Acura RDX Complaints

2,183 consumer complaints on file.

#11032032October 6, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 ACURA RDX. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO LOSE POWER AND EMITTED A LOUD GRINDING/HUMMING NOISE FROM UNDERNEATH THE PASSENGER SIDE OF THE HOOD. THE CONTACT PULLED THE VEHICLE OVER AND PLACED THE VEHICLE INTO PARK IN ORDER TO RESTART THE VEHICLE. THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD. THE CONTACT EXITED THE VEHICLE AS IT CAUGHT FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE TOW YARD AND THEN TOWED TO THE INSURANCE COMPANY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL REGARDING THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11030734October 1, 2017
ENGINE
WHILE DRIVING THE ENGINE INDICATOR LIGHT CAME ON. I TOOK THE CAR TO A REPUTABLE GARAGE WHO INFORMED ME THAT THE PIECE THAT CONTROLS THE PRESSURE TO THE TURBO MALFUNCTIONED AND CAUSED THE CAR TO USE TOO MUCH BOOST. THIS PARTICULAR PIECE COULD NOT BE REPLACED AND AS SUCH, THE ENTIRE TURBO ASSEMBLY NEEDED REPLACEMENT. THE CAR ONLY HAS 80K MILES AND HAS BEEN REGULARLY MAINTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024736September 20, 2017
VISIBILITY/WIPER
DRIVER MIRROR,SPLIT SCREEN. AS VEHICLE APPROACHES FROM THE REAR DRIVER SIDE, VEHICLE APPEARS IN SPLIT SCREEN AND AS IT APPROACHES IT APPEARS TO VEER INTO YOUR CAR. FIRST REACTION IS TO TURN RIGHT, AS IT SEEMS THE APPROACHING VEHICLE IS GOING TO HIT MY REAR SIDE. GUT REACTION CAUSES ME ME TURN SHARPLY TO THE RIGHT, INDANGERING TRAFFIC IN RIGHT LANE( IF I AM IN MIDDLE LANE OF THREE LANE HIGHWAY) OR VEER INTO DITCH ON RIGHT. THIS MIRROR SHOULD BE REPLACED WITH NORMAL VIEW, IT ALMOST KILLED ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024543September 19, 2017
UNKNOWN OR OTHER
PUT MY CAR IN PARK IN DRIVEWAY WITH THE ENGINE RUNNING, STEPPED OUT OF MY VEHICLE AND IT STARTED MOVING FORWARD, HITTING THE GARAGE. THE CAR HIT THE GARAGE AND I TRIED TO PUSH IT BACKWARDS, IT MOVED BACKWARD AFTER HITTING THE GARAGE AND STARTED ROLLING AWAY FROM THE GARAGE. MY BABY WAS IN THE CAR, SO I GOT IN THE OPEN DOOR OF THE CAR AND ATTEMPTED TO MOVE THE GEAR SHIFT OUT OF P TOWARDS D, THINKING THIS WOULD HELP STOP THE CAR AS I STEPPED ON THE BRAKE PAD. DURING THIS ENTIRE PERIOD, THE CAR WAS MAKING A GRINDING SOUND, WHICH I ASSUME WAS THE BRAKES. THE CAR FINALLY STOPPED ROLLING AND CAME TO A STOP AS I STEPPED ON THE BRAKE A SECOND TIME. THE DRIVEWAY IS ON A DOWNWARD SLOPE SO THE CAR WAS GAINING MOMENTUM AS IT BOUNCED OFF THE GARAGE. THERE MINOR DAMAGE DONE TO CAR BUT THE GARAGE DOOR WILL NEED TO BE REPLACED SINCE IT IS BADLY DAMAGED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11020009August 27, 2017
UNKNOWN OR OTHER
OUR PARKING PAWL MAYBE DEFECTIVE. WE ALWAYS ENGAGE OUR EMERGENCY BRAKE WHEN PARKING IN OUR DRIVEWAY; TODAY WAS NO DIFFERENT, BUT WHEN I ATTEMPTED TO RE-ENTER MY CAR IT STARTED ROLLING BACK BY ITSELF EVEN WITH THE EMERGENCY BRAKE ENGAGED. I TRIED TO STOP THE CAR FROM ROLLING BACK OUT OF MY DRIVEWAY IN FEAR FOR MY 2 YOUNG CHILDREN STILL IN THE CAR. IN THAT ATTEMPT, I ENDED UP BREAKING MY HAND AND HAD TO GO THE THE ER. EVENTS: 1. PULLED UP INTO DRIVEWAY AND STOPPED COMPLETELY 2. ENGAGED EMERGENCY BRAKE 3. PUT SHIFTER IN PARK POSITION 4. STEPPED OUT TO OPEN GARAGE 5. ATTEMPTED TO RE-ENTER VEHICLE 6. IT STARTED TO ROLL BACK 7. I TRIED TO KEEP IT FROM ROLLING BACK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11013459August 7, 2017
SERVICE BRAKES
VEHICLE SHAKES AT HIGH SPEED WHEN THE BREAK IS APPLIED. CAUSE BY ROTOR WARPING. THE DEAL HAD RE-SURFACE THE ROTOR AND REPLACED BREAK PAD ONE ALREADY. BUT IT STILL DOES SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010810July 26, 2017
SERVICE BRAKES
COLLISION MITIGATION BREAKING SYSTEM ENGAGES RANDOMLY WHEN NOT NECESSARY. SEEMS TO BE HEAT RELATED AS IT OCCURS DURING VERY HOT WEATHER. A SUDDEN STOP IS JARRING AND COULD BE DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006175July 18, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (HONDA OF BAY COUNTY LOCATED AT 3601 E 15TH ST PANAMA CITY, FL 32404) WHO STATED THAT AUTHORIZATION WAS NEEDED TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 05970305. NO ADDITIONAL ASSISTANCE WAS OFFERED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003896July 9, 2017
UNKNOWN OR OTHER
ON FRIDAY, JULY 7, THE SUNROOF ON MY 2014 ACURA RDX EXPLODED WHILE DRIVING ON A HIGHWAY. I HEARD A SOUND LIKE A BOMB GOING OFF, THEN I SAW GLASS FLY BEHIND MY CAR. FORTUNATELY THERE WERE NO CARS BEHIND ME AT THAT TIME AND THE LINER INSIDE MY CAR WAS CLOSED OR GLASS WOULD HAVE FLOWN INTO THE CAR AND MOST LIKELY HURT MYSELF AND MY CLIENT. I CALLED ACURA DEALER, AND THEY SAID THEY NEVER HEARD OF SUCH A THING. AFTER SEARCHING ON THE INTERNET, I FOUND THAT THIS IS A CHRONIC PROBLEM AND HUNDAI AND AUDI HAVE ISSUED VOLUNTARY RECALLS OF SUN ROOF GLASS AND THAT MANY OTHER CAR MANUFACTURERS HAVE HAD THIS PROBLEM. HERE IS A LINK TO A TV NEWS STORY ON THE ACURA RDX : HTTP://WWW.NBCNEWYORK.COM/NEWS/LOCAL/SHATTERED-GLASS-SUNROOF--293692881.HTML. THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM AT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND THERE ARE CLASS ACTION SUITS UNDERWAY. I AM IN THE PROCESS OF ASKING ACURA TO PAY FOR THE REPAIR WHICH WILL BE ABOUT $1,200 ($367 FOR THE GLASS AND THE REST LABOR CHARGES). WITH ALL OF THE SUN ROOFS OUT THERE, THIS IS A SAFETY ISSUE FOR PEOPLE IN THE CAR AND OUTSIDE OF THE CAR WHEN THERE IS FLYING GLASS. ACCORDING TO REPORTS, THINNING OF THE SUN ROOF GLASS AFTER 2010 COULD BE PARTLY RESPONSIBLE AS CAR MANUFACTURERS ATTEMPTED TO LIGHT WEIGHT FOR BETTER GAS MILEAGE. ALSO, THE GLASS USED IS NOT THE SAME AS WINDSHIELD GLASS. . I AM HOPING THIS REPORT WILL MAKE OTHERS AWARE OF THIS SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001501June 26, 2017
POWER TRAIN, SUSPENSION, WHEELS
I PURCHASED THE 2017 ACURA RDX, ON MARCH 20, 2017 WITH 20 MILES. I NOTICED THIS PAST SATURDAY, JUNE 24, 2017, THAT IS RUST IN THE EXHAUST AREA, AROUND THE WHEELS AND OTHER AREAS UNDERNEATH THE AUTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000156June 20, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
9,249 MILES ON A 2017 ACURA RDX. CHECK ENGINE LIGHT CAME ON WHILE IN MOTION ON A HIGHWAY AT APPROXIMATELY 65 MPH WITH NOTABLE LOSS OF POWER (ONCE STOPPED IT TOOK A FULL 30 SECONDS TO GET TO 15 MPH). LET CAR SIT FOR 2 HOURS AS MANUAL STATED. ONCE RESTARTED AND DRIVEN FOR APPROXIMATELY 20 FEET ALL LIGHTS ON DASHBOARD WHERE FLASHING AND AGAIN VIRTUALLY NO POWER. VEHICLE WAS TOWED TO THE DEALERSHIP. TECH PERFORMED HDS SCAN AND RETRIEVED ERROR CODES: P0304, P0 05, AND P0306...4/5/6. DEALERSHIP CLAIMS WAS ALL DUE TO NEEDING A SOFTWARE UPDATE. OF WHICH I NEVER WOULD HAVE BEEN AWARE OF UNLESS I EXPERIENCED THIS SCARY LOSS OF POWER ON THE HIGHWAY. THEY HAD NO SORT OF ALERT OUT THAT THE NEW MODELS ARE IN NEED OF A SOFTWARE UPDATE. DANGEROUS AND DO NOT FEEL SAFE DRIVING THIS CAR ANY LONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992821June 2, 2017
EXTERIOR LIGHTING
4141
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985539May 13, 2017
SERVICE BRAKES, SUSPENSION
1. FAULTY SHOCK ABSORBERS. THIS IS KNOWN THE PROBLEM WITH ACURA'S. MANY RDXS FRONT AND REAR SHOCKS MUST REPLACED, BEFORE 50,000 MILES 2. ABNORMALLY CORRODING BRAKE ROTORS. 3. FAULTY BUSHING ON SHOCK ABSORBERS. THIS CAR CLUNKS LIKE THE JUNK PILE IT IS. 4. DEALERSHIP REQUESTING TRANSMISSION/TRANSAXLE FLUID CHANGE, ON A 28,000-MILE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981574May 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE DEALER WAS CONTACTED NUMEROUS TIMES TO SCHEDULE THE RECALL REPAIR, BUT THEY WERE UNRESPONSIVE. THE DEALER FAILED TO RESPOND IN A REASONABLE TIMEFRAME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981690May 1, 2017
AIR BAGS
TAKATA RECALL - STILL HAVEN'T BEEN CONTACTED TO REPLACE/RECALL THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968095April 12, 2017
AIR BAGS
2010 ACURA RDX. CONSUMER WRITES REQUESTING ADDITIONAL INFORMATION ON SAFETY RECALL REGARDING AIRBAG INFLATOR REPLACEMENT. *LD UPDATED 04/21/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969246March 29, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968227March 23, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY CAR HAD 9100 ON RDX I NEEDED TO HAVE MY PADS AND ROTOR REPLACED ON FROM BRAKES. I HAD PROBLEMS WITH BRAKES AT 5000 MILES. WHEN I PICK UP CAR I HEARD NOICE WHEN PUMPING BREAKS WHEN I WAS PICKING UP VEHICLE AND MECHANIC COULD NOT FIND ANYTHING WRONG. I HAVE TALK TO ACURA CUSTOMER SERVICE WHICH WERE NOT HELPFUL. I SPOKE TO JIM BROWN GM AT RON TONKIN. HE STATED HE WOULD TALK TO HIS MANAGER OF REPAIRS AND ACURA REP ABOUT CAR. I HAVE ALREADY HAD THE RADIO AND BOARD REPLACED. LANE KEEP ASSIST WARNING LIGHT COME ON 2 TIMES AND RESET MY SOFTWARE RESET. THE MICROPHONE REPLACED. I HAVE HAD TERRIBLE CASE MILE I HAVE NEVER GONE ABOVE 19.6 MPG PER GAS TANK REFILL. DARREL SAID THAT IS EPA SUGGESTION. MY NAVIGATION KEEPS ALARMING 4 BLOCKS AWAY FROM MY HOME. SIRI DOES NOT WORK PROPERLY. I WILL TELL IT TO CALL SOMEONE SOMETIMES IT DOES SOMETIMES IT DOESNT EVEN WITH NEW MICROPHONE. I HAVE HAD THE CAR IN THE SHOP 4 TIMES CLOSE TO 4 WEEKS. I HAVE A LEMON AND WOULD NEVER TELL ANYONE TO BY AN ACURA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967824March 22, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967466March 21, 2017
POWER TRAIN
VEHICLE VIOLENTLY IS THROWN BACK WHEN STEPPING ON ACCELERATOR AT SPEEDS BELOW 40 MILES PER HOUR CAUSING EXTREME SAFETY ISSUES WHEN MERGING OR TRYING TO ACCELERATE SLIGHTLY. ACURA HAS INITIALLY STATED THAT THIS IS RELATED TO A TSB THAT CAUSES A JUDDER IN THE VEHICLE AND NEAR TERM SOLUTION IS TO CHANGE TRANSMISSION FLUID 3 TIMES ON EVERY OCCASION THIS OCCURS. ACURA STATES THAT A LONGER TERM FIX WILL BE A SOFTWARE UPDATE. IN THE INTERIM, THERE IS A VERY UNSAFE FEELING BEING IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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