Acura RDX Complaints

2,183 consumer complaints on file.

#11124484September 5, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING APPROXIMATELY 50 MPH, A LOUD EXPLOSION WAS HEARD. THE CONTACT STOPPED THE VEHICLE AND DISCOVERED THAT THE SUN ROOF HAD DISLODGED FROM THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (ACURA OF LIMERICK, 77 AUTOPARK BLVD, LIMERICK, PA) AND THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 66,000. *TT CONSUMER STATED THE SUNROOF EXPLODED UNEXPECTEDLY. ITW WS REPLACED BY WISMERS AUTO INTERIORS - RECOMMENDED BY ERIE INS. CO. INSURANCE PAID EXCEPT FOR $50.00 DEDUCTIBLE. UPDATED 10/19/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124195September 4, 2018
UNKNOWN OR OTHER
VEHICLE WILL COMPLETELY SHUT DOWN WHILE DRIVING CAUSING THE BRAKES TO LOCK AND CAUSING A MAJOR SAFETY CONCERN FOR OTHERS AND THE PERSON DRIVING THE CAR. ONCE THE VEHICLE SHUTS DOWN THE CAR WILL NEED TO BE PUT IN PARK, TURNED OFF AND COMPLETELY RESTARTED AGAIN. THIS INCIDENT HAS HAPPENED TO MY VEHICLE SEVERAL TIMES RANGING IN SPEEDS FROM 0MPH TO 70MPH WHILE DRIVING ON THE EXPRESS WAY. THIS ALWAYS HAPPENS WHEN THE VEHICLE IS IN MOTION AND STATIONARY AS WELL. IT HAS HAPPENED AT A STOP LIGHT AS WELL AS ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124140September 3, 2018
UNKNOWN OR OTHER
WEBSTER, WILL NOT ACCEPT MY VIN NUMBER!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123780August 31, 2018
SERVICE BRAKES
SEVERE PULSATION OF BRAKING SYSTEM AFTER ONLY 6000 MILES. DEALER RESURFACED WARPED REAR ROTORS. AT 10080 MILES THE SAME PROBLEM HAS COME BACK AND CAR IS BEING REPAIRED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122852August 27, 2018
STRUCTURE:BODY
WHILE LOADING ITEMS IN THE REAR OF THE SUV, WHILE THE VEHICLE WAS STATIONARY, THE TAILGATE ACTIVATED AND CLOSED, PINNING ME BETWEEN THE BODY AND THE TAILGATE. ADDITIONALLY, THE TAILGATE ON THE CAR UNEXPECTEDLY CLOSED AT A DIFFERENT TIME, STRIKING MY WIFE IN THE HEAD. ON BOTH OCCASIONS THE TAILGATE FAILED TO REVERSE ITS CLOSING MOTION WHEN ENCOUNTERING INTERFERENCE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11120380August 16, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
WHILE CORNERING THE CAR STALLS/HESITATES WITH NO POWER. OCCURS AT LOW SPEED.HAS OCCURRED NUMEROUS TIMES ON CITY STREET SINCE PURCHASE OCT.5,2017. DEALERSHIP COULD NOT SIMULATE BUT FAILED TO DO ANY TESTING ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118973August 10, 2018
SEAT BELTS
DRIVER'S SEAT BELT OFTEN COMES UNLATCHED RANDOMLY WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115752August 4, 2018
AIR BAGS
TAKATA RECALL MY 2008 ACURA RDX WAS A PART OF THE TAKATA AIR BAG INFLATOR RECALL AND WAS APPARENTLY REPAIRED ON JANUARY 20TH OF 2017. HOWEVER, THE SRS LIGHT CAME ON IN MY 2008 ACURA RDX ON 7/27/2018 WHEN MY VEHICLE WAS STATIONARY AS I STARTED THE VEHICLE. I TOOK MY VEHICLE TO THE ACURA DEALERSHIP IN WEXFORD, PA ON 8/4/18, AND THEY INFORMED ME THAT MY PASSENGER SIDE AIRBAG INFLATOR WAS OPEN CAUSING THE SRS SYSTEM TO DEFAULT (CODE #32-21). MEANING THAT MY AIRBAG SAFETY SYSTEM WILL NOT FUNCTION PROPERLY, DUE TO THE FAULTY AIRBAG INFLATOR. THIS IS A MAJOR SAFETY CONCERN, AND I WOULD LIKE THIS TO BE RESOLVED BY A FOLLOW UP RECALL FOR THE PASSENGER SIDE AIR BAG INFLATORS FOR ALL CARS AFFECTED BY THE TAKATA AIRBAG INFLATOR RECALL. TO MY UNDERSTANDING, WHEN MY DRIVERS SIDE AIRBAG INFLATOR WAS REPLACED/REPAIRED BACK IN 2017, THEY REPLACED THE PASSENGER SIDE AIRBAG INFLATOR AS WELL. SO I WOULD JUST LIKE TO MAKE SURE THAT I CAN GET THIS FAULTY SYSTEM REPLACED THROUGH A RECALL OF BOTH AIRBAG INFLATORS FOR THE 2008 ACURA RDX (BOTH MEANING: DRIVER'S AND PASSENGER'S SIDE AIR BAG INFLATORS). PLEASE SEE ATTACHED INVOICE. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111895July 17, 2018
STEERING
TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO DUNCAN ACURA (2032 PETERS CREEK RD, ROANOKE, VA 24017) WHERE THE FAILURE WAS DIAGNOSED AND THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT WAS UNAWARE OF THE DIAGNOSIS OR REPAIRS THAT WERE COMPLETED. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111644July 16, 2018
VEHICLE SPEED CONTROL
I WAS PULLING IN TO A PARKING SPACE AT WORK, MILDLY STEPPED ON GAS AS I PULLED IN AND PLACED FOOT ON BRAKE TO STOP CAR WHEN I PARK BUT THE CAR ACCELERATED ON ITS OWN, TIRES SCREECHED AND CAR WENT OVER CURB AND ALMOST RAN INTO TREE. SEE PICTURE ATTACHED. I SLAMMED ON THE BRAKES AND THE CAR STOPPED. THE SOUND FROM THE INSIDE SEEMED I DAMAGED MY BUMPER FOR SURE BUT WHEN I INSPECTED, NO DAMAGE TO THE CAR (AT LEASE VISIBLY). BUT SURE IS SCARY TO DRIVE THE CAR NOW. I LEASED THE CAR ABOUT A MONTH AGO AND I CONTACTED THE DEALER VIA PHONE AND ON EMAIL AWAITING RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111014July 12, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2018 ACURA RDX. WHILE THE VEHICLE WAS IDLING AND PARKED ON AN INCLINE, THE CONTACT EXITED THE VEHICLE, OPENED THE TAILGATE, AND THE ALARM SOUNDED. THE CONTACT WALKED OVER TO THE DRIVER'S SIDE DOOR, WHICH WAS AJAR, BUT THE VEHICLE BEGAN TO ROLL AND KNOCKED THE CONTACT OVER. THE VEHICLE STOPPED WHEN IT WAS ON LEVEL GROUND. THE CONTACT SUSTAINED INJURIES TO THE RIBS AND A FRACTURED PELVIS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PRIME ACURA, 395 PROVIDENCE HIGHWAY, WESTWOOD, MA 02090, (508) 921-1900), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REQUESTED TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11110588July 10, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 ACURA RDX. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK VIOLENTLY, STALLED, AND VARIOUS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (CURRY ACURA, 685 CENTRAL PARK AVE, SCARSDALE, NY 10583) WHERE IT WAS DIAGNOSED THAT THE SPOOL VALVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,592. **TR CONSUMER STATED THIRD ATTEMPT TO REPAIR THE CAR. UPDATED 11/19/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110100July 8, 2018
VISIBILITY/WIPER, UNKNOWN OR OTHER
WHILE MOVING, DRIVER SIDE SUN VISOR WAS MOVED TO SIDE WINDOW. THE SUN VISOR BROKE OUT OF IT'S OUT OF SOCKET; BLOCKED DRIVER VISION AND WAS DANGLING ON THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102817June 20, 2018
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE INADVERTENTLY ACCELERATED. THE CONTACT HAD TO QUICKLY SHIFT THE VEHICLE INTO PARK AND APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. ON ONE OCCASION, WHILE DRIVING ON THE HIGHWAY, THE VEHICLE INADVERTENTLY ACCELERATED AND A GREEN LIGHT WITH THE WORD "MAIN" WAS DISPLAYED. THE VEHICLE WAS TOWED TO CHAPMAN ACURA (4600 E 22ND ST, TUCSON, AZ 85711, (520) 445-4061), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000. *TT CONSUMER STATED BRAKES DID NOT WORK, CAR ONLY STOPPED WHEN CONSUMER RAN OVER CURB- UP A HILL AND HIT SOME BOULDERS 1 HAVE NEVER USED CRUISE CONTROL - CAR WOULD NOT STOP IN REVERSE OR GOING FORWARD REPAIR DAMAGES $1,105.62. HAPPENED AGAIN IN 6/17/18 UPDATED 9/26/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099209June 1, 2018
UNKNOWN OR OTHER
THE AIR CONDITIONER/CONDENSERS ON HONDA AUTOMOBILES ARE PRONE TO DAMAGE FROM ROAD DEBRIS BECAUSE OF A DESIGN DEFECT THAT HONDA & DEALERS REFUSES TO REPAIR UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096578May 17, 2018
SERVICE BRAKES
I WAS DRIVING ON A HIGHWAY AND I WANTED TO SLOW MY CAR DOWN BECAUSE I WAS APPROACHING A CONSTRUCTION AREA. WHEN I APPLIED THE BRAKES THE BREAK PEDAL WENT RIGHT DOWN TO THE FLOOR. THIS TOTAL BREAK FAILURE DID NOT ALLOW ME TO STOP MY CAR.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11091586May 3, 2018
AIR BAGS
TAKATA RECALL WAS SUPPOSEDLY COMPLETED,BY DEALER AWHILE AGO. NOW GETTING A 'CHECK AIRBAG SYSTEM' MESSAGE AND 'SIDE AIRBAG OFF. UNDERSTAND THERE ARE A FAIR NUMBER OF COMPLAINTS RE THIS AND WONDERING IF SHOULD BE COVERED BECAUSE SAFETY ISSUE. SOMEONE ON A BLOG SAID THEIR HONDA ELEMENT SIMILAR ISSUE WAS COVERED BECAUSE SAFETY ISSUE. AS IT IS ABOUT $1000 REPAIR HOPING YOU CAN TELL ME IT SHOULD BE COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088609April 17, 2018
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2015 ACURA RDX. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT INADVERTENTLY LOST CONTROL OF THE VEHICLE AND COLLIDED WITH A TREE. THE CONTACT DID NOT KNOW HOW CONTROL WAS LOST, BUT BELIEVED IT WAS DUE TO A MECHANICAL FAILURE WITH THE VEHICLE. THE DRIVER'S SIDE AIR BAG DEPLOYED. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER (OPEN ROAD ACURA, 1425 ROUTE 23, WAYNE, NEW JERSEY 07470) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11083703April 6, 2018
AIR BAGS
MY AIRBAGS LIGHT IS COMING ON AND OFF,TOOK IT TO THE DEALER STATES IT MIGHT BE A SENSOR,IT DID CUT OFF, NEXT WEEK BACK ON,TOOK IT TO DEALER TODAY ,TELLS ME MY AIRBAG HARNESS IS BAD,HOW MY AIRBAGS HAVE NEVER BEEN DEPLOYED, HAD THE CAR FOR 5YEARS,IT HAD TO HAVE BEEN A RECALL AND I WAS NOTIFIED OR THEY SOLD ME IT FAULTY,THIS IS SUSSMAN ACURA IN JENKINTOWN,PA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083108April 3, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 ACURA RDX. WHILE THE VEHICLE WAS PARKED, RODENTS ENTERED THE ENGINE COMPARTMENT AND CHEWED ON THE BATTERY CABLE AND SEVERAL WIRING HARNESSES LOCATED UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO ACURA OF OCEAN (909 NJ-35, OCEAN TOWNSHIP, NJ 07712, (732) 776-5200) WHERE IT WAS DIAGNOSED THAT THE AFFECTED WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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