Chevrolet Equinox Complaints

698 consumer complaints on file.

#11670901July 2, 2025
ENGINE, STEERING, UNKNOWN OR OTHER
My vehicle has been completely shutting off without warnings on me on major freeways , highways , roadways, other motorists gives my car a jump each time. This is a serious safety hazard for me & other motorists
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670279June 30, 2025
FUEL/PROPULSION SYSTEM
My vehicle completely stopped. My vehicle would not start. I had to have it towed to a mechanic. I was advise that fuel pump module had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670063June 29, 2025
WHEELS, STRUCTURE:BODY, STEERING
Report of Dangerous Rental Vehicle and Serious Safety Incident – Rental Agreement #289216922 I am submitting this report to formally document a serious safety issue involving a rental vehicle I received from Avis in May 2024. Several safety components malfunctioned and put the safety of my and my passenger in a life threatening situation. At the time of pickup, the vehicle had a visible dent near the front right tire, which was acknowledged by the rental agent and dismissed as cosmetic. I also noted a faulty rear hatch, which opened unpredictably and struck occupants in the head on multiple occasions as it behaved erratically. Over the course of the rental, the vehicle displayed additional signs of mechanical failure — including instability at highway speeds, loud squealing, and parts of the bumper physically falling off during the trip. On May 30th, while driving at highway speed, the vehicle suffered a sudden tire blowout. Critically, the onboard system misidentified the location of the blown tire, indicating the front right tire had failed when it was actually the rear right. This misinformation delayed proper response and nearly resulted in a rollover. We were stranded on the roadside for over an hour, narrowly avoiding several collisions. A critical system failure. A responding tow truck driver observed signs that the vehicle may have previously been involved in a collision — which aligns with the visible damage present when the vehicle was picked up. Avis has, despite multiple attempts, refused to confirm whether the vehicle was removed from service after the incident or whether any safety inspection was conducted -- we remain severely concerned for the safety of anyone else using this vehicle. This vehicle should not have been rented in its condition. The failure of safety systems, mechanical instability, prior collision damage, and the loss of exterior components created a serious and unacceptable risk to the driver, passenger, and others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669810June 27, 2025
POWER TRAIN
The contact owns a 2025 Chevrolet Equinox. The contact stated that upon attempting to park their vehicle, or attempting to shift into reverse, neutral, or into drive, the shifter becomes extremely difficult to put into gear, and a message will display on the instrument panel that stated "Conditions not correct for shift", and all of the warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that the valve body and would need to be replaced. The vehicle was repaired however the failure persisted. The contact noted that this is the second occurrence of their vehicle needing to have the valve body replaced. The manufacturer was notified of the failure. The approximate failure mileage was 870.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669724June 27, 2025
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Electronics on car entirely go out including: Headlights, Turn signals, Hazard lights, Airbags, Electronic braking, Traction control, Tire pressure monitor, Fuel gage measurement, Speedometer, Odometer, Temperature gage and All Advanced Driver Assistance Systems. The vehicle has been to the dealership on 4 separate occasions from May 16th - June 27th 2025 Various inspections and repairs have been confirmed and completed by Dealership: Empire Chevrolet of Hicksville located at 236 South Broadway, Hicksville, N.Y. 11801. After driving for about 1 day the problems persist. The car is being brought back to the dealer tomorrow 6/28/25 for a fourth service call for the same issue. Driver and passenger safety is at risk due to lack of headlights, turn signals, hazard lights, airbags, electronic braking and speedometer etc... Warning lights appear simultaneously with electronics malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669019June 24, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
To Whom It May Concern, I am writing to formally report a serious and recurring safety issue with my 2024 Chevrolet Equinox, and to request immediate investigation and resolution. The vehicle has, on multiple occasions, unexpectedly gone into “reduced power” mode (also referred to as “limp mode”), drastically limiting acceleration while driving at full speed in traffic. This most recently occurred while my teenage daughter was behind the wheel, causing the car to completely shut off in the middle of the street. The first time this happened, I was traveling at approximately 55 mph on Highway 74 when the vehicle suddenly decelerated to about 35 mph without warning, despite my attempts to accelerate. The check engine light appeared only after the power loss. We narrowly avoided a serious crash. We had to engage hazard lights, swerve through traffic, and coast the vehicle home. The dealership was unable to replicate the issue during follow-up visits, and the issue stopped temporarily—but has now returned. This is more than an inconvenience; it is a critical safety risk to myself, my family, and others on the road. Details: Vehicle: 2024 Chevrolet Equinox Issue: Sudden power loss while driving; engine enters limp mode without warning Occurrences: Multiple (including full vehicle shutdown) over the course of ownership Dealership Response: "No issues found" – despite multiple visits Diagnostic Error: Dashboard reads “Engine Power is Reduced” Concern: Loss of power at high speed, dangerous stalling in traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668996June 24, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
The biggest issue is last year while driving on 74 in busy traffic, the car automatically went into a "low power" mode and limited the power without warning. So now in traffic driving 55 mph, the car drastically slowed to about 35 without warning. It would not go faster no matter what I did. Then the check engine light came on afterwards. Thankfully I made it home safely after turning on my hazards and swerving through heavy traffic. I took it to the dealership and they didn't find any issues... of course. It did it again I took it back. They didn't find anything and then it stopped. Now fast forward today... my daughter drove to the store and the car cut off in the middle of the street. The way she explained it to me it was similar to what happened before. Except it cut all the way off this time. Same error on dash something like, "switched to low power." So I'm panicking. My husband and I go down and I try to start, it wouldn't start a few times. But eventually it did then cut off. Then it cut on when I kept slightly on the gas like I know to do with an older car. So... long story long... I got us home but with limited power and hazard lights. I'm glad we made it home safely and my daughter was shook up but she's safe. I'm terrified to let anyone else in the car let alone drive it. It could've been deadly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668995June 24, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
The biggest issue is last year while driving on 74 in busy traffic, the car automatically went into a "low power" mode and limited the power without warning. So now in traffic driving 55 mph, the car drastically slowed to about 35 without warning. It would not go faster no matter what I did. Then the check engine light came on afterwards. Thankfully I made it home safely after turning on my hazards and swerving through heavy traffic. I took it to the dealership and they didn't find any issues... of course. It did it again I took it back. They didn't find anything and then it stopped. Now fast forward today... my daughter drove to the store and the car cut off in the middle of the street. The way she explained it to me it was similar to what happened before. Except it cut all the way off this time. Same error on dash something like, "switched to low power." So I'm panicking. My husband and I go down and I try to start, it wouldn't start a few times. But eventually it did then cut off. Then it cut on when I kept slightly on the gas like I know to do with an older car. So... long story long... I got us home but with limited power and hazard lights. I'm glad we made it home safely and my daughter was shook up but she's safe. I'm terrified to let anyone else in the car let alone drive it. It could've been deadly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668584June 23, 2025
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving my vehicle and went to make a left turn out of a parking lot into traffic and my engine shut off and my car rolled into traffic and the check engine light turned on. All of the other functions in the car stayed on i.e. radio, air and all the lights. I had to have the car towed to a mechanic the mechanic was unable to diagnose my car so it was then brought to a chevy dealership. The dealership stated my car worked fine with no issues and tried to return the vehicle back to me I insisted they keep testing the vehicle. They drove the vehicle around the parking lot again in circles and the cars engine shut off and is unable to be turned back on. GM and CHEVY are stating they have no idea why this is happening. I am very concerned about this considering they tried to return the vehicle to me stating their were no issues and ignoring my concerns at first, I had to insist that they keep checking the vehicle and now it will not even turn on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668572June 23, 2025
SERVICE BRAKES
Driving at abut 10 mph, my brakes did not respond to pedal pressure... I had to stomp very hard on the brake pedal to have any slow down effect.... various warning messages flashed across the dashboard (see attached files)... After stopping, I turned off the car and turned it back on, the problem continued to exist..... then, after about 1 hour, I tried again and all systems were working fine. I took the car to Chevrolet Service, and apparently there were no OBDII codes stored in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668262June 20, 2025
FUEL/PROPULSION SYSTEM
Fuel pump went out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667197June 16, 2025
EXTERIOR LIGHTING
When activating the blinker to make a right turn, after completing the turn the blinker turns off, but the force causes the lever to drop far enough that the left blinker activates. Since I've had the vehicle (about 8 months total), I notice this happen more than half the time I use the right blinker. From a quick Google search, this seems like a common problem which may lead to confusion when driving. The dealership I went to doesn't seem to have a fix for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666740June 13, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving approximately 30 MPH, the vehicle stalled and failed to restart. The vehicle was towed to the local dealer, who diagnosed that the fuel pump was faulty and needed to be replaced. The fuel pump was replaced, and the vehicle was repaired. The contact stated that the failure recently reoccurred while accelerating from a stoplight. The vehicle was towed to the local dealer and was diagnosed with fa uel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V013000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 6,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665455June 7, 2025
ENGINE
Oil consumption issue requiring engine tear down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664722June 3, 2025
POWER TRAIN
Traveling on the highway with a speed limit of 70 mph. Vehicle would not accelerate above 35 mph resulting in the potential to be rear ended and cause an accident. After three attempts by the GM dealership to repair the vehicle this condition still exists. I have decided due to safety concerns to not operate this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664604June 3, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Chevrolet Equinox. The contact stated while the vehicle was parked, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the fuel pump module needed to be replaced. The vehicle was repaired. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664331June 2, 2025
FUEL/PROPULSION SYSTEM
While I was driving the Engine reduce power came on. I was currently doing 75 miles and the truck dropped down to 55 miles per hour. I took it to the Chevrolet place and it needed a fuel pump , and I was advised that this has been a common issue for the Chevrolet Equinox vehicles , and my vehicle is practically brand new. This issue needs to looked into because the is dangerous and a-lot of dealerships are stating this is a common issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664188June 1, 2025
POWER TRAIN
The transmission would not engage in any gear while I was in the path of oncoming traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663604May 29, 2025
TIRES:SIDEWALL
I purchased 2 Hankook Kinergy PT tires from TireAgent and had them installed and 1 ended up being defective and they will not do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663391May 28, 2025
STRUCTURE:BODY, ELECTRICAL SYSTEM
On May 8,2025 the lift gate failed and crashed down on my head, vehicle is available for inspection and only a GM inspector has looked at it so far. The dealership told me because I filed a complaint with GM they can't touch it unless directed by GM now. It almost knocked me out, I saw black and was hard to see for at first within a few hours it was a huge goose egg on my head. It put me and my 6yr old at risk as she was with me but luckily in the car already. When approaching my car I used the liftgate remote to open it ahead of time, got my daughter in car and went to put our backpacks in the back when it crashed on my head full force no warning. It was extremely painful and caused a concussion with multiple symptoms. Headaches, painful bump, ear ringing, feeling so hot, major brain fog, forgetfulness, watery eyes, feeling really tired and hard to wake up in the morning. It has been about 3 weeks and the symptoms are mostly gone except bad ear ringing, light sensativity, on and off headaches easily, can't put my hair in ponytail as it hurts still. I still have a small dent in my head. The doc says these lasting concussion symptoms could last for months. I don't understand why this has problem has not been fixed when research shows it has been a problem since 2010. The only other issue I had with the car was my instrument panel going black while I was driving a few weeks prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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