Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10983661May 5, 2017
AIR BAGS
THE AIR BAG MALFUNCTION WARNING LIGHT BLINKS AND THEN REMAINS ON WHEN THE IGNITION IS TURNED ON AND WHEN DRIVING REGARDLESS OF SPEED. THIS CONDITION HAS RESULTED IN THE REPLACING OF THE RELEVANT PART TWICE SINCE I PURCHASED THIS VEHICLE IN 2009 ONCE UNDER WARRANTY AND ONCE OUT OF WARRANTY. THIS RECURRING PROBLEM COMPROMISES THE OPERATION OF THE AIR BAGS IN THE EVENT OF AN ACCIDENT. THE AIR BAGS IN THIS VEHICLE HAVE NEVER BEEN DEPLOYED SINCE IT HAS BEEN ACCIDENT FREE SINCE PURCHASED NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981505April 30, 2017
ENGINE, UNKNOWN OR OTHER
THE ENGINE FAN WOULD COME ON AFTER DRIVING THE CAR FOR A COUPLE DAYS, FINALLY WHILE DRIVING THE CAR THE ENGINE LIGHT CAME ON AND THE CAR STARTED RUNNING ON REDUCED POWER AND THE CAR OVERHEATED. A LEAK WAS FOUND IN A HOSE AND WAS REPLACED BUT YET THE CAR STILL CONTINUES TO OVERHEAT RAPIDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981245April 28, 2017
ELECTRONIC STABILITY CONTROL (ESC)
IT IS NOT READING THE REMOTE KEY. IT WAS PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980472April 25, 2017
ELECTRICAL SYSTEM, ENGINE
I MADE A STOP AT THE STOP SIGN ON RIDGE HILL DR AND HICKORY HILL RD. AS I TURN LEFT ON HICKORY HILL RD MY CAR STARTED TO MAKE A LOUD KNOCKING SOUND FROM THE MOTOR. SO I STAYED TRAVELING THE SAME DIRECTION ON HICKORY HILL RD TO THE AUTO ZONE ON THE RIGHT THAT'S LOCATED ON HICKORY HILL RD AND WINCHESTER RD. I PURCHASED IGNITION COILS, WIRES, AND SHARK PLUG FOR MY VEHICLE. I GET ON HICKORY HILL RD HEADING TO RAINES RD. I GET THE RED LIGHT ON HICKORY HILL RD AND RAINES RD I STARTED TO SMELL SOMETHING BURNING INSIDE THE VEHICLE. THE LIGHT TURNS GREEN AS I TRAVEL DOWN HICKORY HILL RD I STARTED TO SEE SMOKE COMING FROM UNDER MY TWO FRONT SEATS. I MADE A RIGHT ON RIDGE HILL DR TO GET OUT THE VEHICLE AT MY RELATIVE HOME. I CALLED A MECHANIC TO DO THE LABOR ON THE VEHICLE JUST IT WAS STILL IN THE SAME CONDITION AFTER THE NEW PARTS. SO I CAME TO MY VEHICLE TO GET MY PERSONAL ITEMS THAT THURSDAY APRIL 20,2017 I NOTICE A DEEP BURN LOCATION ON THE MIDDLE OF THE CARPET. I THEN PULL THE FRONT CARPET UP AND I SEEN EVERYTHING IN THE MIDDLE OF THE VEHICLE WAS BURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980218April 24, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
ALL POWER FEATURES SHUT DOWN WHILE DRIVING ON STREET. LOSS PARTIAL CONTROL OF STEERING, BRAKING POWER WAS REDUCED SIGNIFICANTLY AND ENGINE SHUT OFF COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979820April 21, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
MY WIFE WAS DRIVING OUR 2014 BUICK LACROSSE ON THE INTERSTATE AT ~65 MPH WHEN THE ELECTRICAL POWER STEERING SUDDENLY QUIT WORKING- ALMOST CAUSING HER TO CRASH. A SERVICE POWER STEERING AND SERVICE STABILITRAK MESSAGE IS NOW DISPLAYED IN THE INFORMATION CENTER. A ABS AND TRACTION CONTROL LIGHT IS ALSO NOW ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978809April 17, 2017
UNKNOWN OR OTHER
I WRITE TO LODGE A SAFETY COMPLAINT ON GM. THIS PUBLIC SAFETY ISSUE CENTERS ON THE DETACHMENT OF THE REAR SPOILER WHILE OPERATING MY 2008 BUICK LACROSSE, MY ARGUMENT IS THAT ENGINEERS, BOTH LICENSED AND UNLICENSED, ARE EMPLOYED BY VEHICLE MANUFACTURING CORPORATIONS. THEY ARE ENGAGED IN THE PROCESS OF MANUFACTURING VEHICLES THAT ARE PLACE INTO OPERATION ON OUR NATION'S HIGHWAYS. THEIR WORK DIRECTLY AFFECTS PUBLIC HEALTH AND SAFETY AS MUCH, IF NOT MORE THAN THEIR LICENSED COLLEAGUES IN CONSULTING ENGINEERING. THESE ENGINEERS AND THEIR CORPORATIONS HAVE A RESPONSIBILITY TO PUBLIC SAFETY AND PRODUCT LIABILITY. THIS HAS BEEN CLEARLY DOCUMENTED BY CASES SUCH AS MACPHERSON V. BUICK. THEY ARE RESPONSIBLE TO ENSURE THAT PUBLIC SAFETY IS A NUMBER ONE CONCERN THIS IS CODIFIED IN TITLE 49 USC. VEHICLE MANUFACTURES HAVE THE INHERENT RESPONSIBILITY TO PROVIDE FOR VEHICLE SAFETY AND TO PROVIDE FOR THE NOTIFICATION OF DEFECTS AND NONCOMPLIANCE ISSUES. US FEDERAL REGULATIONS THROUGH THE FEDERAL MOTOR VEHICLE SAFETY STANDARDS (FMVSS) SPECIFY DESIGN, CONSTRUCTION, PERFORMANCE, AND DURABILITY REQUIREMENTS FOR MOTOR VEHICLES AND REGULATED AUTOMOBILE SAFETY-RELATED COMPONENTS, SYSTEMS, AND DESIGN FEATURES. THIS INCLUDES ENGINEERING DESIGN AND ENGINEERING MANUFACTURING DEFECTS, SHORTFALLS, AND SHORTCOMINGS. I WAS COMMUTING TO THE DEALERSHIP FROM WORK TO OBTAIN AN ANNUAL VIRGINIA STATE SAFETY INSPECTION. WHILE OPERATING MY VEHICLE SOUTHBOUND, AT A SPEED OF 60-65 MPH, AROUND THE 147 MILE-MARKER, THE REAR SPOILER DETACHES FROM MY VEHICLE CAUSING AT LEAST TWO TRAILING VEHICLES TO OPERATE THEIR VEHICLES ERRATICALLY IN AN AVOIDANCE MANEUVER. THE REAR SPOILER DETACHED AND SKIDDED TO A HALT ON THE LEFT SHOULDER OF THE HIGHWAY. I THEN SIGNALED TO THE LEFT SHOULDER TO STOP RETRIEVE THE DETACHED SPOILER. THIS COULD HAVE BEEN AN EGREGIOUS OUTCOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978501April 14, 2017
STEERING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING 10 MPH, THE STEERING COLUMN LOCKED AND MADE AN ABNORMAL HUMMING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING RESERVOIR WAS DEPLETED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO LACK OF PART AVAILABILITY THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. UPDATED 06/02/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971964April 11, 2017
AIR BAGS
WHEN THE VEHICLE IS STARTED THE RED AIRBAG LIGHT COMES ON AND WILL NOT GO OFF. OCCASIONALLY WHEN THERE IS A PASSENGER AND THE PASSENGER AIRBAG LIGHT COMES ON THE RED AIRBAG LIGHT WILL GO OFF. IT IS MY CONCERN THAT THE AIRBAG WILL NOT DEPLOY WHEN IT SHOULD OR IT WILL DEPLOY WHEN IT SHOULDN'T. I AM VERY CONCERNED ABOUT THIS. THE CAR HAS NEVER BEEN WRECKED AND THE AIRBAGS HAVE NEVER BEEN DEPLOYED. THIS ALL HAPPENS EITHER STATIONARY AND/OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970938April 6, 2017
VISIBILITY/WIPER
THE DRIVER'S SIDE WINDSHIELD WIPER STOPPED MOVING WHILE THE PASSENGER SIDE WAS STILL WORKING. THE SPLINES IN THE DRIVER'S SIDE ARM WERE STRIPPED. I TRIED TO FIND A REPLACEMENT ARM, BUT GM HAS DISCONTINUED THE PART & NO AFTERMARKET SUPPLIERS HAVE ONE AVAIALBLE. SEEMS WRONG TO HAVE A 12 YEAR OLD CAR THAT CAN NOT BE DRIVEN IN THE RAIN OR SNOW. GM NEEDS TO KEEP MAKING PARTS OR RELEASE THE PATENT & LET OTHER COMPANIES MAKE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970441April 4, 2017
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE REVERSING, THE POWER STEERING SEIZED AND THE POWER TRAIN WARNING SENSOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970509April 4, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V519000 (EXTERIOR LIGHTING) AND 14V355000 (ELECTRICAL SYSTEM). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970289April 3, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS VEHICLE STALLS/CUTS OFF WHILE DRIVING. IT CAN OCCUR WHILE DRIVING OR TAKING OFF FROM A STAND STILL. IT MAINTAINS A STORED HISTORY CODE P0014 AND AFTER SERVICE WILL REAPPEAR. ESPECIALLY DANGEROUS WHILE DRIVING IN THE NATIONAL CAPITAL AREA. BUICK HAS A NOTICE ABOUT THE ENGINE CONTROL MODULE AND THAT HAS TO BE REPROGRAMED FOR THAT VEHICLE MODEL AND MY VIN NUMBER FALLS WITHIN THAT BULLETIN. THE PROBLEM IS THAT IT DOESN'T WORK AND THE VEHICLE SHUTS OFF AT A MOMENTS NOTICE. RIGHT NOW I'M AFRAID THAT MY LIFE OR SOMEONE ELSE IS IR REAL DANGER. UNFORTUNATELY I'M NOT THE ONLY ONE. WHILE SEARCHING FOR A SOLUTION I FOUND NUMEROUS OWNERS WITH THE SAME PROBLEM/ SAME COMPLAINT. I HOPE IT DOESN'T TAKE THE LOSS OF LIFE TO ADDRESS THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969499March 30, 2017
STRUCTURE:BODY
AS I WAS HEADING OUT OF TOWN FOR MY DAILY COMMUTE TO WORK I HEARD A LOUD POP NOISE. I LOOKED UP AND NOTICED MY SUNROOF HAD EXPLODED ABOVE ME. I WAS GOING ABOUT 40 MPH AND HAD NO TRAFFIC AROUND ME. I TURNED AROUND AND HEADED BACK HOME WHERE I NOTICED THAT THE GLASS WAS BENT UPWARD AS IF THERE WAS TOO MUCH PRESSURE IN THE CABIN. I TOOK THE CAR TO THE DEALERSHIP AND THEY SAID SOMETHING HAD TO OF HIT IT WHICH I DO NOT BELIEVE BECAUSE THERE WAS NO TRAFFIC AROUND ME AND THE HOLE WAS ABOUT 1FT BY 1FT WITH THE GLASS BENT UPWARD AS IF IT WAS SOMETHING FROM THE INSIDE THAT CAUSED IT TO EXPLODE. I LOOKED UP ON LINE AND NOTICED THAT THE 2015 BUICK REGAL AND CHEVY CRUZE BOTH HAD TO HAVE RECALLS WHERE THEY REPLACED THIN GLASS IN SUNROOFS. TO ME IT APPEARS THIS IS THE CASE FOR MY 2016 BUICK LACROSSE WHERE THE GLASS WAS TOO THIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969222March 29, 2017
AIR BAGS
RED AIRBAG WARNING LIGHT APPEARS INTERMITTENTLY. DEALER IDENTIFIED A PROBLEM WITH THE SENSOR IN THE PASSENGER SEAT AND REPLACED THE PART. THE SAME PROBLEM HAS SINCE REAPPEARED. THE LIGHT WILL TURN OFF WHEN THE PASSENGER SLIDES THE SEAT BACK AND FORTH OR UNFASTENS AND REFASTENS THE SEAT BELT. THIS PROBLEM CAN OCCUR AT ANY TIME AND DOES NOT REQUIRE THE VEHICLE TO BE IN MOTION NOR THE PRESENCE OF A PASSENGER. THE PROBLEM IS MORE LIKELY TO OCCUR IN WARMER WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968605March 27, 2017
WHEELS
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING 35 MPH, AN ABNORMAL NOISE EMITTED FROM THE REAR DRIVER SIDE WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968608March 27, 2017
WHEELS
WHEEL HUB ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968611March 27, 2017
WHEELS
REAR PASSENGER'S SIDE 2ND WHEEL HUB ASSEMBLY HAS NOW FAILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968780March 27, 2017
VEHICLE SPEED CONTROL
"TAKATA RECALL" I HAVE A RECALL LETTER ON THE THROTTLE SENSOR AND IF I HAVE ANY ISSUES PLEASE TAKE INTO A DEALER RIGHT AWAY I DID THIS IN NOVEMBER OF 2016 AND THEY SAID CODE DID NOT SHOW UP, SO 3 MONTHS LATER I HAVE SAME ISSUES WITH THE CAR NOT GOING OVER 40 M.P.H AND MY ENGINE POWER IS REDUCED. I HAVE 3 DIAGNOSTIC TEST THAT SHOW THE THROTTLE SENSOR IS BAD I ALSO HAVE DOCUMENTATIONS OF THIS. I HAVE PAID A DEALER $100 DOLLARS TWICE FOR THEM TO TELL ME THE CODE STILL DID NOT SHOW UP SO THEY WON'T REPLACE THE RECALL. I HAVE REPLACED THE THROTTLE MYSELF AND PAID OUT OF MY POCKET BECAUSE THE CAR IS UN-DRIVABLE SINCE FEB 13TH 2017 I HAVE BEEN DEALING WITH GM CUSTOMER CARE ON THIS ISSUE AND THEY REFUSE TO HELP ME WITH ANYTHING. IF THIS IS A RECALL WHY AM I PUTTING OUT MONEY FOR A PART THAT IS BAD AND NEEDS TO BE REPLACED. THIS HAS BEEN GOING ON FOR ALMOST 4 MONTHS, FIRST TIME I WAS GOING 55 MPH AND WAS ABLE TO PULL OVER RIGHT AWAY. THE SECOND I WAS GETTING OFF THE HWY AND WAS ONLY A MILE FROM WORK AND WAS ABLE TO PULL INTO WORK. THE THIRD TIME THIS HAPPENED I WAS ALMOST KILLED COMING HOME FROM WORK ON THE HWY WHEN I HAD TO DRIVE IN THE EMERGENCY LANE DOING 40 WHEN THE SPEED LIMIT IS 65 WITH A SEMI BEHIND ME I WAS A NERVOUS WRECK BY THE TIME I WAS ABLE TO GET OFF THE HWY AND TURN THE CAR OFF. I ALSO HAVE THE PART TO SHOW THAT IT IS BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967814March 22, 2017
AIR BAGS
TAKATA INFLATORS: MY AIRBAG LIGHT HAS BEEN ON FOR ALMOST 2YEARS AND I SEE THAT IS A RECALL ON AIRBAGS FOR THE 2011 BUICK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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