Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10494936January 28, 2013
STEERING, POWER TRAIN
VEHICLE SHUT DOWN DUE TO POWER STEERING. LIGHT CAME ON, MANUAL SAYS TO TURN OFF ENGINE AND RESTART AND IT WILL CLEAR LIGHT. HOWEVER, WHEN REACHING SPEED OF 40MPH THE POWER STEERING WAS AGAIN HARD TO TURN. AGAIN LIGHT CAME ON. VEHICLE IS VERY HARD TO TURN AND GET OVER TO SIDE OF ROAD ESPECIALLY IF YOU ARE IN THE LEFT HAND LANE AND THE POWER STEERING QUITS WORKING. UPON THE SECOND TIME THIS HAPPENED, ALMOST CAUSING A WRECK, IT WAS EXTREMELY DIFFICULT TO STEER VEHICLE AND GET IT OFF THE ROADWAY. TOOK VEHICLE TO DEALERSHIP AND WAS TOLD THE VEHICLE NEEDS POWER STEERING REPAIR. COSTING $365.00. WHAT A COSTLY REPAIR ON A NEW VEHICLE. I HAVE HAD OLDER VEHICLES THAT NEVER HAD THE POWER STEERING NEEDING REPAIR. ALSO ASK THAT TRANSMISSION BE CHECKED AGAIN. VEHICLE HAS ALREADY HAD REBUILT TRANSMISSION INSTALLED BY GM/ CHEVROLET. TRANSMISSION IS STILL SLIPPING WHEN TRYING TO GET ON FREEWAY. WHEN SLOWING DOWN FROM HIGH SPEED, THE TRANSMISSION WILL SOUND LIKE IT IS SLIPPING INTO ANOTHER GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494945January 28, 2013
STRUCTURE:BODY, STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT HE ATTEMPTED TO OPEN THE FRONT DRIVER'S SIDE DOOR FROM THE INTERIOR OF THE VEHICLE WHEN THE DOOR HANDLE FRACTURED. THE CONTACT OPENED THE FRONT DRIVER SIDE WINDOW AND OPENED THE DOOR FROM THE EXTERIOR OF THE VEHICLE. ADDITIONALLY, WHILE DRIVING APPROXIMATELY 40 MPH THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OF THE STEERING FAILURE. THE TECHNICIAN ADVISED THAT THE POWER STEERING MOTOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494794January 26, 2013
STEERING
WHEN I STARTED THE CAR IN THE MORNING THE READ OUT ON THE DASH SAID "POWER STEERING PROBLEM". THE WHEEL WOULD NOT TURN AT ALL. I RESTARTED THE CAR AND THE STEERING WORKED. I TOOK IT TO CASTLE CHEVROLET, VILLA PARK, IL. FOR REPAIR. THEY CHANGED THE POWER STEERING COLUMN ASSEMBLY COSTING ME $811.45. I FOUND OUT THAT THE CHEVY COBALT 2007 IS SUBJECT TO RECALL #10V073000, MARCH 3, 2010 FOR THE SAME PART. I FEEL THIS PART SHOULD BE RECALLED AND I SHOULD GET A FULL REFUND. DID I MENTION HOW DANGEROUS THIS IS? LOSS OF STEERING AT 60 MPH? WHAT IS CHEVY WAITING FOR, FATALITY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495521January 25, 2013
TIRES, LATCHES/LOCKS/LINKAGES, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2008 CHEVROLET HHR. DOOR LOCKS STICK. VEHICLE HAS LOCKED ME IN. DOOR LOCKS STILL STICK. HAS BEEN IN DEALER EIGHT TIMES WHERE PURCHASED TO BE FIXED. PURCHASED NEW .HAVE ALL WORK ORDERS .ALSO HAVE HAD TROUBLE WITH RADIO AND TIRE PRESSURE . WE HAVE VIDEO OF ME BEING LOCKED IN VEHICLE AND DOOR LOCKS STICKING. WE PURCHASED THE 2008 HHR IN GOOD FAITH THE DOOR LOCKS HAVE GIVEN US TROUBLE FROM DAY ONE OF PURCHASE. GM HAD PEOPLE COME FROM MAIN OFFICE TO DEALER THEY HAVE SEEN THE WORK ORDERS AND VIDEO OF DOOR LOCKS STICKING. REP. FROM GM TOLD ME I COULD ALWAYS CLIMB OUT THE WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494553January 24, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO OPEN AND THE CONTACT WAS FORCED TO ENTER AND EXIT THE VEHICLE THROUGH THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494601January 24, 2013
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHEN SHE ATTEMPTED TO GET OUT OF THE VEHICLE THE DOORS WOULD LOCK. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND WAS TOLD THE ACTUATOR AND LOCKS NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 15,663. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494429January 23, 2013
STEERING
THE SAME AS WITH THE COBALT THAT HAD BEEN RECALLED FOR REPAIR SERVICE. ONLY WITH THE HHR, THERE HAS BEEN NO RECALL FOR THE SAME EXACT PROBLEM!! I HAD TO TAKE MY CAR TO DEALERSHIP GARAGE AND PAY FOR SCAN DIAGNOSTICS AND ALSO FOR POWER STEERING MOTOR...DUE TO THIS EXACT SAME PROBLEM THAT WAS RECALLED FOR THE COBALT! I FEEL THAT GM NEEDS TO LEVEL THE PLAYING FIELD AND HAVE THE SAME RECALL FOR ALL THEIR MAKES THAT HAVE THIS ISSUE. COULD BE RESULT OF FATALITIES DUE TO SUDDEN LOSS OF POWER STEERING WHICH COULD DEPEND ON LOCATION THIS DECIDES TO HAPPEN. NOT HAPPY WITH BEING TREATED DIFFERENTLY JUST BECAUSE I DON'T HAVE A COBALT INSTEAD I DRIVE A HHR WITH THE SAME PART AND PROBLEM THAT THEY WILL COVER FOR COBALT OWNERS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494515January 23, 2013
STEERING
THE CAR WOULD LOSE POWER STEERING AFTER ACCELERATING PAST 5 OR 10 MPH. INITIALLY YOU COULD TURN THE IGNITION OFF AND BACK ON AND IT WOULD HAVE POWER STEERING FOR A PERIOD AND THEN GO OFF AGAIN. "POWER STEERING" FLASHED ON THE DASH DISPLAY. AFTER A FEW WEEKS THE PROBLEM CONTINUED AND COULD NO LONGER BE REMEDIED BY TURNING THE CAR OFF AND ON AGAIN. OUR REGULAR REPAIR SHOP STATED THE DEALER WOULD HAVE TO FIX IT WHEN WE HAD THEM DOING SOME ROUTINE MAINTENANCE. THE DEALER COST BEING AN UNKNOWN WE JUST DECIDED TO LIVE WITHOUT POWER STEERING GOING ON A YEAR OR SO NOW. WE FINALLY BIT THE BULLET AND BROUGHT IT IN - BAD MOTOR ACCORDING TO THE DEALERSHIP WITH REPAIR COST $379. AFTER SEEING SO MANY PEOPLE POSTING ON THE WEB WITH THE SAME PROBLEM IT'S CLEAR THE MODEL SHOULD BE RECALLED. I HAVE A COMPLAINT IN TO GENERAL MOTORS AT THIS TIME AND THEY ARE SEEING IF THEY CAN HELP. IT WOULD BE GREAT IF THEY WOULD, I DON'T THINK WE SHOULD HAVE TO PAY FOR THIS. WE WILL BUY A NEW VEHICLE TO REPLACE THIS ONE PROBABLY WITHIN 12 MONTHS. RELUCTANT TO BUY AMERICAN MADE AGAIN - WE HAVE HAD MUCH BETTER LUCK WITH MULTIPLE TOYOTAS. HOPE PEOPLE CONTINUE TO POST COMPLAINTS - THAT'S THE ONLY WAY RECALLS AND CORPORATE ACCOUNTABILITY CAN HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493650January 21, 2013
STEERING
WHILE DRIVING ON THE ROAD TO WORK, THE DISPLAY MESSAGE CENTER SAID POWER STEERING THEN THERE WAS NO POWER STEERING. IT HAPPENED TWICE THAT DAY BUT AFTER THE CAR WAS SHUT OFF AND COOLED DOWN IT DID NOT COME ON. THE DAY AFTER IT HAPPENED AGAIN BUT STAYED ON LONGER. WHEN THE CAR WAS BROUGHT INTO THE DEALERSHIP ON 12/31/12 THEY TOLD US IT COULD BE THE POWER STEERING MOTOR OR THE STEERING COLUMN WITCH THEY BOTH WERE NOT UNDER WARRANTY . IT KEEP HAPPENING WITH THE CAR FOR A WEEK. I THEN BROUGHT MY CAR TO MY MECHANIC ON 1/4/13 AND HE REPLACED THE POWER STEERING MOTOR AND IT HAS NOT HAPPEN SENSE. BEFORE I BROUGHT MY CAR TO HIM I WENT ONLINE TO SEE IF THERE WAS ANYONE ELSE WITH THE SAME PROBLEM AND WHAT THEY DID IT FIX IT. THAT'S HOW I FOUND OUT IT WASN'T JUST MY CAR THAT THIS HAS HAPPEN TO THAT THERE WAS A LOT OF OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. THANKFULLY WE WERE ABLE TO CONTROL THE CAR AND NOT GET INTO AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493608January 21, 2013
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I PULLED IN MY DRIVEWAY AND PUT THE CAR IN PARK AND COULD NOT TURN OFF THE KEY. I TRIED TO EVERYTHING, STEERING WHEEL, KEY, SHIFTER, BRAKES, ETC AND I COULD NOT TURN THE CAR OFF OR GET THE KEY OUT. I HAD TO PULL A FUSE TO GET THE CAR TO SHUT DOWN. THIS PROBLEM IS SIMILAR, IF NOT EXACTLY, THE SAME OF OTHER COMPLAINTS ON THIS TYPE CAR. I WILL PROBABLY HAVE TO HAVE IT TOWED AND REPAIRED BY A DEALER AT GREAT EXPENSE. NOT GOOD FOR GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493543January 20, 2013
STEERING
AT ANY SPEED AND AT RANDOM TIMES MY POWER STEERING WILL GO OUT. I HAVE HAD TO PULL OVER AND SHUT THE CAR OFF 10 TIMES IN 30 MILES TO RESET THE POWER STEERING MOTOR TO GET HOME SAFELY. THERE IS A RECALL FOR CHEVROLET COBALT AND MALIBU FOR THE SAME ISSUE. UPON RESEARCH ON THE INTERNET THERE ARE MULTIPLE PEOPLE THAT ARE HAVING THE SAME ISSUE. WHEN GM WAS CONTACTED I FOUND OUT THAT MY POWER STEERING MOTOR THAT CUTS OUT IS THE SAME PART NUMBER AS THE ONE IN THE CARS UNDER RECALL FOR THE SAME ISSUE. THIS HAS MADE ME ALMOST LOSE CONTROL GOING AROUND TURNS AND I FEEL THAT IT IS A HAZARD TO ANYONE THAT DRIVES THE HHR'S WITH THE SAME POWER STEERING MOTOR. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493477January 19, 2013
STRUCTURE:BODY:DOOR
THE INSIDE DRIVER & PASSENGER FRONT DOOR HANDLES BROKE OFF WHEN ATTEMPTING TO EXIT THE VEHICLE AFTER IT WAS PARKED. HAVE PREVIOUSLY FILED A COMPLAINT APPROXIMATELY 3 YEARS AGO FOR THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493447January 18, 2013
STEERING
WHILE DRIVING IN A STORE PARKING LOT TOWARD THE EXIT MY 2007 CHEVY HHR BECAME DIFFICULT TO STEER. THE DASH WARNING SYSTEM LITE INDICATING THE POWER STEERING HAD FAILED. CAR IS IN MY DRIVEWAY WAITING REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493138January 16, 2013
STEERING
WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS, SUDDENLY THE WARNING CHIME DINGS AND THE MESSAGE "POWER STEERING" FLASHES ON THE DRIVERS INFORMATION CONSOLE. AT THAT SAME MOMENT THERE IS A COMPLETE LOSS OF THE ELECTRIC POWER STEERING MAKING THE VEHICLE DIFFICULT TO CONTROL WHILE DRIVING AND IMPOSSIBLE TO CONTROL WHEN PARKING. IT CAN BE RESET BY STOPPING THE VEHICLE AND RESTARTING THE ENGINE. THE POWER STEERING RETURNS AND RANDOMLY FAILS AGAIN. IT MAY OCCUR AGAIN IN A FEW MINUTES,MILES OR WAIT TIL YOUR NEXT TRIP. NOW INTERMITTENTLY OCCURRING ON A DAILY BASIS. VEHICLE IS NOW SCHEDULED TO HAVE A CHEVROLET DEALER SERVICE THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493149January 16, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT HE APPLIED THE BRAKES AND AS THE VEHICLE STOPPED, THE ROOF-MOUNTED AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT INVOLVED IN ANY TYPE OF CRASH. AS A RESULT, THE CONTACT SUSTAINED INJURIES TO HER HEAD AND NECK AND WAS TRANSPORTED TO THE HOSPITAL FOR TREATMENT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO NOTIFIED THE MANUFACTURER, AND ADVISED THAT A REPRESENTATIVE WOULD BE SENT TO INSPECT THE FAILURE. THE FAILURE MILEAGE WAS 88,000. UPDATED 2/13/13 *CN THE CONSUMER STATED GM OFFERED TO BUY THE VEHICLE BACK, BUT BY THE TIME SHE PAYS OFF THE LOAN, THERE WOULD NOT BE ENOUGH MONEY TO BUY ANOTHER VEHICLE. UPDATED 02/14/13
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10493219January 16, 2013
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE, THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 98,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492901January 14, 2013
STEERING
WHILE DRIVING POWER STEERING WENT OUT DASH INDICATOR STATED POWER STEERING FAILURE, PULLED OVER SHUT OFF CAR INSPECTED FOR ANY SIGNS OF PROBLEM, RESTARTED CAR POWER STEERING WAS BACK, CONTINUED TRIP SAME THING OCCURRED 15-20 MINUTES LATER SAME RESULT SAME PROCESS READING A LOT ABOUT RECALL ON COBALT USING SAME MOTOR AND RECALL IN CANADA FOR SAME PROBLEM. RESEARCHING PART TO FIX CAN;T WAIT UNTIL A US RECALL.ON YOUR SIGHT MANY PEOPLE ARE HAVING THE SAME ISSUES AS MYSELF. WHY NO INVESTIGATION PUZZLES ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492285January 11, 2013
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS MOVED TO THE SHOULDER AND RESTARTED AND IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT THEY PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491984January 9, 2013
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING ASSIST FAILED AS THE CONTACT WAS ATTEMPTING A TURN . THE FAILURE INCREASED HE CONTACT'S STEERING ABILITY HOWEVER, THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION BUT THE MECHANIC DID NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 39,000. UPDATED 02/20/13*LJ THE ELECTRIC POWER STEERING MOTOR WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492013January 9, 2013
STEERING
THE WARNING INDICATOR FOR THE POWER STEERING ON MY 2008 CHEVROLET HHR WENT ON AS I WAS LEAVING A PARKING LOT. BECAUSE I WAS NOT FAR FROM HOME, I DROVE HOME VERY SLOWLY WITHOUT POWER STEERING. WHEN I TURNED THE VEHICLE ON AGAIN, IT WAS FINE. SINCE THEN, THE POWER STEERING HAS GONE OUT WHILE I AM DRIVING, AND I HAVE TO PULL OFF THE ROAD AND RESTART MY VEHICLE TO GET IT TO OPERATE AGAIN. ON MY LAST TRIP, WHICH WAS APPROXIMATELY 40 MINUTES WITH VERY FEW TURNS (HIGHWAY DRIVING), THE POWER STEERING WENT OUT FOUR TIMES. I HAVE BEEN TOLD THAT GM RECALLED THE POWER STEERING MOTOR ON THE CHEVY COBALT AND SATURN ION, WHICH IS THE EXACT SAME PART AS THE HHR. THIS ISSUE IS UNSAFE, AND THE CONSEQUENCES COULD BE DANGEROUS IF THE POWER STEERING GOES OUT WHEN SOMEONE IS NOT EXPECTING IT OR TRAVELING AT HIGH SPEEDS (OR IF THEY ARE TOO YOUNG TO REMEMBER CARS WITHOUT POWER STEERING). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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