Chevrolet Equinox Complaints

698 consumer complaints on file.

#11684960September 4, 2025
FUEL/PROPULSION SYSTEM
We were in our pharmacy drive thru pick up lane when our car suddenly died, and would not restart. No engine light came on prior. We waited three hours for our tow truck in 99 degree weather to take it to the nearest dealership. Had the fuel pump power control module and also the fuel tank fuel pump module replaced. Now back at dealership, as the fuel gauge is being repaired. Our car evidently didn't show up as needing the fuel pump module recalled. $2000 later, I wonder why not?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684930September 4, 2025
FORWARD COLLISION AVOIDANCE
The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving approximately 35 MPH, the vehicle independently activated the brakes. The contact stated that the vehicle stopped unintendedly. There was no warning light illuminated. The vehicle was taken to a local dealer. The dealer was unable to detect any fault codes and was unable to determine the cause of the failure. The vehicle was not repaired. The contact stated that the failure was intermittent and had first occurred in a parking lot while driving at approximately 10 MPH during the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684892September 3, 2025
ELECTRICAL SYSTEM
My audio quit, no sound for warning indicator, no radio audio, or onstar audio. Can't here anyone speaking when using phone, though the receiving party can her me speak to them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684747September 3, 2025
FUEL/PROPULSION SYSTEM
On two separate instances the vehicle stalled and shut off. Once on a highway at 65mph. Second failure was on a private road at 15mph. Both instances were in a 1 week period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684732September 3, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle lost automotive power. No warning light was illuminated. In addition, the contact stated that the vehicle hesitated while restarting. The vehicle was taken to a local independent mechanic, where it was diagnosed with inadequate fuel pump flow. The local dealer was contacted; however, the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684502September 2, 2025
UNKNOWN OR OTHER
2025 Chevy Equinox - beginning of July, i got back to my car at the airport and it would not turn on. nothing happened and i had to call onstar with my cell phone. a tow truck was sent and my 2025 Equinox (which i bought end of Oct 2024) with only 8000 miles, was towed to Chevy dealership. the next day the dealership said it was a faulty battery and they replaced it. i went to pick up my car and then a couple weeks later i tried to autostart my car and it did not respond. I called Onstar from my phone to talk with them and then they asked me to go to my car and push the button. it was green however it was not responding. i was told to take it into the dealership and tell them i am having an onstar issue and it wasn't responding. I took my car 3 weeks ago (Aug 11th) sat for 4 hours waiting on my car only to be told that they were not able to fix it. that my entire onstar system needs to be replaced. they said they ordered it but that it was back ordered and do not know when it will be in. and to call in 2 weeks to see if there were any changes. i called 3 weeks later and still they had nothing new to tell me except that they don't know anything. from reading online i see that this onstar module issue had contributed to other issues with the car. i knew that there was an issue that triggered the battery to completely die. and with all the other people that have said they have had issues , it is very apparent that this caused my battery to die. Now i am still paying for onstar but not able to use it. i am obviously paying my payment on my car without being able to use all functions of the car. I am at a total loss on what to do next.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684495September 2, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2025 Chevrolet Equinox. The contact stated that after starting the vehicle, the check engine warning light illuminated. In addition, while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684315September 1, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
they have the gear shift stick near the wheel like older models. you have to brake to move the gear shift and push a button in on the gear shift to park. However, when driving you can move the gear shift, which I have done accidentally. The gear shift does not lock while driving. Twice the gear switched to L2, which I do not know what that is but it causes my engine to over work. This is dangerous especially trying to switch the gear back to D when at a speed of over 50mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684258September 1, 2025
ENGINE
Bought vehicle in October 2024. About 5 hours after we purchased vehicle the check engine light came on, dealership did reset and everything checked out to be safe and sent us on our way. Fast forward to January (do not remember date) check engine light came on again, this time took it to auto zone to hook the car up to the scanner, it did give an error code of P04FB which is a crankcase ventilation sensor. From auto zone we did take it back to the dealership and the had the same code as auto zone. Dealer ship did reset and acknowledged that Chevy was “working on it” but no fix is available. Everything seemed to be ok until 6/5/2025 and the another time in June when the check engine light came back on and again the dealership reset it. Since June we have had the vehicle into the dealership once a month, July (not sure of date) and 3 times in August 8/26 8/27 & 8/29. The check engine light came back on and now we have to take it back to the dealership 9/2/2025. This is super frustrating and an inconvenience to have to take a brand new vehicle to the dealership every day. We have had the vehicle into the dealership a total of 8 times so far with a 9th visit on 9/2/2025 for the SAME issue when will chevy get this figured out?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683395August 27, 2025
UNKNOWN OR OTHER
I leased this vehicle brand new. At around 500 miles, the vehicle had occasionally a humming noice, at 1900 miles the humming noice is loud with vibration. My suspicion is a structural defect, my fear is to end up with half a vehicle on one lane, the other half in the other lane at the expressway. I have recorded several of the occurrences, provided a GM dealership with the recordings, contacted GM Executive offices, and have not been able to resolve or advance, meanwhile my household is without a vehicle. Neither GM nor the dealership is willing to provide a courtesy vehicle. The dealership was unable to duplicate my complaint, GM executive office agent recommended me to take the vehicle to a different dealership for a "second opinion". This is depriving me of work, transportation and giving me additional work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683194August 26, 2025
FUEL/PROPULSION SYSTEM
On August 16, 2025, my 2022 Chevy Equinox experience an engine stall while I was driving with no warning, no prior check engine light. This was very scary for my own safety but more importantly my child’s safety who was in the back seat. Had I not been able to move my car to the side of the road or had we been on one of Atlanta’s major interstates this could have been a fatal accident for the both of us. I immediately took my car to the dealership where I purchased this car brand new off the truck and have had it serviced ever since. Not only did I take it, I took it there with a recall notice (N222372310) for 21-22 Chevy Equinox experience engine stalls due to a faulty fuel pump module. The dealership informed me that this recall “did not apply” to my VIN. And I had to place it under my warranty and pay my $200 deductible for them to diagnose that in fact my fuel pump module was bad and needed to be replaced, nothing else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683131August 26, 2025
ENGINE, FUEL/PROPULSION SYSTEM
I was driving on the highway at a fast speed 75+ miles per hour. I was in the left lane. My car turned off and there was no acceleration. It was not getting fuel. I was able to make it to the right lane and merge off the highway before it stopped moving by momentum alone. Cars had to slow down and go around me almost causing an accident. It is not okay to let people drive around in an unsafe manner when, now I found that this is a common problem. Having an accident on I-95 is no joke. It could have cost me my life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682987August 25, 2025
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
My vehicle has 75,607 miles and the transmission gave out randomly started stalling and jumping and it won’t switch gears correctly and this has been a problem for a lot of other equinox’s as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682716August 24, 2025
FUEL/PROPULSION SYSTEM
The fuel pump is not consistently providing fuel to the engine and causing the engine to stall while driving.The fuel pump is not properly functioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682493August 22, 2025
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving out of a parking lot, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was towed to the dealer to be diagnosed and the contact was informed that the fuel pump module had failed and needed to be replaced. The dealer informed the contact that the replacement parts were on back order. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682310August 22, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at various speeds, the liftgate independently opened. There was no warning light illuminated. In addition, the contact stated that the failure occasionally occurred while driving at certain locations. The vehicle was taken to a local dealer, where it was diagnosed with a radio frequency failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682275August 21, 2025
SEATS, POWER TRAIN
I purchased this vehicle in June 2025 and the gear selection lever is constant problems. It will never go into or go out of gear on the first attempt. This has caused some near accidents on two occassions as I backed out of a parking space trying to get in gear and proceed timely to avoid on-coming traffic but the lever will constantly bounce to another gear or park which was not selected. The car also has a seat problem in which the seat will start a quiver motion which does startle me as the driver. As an 82 year old driver this becomes a safety issue since is very disruptive and unexpected which makes the driver panic. I notified Chevrolet of these problems but that communication was ignored. The vehicle now has 1400 miles, the selling dealer is 320 miles away. I was told by Chevrolet that to return the vehicle to the dealer would require that I pay $6 per mile charge. This is simply malicious treatment to a senior. There is one GM dealer in my county but they do not want to address another dealers problem. Yes this safety issue has put other drivers at risk because I pull into traffic and cannot get going with traffic flow with a defective gear selector. Anyone can come to my home to inspect this problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681826August 20, 2025
POWER TRAIN
8 speed transmission will not shift to 8th gear at highway speeds. It will shift at a lower speed which makes merging onto an interstate dangerous. The vehicle gets better fuel mileage if it will use 8th gear. For it to use 8th gear on the interstate you must merge onto the road at a much slower speed than posted speed limit and then very slowly accelerate to posted speed limit which puts driver at greater risk of an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681379August 18, 2025
FUEL/PROPULSION SYSTEM
High pressure fuel pump bad before 60,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681020August 15, 2025
FUEL/PROPULSION SYSTEM
The component that’s failed and malfunctioning is the High Pressure Fuel Pump. Myself and my children’s safety was put at risk multiple times when the vehicle shut off multiple times and sputtering going into reduced power mode and the vehicle shutting off multiple times after it is started for at least 5-10 seconds. Yea the issue was fixed through a local Chevrolet dealership after having the vehicle for only two months and now the issues has reproduced after three months of being repaired the vehicle is back at the dealership with the same issues and awaiting a diagnostic. Vehicle is now at the dealership to be inspected and GM has been contacted regarding the issue Yes after the vehicle sputtered and died displaying the check engine light afterwards with the smell of fuel immediately after this was the first time this happens two months after vehicle purchase and the second time was 90 days after vehicle was fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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