Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10948575January 30, 2017
ELECTRICAL SYSTEM
VEHICLE PROBLEM STARTS WITH TIRE INFLATION WARNING, THEN SEAT BELT WARNING AND QUICKLY SPREADS TO ALL SYSTEMS SHOWN ON THE INSTRUMENT PANEL. ALL SYSTEMS STOP FUNCTIONING INCLUDING TURN SIGNALS, WITH ONLY STEERING, BRAKING, AND ACCELERATOR OPERABLE. INSTRUMENT PANEL MAY GO DARK, THEN RESUME WITH SAME FAILURE LIGHTING SEQUENCE. ONSTAR STOPS WORKING. VENTILATION SYSTEM MAY RUN MAX HEAT AND OR SWITCH TO MAX COLD, THEN SHUT DOWN (WHILE DRIVING). LAST SPRING VEHICLE WOULD NOT ALLOW ENTRY, TRANSMISSION LOCKED, AND WAS TOWED TO DEALER. EARLY NOVEMBER 2016 TIRE PRESSURE WARNING FIRED (PARKED). END OF JANUARY INSTRUMENT PANEL WENT FULL SEQUENCE OF WARNING LIGHTS, WENT DARK (WHILE DRIVING). JANUARY 26, 2016 (WHILE DRIVING FREEWAY SPEED) INSTRUMENT PANEL RAN THROUGH SEQUENCE OF WARNING LIGHTS, GAUGES FLUCTUATED WIDELY, PANEL WENT DARK, NO CONTROLS WORKED EXCEPT, BRAKES, STEERING, ACCELERATOR. TO SHUT OFF ENGINE (WHILE PARKED) TOOK THREE ATTEMPTS AND ONCE OFF INSTRUMENT PANEL CONTINUED TO DISPLACE WARNING LIGHTS. VEHICLE TOWED TO DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947191January 25, 2017
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM FAILURE, INCOMPLETE IGNITION MODULE RECALL REPAIRS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945917January 18, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAMS FAILED SEVERAL TIMES. THE VEHICLE WAS REPAIRED ON TWO OCCASIONS BUT IT WAS UNKNOWN WHICH PART WAS REPLACED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) AND SHORTLY AFTER THE DEALERS REPAIR, THE LOW BEAMS HAD CONTINUED TO FAIL. THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945263January 14, 2017
UNKNOWN OR OTHER
VEHICLE WILL RANDOMLY MAKE A DOUBLE BONG SIGNAL WITH NO ASSOCIATED WARNING LIGHTS. SOUNDS IS NOT THE SAME AS A SEAT BELT SOUND. WILL OCCUR UNDER VARIABLE CONDITIONS, MOVING STOPPED TURNING, HIGHWAYS, CITY STREETS ETC. HAS BEEN OCCURRING FOR AN EXTENDED PERIOD OF TIME AND CAN OCCUR MULTIPLE TIMES A DRIVING PERIOD. (IE DIFFERENT TIMES YESTERDAY) SOUND APPEARS TO PREDOMINANTLY BE CONCENTRATED ON RIGHT SIDE OF CAR BUT HAS APPEARED TO COME FROM DIRECTLY IN FRONT OF DRIVER POSITION A COUPLE OF TIMES. CONCERNED IT COULD BE A SAFETY CONDITION. UNABLE TO REPLICATE TO DEALERSHIP SINCE OCCURRENCES ARE RANDOM BUT ONGOING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940187January 6, 2017
ELECTRONIC STABILITY CONTROL (ESC)
BOUGHT MY 2012 BUICK LACROSSE USED LAST JUNE. FISHTAILING PRESENTED IN THE FIRST MONTH. HAVE BROUGHT THE CAR BACK TO DEALERSHIP MULTIPLE TIMES (INCLUDING WITHIN 30 DAYS OF PURCHASE) TO HAVE IT DIAGNOSED AND FIXED. THEY SAY NOTHING IS WRONG WITH IT. FISHTAILING OCCURS IN ALL CONDITIONS AND ON CITY STREETS AND HIGHWAYS. MOST TERRIFYING IS AT 60 MPH ON THE HIGHWAY-THE SWAY CAN BE VERY VIOLENT..AND IT HAPPENS A LOT. BROUGHT CAR IN AGAIN IN THE FALL (5TH OR 6TH VISIT FOR THIS ISSUE). I ASKED SPECIFICALLY IF ESC SENSOR IS MALFUNCTIONING BECAUSE WHAT IS HAPPENING IS NOT NORMAL. THEY SAID COMPUTER DOESN'T SHOW A PROBLEM. THEY TOLD ME THAT IS THE WAY THAT THIS CAR IS SUPPOSED TO HANDLE. THAT IS WHEN I SEARCHED FOR A RECALL AND FOUND THE ONE BELOW-A VERY ACCURATE DESCRIPTION OF WHAT IS GOING ON WITH MY CAR ("CONSEQUENCE") BUT MY VIN IS NOT IN THE RECALL. GM IS TRYING TO DECIDE IF THEY WILL FIX IT BUT THEY DON'T HAVE TO BECAUSE MY CAR IS NOT PART OF THE RECALL. HELP! NHTSA CAMPAIGN # 11V404000. "SUMMARY: GM IS RECALLING CERTAIN MODEL YEAR 2012 BUICK LACROSSE PASSENGER VEHICLES MANUFACTURED FROM JUNE 9, 2011, THROUGH JULY 2, 2011, FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 126, "ELECTRONIC STABILITY CONTROL SYSTEMS (ESC)." THE STABILITRAK SYSTEM HAS AN INCORRECT CALIBRATION THAT MAY CAUSE THE SYSTEM TO NOT PROPERLY DETECT IF A SENSOR WERE TO MALFUNCTION, AND THE WARNING LIGHT INDICATING THAT THE SYSTEM IS NOT OPERATING WOULD NOT ILLUMINATE, AS REQUIRED IN THE SAFETY STANDARD. CONSEQUENCE: THE IMPROPER DIAGNOSING MAY CAUSE THE ESC TO FALSELY ACTIVATE, RESULTING IN SUDDEN CHANGES IN VEHICLE HANDLING AND DECELERATION, PARTICULARLY AT HIGHER SPEEDS, WHICH MAY CAUSE THE DRIVER DIFFICULTY IN MAINTAINING THE VEHICLE'S DESIRED PATH OF TRAVEL AND DESIRED VEHICLE SPEED, AND COULD RESULT IN A CRASH WITHOUT WARNING" ------------- *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939830January 5, 2017
SERVICE BRAKES
THE BRAKES LOCKED UP IN TWO DIFFERENT SITUATIONS WHERE I WAS TRAVELING AT APPROXIMATELY 10 MPH. I HAD THE CAR'S BRAKING SYSTEM CHECKED AFTER THE FIRST TIME. I WAS TOLD THE BRAKING SYSTEM LOOKED FINE. THE FIRST INCIDENT I WAS ON THE FREEWAY IN STOP AND GO TRAFFIC. THE SECOND TIME I WAS ON A BRIDGE OVER A HIGHWAY MAKING A LEFT TURN AND WAS TRAVELING ABOUT 10 MPH. BOTH TIMES TRAFFIC STOPPED IN FRONT OF ME AND I APPLIED THE BRAKES AND ALL FOUR WHEELS LOCKED UP AND I SLID INTO THE CARS IN FRONT OF MINE. I HAD NO ABS LIGHT ON THE DASHBOARD AND NO INDICATION MY BRAKES WERE IN DISTRESS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10939697January 4, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE SKIDDED AND THE CONTACT LOST CONTROL OF THE VEHICLE THE STABILITRAC AND ABS WARNING INDICATORS REMAINED ILLUMINATED. THE CONTACT STATED THAT THE REDUCED POWER WARNING INDICATOR ALSO ILLUMINATED. IT WAS DIAGNOSED THAT THERE WAS A DEFECTIVE SENSOR IN THE REAR DRIVER SIDE WHEEL HUB THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/04/17*LJ THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED. THE CONSUMER FEELS THE VEHICLE SHOULD BE INCLUDED IN A RECALL. UPDATED 07/25/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937879December 28, 2016
FUEL/PROPULSION SYSTEM
ORIGINAL PURCHASER OF VEHICLE WITH UNDER 120,000 MILES AND HAVE A "REDUCED POWER / ACCELERATOR PEDAL POSITION SENSOR" PROBLEM AS RECALLED BY GM FOR SOME MAKE AND MODELS AS SAME, BUT NOT MINE AS IT DID NOT MANUFACTURED AT SAME PLANT AS OTHERS (AS I WAS TOLD)? I'M FINDING IT COINCIDENTAL THAT I WOULD HAVE THE SAME PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937729December 27, 2016
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ARE OUT, ALSO NO DAYTIME RUNNING LIGHTS. THEY GO OUT AT RANDOM, WITHOUT WARNING. REPLACED HDM MODULE, DID NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937256December 23, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ON BOTH SIDES STOPPED FUNCTIONING. HIGH BEAMS STILL WORK. VERIFIED THAT BULBS AND/OR FUSES WERE NOT THE PROBLEM. SAME ISSUE AS NHTSA RECALL 15V519000 GM RECALL 14291. CONTACTED GM WHO CLAIMED MY PARTICULAR CAR WAS NOT INCLUDED IN RECALL. AS MENTIONED IN PREVIOUS COMMENTS, THAT MAKES NO SENSE. IF ITS THE SAME PROBLEM AS OTHER RECALLED CARS HAD WHY ISN'T MY CAR ALSO RECALLED? IN MY OPINION GM NEEDS TO RECALL ALL CARS WITH THIS PROBLEM OR SUPPLY A VALID REASON WHY SOME CARS ARE EXCLUDED FROM THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936806December 21, 2016
ENGINE
REDUCED ENGINE POWER-WHILE DRIVING 30MPH THE VEHICLE WILL RANDOMLY REDUCE ENGINE POWER AND CAUSED THE VEHICLE TO STALL. I HAD TO PULL OVER AND RESTART MY VEHICLE 2 TWICE TO MAKE IT HOME SAFELY. GM HAS A SERVICE BULLETIN OUT TO REPAIR 2010-2011 BUCK LACROSSE ONLY MANUFACTURED AT SPECIFIC PLANTS. GM DEALER STATES I HAVE SAME DEFECTIVE THROTTLE THAT WAS MANUFACTURED IN 2010-2011 LACROSSE AND CAUSES THE ENGINE TO FAIL WHILE DRIVING THE VEHICLE HOWEVER GM IS SAYING THAT NO MATTER IF THE PART IS DEFECTIVE IT MATTERS WHICH PLANT MADE MY CAR AND THAT I SHOULD HAVE TAKE AN EXTEND WARRANTY. MY CAR JUST REACHED 52K MILES THIS MONTH AND I COULD HAVE LOST MY LIFE AND MY CHILDREN'S LIVES BY THIS HAPPENING TO ME OVER 10 TIMES IN 2 WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936532December 20, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING 70 MPH, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE HIGH BEAM HEADLIGHTS HAD TO BE ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935625December 16, 2016
FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO LEAK FUEL FROM UNDER THE HOUSING UNIT. WHENEVER THE CONTACT ATTEMPTED TO ACCELERATE FROM A STOP, IT WOULD JERK AND HESITATE BEFORE ACCELERATING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935449December 15, 2016
STEERING
TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 5 MPH, THE WARNING CHIME SUDDENLY ACTIVATED AND THE POWER STEERING MALFUNCTIONED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,000. UPDATED 01/25/2017*CT UPDATED 02/15/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935214December 14, 2016
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY VEHICLE A 2011 BUICK LACROSSE CXL 2.4L ENGINE RPO LAF. I HAVE A PROBLEM WITH THE ENGINE MAKING NOISE DUE TO BALANCE SHAFT CHAIN SPECIAL COVERAGE RECALL 12313 WHERE BACK THEN THEY INCLUDED IN THE RECALL THE BALANCE SHAFT CHAIN, TENSIONER, AND ALSO THE ENGINE MOUNT HIGH PRESSURE FUEL PUMP, THEN TO SAY THIS BULLETIN HAS BEEN REVISED TO REMOVE SPECIAL COVERAGE ADJUSTMENT FOR THE FUEL PUMP THAT IS NOW INCLUDED IN VOLUNTARY EMISSIONS RECALL 43180. UPDATES HAVE BEEN MADE TO THE PART INFORMATION, SERVICE PROCEDURE, AND WARRANTY TRANSACTION INFORMATION SECTIONS. PLEASE DISCARD ALL COPIES OF BULLETIN 12313B. CAME THE REVISED 12313B AND NOW AS OF SEPTEMBER 2016 REVISED AGAIN TO 12313C. WHEN YOU LOOK AT THE 43180 IT DOES NOT INCLUDE THE 2011 BUICK LACROSSE WITH THE SAME ENGINE RPO LAF. I'VE CALLED GM VARIOUS TIMES AND SPOKE EVEN TO THE GM DEALER, MY CAR WAS EVEN AT THE DEALER SITTING THERE FOR WEEKS TO ONLY SAY IT'S NOT COVERED THAT I HAVE TO WAIT FOR IT TO GET RECALLED. MY VEHICLE HAS THE SAME EXACT SYMPTOMS, THE OIL SMELLS LIKE GAS, AND I CAN'T SHUT OFF THE VEHICLE, IT STAYS RUNNING AND THE ONLY WAY TO SHUT IT OFF IS PUTTING IT ON DRIVE THEN SHUTTING IT OFF. ALL THIS DUE TO ON SOME 2010-2011 MODEL YEAR BUICK LACROSSE, CHEVROLET EQUINOX, AND GMC TERRAIN; AND 2011 MODEL YEAR BUICK REGAL VEHICLES, EQUIPPED WITH A 2.4L ENGINE (LAF), THE CHROME LAYER ON THE BALANCE CHAIN PINS MAY WEAR, ALLOWING THE CHAIN TO STRETCH. THIS WOULD CAUSE AN ENGINE NOISE, AND IF LEFT UNTREATED, COULD CAUSE THE CHAIN TO BREAK, LEADING TO ENGINE DAMAGE. THIS IS CAUSING THE ENGINE TO NOT RUN RIGHT AND A HARD TIME TO ACCELERATE GM CASE # 8-2573359821
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933857December 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE DROVE THROUGH A STOP SIGN AND CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 01/17/2017*CT *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10930364December 7, 2016
POWER TRAIN
WHILE DRIVING AT HIGHWAY SPEEDS (65+ MPH) THE INFORMATION CENTER WILL DISPLAY 'REDUCED ENGINE POWER' AND CAR WILL DOWN SHIFT AND ONLY REACH 45 MPH. CAUSING CLOSE TO REAR-END CRASH. YOU HAVE TO LEAVE THE HIGHWAY TRAFFIC IMMEDIATELY AND TURN OFF ENGINE. RE-START ENGINE AND CONTINUE DRIVING. IT HAS HAPPENED TWICE NOW. SEEMS LIKE A SOFTWARE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930382December 7, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. ON ONE OCCASION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, SPECIFIC DETAILS COULD NOT BE PROVIDED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS INITIALLY INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NEVER REPAIRED AND THE RECALL WAS CLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,037.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929910December 5, 2016
EXTERIOR LIGHTING
MY DAUGHTER BORROWED MY CAR.ON THE WAY BACK, AT NIGHT, WITH TWO CHILDREN IN THE CAR ,ON THE HIGHWAY THE LIGHTS GO OFF. SHE PULLS OVER AND TRIES TO GET THEM ON. THANK GOD HER HUSBAND WAS FOLLOWING HER IN THEIR CAR, WHO SHE FOLLOWED ,SO SHE COULD SEE. SO I GO TO THE AUTO PARTS STORE TO BUY BULBS TO FIND OUT I DON'T HAVE ANY LIGHTS IN THE FRONT. SO I GO TO THE GARAGE, THEY REPLACE THE BULBS FOR THE DAYLIGHTS. NOW HIGH BEAMS FLICKER AND STILL NO LIGHTS.THEY SAY I NEED A MODULAR. I CALL BUICK AND THEY TELL ME MY CAR IS NOT UNDER THE RECALL. THIS IS A BAD SAFETY ISSUE AND SHOULD NOT HAPPEN AND SHOULD INCLUDE ALL MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928806November 30, 2016
AIR BAGS, SEATS
THE SENSOR FOR THE PASSENGER AIRBAG ASSOCIATED WITH THE FRONT PASSENGER SEAT WORKS ERRATICALLY, AND GENERALLY DOES NOT ENABLE THE FRONT PASSENGER AIRBAG WHEN A PASSENGER IS IN THE SEAT. THIS OCCURS WITH A FULL SIZE ADULT IN THE SEAT. THIS CONDITION SEEMS TO OCCUR REGARDLESS OF IDLING OR DRIVING CONDITIONS. IT GENERALLY REPORTS THROUGH INDICATORS THAT THE FRONT PASSENGER AIRBAG IS TURNED OFF AND THE AIRBAG READINESS INDICATOR IS LIT TO INDICATE A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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