
I WAS DRIVING DOWN THE ROAD, THE POWER STEERING WARNING CAME ON, AND THE POWER STEERING WENT OUT. THIS HAS HAPPENED MULTIPLE TIMES A DAY FOR THE LAST FOUR DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482237October 25, 2012
WHEELS
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING, SHE HEARD A LOUD RUBBING SOUND NEAR THE FRONT OF THE VEHICLE. THE CONTACT MENTIONED THAT WHILE INFLATING THE TIRES SHE ENDED UP PUTTING 60 POUNDS OF PRESSURE DUE TO THE TIRE PRESSURE MONITORING SYSTEM MALFUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482273October 25, 2012
STRUCTURE:BODY:HATCHBACK/LIFTGATE, ELECTRICAL SYSTEM
CHEVROLET HHR'S HAVE A TSB ON THE REAR LIFTGATE NOT OPENING. IT IS FAULTY AND MANY COMPLAINTS I HAVE FOUND VIA GOOGLE. IF A CHILD OR ANIMAL IS TRAPPED IN THE REAR THEY CANNOT GET OUT, THERE IS NO PULL LEVER TO OPEN THE LIFTGATE. THEY WOULD HAVE TO CLIMB OVER THE SEATS TO GET OUT DURING A POTENTIAL FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482282October 25, 2012
AIR BAGS
THE SERVICE AIRBAG KEEPS COMING ON. THE DEALER SAID THAT I NEED A NEW AIRBAG AND THEY WANT ME TO PAY FOR IT. I FEEL THAT THIS IS A MANUFACTURE DEFAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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