Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10514216May 29, 2013
STEERING
2008 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE LOST POWER STEERING WHILE DRIVING. *SMD THE DEALER REPLACED THE POWER STEERING MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513945May 28, 2013
STEERING
WHILE I WAS DRIVING ON THE FREEWAY, A WARNING CHIME CAME ON AND MY DASH READ, POWER STEERING. I WAS ABLE TO PULL OVER AND TURNED OFF MY CAR. I RE-STARTED MY CAR AND AFTER A FEW MINUTES, THE POWER STEERING WARNING LIGHT CAME ON AGAIN. THE VEHICLE WAS DIFFICULT TO TURN LEFT OR RIGHT. I WENT HOME AND CHECKED FOR A RECALL AND NOTICED HUNDRED OF COMPLAINTS FROM THE COBALT AND THE HHR WHICH WERE USING THE SAME POWER ASSIST MOTOR. I ALSO NOTICED THAT CANADA HAS ISSUED A RECALL FOR THIS PART AND IS OFFERING A 10 YEAR WARRANTY. SEE LINK HTTP://WWWAPPS.TC.GC.CA/SAF-SEC-SUR/7/VRDB-BDRV/SEARCH/RECALLDETAIL.ASPX?LANG=ENG&MK=0&MD=0&FY=0&TY=9999&FT=&LS=0&SY=0&RN=2010447&CF=SEARCHRESULT. EVERY PLEASE FILE A FORMAL COMPLAINT WITH GM ESPECIALLY IF THIS WAS ALREADY RECALLED IN CANADA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513572May 26, 2013
STRUCTURE:BODY:DOOR
WAS AT DOLLAR STORE AND TRIED TO OPEN THE DOOR AS NORMAL AND THE DOOR HANDLE BROKE OFF THE ONLY WAY I COULD GET OUT WAS TO ROLL DOWN THE WINDOW AND OPEN IT FROM THE OUTSIDE THIS HAS TO BE SOME KIND OF DEFECT I'VE NEVER OWNED A CAR WHERE THIS HAS HAPPENED FROM THE WHAT I HAVE SEEN ON THE INTERNET THIS SEEMS LIKE A VERY COMMON THING WITH THE HHR DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513577May 26, 2013
AIR BAGS, SEAT BELTS
MY AIRBAG LIGHT CAME ON AND MY PASSENGER SEATBELT KEEPS LOCKING. THERE ARE NUMEROUS OTHER HHR OWNERS WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513024May 21, 2013
STEERING
POWER STEERING ASSIST MOTOR FAILED. RESET AFTER SHUTOFF AND RESTART OF CAR. PROBLEM INTERMITTENT, OCCURRING SOMETIMES NOT AT ALL, OTHER TIMES REPEATEDLY (IE 5 TIMES IN A THREE MILE DRIVE). PROBLEM ALWAYS OCCURRED WHILE MOVING DURING A VARIETY OF SPEEDS (25-75MPH) AND WHILE DECELERATING AND ACCELERATING. THE ONLY CIRCUMSTANCE IN WHICH IT DID NOT OCCUR WAS STANDING STILL OR TURNING. DEALER SAID SHORT CIRCUIT IN POWER STEERING ASSIST MOTOR WAS THE PROBLEM AND REPAIRED IT QUICKLY. THERE ARE NOT A LOT OF MILES ON MY VEHICLE, FOR A PART LIKE THIS TO BREAK AND NOT BE RELATED TO A DEFECT SEEMS LESS THAN REALISTIC. I'VE READ ABOUT THE SAME PART ON CHEVY COBALTS (THE HHR PLATFORM) BEING RECALLED AND MANY COMPLAINTS BY HHR OWNERS REGARDING THE SAME ISSUE. NOTE: WHEN I TOLD THE SERVICE DEPT I WAS USING MY MECHANICAL BREAKDOWN INSURANCE (VIA GEICO), THEY ASKED WHAT MY DEDUCTIBLE WAS ($250); INTERESTINGLY, WHEN I CALLED TO ASK ABOUT REPLACING STATED PART, WAS TOLD REPAIR WAS "ABOUT $400" BUT ACTUAL REPAIR BILLING ENDED UP BEING $218. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512824May 20, 2013
STEERING
POWER STEERING GO S OUT AFTER YOU START MOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512906May 20, 2013
STEERING
I BOUGHT MY HHR IN SEPTEMBER OF 2012. THE FIRST ISSUE I HAD WITH IT HAS LEFT ME VERY CONCERNED ABOUT FUTURE ISSUES. THE ELECTRIC POWER STEERING FAILED WHILE I HAD BOTH OF MY SMALL CHILDREN WITH ME IN THE MIDDLE OF RUSH HOUR. MOST FRUSTRATING IS TO RESEARCH THIS MATTER JUST TO FIND THAT GM IS AWARE OF THE ISSUE AND HAS RECALLED THE EXACT SAME PART IN THEIR COBALT BUT HAS FAILED TO CARRY IT THROUGH THEIR PRODUCT LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512695May 19, 2013
ENGINE, POWER TRAIN, STEERING
VEHICLE WILL STALL AND WE WILL CRASH OR BE HIT BY SOME ONE. WHEN THE VEHICLE STALLS YOU LOOSE ALL POWER THAT IS POWER STEERING,BRAKES,THE ABILITY TO MAINTAIN CONTROL OF MY VEHICLE .IT BEGAN WITH MY KEY GETTING STUCK IN THE IGNITION,WOULD HAVE TO TRY TO PLACE IN PARK MULTIPLE TIMES TO RELEASE THE KEY. FOUND THE PANEL IN THE STEERING COLUMN AND THE RELEASE BUTTON TO REMOVE KEY. NOW THE GEAR SHIFT BUTTON IS STUCK IN THE PRESSED POSITION, MAKING THE CAR VULNERABLE TO COMING OUT OF GEAR. THIS IS EXTREMELY UNSAFE AND COSTLY TO FIX. ADDITIONAL PERSONAL RESEARCH HAS INDICATED THIS IS A COMMON & KNOWN ISSUE WITH THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512628May 18, 2013
STEERING
DRIVING DOWN INTERSTATE AT 65MPH WHEN THE ELECTRONIC POWER STEERING FAILED WITHOUT WARNING. COULD BARELY GET MANEUVER CAR OFF ROAD ONTO EXIT. SHUT CAR DOWN TO CHECK OUT, RESTARTED CAR, EVERYTHING WORKED FINE AND POWER STEERING WAS FUNCTIONING. TURNED BACK AROUND TO GO HOME AND PARK CAR, POWER STEERING WENT OUT AGAIN - THIS TIME AS I WAS TURNING OFF MAIN ROAD, INTO MY SUBDIVISION. ALMOST HAD CAR IN THE DITCH AS WHEEL JERKED BACK AND POWER STEERING WENT OUT AGAIN. GOT CAR TO DRIVEWAY AND SHUT DOWN. RESTARTED CAR AND EVERYTHING CAME BACK ONLINE AGAIN. DROVE CAR DOWN SUBDIVISION STREET TO TEST THE PROBLEM. COULD NOT GO MORE THAN 5-10 SECONDS BEFORE POWER STEERING SHUT OFF. VERY DANGEROUS. I AM A 6'2", 225 LB GUY AND I STRUGGLED TO GET CAR OFF THE ROAD. WHEN STEERING, THE CAR IS NOT LIKE AN OLDER CAR WITHOUT POWER STEERING, IT TURNS LIKE YOU HAVE TO FIGHT THE WHEEL. IF SOMEONE IS NOT AWARE OF THE PROBLEM AND IT GOES OUT FOR THE FIRST TIME IN MID-TURN, THIS COULD DEFINITELY CAUSE AN ACCIDENT OR KILL SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512521May 17, 2013
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED SEVERAL TIMES. THE FAILURE RECURRED RANDOMLY AND WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CURRENT MILEAGE WAS 121,965. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512587May 17, 2013
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED INTERMITTENTLY. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,325. THE CURRENT MILEAGE WAS 57,350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512200May 15, 2013
STEERING, ELECTRICAL SYSTEM
WAS DRIVING VEHICLE (CHEVY HHR) AT HIGHWAY SPEED WHEN A WARNING WASSAGE DISPLAYED ASYIN POWER STEERING, A BELL STARTED DINGING AND STERING THE VEHICLE BECAME DIFFICULT. I WAS IN A CURVE ON A HILL. I WASW ABLE TO SAFELY GET OFF THE HIGHWAY AND TURNED THE CAR OFF, CHECKED FUSES, FOUND NO PROBLEM. RESTARTED THE CAR AND IT STARTED WORKING AGAIN. HAD NOW DONE THIS ABOUT 15 TIMES AFTER THE CAR WARMS UP OR TRAVELDED ABOUT 20 MILES. HAS HAPPENED TO MY WIFE A FEW TIMES AND CAUSES HER DIDICULTY IN STERING THE CAR WITH HER RECOVERY FROM SHOULDER SURGERY. IN RESEARCHING ON LINE AND I SEE THIS CAR HAS BEEN RECALLED IN CANADA, AND THE SAME PARTS ARE USED IN THE CHEVY COVALT AND HAS RECALLS FOR THE PROBLEM IN THE US. WHY NOT THE CHEVY HHR BEEN RECALLED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512104May 15, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT DRIVING 20 MPH, SHE HEARD AN ABNORMAL NOISE AS THE LIGHTS ON THE INSTRUMENT PANEL BEGAN TO ILLUMINATE. IN ADDITION, THE FUEL GAUGE BEGAN TO FLUCTUATE RAPIDLY AND THE ENGINE BEGAN TO SURGE. THE VEHICLE WAS SHUT OFF, RESTARTED TEN MINUTES LATER, AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT NO REMEDY COULD BE DETERMINED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511955May 14, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE ANTI-SKID TRACTION CONTROL SYSTEM ENGAGED WITHOUT WARNING. THE CONTACT WAS BARELY ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511711May 13, 2013
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THE POWER STEERING ASSIST FAILED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 56,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511705May 13, 2013
STEERING
WHILE DRIVING THE POWER STEERING MESSAGE COMES ON THE DASH AND THE STEERING IS VERY HARD, I TURN OFF THE CAR AND BACK ON,THEN IT IS FINE, NOW IT HAPPENS ALL THE TIME, DEALER SENT ME TO CHEVY DEALER WHICH SAID NO RECALL OR EXTENDED WARRANTY TO COVER REPAIR, ASKED FOR CORP NUMBER AND GOT BOGUS NUMBER WHICH IS NOT CORP NUMBER, I CALLED BACK AND ASKED AGAIN AND THAT NUMBER THERE IS NEVER ANY ANSWER. HAVE ALREADY DONE THE EMAIL AND SPOKE TO REP WITH CHEVY BEFORE ON THIS AND SHE STATED THEY HAD NOT HEARD OF THIS ISSUE BEFORE AND WOULD LET ME KNOW BUT TO BRING TO DEALER AND HAVE FIXED BUT TO KEEP RECEIPT FOR PAY BACK IF RECALL HAPPENS, IS RECALLED IN FRIENDS COBALT (SAME PART #) BUT NOT IN HHR, I HAVE NOW FILED COMPLAINT WITH BBB. I AM WOMAN AND CARRY MY SMALL GRANDKIDS IN THIS CAR EACH DAY BUT I AM GETTING STRONGER IN MY ARMS HAVING TO STEER THIS WAY. WHY IS THIS HHR NOT ON THE LEMON LIST YET? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511514May 11, 2013
STEERING
POWER STEERING STOPS WORKING WHILE DRIVING AND CREATES A DANGEROUS SITUATION, ESPECIALLY IF YOU ARE IN A CURVE.I CAN TURN THE ENGINE OFF AND RESTART IT AND STEERING WILL WORK FOR A SHORT TIME. THESE CARS HAVE BEEN RECALLED IN CANADA, WHY NOT IN THE USA. MAYBE IT'S POLITICAL. I HAVE BEEN TO THREE CHEVY DEALERS AND GOTTEN A DIFFERENT STORY FROM EACH ONE. GM IS REPLACING THESE MOTORS IN COBALT MODELS, AND ALSO ON SOME SATURN MODELS. THIS IS AN ELECTRIC POWER STEERING ASSIST MOTOR. THE FIRST DEALER I WENT TO SAID I PROBABLY NEEDED POWER STEERING FLUID. I TOLD HIM IT WAS AN ELECTRIC POWER STEERING MOTOR AND DID NOT USE POWER STEERING FLUID. HE WAS THE SERVICE MGR! I WAS TOLD HE WOULD CHECK WITH THE FACTORY AND CALL ME THE NEXT DAY. AFTER TWO WEEKS I WENT BACK TO THE DEALER AND SAW THE SAME SERVICE. MGR. HE ACTED LIKE HE DID NOT REMEMBER ME BUT SAID THEY HAD A LOT OF THESE HHR IN WITH POWER STEERING PROBLEMS. SO GO FIGURE. ANOTHER DEALER TOLD ME $1800.00 TO REPAIR. THE POWER STEERING MOTOR COST IS $107.00 AT MOST CHEVY DEALERS, PLUS INSTALLATION. YOU GET NOTHING BUT B/S FROM DEALERS. THIS IS A SAFETY HAZARD, A WOMEN OR OLD PERSON COULD NOT STEER THESE CARS WHEN POWER STEERING STOPS WORKING.!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511218May 9, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE DOOR LOCKS STICK AND STILL DO. I HAVE EVEN BEEN LOCKED IN MY VEHICLE. HHR HAS BEEN IN DEALER 9 TIMES FOR DOOR LOCKS STICKING (HAVE WORK ORDERS). DON'T TRUST DEALER OR GM TO FIX PROBLEM. YOU PUT VEHICLE IN PARK AND THE PASSENGER DOOR LOCK STICKS. THE DOOR LOCK WILL NOT UNLOCK WITH AUTOMATIC DOOR UN LOCK. WE WORKED HARD TO PURCHASE A NEW VEHICLE TO HAVE IT NOT LIVE UP TO THE QUALITY WE WERE LEAD IT TO BE. VEHICLES NO COUNT WE WANT OUR MONEY BACK. WE HAD A WASHING MACHINE IT WAS WORKED ON 4 TIMES THE FIFTH TIME IT ACTED UP THEY REPLACED IT WITH A NEW ONE. WHAT WOULD YOU DO IF YOU WERE LOCKED IN YOUR VEHICLE . I HAVE VIDEO OF IT ON CELL PHONE. THE VEHICLE WAS PURCHASED NEW FROM DEALER. *TR UPDATED 02/06/14. *JB UPDATED 02/19/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511185May 8, 2013
STEERING
WHILE DRIVING MY CAR, THE POWER STEERING LIGHT COMES ON, CAUSING ME TO MANUALLY PULL MY CAR OVER. TURN THE CAR OFF, AND THEN THE CAR IS FINE. THIS HAS HAPPENED 3X TO THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510894May 7, 2013
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH , THE POWER STEERING WARNING LAMP ILLUMINATED AND THE STEERING WHEEL BECAME VERY STIFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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