Buick LaCrosse Complaints

2,125 consumer complaints on file.

#11016518August 21, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL UNDER THE VIN AND WOULD GET BACK TO HER THE NEXT DAY. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018631August 21, 2017
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FELT AS IF IT WERE SHIFTING GEARS. THE FAILURE RECURRED FREQUENTLY. IN ADDITION, WHILE AT A STOP LIGHT, THE VEHICLE TURNED OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT ALSO STATED THAT THE BATTERY FAILED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VIN WAS NOT INCLUDED IN RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015665August 16, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO FUNCTION SEVERAL TIMES. THE DEALER (PARKER BUICK GMC, 4813 ARENDELL ST, MOREHEAD CITY, NC 28557, 252-726-5103) INDICATED THAT THEY REPLACED THE HDM THREE TIMES, BUT THE HEADLIGHTS AND DAYTIME RUNNING LAMPS CONTINUED TO NOT FUNCTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE DEALER STATED THAT THEY HAD NO INFORMATION ON THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED THAT THE DEALER FAILED TO REMEDY THE RECALL AFTER THREE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015804August 16, 2017
EXTERIOR LIGHTING
HAD MY DAUGHTER'S 2005 BUICK LACROSSE HDM REPLACED FOR THE RECALL AND 3 MONTHS LATER THE LOW-BEAMS WENT OUT AGAIN. I TOOK THE CAR BACK TO THE DEALER AND THEY SAID THE RECALL WAS DONE AND NOW I WOULD HAVE TO PAY. THE HDM FAILED WHILE MY DAUGHTER WAS DRIVING HOME AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015860August 16, 2017
STEERING
THE STEERING IS TIGHT, HARD TO TURN THE FRONT WHEELS. IT MAKES A WHINING & GRINDING NOISE WHEN TURNING. IT SOUNDS LIKE IT'S RUBBING AGAINST SOMETHING IN THE STEERING COLUMN. I'VE HAD IT TO 3 MECH'S, PLUS I CALLED BUICK. THEY ALL SAID THEY DIDN'T KNOW WHAT THE PROBLEM WAS. IT SEEMS THIS IS A PROBLEM WITH MANY 2006 LACROSS' . THIS HAPPENS FROM 0 TO 60 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015085August 14, 2017
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT ILLUMINATE WHEN THE VEHICLE WAS STARTED. THE CONTACT STATED THAT THE FAILURE WAS REPAIRED PER AN UNKNOWN RECALL IN OCTOBER OF 2016. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THE FAILURE WAS NOT RECALL RELATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014712August 11, 2017
SERVICE BRAKES
WHEN IN A COASTING MODE(NO ACCELERATOR USE) CAR WILL APPLY BRAKING ALL ON ITS OWN AND WILL NOT RELEASE BRAKING TILL CAR COMES TO A FULL STOP. NO OBJECTS OR CARS ARE ANYWHERE IN FRONT OF THE CAR WHEN THIS HAPPENS. HAS HAPPENED TWICE WHILE GOING AROUND MEDIUM RADIUS CURVES IN THE ROAD. VERY DANGEROUS TO US AND THE OTHER CARS BEHIND US BECAUSE WE GET NO INDICATION THIS IS GOING TO HAPPEN. THIS HAS HAPPENED A COUPLE OF TIMES. THE LAST TIME IS INDICATED BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013533August 7, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. ALSO, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE BATTERY INDICATOR ILLUMINATED, WHICH INDICATED THAT THE VEHICLE WAS IDLING. WHEN THE ACCELERATOR PEDAL WAS NOT DEPRESSED, THE BATTERY INDICATOR ILLUMINATED, WHICH INDICATED THAT THE VEHICLE WAS CHARGING. THE VEHICLE WAS TAKEN TO HILEY BUICK GMC (LOCATED AT 3535 W LOOP 820 S, FORT WORTH, TX 76116 817-632-8800) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012775August 4, 2017
ELECTRICAL SYSTEM:WIRING, ENGINE
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE'S WIRES WERE MADE WITH A SOY CHEMICAL THAT ATTRACTED RODENTS. THE FAILURE WAS EXPERIENCED TWICE. THE FIRST FAILURE OCCURRED AT THE AREA OF THE ENGINE WIRES, WHICH CAUSED THE ENGINE TO STALL. THE SECOND FAILURE OCCURRED AROUND THE BATTERY WIRES, WHICH CAUSED THE BATTERY TO FAIL. THE VEHICLE WAS TAKEN TO GEORGE MATICK CHEVROLET (TELEGRAPH ROAD, REDFORD CHARTER, MI,48239 PHONE: (313) 531-7100) AND TAYLOR CHEVROLET (3801 TELEGRAPH ROAD, TAYLOR, MI 48180 PHONE: (734) 250-6220) FOR THE REPAIRS. THE ENGINE AND BATTERY WIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012179August 1, 2017
SEAT BELTS
IF SOMEONE SITS IN THE FRONT SEAT THEN SNAPS SEAT BELT THEN GETS OUT OF CAR THE SEAT BELT LITE STAYS ON AS IF THE WEIGHT IS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011763July 31, 2017
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE OPERATING THE VEHICLE, THE IGNITION SWITCH EXPERIENCED UNINTENDED ROTATION, WHICH CAUSED THE VEHICLE TO SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE LINWOOD BUICK DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION LOCK CYLINDER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010747July 26, 2017
ELECTRICAL SYSTEM
POTENTIAL FATAL SAFETY HAZARD WITH DOOR LOCK PULL TOGGLES WHEN AN ACCIDENT DISABLES THE BATTERY. IN NORMAL OPERATION, THE ELECTRICAL SYSTEM ALWAYS RETRACTS THE DOOR PULL TOGGLES COMPLETELY INTO THE TOP OF THE DOOR DURING ANY SHIFT OF THE VEHICLE OUT OF PARK. THE PULL TOGGLE DISAPPEARS COMPLETELY INTO THE DOOR WITH NO PORTION EXPOSED. IF THE VEHICLE BATTERY IS DISABLED, AS IN MINOR CRASH, THE ELECTRIC WINDOWS CANNOT BE OPERATED AND THE DOOR CANNOT BE OPEN MANUALLY. THE OCCURPANT IS LOCKED WITHIN THE VEHICLE UNTIL A WINDOW IS BROKEN OUT. THERE IS SIMPLY NO WAY TO OVERRIDE THE ELECTRIC SYSTEM TO EXIT THE VECHILE. PULLING THE DOOR HANDLE DOES NOT OVERRIDE THE ELECTRIC DOOR LOCKS. A SIMPLE FIX WOULD MERELY BE TO MAKE THE PLASTIC PULL TOGGLES 3/4 IN. LONGER SO THAT SOMONE CAN GRAB THE TOGGLE AND PULL IT TO THE UNLOCKED POSITION EVEN THOUGH THE VEHICLE HAD BEEN ELECTRICALLY LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010813July 26, 2017
AIR BAGS
ABOU 50,XXX MILES THE SERVICE AIRBAG LIGHT IN THE DASH BEGAN TO ILLUMINATE INTERMITTENTLY. IT WOULD OCCUR ONCE A MONTH OR SO. THE DEALER WANTED $1200 TO REPLACE THE AB CONTROL MODULE. FOR THE NEXT 46,XXX MILES IT HAS BEEN THAT WAY UNTIL A FEW DAYS AGO. NOW THE AIRBAG LIGHT IS ON CONTINUALLY, MEANING THE AIRBAGS ARE INOPERATIVE. SEEMS LIKE A SAFETY ISSUE TO ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006604July 20, 2017
AIR BAGS
PASSENGER AIR BAG LIGHT GOES OFF & ON EVEN WITH PASSENGER IN SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006440July 19, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE CONTACT CALLED THE DEALER (SUN BUICK LOCATED IN WANTAGH, NY), BUT WAS UNABLE TO SPEAK TO A REPRESENTATIVE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,438.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005622July 17, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
VEHICLE SHUTS DOWN WHILE IN MOTION ON HIGHWAY, STREETS, ETC . CANNOT BREAK , STEER , ETC. CHECK ENGINE LIGHT COMES ON. SOMETIMES WILL START RIGHT BACK UP WITH A JUMP BUT WILL SHUT DOWN AGAIN AS DRIVING. BRAND NEW BATTERY . VERY UNSAFE !!! TAKEN TO GMC DEALERSHIP BUT STILL NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005170July 13, 2017
EXTERIOR LIGHTING
HEADLIGHTS HAVE A MIND OF THEIR OWN. ONLY HIGH BEAMS WORK. MY GRANDSON NOTICED A RECALL HE CALLED THE LOCAL DEALERSHIP. WAS TOLD THAT OUR VIN NUMBER WAS NOT LISTED. SAME MODEL AS THOUSANDS OF OTHERS.. HE REPLACED HEADLIGHT MODULE AND BOTH BULBS ABOUT 70 DOLLARS LOST. THIS HAPPENED AT NIGHT WHILE GOING DOWN ROAD IN HEAVY RAIN ON 2 LANE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004872July 12, 2017
UNKNOWN OR OTHER
THE LEFT REAR DOOR LOCK DOES NOT LOCK OR UNLOCK UNLESS DONE SO MANUALLY. THE DOOR LOCK ACTUATOR DOES NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004258July 11, 2017
VISIBILITY/WIPER
A/C NEVER BLOWS COLD. ONLY HEAT, THE DEFOGGER DOESNT WORK PROPERLY AS A RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003959July 10, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING SENSOR ILLUMINATED INTERMITTENTLY. THE CONTACT INFORMED THE LOCAL DEALER (NEW MEADOW MOTORS LOCATED AT 390 STATE RD, WEST BATH, ME) AND WAS REFERRED TO A CONTRACTOR FOR DIAGNOSTIC TESTING. THE MECHANIC DIAGNOSED THAT IT WAS JUST A SENSOR, WHICH DID NOT NEED TO BE REPLACED. THE CONTACT WAS ADVISED NOT TO PLACE HER PURSE ON THE PASSENGER SEAT. IN ADDITION, THE CONTACT LOCATED NHTSA CAMPAIGN NUMBER: 06V417000 (AIR BAGS), BUT WAS UNABLE TO VERIFY IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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