Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10916565October 17, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. THE CONTACT WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 16V651000 (AIR BAGS). THE FAILURE MILEAGE WAS 11,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10916213October 15, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TAKATA RECALL PURCHASED USED IN MAY 2015 WITH APPROX. 45K MILES. SINCE I HAVE PURCHASED THE CAR, I TOOK IT TO A DEALERSHIP IN KOKOMO IN TO HAVE IT LOOKED AT FOR THE PARK ASSIST. WHAT HAPPENS IS WHEN I AM DRIVING DOWN THE HIGHWAY, USUALLY WITH THE CRUISE CONTROL ON, GOING 60+ DOWN THE HIGHWAY, THE PARK ASSIST COMES ON, ALL THE LIGHTS ON THE DASHBOARD FLASH AND ALL THE SOUNDS GO OFF IN THE CAR IMMEDIATELY DISABLING THE CAR. AT THAT POINT, THE CAR DISABLES ITSELF AND YOU CANNOT PUSH THE ACCELERATOR, MAKING IT DIFFICULT TO GET OFF THE HIGHWAY. YOU HAVE TO IMMEDIATELY PULL OFF THE HIGHWAY AND TURN THE CAR OFF. AFTER WAITING A FEW MINUTES, YOU CAN START THE CAR UP AND THE ENGINE LIGHT WILL BE DISPLAYED. THE ENGINE LIGHT WILL STAY ON UNTIL THE NEXT TIME YOU START THE CAR AND THEN GOES OFF. OVER THE LAST YEAR, I HAVE HAD THIS HAPPEN APPROXIMATELY 20 TIMES. THE DEALERSHIP IN KOKOMO COULDN'T FIND ANYTHING WRONG WITH IT AND THEY STATED THEY CANNOT TRY TO FIND SOMETHING WRONG WITH THE CAR IF IT ISN'T HAPPENING WHEN I BRING IN THE CAR. I MOVED TO TENNESSEE THE FIRST OF JANUARY 2016. IT HAS HAPPENED TO ME SINCE LIVING HERE AGAIN SO I TOOK THE CAR INTO PARKS AUTO SERVICE IN COLUMBIA TN. AFTER HAVING MY CAR FOR 2 1/2 WEEKS, THEY ARE UNABLE TO FIND OUT WHAT IS WRONG WITH IT. I HAVE BEEN VERY FORTUNATE THUS FAR TO NOT GET INTO A BAD WRECK LOSING MY LIFE OR CRASHING INTO SOMEONE ELSE AND KILLING THEM. AT SOME POINT, THIS WILL CAUSE A MAJOR WRECK AND LIVES COULD POSSIBLY BE LOST OR SOMEONE COULD POSSIBLY BE DISABLED THE REST OF MY LIFE. AT WHAT POINT DOES THIS HAVE TO HAPPEN BEFORE BUICK WILL FIND AN ANSWER FOR THIS? I NEED HELP ON THIS AS THERE ARE NO MECHANICS THAT CAN RESOLVE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914594October 12, 2016
ENGINE AND ENGINE COOLING
2016 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO UNOCCUPIED VEHICLE FIRE. *SMD
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10914994October 9, 2016
AIR BAGS
THE AIRBAG INDICATOR WARNING LIGHT COMES ON INTERMITTENTLY WHILE DRIVING MY 2008 BUICK LACROSSE. THIS CAR HAS ONLY 23,000 MILES ON IT. THE FAILURE HAPPENS EVERY TIME I DRIVE MY CAR WITH OR WITHOUT SOMEONE IN THE FRONT PASSENGER SEAT. THIS EXPOSES THE DRIVER AND PASSENGER TO DANGER AS NO AIRBAG PROTECTION IS AFFORDED TO THEM WHEN THE LIGHT IS ON. I BROUGHT THE CAR TO THE DEALER FOR DIAGNOSIS, THEY SAID A PART MAY BE NEEDED THAT COSTS ABOUT $1,000 TO REPLACE. THIS NEEDS TO BE RECALLED BECAUSE IT IS A SAFETY ISSUE THAT MANY BUICKS HAVE, AND THE REPLACEMENT COSTS SHOULD BE COVERED BY GENERAL MOTORS, NOT THE CUSTOMER. APPARENTLY, I AM NOT THE ONLY ONE TO EXPERIENCE THIS ISSUE. HERE IS A LINK TO THE CARCOMPLAINTS.COM WEBSITE WHERE MANY OTHERS HAVE SHARED THEIR EXPERIENCES WITH THIS PROBLEM. HTTP://WWW.CARCOMPLAINTS.COM/BUICK/LACROSSE/2008/SEAT_BELTS_AIR_BAGS/AIR_BAGS.SHTML THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914847October 8, 2016
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
MY CAR SHUTS DOWN WHILE DRIVING. MY DASH WILL DISPLAY "SERVICE TRACTION CONTROL SYSTEM, REDUCED POWER, STARTING DISABLE" I MUST PULL OFF THE ROAD; CAR SHUTS DOWN, NOW IT HAS TROUBLE RESTARTING AFTER THIS OCCURS. MY COMPUTER DOESN'T RETAIN THE CODES FOR THIS ISSUE. MY DEALER MECHANIC & PERSONAL MECHANIC CANNOT FIND THE PROBLEM. HAVE SPENT $1000 WITHIN THE PAST 2 MONTHS ON THIS. STILL NOT FIXED. DANGEROUS TO DRIVE THIS CAR. OCCURS INTERMITTENTLY; NO PATTERN. I AM PAYING FOR A CAR I CANNOT DRIVE. VERY UPSETTING. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913595October 4, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHEN THE VEHICLE WAS STARTED, THE CLIMATE CONTROL FAILED TO OPERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 11V149000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913765October 4, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE'S DOOR LOCKS OPERATED INDEPENDENTLY. IN ADDITION, THE ENGINE REVVED AND THE VEHICLE EXPERIENCED A LOSS OF POWER WITHOUT WARNING. AFTER THE FAILURE OCCURRED, THE PARK ASSIST AND SHIFT PANEL INDICATORS FAILED TO ILLUMINATE AS VARIOUS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,352.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910933October 1, 2016
AIR BAGS
AIRBAG LIGHT COMES ON INTERMITTENTLY. THIS IS A SAFETY CONCERN, SINCE APPEARANCE OF THIS LIGHT MAY INDICATE THAT AIRBAG WOULD NOT DEPLOY IN THE EVENT OF AN IMPACT. THE DEALERSHIP CHECKED THE CARE AND CLEARED THE CODE, AND ADVISED TO KEEP AN EYE ON THIS SHOULD THE LIGHT COME BACK ON. I HAVE CHECKED ONLINE AND THIS SEEMS TO BE A PERVASIVE ISSUE WITH THIS PARTICULAR MODEL YEAR AND EVEN YEARS FOLLOWING THIS. IN SOME CASES THERE HAVE BEEN RECALLS THAT INVOLVED SOFTWARE ISSUES. I SPOKE WITH THE DEALERSHIP AND THEY ADVISED THAT THEY COULD CHANGE THE SENSORS, BUT THIS RUNS ABOUT $2500 AND THERE IS NO WARRANTY THAT IT WOULD RESOLVE THE ISSUE OF THE INTERMITTENT APPEARANCE OF THE AIRBAG LIGHT. SHOULDN'T THIS INVOLVE AN OFFICIAL RECALL, SINCE IT IS SUCH A COMMON PROBLEM FOR THIS MODEL AND SHOULDN'T THE MANUFACTURER BE RESEARCHING A SOLUTION TO ENSURE DRIVER/PASSENGER SAFETY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910597September 29, 2016
EXTERIOR LIGHTING
THE LOW BEAM HEADLAMPS PERMANENTLY FAIL TO ILLUMINATE. HIGH BEAM HEADLAMPS ARE NOT AFFECTED. GM REFUSES TO INCLUDE THIS VIN IN IT'S RECALL OF BUICK LACROSSE VEHICLES FOR THIS ITEM BUT INCLUDES OTHERS OF THE SAME MAKE AND MODEL. THE REPLACEMENT PART AVAILABLE TO THE CONSUMER ONLY REPAIRS THIS ISSUE FOR A SHORT TIME. BUICK IS REQUIRING ME TO PAY FOR THE REPAIR OF SOMETHING THAT HAS BEEN RECALLED ON OTHER AUTOMOBILES OF THE SAME MAKE AND MODEL BY TAKING IT TO A DEALER WHERE THE NEW PART IS ONLY AVAILABLE. THE DEALERSHIP IS QUITE EXPENSIVE COMPARE TO MY REGULAR AUTO REPAIR PLACE. I FEEL THAT THE BUICK COMPANY IS ACTING INAPPROPRIATELY IN ONLY COVERING SPECIFIC VIN NUMBERS OF LACROSSE FROM 2006.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910273September 28, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLAMPS FAILED TO OPERATE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING), BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE CONNECTOR FAILED TWICE AFTER HAVING THE RECALL REPAIR PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909743September 26, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT A FAULT CODE COULD NOT BE RETRIEVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907546September 19, 2016
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, SERVICE BRAKES, POWER TRAIN, WHEELS
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING 30 MPH, THE FRONT DRIVER SIDE WHEEL BEGAN TO MAKE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LUG NUTS AND THE CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, WHILE AT A STOP AND ATTEMPTING TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE ABS AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED BACK, RIGHT ARM, AND RIGHT LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR CENTER FOR BODY REPAIRS, BUT WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE. AFTER THE VEHICLE WAS REPAIRED FOR THE CRASH, THE GEAR SHIFTER WAS SHIFTED INTO THE DRIVE POSITION AND THE VEHICLE BEGAN TO ROLL BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBERS: 06V417000 (AIR BAGS) AND 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10907276September 16, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT WAS UNABLE TO INSERT THE IGNITION KEY IN ORDER TO START THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. UPDATED 11/29/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906323September 14, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEAD LAMPS FAILED. THE VEHICLE WAS DRIVEN TO A MECHANIC AND THE BATTERY WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905711September 12, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING A APPROXIMATELY 35 MPH, THE LOW BEAM HEADLIGHTS SUDDENLY SHUT OFF AND FAILED TO OPERATE. THE CONTACT INDICATED THAT THE LOW BEAM HEADLIGHTS LATER BEGAN TO OPERATE AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905493September 10, 2016
AIR BAGS
RED AIRBAG LIGHT COMES ON AND OFF WHILE DRIVING WHEN PASSENGER IN FRONT SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904202September 6, 2016
ELECTRICAL SYSTEM
ON MORE THAN ONE OCCASION I HAVE BEEN DRIVING THE CAR TURNS OFF, NO POWER STEERING EVERYTHING GOES. AFTER FINDING A WAY TO PULL OVER AND AFTER ABOUT 5 MINS I TURN THE CAR BACK ON THE CONTINUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903586September 4, 2016
EXTERIOR LIGHTING
INTERMITTENT PROBLEM WITH HEADLAMPS GOING DARK WHILE DRIVING AT NIGHT FORCING ME TO USE MY HIGH BEAMS. DAYTIME RUNNING LIGHTS APPEAR TO WORK ALTHOUGH I WOULDN'T NECESSARILY NOTICE IF THEY GO DARK DURING THE DAY. I UNDERSTAND GM HAS A RECALL FOR THIS PROBLEM AND WANT TO KNOW IF MY VEHICLE QUALIFIES. I HAVE NOT RECEIVED ANY RECALL NOTICE FROM GM ALTHOUGH I READ THEY HAVE STARTED TO SEND NOTICES OUT IN MAY 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899367August 29, 2016
AIR BAGS
"TAKATA RECALL" FRONT PASSENGER SEAT AIRBAG WOULD STAY OFF WHENEVER PASSENGER IS SITING IN SEAT WITH SEAT BELT FASTENED.. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS SAME ISSUE NATIONALLY AND IT IS A SAFETY ISSUE. I HAD TO REPLACE A PASS PRESENCE MODULE AT A COST OF OVER $900.00. I TOOK OUT A 3 YEAR WARRANTY TO COVER ALL ELECTRICAL ISSUES WHEN PURCHASING THIS CAR AND SURPRISINGLY THIS MODULE WAS NOT COVERED IN THE WARRANTY. IT IS A SAFETY ISSUE AND IT SHOULD BE COVERED...NOT ONLY FOR BUICK VEHICLES BUT ALSO FOR CHEVROLET, ETC. NEEDS TO BE RECALLED BECAUSE MANY BUICKS' HAVE THIS SAME PROBLEM AND THE REPLACEMENT COSTS SHOULD BE COVERED BY GENERAL MOTORS ...NOT THE CUSTOMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901937August 27, 2016
AIR BAGS
SEATBELT LIGHT CAME ON DASH ON; NO AIRBAG LIGHT ALSO ON FOR PASSENGER SIDE. FIRST TIME IT HAPPENED SOMEONE EXITED PASSENGER SEAT WHILE CAR WAS IN PARK. INTERMITTENT CHIME WHETHER SEAT BELT WAS IN USE OR NOT; WHETHER SOMEONE WAS IN PASSENGER SEAT OR NOT. THAT HAS SINCE CEASED TO HAPPEN. DEALER STATES DASH LIGHT ON ALSO MEANS NO AIRBAG FOR DRIVER SIDE. FIX IS OVER $1500. HAVE READ MANY OTHER SIMILAR COMPLAINTS ALL OVER AMERICA WITH OTHER BUICK VEHICLES AND YEARS. HOW IS THIS NOT A RECALL/SAFETY ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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