Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10509109April 22, 2013
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHO STATED THAT THE POWER STEERING MOTOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,441. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508929April 20, 2013
STRUCTURE:BODY:DOOR
WHILE TRYING TO OPEN THE DRIVERS DOOR THE HANDLE BROKE OFF. HANDLE WAS MADE OF PLASTIC. THIS WOULD BE A PROBLEM IF INVOLVED IN FIERY CRASH AND YOU COULD NOT GET OUT OF CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508493April 17, 2013
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, STEERING
I WAS TRAVELING DOWN THE HIGHWAY WHEN THE DASH PANEL WARNING LIGHTS ALL STARTED FLASHING ON AND OFF. WHEN IT DID THIS THE POWER STEERING WENT OUT AND WHEN I TRIED TO STOP THE ENGINE REVVED UP AND THE POWER BRAKES DIDN'T FEEL RIGHT. IT FELT LIKE THE VEHICLE HAD THE OLD STYLE MANUAL BRAKES. IT HAS DONE THIS SEVERAL TIMES AND WHEN I RESEARCHED IT ONLINE I NOTICED THERE WERE SEVERAL OTHER HHR OWNERS EXPERIENCING THE SAME PROBLEM. THE PROBLEM ORIGINALLY STARTED WITH THE TRACTION CONTROL LIGHT TO COME ON RANDOMLY AND I WOULD HAVE TO DISCONNECT THE BATTERY TO RESET THE COMPUTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508604April 17, 2013
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE POWER STEERING LIGHT ILLUMINATED AND THEN THE POWER STEERING FAILED. THE VEHICLE WAS STOPPED AND RESTARTED AND THE VEHICLE OPERATED AS DESIGNED. THE FAILURE HAD RECURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508394April 16, 2013
STEERING, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
I HAVE HAD TWO ISSUES WITH THIS CAR AND IT HAS MADE ME FEEL UNSAFE WHEN DRIVING IT. THE FIRST INVOLVES THE BRAKES. WHEN BRAKING AFTER DRIVING AT 45MPH OR MORE, THE STEERING WHEEL BEGINS SHAKING. I WAS TOLD THE BRAKE PADS NEEDED TO BE CHANGED. I DID AND THE PROBLEM STILL CONTINUED. LAST MONTH, THE POWER STEERING LIGHT CAME ON THE DASHBOARD. FOR A COUPLE OF DAYS, IT WENT AWAY BUT SOON THE STEERING WHEEL BECAME TOO HARD TO TURN. TOOK IT TO MECHANIC WHO CHANGED THE POWER STEERING MODULE AS INDICATED BY THE DIAGNOSTICS TEST. ONCE THE CHANGE WAS DONE, THE SERVICE ESC LIGHT CAME ON AND THE CAR HAS BEEN CRAZY EVER SINCE. I HAVE YET TO RESOLVE THE ISSUE AS NOBODY KNOWS WHAT IS WRONG WITH MY CAR. IT HAS BEEN ALMOST A MONTH ALREADY. I AM UNHAPPY WITH THIS CAR AND WOULD NOT RECOMMEND TO ANYBODY. AFTER LOOKING IT UP, I SEE THAT MANY HAVE THIS SAME ISSUE. IT IS VERY UNSAFE SINCE THIS CAN HAPPEN AT ANY MOMENT WHILE DRIVING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508486April 16, 2013
STEERING
DRIVING AT ANY SPEED AND THE POWER STEERING LIGHT COMES ON AND THERE IS NO POWER STEERING, HARD TO STEER. HAPPENS NUMEROUS TIMES. TURN CAR OFF AND THEN BACK ON AND IT'S FINE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508188April 14, 2013
STEERING
DRIVING DOWN ROAD COMING TO STOP LIGHT. CHIME WENT OFF & POWER STEERING WAS INDICATED ON MY INFORMATION SYSTEM. MY CAR LOST ALL POWER STEERING- WAS VERY DIFFICULT TO STEER. GLAD I WAS NOT IN THE MIDDLE OF A CURVE OR TURN WHEN THAT HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505901April 11, 2013
STEERING
I HAVE A 2009 HHR THE POWER STEERING GOES OUT WHILE IN MOTION IF YOU STOP THE VEHICLE AND TURN OFF IT WILL HAVE POWER STEERING AGAIN FOR A WHILE THE SAME THING HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505757April 10, 2013
AIR BAGS
I WAS IN A CAR ACCIDENT ON 3/6/13. BEFORE THE ACCIDENT I PASSED OUT DUE TO A LATER FOUND HEART CONDITION. I FAILED TO NEGOTIATE A LEFT TURN DUE TO PASSING OUT. I SHEARED OFF A STREET SIGN, WENT THROUGH A CHAIN LINK FENCE, WAS AIRBORNE OVER A HILL AND DROPPED APPROXIMATELY 25 FEET. MY CAR WAS A TOTAL LOSS AS DETERMINED BY MY INSURANCE COMPANY. MY DRIVER SIDE AIRBAG DID NOT DEPLOY. I SPOKE WITH GM TO FILE A CLAIM AND AN INVESTIGATOR WENT TO INVESTIGATE MY CAR AND DETERMINED THAT THE AIRBAG SHOULD HAVE NOT DEPLOYED. I ASKED FOR A COPY OF THE REPORT FOR MY PERSONAL RECORDS. GM IS TELLING ME THAT THEY WILL NOT RELEASE IT DUE TO IT BEING GM PROPERTY. I WOULD LIKE TO KNOW HOW TO PROCEED FROM HERE. IF MORE DETAIL AND SPECIFIC DATES ARE NEEDED PLEASE FEEL TO REQUEST IT. I HAVE ALL OF THE NAMES AND DATES AS NEEDED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10505609April 9, 2013
STEERING
WHILE DRIVING MY POWER STEERING WILL STOP WORKING. IT DOESN'T HAPPEN EVERY TIME WE DRIVE OUR HHR BUT AT LEAST ONCE OR TWICE A WEEK. IT HAS ALMOST CAUSED 4 ACCIDENTS THAT COULD HAVE BEEN AVOIDED IF THE POWER STEERING WOULD WORK PROPERLY. THE POWER STEERING ALERT WILL SHOW UP ON OUR VEHICLE AND WE HAVE TO SHUT OFF THE VEHICLE AND RESTART IN ORDER FOR IT TO WORK AGAIN. I'M SCARED TO DRIVE THIS VEHICLE NOW AFTER WHAT HAS HAPPENED TONIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505704April 9, 2013
ENGINE, STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR LT. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO SHIFT INTO NEUTRAL TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO ASSIST WITH REPAIR COSTS. THE FAILURE MILEAGE WAS 15,000. THE CURRENT MILEAGE WAS 100,017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507474April 8, 2013
SERVICE BRAKES
THERE WAS NOT A SINGLE INCIDENT THAT I COULD DOCUMENT THE MILEAGE AND MPH.THE PROBLEM WAS MOST NOTICEABLE AND FRIGHTENING WHEN GOING DOWN AN EXTENDED STRETCH OF RELATIVELY STEEP GRADE IN THE MOUNTAINS AT A SPEED OF 45 - 50 MPH. THE PROBLEM IS VIBRATION WITH THE BRAKES. THE CAR BEGAN SHAKING WHEN APPLYING THE BRAKES IN THE SUMMER 2011. WE HAD THE ROTORS (I THINK THIS IS THE PART) TURNED SOMETIME SHORTLY BEFORE SEPT 25, 2011 AND THE PROBLEM RETURNED AT A LOW LEVEL VERY SOON AFTER AND GRADUALLY INCREASED. WE HAD THE SAME PROCEDURE DONE IN AUGUST 2012 AT A MILEAGE OF 52,000. THE PROBLEM RETURNED IN FEBRUARY 2013 WHEN THE MILEAGE WAS PROBABLY AROUND 60,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507500April 8, 2013
STEERING
I WAS ON THE INTERSTATE TRAVELING AT APPROX 60 MPH WHEN I HEARD A DING-DING SOUND AND I LOOKED AT MY DISPLAY PANEL BELOW THE SPEEDOMETER AND IT SAID POWER STEERING AND I REALIZED THAT I HAD LOST MY POWER STEERING ON MY HHR...DROVE HOME THINKING IT WAS LOW ON POWER STEERING FLUID, I UNLOADED GROCERIES AND WENT UP TO MY LOCAL ADVANCE AUTO..ONLY TO FIND THE CAR HAD RESET ITS POWER STEERING AND ALL SEEMED FINE. PURCHASED THE PS FLUID ONLY TO FIND IT DID NOT USE PS FLUID IT IS ALL ELECTRICAL. IT CONTINUED ON AND OFF INTERMITTENTLY UNTIL YESTERDAY (APRIL 7) WHEN THE PS ALERT CAME ON AND NOW STAYS ON...I HAVE NO POWER STEERING WHICH HAS CAUSED ME TO JUST ABOUT HIT PARKED CARS...TURNING A CURVE ON MY WAY TO WORK THIS MORNING I JUST ABOUT LOST CONTROL OF THE VEHICLE!! THIS IS A VERY DANGEROUS SITUATION. CHEVROLET SEEMINGLY KNOWS ABOUT THIS ISSUE ON THE HHRS...A RECALL ON THE VEHICLES ARE NEEDED IMMEDIATELY TO CORRECT THIS AS THE POTENTIAL FOR A DEADLY CRASH IS VERY HIGH. I DO NOT FEEL SAFE IN MY VEHICLE ANY MORE..WHY WERE THE SAME PARTS RECALLED ON OTHER CHEVY MODELS AND NOT THE HHR?? I SIMPLY DO NOT HAVE THE NECESSARY FUNDS AVAILABLE TO ME TO FIX THIS ISSUE..THE RESPONSIBILITY I THINK LIES WITH THE MANUFACTURER AS IT IS THEIR PART THAT IS FAILING ON THESE VEHICLES.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507340April 6, 2013
STEERING
I WAS DRIVING ON EXPRESSWAY IN SLOW LANE, POWER STEERING LIGHT CAME ON THE DASH AND I INSTANTLY LOST POWER STEERING. I STOPPED AT NEXT EXIT, TURNED OFF CAR CALLED HUSBAND HE SAID TO TAKE IT HOME. I STARTED CAR, IT WAS FINE, NO WARNING ON DASH, DROVE FINE. I DROVE A FEW HUNDRED FEET, LOST POWER STEERING. THIS WENT ON SIX TIMES, WITH ME STOPPING TURNING OFF CAR AND RESTARTING BEFORE I COULD GET HOME. I'M A SMALL WOMEN AND THAT LITTLE CAR TURNED INTO A TANK WITHOUT POWER STEERING. I CALLED MY DEALER HE SAID NO RECALL AND IT WOULD COST $109.00 TO DIAGNOSE AND $120.00- $653.00 JUST FOR PARTS NOT LABOR. I CHECKED ON LINE AND THERE HAVE BEEN THOUSANDS OF COMPLAINTS ABOUT THE SAME PROBLEM. THE CHEVY COBALT AND PONTIAC G5 HAVE BEEN RECALLED AND THEY HAVE THE IDENTICAL ELECTRIC POWER STEERING ASSIST MOTOR. WHY HAVEN,T YOU RECALLED THE HHR? FOR THE FIRST TIME EVER AS DRIVER HAVE I FELT UNSAFE IN MY VEHICLE. PLEASE ADDRESS THIS ISSUE BEFORE THIS TURNS INTO UNNECESSARY, PREVENTABLE TRAGEDIES. I PRAY IT IS NOT ME!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507251April 5, 2013
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 105,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507272April 5, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD NOT TURN THE VEHICLE OFF. THE CONTACT REMOVED THE BATTERY AND THE VEHICLE STILL DID NOT TURN OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE FAILURE MILEAGE AND CURRENT MILEAGES WAS 66,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505573April 3, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT SHE ATTEMPTED TO EXIT THE VEHICLE BUT THE DOOR HANDLE FRACTURED IN HER HAND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507007April 3, 2013
STRUCTURE:BODY:DOOR
I WENT TO OPEN DRIVER SIDE DOOR TO GET OUT OF MY PARKED CAR. DOOR HANDLE WOULD NOT RELEASE THE DOOR TO OPEN. I HAVE TO ROLE DONE MY WINDOW (POWER WINDOW) AND OPEN DOOR FROM OUTSIDE TO BE ABLE TO GET OUT OF MY CAR TROUGH THE DRIVER SIDE DOOR. DEALER SAID THAT WHOLE NEW DOOR PANEL IS REQUIRED AT A COST OF $450.00 BECAUSE THE HANDLE AND TRIGGER IS PART OF THE PANEL. THE DEALER WENT ON TO SAY THAT 100S OF THESE PANELS HAVE HAD TO BE REPLACED BECAUSE OF AND ENGINEERED DEFECT AND GM DOES NOT WANT TO COVER THE PROBLEM. THIS IS A SAFETY CONCERN BECAUSE IF I HAD TO GET OUT MY CAR IN CASE OF AN EMERGENCY, THE DRIVERS DOOR CAN NOT BE OPENED UNLESS THE WINDOW IS ROLLED DOWN AND OPENED FROM OUTSIDE. I WOULD BE TRAPPED IN THE DRIVER SEAT IF UNABLE TO GET WINDOW OPENED.. GM SHOULD BE HELD RESPONSIBLE FOR THEIR ENGINEERED DEFECT. . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505381April 2, 2013
STEERING, ELECTRICAL SYSTEM
WHILE GOING AROUND A BEND IN THE ROAD AT APPROX 35/40MPH, THE POWER STEERING IN MY 2010 CHEVY HHR WENT OUT. THERE WAS A DING AND THEN IT WAS VERY DIFFICULT TO TURN THE WHEEL. I ALMOST HIT A JEEP THAT WAS TURNING INTO A SUBDIVISION OPPOSITE OF US BECAUSE I COULD NOT TURN THE WHEEL TO GET IN THE PASSING AREA. THIS RESULTED IN ME GOING OFF OF THE ROAD. I PULLED ONTO THE NEXT SIDE ROAD I SAW. CHECKED FOR ANY ISSUES AND RESTARTED. I REGAINED POWER STEERING AND WAS ABLE TO BE ON MY WAY. IN APPROX. ANOTHER MILE OR SO IT WENT OUT AGAIN. IT DID SO INTERMITTENTLY ALL THE WAY TO THE DEALER. THE DEALER WAS OF NO HELP BASICALLY SAYING IT WAS AN OPERATOR ERROR. THERE WAS A STEERING RECALL THAT I HAD TAKEN CARE OF EARLIER IN THE YEAR AND MY MECHANIC SAID THAT IT LOOKS LIKE IT WAS REPLACED WITH EQUALLY DEFECTIVE PARTS. MY MECHANIC ALSO SAID THAT IT'S NOT A "WEAR PART" AND NOTHING THAT I DID COULD HAVE CAUSED IT TO DO THAT. IT IS A SHORT ON THE MOTOR/COMPUTER FOR THE POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505245April 1, 2013
STEERING
WHILE DRIVING, THE POWER STEERING GOES OUT. I BOUGHT THIS CAR FOR MY SON. MY CHILD. I AM UPSET BECAUSE NOW THIS HAS HAPPENED, I RESEARCHED ONLINE AND I SEE THE HHR HAD A RECALL FOR STEERING ISSUES BUT FOR SOME REASON, THE 2008 IS NOT INCLUDED. NOW I HAVE TO PAY AN ASTRONOMICAL AMOUNT OF MONEY TO FIX THIS CAR AS IT IS NO LONGER UNDER WARRANTY. THE POWER STEERING GOES OUT WHILE DRIVING. IT WILL THEN RETURN AND AT ANY MOMENT, IT GOES OUT AGAIN. NOT HAPPY.UNSAFE. WHY IS THE 2008 NOT INCLUDED IN THE RECALL? WHAT IF MY CHILD IS DRIVING, THE STEERING GOES OUT AND HE ENDS UP HAVING NO CONTROL? THE VEHICLE ESTIMATED SPEED IS ONLY THE FIRST TIME IT HAPPENED ON THE EXPRESSWAY. IT HAS WENT OUT AT ALL SPEEDS. WE TOOK IT TO A SHOP AND THEY COULDN'T FIND ANYTHING WRONG, WE LEFT AND IT STARTED HAPPENING AGAIN. NOW IT'S COSTING EVEN MORE MONEY TO TAKE IT BACK, GET TO THE BOTTOM OF IT, AND REPAIR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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