Buick LaCrosse Complaints

2,125 consumer complaints on file.

#11034066October 17, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE REVERSING OUT OF THE DRIVEWAY, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL LIGHTING WAS NOT ILLUMINATED. THE CONTACT WAS UNSURE IF THE HEADLAMPS WERE OPERABLE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED APPROXIMATELY ONE YEAR AGO WHEN THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) AT KENDALL CHEVROLET OF EUGENE (846 GOODPASTURE ISLAND RD, EUGENE, OR 97401(855) 982-8922). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033381October 14, 2017
EXTERIOR LIGHTING
BOTH LOW BEAM HEADLIGHTS GO OUT INTERMITTENTLY WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849522October 10, 2017
EXTERIOR LIGHTING:HEADLIGHTS
2007 BUICK LACROSSE. CONSUMER SEEKS REIMBURSEMENT FOR HEADLAMP DRIVER MODULE RECALL NOTICE REPAIRS. *SMD THE CONSUMER WAS ADVISED THE PARTS WERE NOT AVAILABLE. THE CONSUMER HAD THE VEHICLE REPAIRED FOR A THIRD TIME AND SINCE HAS NOT HAD A FAILURE. UPDATED 10/10/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030103September 27, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
-DOOR LOCKS WON'T WORK WITH SWITCHES, KEY BOF, AND SOMETIMES MANUALLY. CAR HAD 49000 MILES AND WAS EIGHT YEARS OLD WHEN PROBLEM BEGAN. PROBLEM OCCURS WHILE DRIVING AND STATIONARY. DEALERSHIP ESTIMATE TO REPAIR IS $900. CONCERNED THAT WILL NOT BE ABLE TO EXIT VEHICLE IN A EMERGENCY SITUATION. -INTERIOR DISPLAY LIGHTING GOES DIM WHEN HEADLIGHTS COME ON. CAN NOT SEE SOME OF THE DISPLAYED INFORMATION DURING DAYLIGHT. DEALERSHIP SAID IT COULD NOT BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029816September 26, 2017
SEATS
2003 BUICK LESABRE. CONSUMER WRITES IN REGARDS TO HOLES, CORROSION AND A SPLIT BENCH DRIVERS SEAT. *LD THE CONSUMER STATED DUE TO THE LESABRE NOT PASSING INSPECTION IT WAS TRADED IN. THE CONSUMER PURCHASED A 2017 BUICK LACROSSE. THE LACROSSE'S BUCKET SEATS EXACERBATED THE CONSUMER'S PRE-EXISTING BACK PAIN. UPDATED 09/26/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024592September 20, 2017
SERVICE BRAKES
WHEN GARCIA BUICK IN SANTA FE NM DROVE MY CAR INTO THEIR SHOP THEY SAID THE BRAKE PEDAL WENT TO THE FLOOR AND THE CAR ALMOST RAN INTO A WALL. THEY TOLD ME THE PROBLEM WAS TRACED TO A MALFUNCTIONING CHECK VALVE IN THE POWER BRAKE BOSTER PUMP INLET PIPE ASSEMBLY P/N 20935438. THIS IS A TERRIBLE DESIGN AND A HUGE SAFTEY PROBLEM. THE LOSS OF A VACUUM ASSIST DEVICE SHOULD NEVER ALLOW THE BRAKE PEDAL TO GO TO FLOOR AND NOT STOP THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024203September 19, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE, BUT IT STALLED AGAIN AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME AND HAD IT TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE AND EXHAUST CAM SOLENOID FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 48,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024010September 18, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE IDLING, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT, BUT THE FAILURE ALSO RECURRED AT VARIOUS TIMES WHILE DRIVING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM). IN ADDITION, THE CONTACT NOTICED A BURNING ODOR AND THAT THE TRUNK TEMPERATURE WAS VERY HOT. THE LOCAL DEALER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO OPEN RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11023527September 14, 2017
ENGINE
THE CAR BUCKS AND STALLS WHILE IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022965September 13, 2017
POWER TRAIN
CAR WAS DRIVING FINE AND TRANSMISSION WENT OUT WITH NO WARNING AT INTERSECTION AT STOP AND COULD NOT GO HAD TO PUSH VEH OUT OF ROADWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022992September 13, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DEPRESSING THE BRAKE PEDAL TO MAKE A SUDDEN STOP, THE VEHICLE SUDDENLY SHUT OFF. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO DAVIS GM IN POLAKA, FL, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022859September 12, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PATRIOT BUICK GMC (4600 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022595September 11, 2017
SERVICE BRAKES
THE ANTI BRAKE LOCKING SYSTEM IS BECOMING ACTIVE WHEN DRIVING WITH UNBEARABLE SQUEAKING HAD BRAKES AND ROTORS LOOKED AT AND THEY ARE GOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022482September 9, 2017
SERVICE BRAKES, POWER TRAIN, SEAT BELTS
PASSED MULTIINSPECTION TRANSMISSION DOES NOT NOT SHIFT FROM TOURING TO SPORT MODE UNDER POWER ALSO GEARSHIFT FEELS ELASTIC LIKE A RUBBER BAND. IN MANUAL MODE PULLS WITH GEAR CHANGE ON ITS OWN VIN NUMBER DOESN'T PULL SPECIFIC INFORMATION ON VEHICLE TRIM LEATHER/CSX/PREMIUM/BASE/HL HID OR HALOGEN 9012 CURRENT BULBS NO GOG LAMPS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022262September 8, 2017
STEERING
I WAS DRIVING DOWN OUR LOCAL EXPRESSWAY WITH OUR CHILDREN AND THE TILT STEERING LOCKING LEVEL GAVE WAY AND MY STEERING WHEEL BECAME UNSTABLE, MOVING ABOUT. LOST CONTROL OF TILT AND TELESCOPIC LOCKING ON THE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021232September 2, 2017
ELECTRICAL SYSTEM
MY VEHICLE STALLS RANDOMLY AT STOPS. IT HAS HAPPENED SEVERAL TIMES SINCE MY INITIAL REPORT. I TOOK THE CAR TO THE DEALERSHIP THE FIRST TIME IT HAPPENED AND THEY DID NOT FIND ANYTHING. FORTUNATELY THIS TIME WHEN IT HAPPENED, I WAS ABLE TO HOOK UP A HAND HELD COMPUTER TO THE CAR AND GOT THE CODE P1A6F WHICH IS FOR THE GENERATOR CONTROL MODULE. MY PROBLEM IS MY VIN NUMBER WAS NOT UNDER A RECALL WITH THIS EXACT PROBLEM FOR THE SAME YEAR AND MAKE VEHICLE CAMPAIGN 13136.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021073September 1, 2017
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I NOTED THE EXACT SAME PROBLEM REPORTED ON THE NHTSA SITE FOR THIS SAME MAKE AND MODEL OF CAR. IT'S INCLUDED UNDER THE HEADING VEHICLE SPEED CONTROL. I JUST PURCHASED THIS CAR IN THE PAST MONTH AND NOW NOTICE THAT EACH TIME I TRY TO MOVE MY FOOT FROM THE FOOT FEED TO THE BRAKE PEDAL MY FOOT CATCHES ON THE SIDE OF THE BRAKE PEDAL. IT SEEMS TO ME TO BE AN OBVIOUS SAFETY RISK IN THAT IT TAKES ANOTHER MOVEMENT OF MY FOOT TO GET IT ON THE BRAKE PEDAL SLOWING MY RESPONSE TO BRAKE. I FEAR THAT IF I NEED TO STOP QUICKLY, I WILL EITHER MISS THE BRAKE PEDAL OR WILL HAVE A DELAY IN REACHING IT WHICH COULD CAUSE A SERIOUS ACCIDENT IF BRAKING QUICKLY IS NECESSARY TO AVOID A CRASH. THIS HAPPENS EVERY TIME I MOVE MY FOOT FROM THE FOOT FEED TO THE BRAKE PEDAL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021123September 1, 2017
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER AND DECELERATED INDEPENDENTLY TO 30 MPH. THE FAILURE RECURRED SEVERAL MORE TIMES. THE VEHICLE WAS TAKEN TO ZIMBRICK BUICK GMC EASTSIDE (5402 HIGH CROSSING BLVD, MADISON, WI 53718), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST SINCE THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START. THE CONTACT WAS FINALLY ABLE TO RESTART THE VEHICLE AND PURCHASED A NEW BATTERY; HOWEVER, THE FAILURE RECURRED THREE OR FOUR TIMES VERY CLOSE TOGETHER. THE CONTACT ALSO STATED THAT, WHEN ATTEMPTING TO START THE VEHICLE, IT WOULD FAIL TO DETECT THE KEY FOB EVEN WHEN PLACED PROPERLY. THE VEHICLE WAS TAKEN BACK TO ZIMBRICK BUICK GMC EASTSIDE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNSURE OF WHETHER THE MANUFACTURER HAD BEEN CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020041August 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
AS IM TRAVELING TO MY MOTHERS HOUSE ON AUGUST 27 2017 MY ENGINE JUST COMPLETELY SHUTS DOWN AND WOULDN'T START BACK UP. THE SAME WEEK IT WAS HAVING PROBLEMS STARTING OR WOULDN'T TURN OVER TO START. MY DAUGHTER DROVE MY CAR TO O'REALIYS AUTO PART STORE TO GET SOMETHING FOR HER CAR, GET IN TO LEAVE AND IT WOULDN'T START. A MECHANIC FROM THE STORE HOOKED IT TO THE DIAGNOSTIC MACHINE AND IT READ A DELAY IN THE START UP. HE START MOVING A COUPLE OF WIRES ON THE STARTER TO SEE IF THAT WOULD HELP AND IT DID. HE TOLD MY DAUGHTER DON'T CUT IT OFF UNTIL YOU GET HOME BECAUSE HE MAY DO IT AGAIN AND SUGGESTED I PUT A NEW STARTER ON IT. I TOOK HIS ADVICE AND BOUGHT ONE AND HAD IT INSTALLED THE SAME DAY. WHEN DONE IT STARTED WITH NO PROBLEMS AND THE NEXT DAY WHILE DRIVING IS WHEN THE ENGINE SHUTS DOWN WHILE DRIVING. I LOOKED ON THE INTERNET FOR PROBLEMS WITH A 2010 BUICK LACROSS AND I WAS SHOCKED THAT PEOPLE WERE HAVING THE SAME ISSUES WITH THEIR BUICKS. THIS IS VERY DANGEROUS AND IS A SEROUS MATTER. SOMEONE OR A WHOLE FAMILY COULD BE KILLED BECAUSE THEIR BUICK HAS AN MANUFACTURING PROBLEM AND BUICK IS DOING NOTHING ABOUT IT. I AM ABOUSTLEY SCARED TO DRIVE THIS CAR WITH MY FAMILY AFTER READING MANY PEOPLE PROBLEMS LIKE MINE. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020088August 28, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. ON MORE THAN ONE OCCASION, THE VEHICLE HESITATED TO START. O'REILLEY AUTO PARTS IN WEST MEMPHIS, ARKANSAS DIAGNOSED THAT THERE WAS A DELAY IN THE START UP MECHANISM ON THE VEHICLE, WHICH CAUSED THE HESITATION. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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