Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10510926May 7, 2013
AIR BAGS, ELECTRICAL SYSTEM, STEERING
THIS IS MY 2ND HHR FIRST WAS GREAT THIS IS HORRIBLE. FIRST PROBLEM WAS MY LOCKING MECHANISM ON DRIVERS SIDE WOULD NOT WORK. AFTER THE THIRD TIME IN THE DEALERSHIP THEY CHANGED OUT THE LOCK MECHANISM. THEN I STARTED HAVING PROBLEMS WITH MY WINDOW NOT ROLLING DOWN AND MY DASH LIGHT GOING OUT FOR A PERIOD OF 2-3 SECONDS. THEY FIXED THE WINDOW BUT COULD NEVER FIND OUT WHAT WAS GOING ON WITH THE DASH. THEN MY AIRBAG SERVICE LIGHT STARTED COMING ON I HAD TO TAKE IN TWICE FOR THIS INCIDENT. MY STEERING PROBLEM STARTED WHEN I TOOK MY SON IN TO DO HIS DRIVING TEST AND ALL OF A SUDDEN IT BECAME VERY DIFFICULT TO TURN. WE PARKED THE CAR GAVE IT A FEW MINUTES AND STARTED DRIVING AGAIN, DID THE TEST AND ON THE WAY HOME IT HAPPENED AGAIN. WE HAVE JUST HAD TO MANY PROBLEMS WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510934May 7, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHILE DRIVING ON THE HIGHWAY MY SERVICE ESC LIGHT CAME ON ALONG WITH THE ROAD TRACTION PICTURE AND MY CAR STARTED JERKING AND SHAKING AFTER A FEW MINUTES MY CHECK ENGINE LIGHT CAME ON. MY HUSBAND THOUGHT IT WAS MISFIRING SO HE CHANGED OUT THE SPARK PLUGS BUT IT IS STILL DOING THE SAME THING. THE ESC LIGHT WILL GO OFF FOR A FEW MILES BUT WILL CAME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510771May 6, 2013
STEERING
IN MORNING AFTER WAITING FOR COOLANT TO GET TO 85 DEGREES I BACK OUT OF DRIVEWAY AND PULL FORWARD POWER STEERING MESSAGE ON DASH LIGHTS UP AND SO I PULL OVER TURN OFF ENGINE COUNT TO FIVE RESTART ENGINE NO PROBLEM NEXT STOP SIGN POWER STEERING LIGHTS UP AGAIN . TURN OFF ENGINE COUNT TO 5 AND RESTART ENGINE WORKS FINE FOR ABOUT 30 MINUTES AND REPEATS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510875May 6, 2013
STEERING
THE POWER STEERING GOES OUT AT RANDOM INTERVALS. IF YOU TURN THE CAR OFF AND TURN IT BACK ON AGAIN, IT WORKS JUST FINE. IT COULD BE POTENTIALLY DANGEROUS IF IT HAPPENED IN A SITUATION WHERE I WAS EXPECTING IT TO WORK, BUT IT DIDN'T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510876May 6, 2013
STEERING
POWER STEERING CUT OUT WHILE DRIVING APPROXIMATELY 5 MPH WHILE APPROACHING INTERSECTION. AFTER STOPPING AT THE INTERSECTION, I TURNED THE ENGINE OFF AND RESTARTED THE ENGINE THEN THE POWER STEERING RETURNED. THE POWER STEERING CONTINUED TO CUT OUT REPEATEDLY AT INTERVALS OF 3 TO 5 MINUTES, AND RETURNED AFTER RESTARTING. INQUIRY OF HHR FORUMS REVEALED THAT PROBLEM IS THE OVERHEATING OF A FAULTY ELECTRIC POWER STEERING MOTOR (PART NUMBERS OLD: 20995579 AND NEW: 19257875). THESE ARE THE SAME PART NUMBERS FOR THE POWER STEERING MOTORS USED IN OTHER GM MODELS (COBALT & G5) WHICH HAVE BEEN RECALLED BY GM AS A RESULT OF THE NHTSA INVESTIGATIONS. ONE HAS TO WONDER WHY RECALLS WEREN'T ISSUED FOR ALL VEHICLE MODELS USING THE SAME DEFECTIVE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510598May 4, 2013
ELECTRICAL SYSTEM
I WAS AT THE SHOPPING CENTER AND WENT TO CUT THE CAR OFF AND THE VEHICLE WOULDN'T CUT OFF. THE KEY WOULD NOT COME OUT OF THE IGNITION. THE KEY WOULD ONLY TURN FORWARD, BUT NOT BACKWARD TO THE CUT OFF POSITION. I TOOK IT TO A LOCAL MECHANIC BECAUSE IT WAS ABOUT 8 PM, THE DEALERSHIP WAS CLOSED. THEY SAID THEY COULDN'T DO ANY, I NEEDED TO TAKE IT TO THE DEALER. THEY HAD SEEN THIS HAPPENED BEFORE WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510398May 2, 2013
SEAT BELTS
MY SEAT BELT CONTINUED TO GET STUCK ON THE DRIVERS SIDE OF MY HHR. (WHAT IF I WERE TO HAVE HAD A WRECK AND COULDN'T GET OUT?) TOOK VEHICLE INTO A DEALERSHIP MONDAY 4/29/2013 EVENING AROUND 5 TO HAVE THEM LOOK AT IT TO SEE IF THERE WAS ANYTHING STUCK ETC. WITH THE BUCKLE ITSELF. SERVICE WRITER LOOKED AT IT AND MANAGED TO GET IT STUCK AND FROM THEN I COULD NOT GET THE BUCKLE UNBUCKLED SO THEREFORE I HAVE HAD TO DRIVE AROUND SITTING ON MY SEAT BELT. THE SERVICE WRITER DETERMINED THAT IT WAS THE MECHANISM IN THE BUCKLE ITSELF CAUSING THE SEAT BELT TO GET STUCK. SINCE MY WARRANTY IS UP BECAUSE I AM OVER 14,000 MILES I AM HAVING TO FOOT THE BILL FOR THIS ITEM. THE CAR IS ONLY 3 YEARS OLD HAS NEVER HAD A WRECK NOR HAVE I SPILLED ANYTHING OR DONE DAMAGE TO THIS BUCKLE. I FEEL THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE LOOKED AT AND PAID FOR BY CHEVY. CARS FROM THE 60'S AND 70'S STILL HAVE THEIR ORIGINAL BUCKLES SO THEREFORE WHY AM I HAVING TO REPLACE ONE THAT IS 3 YEARS OLD?! I ALSO CALLED AROUND TO WRECKING YARDS TO POSSIBLY LOCATE THE PART AND COME TO FIND OUT I AM NOT THE ONLY ONE HAVING THIS ISSUE BECAUSE THE GUY AT THE SHOP KNEW EXACTLY THE PART I WAS LOOKING FOR AND WHICH SIDE I WAS LOOKING FOR AS SOON AS I SAID HHR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510430May 2, 2013
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 115,623.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510034April 30, 2013
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT AFTER A LONG DRIVE, THE VEHICLE STARTED TO HAVE A VERY STRANGE SMELL AND THE CONTACT FELT SICK. THE CONTACT TOOK THE VEHICLE TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE BATTERY AND BATTERY TUBE WAS LEAKING AND THE FLUID HAD BREACHED THE INTERIOR OF THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 38,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510099April 30, 2013
STEERING
"POWER STEERING" WARNING DISPLAYS ON DASH ALONG WITH AUDIBLE TONE FOLLOWED BY POWER STEERING CUTTING OUT LEAVING VEHICLE VERY DIFFICULT TO STEER. HAPPENS RANDOMLY AND WITHOUT WARNING. SHUTTING VEHICLE OFF AND RESTARTING CORRECTS THE PROBLEM BUT ONLY TEMPORARILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510159April 30, 2013
STRUCTURE:BODY:DOOR
I WAS RETURNING HOME AND PARKED THE CAR TO GET OUT AND THE DOOR HANDLE BROKE OFF IN MY HAND. I HAVE TO OPEN THE WINDOW TO EXIT MY VEHICLE. THE REAR DOOR ALSO STICKS AT TIMES FROM THE OUTSIDE CAUSING ME AND MY WIFE TO BE UNABLE TO GET OUT DAUGHTER OUT OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510022April 30, 2013
AIR BAGS
I WAS SITTING WITH THE CAR IDLE AT HOME AND THE AIR BAG LIGHT CAME ON. I LOOKED IT UP AND IT SAID THAT THE AIR BAG IS MORE THAN LIKELY DEFECTED DUE TO AN ELECTRICAL ISSUE. MY CONCERN IS THAT THE AIR BAG COULD GO OFF WHILE I AM DRIVING OR NOT GO OFF IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509816April 29, 2013
STEERING
I WAS TURNING IN THE DRIVEWAY OF AN APARTMENT BUILDING AND A BELL WENT OFF AND THE STEERING GOT REALLY HARD TO TURN. I LOOKED AT THE DASH AND SAW THE POWER STEERING LIGHT HAD COME ON. I GOT OUT MY BOOK AND IT SAYS THE POWER STEERING DOESN'T NEED MAINTENANCE, BUT TO CALL THE DEALER IF IT HAPPENS. WELL, I RESTARTED THE CAR AND THE LIGHT WENT OUT, SO I DROVE TO THE STORE A FEW BLOCKS AWAY AND IT DID IT AGAIN. LUCKILY I WASN'T GOING FAST OR IN HEAVY TRAFFIC OR A REALLY BAD ACCIDENT COULD HAVE HAPPENED AND LIVES COULD HAVE BEEN LOST. I HAVE HAD IGNITION PROBLEMS, I COULDN'T TURN OFF THE VEHICLE, LOSS OF ENGINE POWER, ROTOR REPLACED. TWO OF THE SAME SIDE BROKEN INSIDE DRIVER DOOR HANDLES AND BAD GAS MILEAGE. THE STEERING HAS BEEN THE MOST DANGEROUS SO FAR. I READ ON-LINE HOW MANY PEOPLE THIS HAS HAPPENED TO AND I WONDER WHEN THEY WILL RECALL THIS VEHICLE. WHEN SOMEONE DIES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509860April 29, 2013
STEERING
WHILE DRIVING THE CAR ON SAT 04/27/2013 AT A RATE OF 45 MPH I WENT TO MAKE A TURN AND THE STEERING FROZE UP MAKING IT VERY DIFFICULT TO MAKE ANY KIND OF TURN. I FOUND OUT THEN THAT IT HAD A POWER STEERING MOTOR VS A RESERVOIR OR ANYTHING LIKE THAT. TOOK IT THE NEXT DAY TO MY MECHANIC WHO SAID FUSES CHECKED OUT GOOD HE BELIEVES IT IS THE POWER STEERING MOTOR. CALLING CHEVROLET BUT GETTING THE RUN AROUND NOT GOOD FOR A PART THAT CAN CAUSE A MAJOR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509874April 29, 2013
STEERING
ELECTRICAL POWER STEERING ASSIST MOTOR FAILED AND IS NOW IN OPERABLE. IT HAPPENED RIGHT IN THE MIDDLE OF DRIVING DOWN THE FREEWAY. THE CAR CAN BARELY BE TURNED, AND IS EXTREMELY DANGEROUS TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509969April 29, 2013
STEERING
WHILE DRIVING THE CAR THE POWER STEERING LIGHT COMES ON, THERE IS A DING, AND SUDDENLY THE POWER STEERING GOES OUT. IT FIRST HAPPENED 10 DAYS AGO AND HAPPENS AT RANDOM TIMES EVERYTHING THE CAR IS DRIVEN. THE POWER STEERING WILL RESET IF THE ENGINE IS SHUT OFF AND RESTARTED, BUT IT WILL SOON GO OUT AGAIN WITHIN SECONDS OR MINUTES. THIS IS A VERY DANGEROUS ISSUE AND HAS CAUSED US NEAR ACCIDENTS. I SEE THAT THERE ARE MANY, MANY COMPLAINTS ABOUT THIS ISSUE ON HHR'S OF MULTIPLE MODEL YEARS. PLEASE ADDRESS THIS ISSUE. I HAVE NEVER HAD POWER STEERING ON A VEHICLE JUST GO OUT BEFORE. THIS IS A LATE MODEL CAR AND AN ISSUE OF THIS TYPE AND OF THIS FREQUENCY DEFINITELY POINTS TO A DEFECT AND NOT A WEAR AND TEAR ISSUE. A RECALL IS NEEDED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509535April 25, 2013
STEERING
STEERING FAILS WHEN DRIVING. THE CAR IS NOT STEERABLE. VERY DANGEROUS TO DRIVE. CHEVY COBALT HAS A RECALL FOR THIS PROBLEM. HHR IS THE SAME PLATFORM,SAME STEERING COMPONENTS,SAME MANUFACTURE OF STEERING COMPONENTS. GM IS SUING THE MANUFACTURE OF THE POWER STEERING UNITS BUT DOESN'T RECOGNIZE A VERY SERIOUS SAFETY ISSUE WITH THE CHEVY HHR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509457April 24, 2013
WHEELS
IN OUR 2006 CHEVROLET HHR, THE FRONT RIGHT AND LEFT WHEEL BEARING HUB ASSEMBLIES HAVE FAILED AT 57,000 MILES. THE SYMPTOM WAS A RUMBLING NOISE BEGINNING AT 40 MPH TO 45 MPH. WHEEL BEARINGS ARE NOT DESIGNED TO BE A PERISHABLE ITEM. IN COMPARISON, ALL FOUR WHEELS STILL HAVE THE ORIGINAL BRAKE PADS THAT HAVE NOT YET WORN OUT. WITHOUT QUESTION, BRAKE PADS SHOULD WEAR OUT BEFORE WHEEL BEARINGS. SINCE THE VEHICLE WAS OUT OF WARRANTY I HAD A LOCAL REPAIR SHOP REPLACE THE RIGHT FRONT WHEEL BEARING HUB ASSEMBLY THAT WAS THE WORST, AND SUBMITTED A COMPLAINT TO CHEVROLET TO SEE IF THEY WOULD ASSIST IN REPAIRS ON THE LEFT SIDE. AFTER PAYING FOR A DEALER ($109) TO DIAGNOSE WHAT I ALREADY KNEW (AS A REQUIREMENT TO START THE INVESTIGATION PROCESS) THE VERDICT WAS A "WORN OUT" WHEEL HUB ASSEMBLY. I HAVE NOW BEEN TOLD THAT I DO NOT QUALIFY FOR ANY ASSISTANCE FROM CHEVROLET. IT IS MY OPINION THAT THE FAILURES ARE THE RESULT OF EITHER A SERIOUS DESIGN DEFICIENCY OR MANUFACTURING QUALITY DEFECT. FORTUNATELY, THE BEARINGS DID NOT FAIL CATASTROPHICALLY TO CAUSE A CRASH. I AM CONCERNED THAT WHAT I HAVE EXPERIENCED MAY BE A WIDE SPREAD PROBLEM IN THE HHR POPULATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509227April 23, 2013
ELECTRICAL SYSTEM
IN LATE 2010, I DECIDED TO BUY MY WIFE A CAR; FIRST I BOUGHT A CHEVY COBALT FIRST WEEK OF HAVING IT I WAS HAVING TOO MANY PROBLEMS, SO I TOLD IT BACK TO THE DEALER (LUCKY MY COUSIN KNEW THE OWNER OF THE DEALER), I WAS ABLE TO TRADE IT IN FOR A HHR. WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 50 OR SO MILE I WENT TO TURN THE CORNER AND THE STEERING WHEEL WAS VERY HARD TO TURN, I PROCEEDED TO GET THE CAR IN A PARKING LOT TO SEE WHAT WAS GOING ON AND TO SEE IF I NEEDED SO POWER STEERING, COULD NOT FIND A PLACE TO PUT THE POWER STEERING FLUID. SO I TURNED OFF THE CAR AND AFTER AROUND 5 MINUTES I WAS ABLE TO DRIVE FOR ANOTHER MILE AND IT DID THE SAME THING. IT WAS VERY DIFFICULT TO TURN THE CORNER; IT WAS LIKE HAVING MANUAL STEERING. I WAS IN NEW JERSEY AND I HAD TO DRIVE BACK TO MARYLAND WITHOUT POWER STEERING. WHEN I TOOK IT TO ONE OF MY SHOPS IT GET MY CAR FIX AT ALL THE TIME HE INFORMED MY THE HHR'S HAS ELECTRICAL POWER STEERING PUMP THAT CAN ONLY BE FIX BY THE DEALER. WENT ON THE INTERNET TO SEE IF I WAS THE ONLY ONE WITH THIS PROBLEM AND COME TO FIND OUT THAT THERE ARE NUMEROUS PEOPLE WITH THE SAME PROBLEMS WITH THE CHEVY COBALT AND HHR, HOWEVER THERE ARE ONLY RECALLS FOR COBALTS, NOT THE HHR THESE TWO VEHICLES ARE MADE BY THE SAME COMPANY. CAN YOU PLEASE RESPOND, BECAUSE IM STILL TRYING TO GET THE MONEY TOGETHER TO GET IT FIX; I KNOW ITS GOING TO COST ME A ARM AND LEGS TO GET IT FIXED, BECAUSE I HAVE TO GO TO THE DEALER, TOO BAD BECAUSE THE MAKERS OF THESE CARS HAVE ALL THE MONEY AND THEY KEEP PIMPING OUT THE CONSUMERS. REAL SAD. OH FEEL FREE TO CALL ME AND TO SHARE MY LETTER WITH THE VEHICLE MANUFACTURER. MY HHR IS SITTING IN MY DRIVEWAY UNTIL I GET THE MONEY TO FIX IT, HOPEFULLY SOON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509338April 23, 2013
ELECTRICAL SYSTEM
I TURNED THE KEY AND STARTED MY CAR AND THEN I COULDN'T TURN IT OFF. I COULD TAKE THE KEY OUT BUT IT WOULDN'T SHUT OFF > I SEE THAT THERE ARE MANY PROBLEMS ONLINE LIKE THIS BUT I DON'T SEE A RECALL. THIS IS GOING TO COST ME ALMOST $ 500.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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