Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10492024January 9, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE GEAR SHIFTER WAS ABLE TO MOVE FROM PARK TO DRIVE WHILE THE KEY WAS STILL IN THE IGNITION. THE FAILURE ALSO OCCURRED WHEN THE KEY WAS IN THE IGNITION AND THE VEHICLE WAS POWERED OFF. THE DEALER WAS NOTIFIED WHO ADVISED THAT THERE WERE NO RECALLS AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491829January 8, 2013
ELECTRICAL SYSTEM
IT WOULD NOT SHUT OFF. I CANNOT TURN THE KEY. I RECEIVED A RECALL NOTICE IN OCTOBER, BUT THEY SAID IT WAS NOT MY CAR. THEY REFUSE TO FIX IT BECAUSE IT HAS TOO MANY MILES AND IT IS RULED A COURTESY THING NOT AN OFFICIAL RECALL. I AM NOT HAPPY,AND HAVE TO DISCONNECT WIRES UNDER THE HOOD TO SHUT IT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491283January 3, 2013
LATCHES/LOCKS/LINKAGES
CPSC#I12C0371A. 2008 CHEVROLET HHR. CONSUMER STATED AFTER ONLY HAVING THE CAR FOR A YEAR SHE HAD TROUBLE WITH DOOR LOCKS STICKING. *LN THE CONSUMER STATED ON ONE OCCASION, SHE AND HER HUSBAND WERE LOCKED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVEN TIMES FOR THE DOOR LOCK PROBLEM. THE CONSUMER WAS FORCED TO SETTLE WITH GM THROUGH AN ATTORNEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490705January 2, 2013
STEERING
POWER STEERING FAILS WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490730January 2, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHEN APPROACHING THE VEHICLE, THERE WAS AN OVERPOWERING AND HIGHLY NOTICEABLE GASOLINE FUEL ODOR. THE VEHICLE WAS NOT TAKEN TO A MECHANIC OR THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490665January 1, 2013
STEERING
DRIVING ON INTERSTATE AT APPROX 60 MPH. THE POWERSTEERING MESSAGE FLASHED THEN THE GAUGES WENT TO 0 THEN LOCK ON LEFT SIDE ON INSTRUMENT PANEL CAME ON AND LOST POWER TO CAR. PULLED OVER AND CAR DIED. WOULD NOT RE START FOR A SHORT PERIOD OF TIME. WHEN RE STARTED ALL HAPPENED AGAIN, THEN TURNED OFF IGNITION AND RESTARTED THEN ALL WAS OK FOR A TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490551December 31, 2012
STEERING
AS I WAS DRIVING DOWN THE INTERSTATE AT ABOUT 65 MPH THE POWER STEERING WENT OUT AND I GOT A NOTIFICATION ON MY DASH PANEL. I HAD TO TURN THE VEHICLE OFF TO RESET IT, AND NOW ITS BEEN GOING OUT AT LEAST ONCE A DAY EVERYDAY SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490464December 29, 2012
STEERING
POWER STEERING KEEPS GOING OUT. USUALLY WHEN TURNING. THE FIRST TIME IT WENT OUT, I WAS DRIVING 45 MPH AND IT WENT OUT WHILE I WAS ROUNDING A CURVE, AND I ALMOST HIT A TREE BECAUSE I WAS UNAWARE THAT IT WAS GOING TO DO THIS. AFTER THAT, IT WENT OUT ABOUT 2-3 TIMES A WEEK, EVERYTIME WHEN MAKING A TURN. I WENT TO HAVE IT LOOKED AT AND MY MECHANIC SAID THAT HE COULDN'T FIND ANYTHING WRONG WITH THE POWER STEERING AND TO REPORT THIS PROBLEM AS HE HAS SEEN THIS IN A FEW OTHER HHRS THAT HE HAS WORKED ON. IT IS VERY DANGEROUS AND BECAUSE OF IT UNPREDICTABILITY, I AM ALWAYS AFRAID TO DRIVE MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490411December 28, 2012
STEERING
THE FIRST INCIDENT HAPPENED WHEN I WAS PULLING MY VEHICLE OUT OF MY DRIVE WAY, I WAS IN REVERSE AND PUT THE CAR IN PARK AND BEGAN DRIVING, AFEW SECONDS LATER, I HEARD A WARNING CHIME AND A MESSAGE CAME UP ON MY DASH SAYING "POWER STEERING". THE CAR WAS VERY HARD TO MANEUVER, I STOPPED THE CAR AND TURNED IT OFF. I NEEDED TO GET IT BACK INTO MY DRIVE WAY SO I TURNED THE CAR ON TO GO BACK HOME, ONCE I TURNED THE CAR BACK ON THE STEERING HAD GONE BACK TO NORMAL. I ASSUMED IT HAD ONLY BEEN A GLITCH BUT DIDN'T DRIVE MY CAR THAT DAY ONCE I GOT IT BACK HOME. I DROVE MY CAR FOR ABOUT A WEEK WHEN THE SAME THING HAPPENED AGAIN, I HEARD A CHIME AND MY DASH DISPLAYED POWER STEERING, I WAS ON A BUSY ROAD AND HAD NO CHOICE BUT TO PULL OVER, ONCE I DID I TURNED THE CAR OFF THEN BACK ON, THE STEERING ONCE AGAIN WENT BACK TO NORMAL. THE NEXT DAY I WAS ON THE HIGHWAY GOING APPROXIMATELY 70-80 MPH WHEN THE CAR ONCE AGAIN DISPLAYED POWER STEERING ON THE DASH AND IT BECAME VERY HARD TO OPERATE THE STEERING WHEEL, I STOPPED THE CAR AND LEFT IT AT A REST AREA ALONG THE HIGHWAY BECAUSE I WAS TOO AFRAID IT WOULD HAPPEN AGAIN BEFORE I COULD GET OFF THE HIGH WAY AND SAFELY BACK HOME AND HAD TO HAVE A FRIEND DRIVE IT BACK TO MY HOME. I HAVE NOT BEEN ABLE TO DRIVE MY CAR IN ABOUT 2 WEEKS BECAUSE INSTEAD OF IT HAPPENING EVERY FEW DAYS, I NOW CANT MAKE IT A MILE OUT OF MY SUBDIVISION WITHOUT IT HAPPENING. IM AFRAID IT WILL CAUSE ME TO HAVE AN ACCIDENT IN THE VEHICLE. I'VE SPOKEN TO GENERAL MOTORS, WHICH THEY HAVE TOLD ME THAT IT IS ONLY MY VEHICLE THAT IS HAVING THE PROBLEM, WHICH IS NOT TRUE, ON ANY GIVEN SEARCH ENGINE YOU CAN TYPE "CHEVY HHR STEERING PROBLEMS" AND SEE PAGES UPON PAGES OF PEOPLE WHO HAVE HAD THIS PROBLEM AND HAVE EVEN BEEN IN ACCIDENTS BECAUSE OF IT. THE COBALT WAS RECALLED BECAUSE OF THE SAME PROBLEM. THE ISSUE SHOULD BE FIXED BY GM BECAUSE IT'S A VERY COMMON ISSUE WITH HHR'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490209December 27, 2012
AIR BAGS
AIR BAG WARNING LIGHT CONSTANTLY COMING ON, HAD IT FIXED IN OCTOBER 2012, AFTER ARGUING WITH THE DEALER THAT IT SHOULD BE COVERED UNDER THE WARRANTY. 2 MONTHS LATER THE LIGHT IS BACK ON. *TR ## VIN FAILED ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490057December 26, 2012
STEERING
WHILE DRIVING, THE "POWER STEERING" WARNING LIGHT CAME ON ACROSS THE DASHBOARD IMPEDING STEERING MANEUVERS. AFTER A COMPLETE STOP AND DISENGAGING THE ENGINE, THE WARNING LIGHT A POWER STEERING SEEMS TO RESUME NORMAL PERFORMANCE. HOWEVER, THE WARNING LIGHT AND IMPEDED STEERING RETURNS WITHIN 20-25 MILES OF TRAVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490082December 26, 2012
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD AND SHUT THE ENGINE OFF. AFTER RESTARTING THE VEHICLE IT REGAINED POWER STEERING CAPABILITIES. THE FAILURE RECURRED INTERMITTENTLY. ADDITIONALLY, THE CONTACT STATED THAT WHEN DRIVING OVER ANY UNEVEN ROAD SURFACE, THERE WAS A LOUD POP HEARD FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE POWER STEERING PUMP AND SWAY BAR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489545December 22, 2012
STEERING
SLOW SPEED MADE U TURN POWER STEERING LIGHT CAME ON HARD TO STEER,TOOK TO A REPAIR SHOP NEAR BY THEY CAME BACK AND TOLD ME ELECTRIC MOTOR NEEDS REPLACED, VEHICLE ONLY HAS 45500 MILES ON IT.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489085December 18, 2012
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES, AIR BAGS
DOOR LOCKS STICK. HAVE BEEN LOCKED IN VEHICLE. REPORTED TO GM THEY DO NOT FEEL DOOR LOCKS STICKING DANGEROUS. BEEN IN DEALER WERE PURCHASED 7 TIMES FOR DOOR LOCKS TO BE FIXED. DOOR LOCKS STILL STICKING. WAS FORCED TO SIGN A COMPLAINT LETTER WITH GM WITH LEMON LAW ATTORNEY. WE FEEL THAT VEHICLE CAN NEVER BE FIXED. STILL HAVING TROUBLE WITH DOOR LOCKS. VIDEO OF BEING LOCKED IN .WAS PURCHASED NEW. WE FEEL WE HAVE DONE OUR PART TAKING BACK TO DEALER TO BE FIXED. THEY ARE UNABLE TO FIX DEFECTS. *TR THE CONSUMER RECEIVED A RECALL LETTER, REGARDING DEFECTIVE AIR BAGS. HOWEVER, THE PARTS WERE NOT AVAILABLE. UPDATED 01/09/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489116December 18, 2012
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME EXTREMELY DIFFICULT. THE VEHICLE WAS LATER TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 44,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489146December 18, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED AND SEPARATED FROM THE DOOR PANEL. THE CONTACT HAD TO OPEN THE DRIVER'S SIDE WINDOW AND REACH OUT TO OPEN THE DOOR USING THE EXTERIOR DOOR HANDLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 40,298. THE CONSUMER STATED WHEN HE EXITED THE VEHICLE, THE INSIDE DRIVER'S DOOR HANDLE SNAPPED OFF AND BROKE. UPDATED 01/07/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488971December 17, 2012
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH UP A MOUNTAIN, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE, AS THE POWER STEERING ASSIST PERFORMED NORMALLY. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 72,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489034December 17, 2012
STEERING
ELECTRONIC POWER STEERING ASSIST WENT OUT TWICE OVER THE PAST WEEKEND. THE FIRST TIME IN A PARKING STRUCTURE WHILE TRYING TO TURN INTO A TIGHT SPOT. LATER WILL DRIVING AT APPROXIMATELY 35 MILES PER HOUR. POWER STEERING RETURNED TO NORMAL FUNCTION EACH TIME AFTER TURNING OFF THE IGNITION. NOBODY WAS HURT IN EITHER EVENT, BUT WITH SNOW COMING TO THE MIDWEST I FEAR WHAT MIGHT HAVE HAPPENED ON A SNOW-COVERED ROAD. I UNDERSTAND THIS IS A COMMON ISSUE AND THAT GM REFUSES TO RECOGNIZE THIS ISSUE IN THE UNITED STATES FOR THIS MAKE AND MODEL DESPITE A RECALL IN CANADA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488880December 15, 2012
STEERING
THE ELECTRIC STEERING SYSTEM OF MY 2008 HHR FAILED SO MANY TIMES ON ME. IT HAPPENED IN COOL MORNINGS AND IN HOT AFTERNOONS. ONE TIME THE SYSTEM FAILED WHILE I WAS MAKING AN U TURN AND THE CAR ALMOST JUMPED ONTO THE SIDEWALK BECAUSE IT WAS SO HARD TO TURN WITHOUT THE POWER ASSIST. THIS IS DEFINITELY A SAFETY ISSUE. I SAW SOME REPORTS THAT IN CANADA THERE WAS A RECALL ON THIS PROBLEM. WHY NOT IN US? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488621December 12, 2012
STRUCTURE
THE DRIVER SIDE DOOR INTERIOR HANDLE BROKE AT APPROX 36,400 MILES. LUCKILY THE HANDLE WAS REPLACED UNDER WARRANTY. THE WHOLE DRIVER'S SIDE DOOR PANEL HAD TO BE REPLACED. AT APPROXIMATELY ANOTHER 36,000 MILES THE DOOR HANDLE BROKE AGAIN. WE LOOKED ONLINE, AND THERE IS A COMPANY THAT MAKES JUST THE DOOR HANDLE TO REPLACE. WE ORDERED A REPLACEMENT HANDLE. THEY SAID THAT THEY SELL ABOUT 50-60 HANDLES A WEEK. THERE ARE SEVERAL VIDEOS ON YOUTUBE ON HOW TO REPLACE THE HANDLE, AND MANY COMPANIES ONLINE SELLING JUST THE HANDLE OF THE HHR. WE HAVE NEVER HAD A INTERIOR DOOR HANDLE BREAK WITHIN 3 YEARS OF OWNING A CAR, AND TO BREAK A SECOND TIME IN ANOTHER 3 YEARS, AND IT APPEARS TO BE A CONSISTENT PROBLEM WITH THE DESIGN OF THE VEHICLE ACCORDING TO WEBSITE GROUPS, FORUMS ETC. THIS IS A MAJOR SAFETY CONCERN. IF THE DRIVER INTERIOR DOOR HANDLE FAILS AND THE DRIVER NEEDS TO GET OUT OF THE CAR IN AN EMERGENCY QUICKLY, IT'S NOT POSSIBLE. OVER THE YEARS OF OWNING SEVERAL DIFFERENT CARS FOR MANY YEARS, I HAVE NEVER HAD AN INTERIOR DOOR HANDLE BREAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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