Acura MDX Complaints

3,381 consumer complaints on file.

#10630001September 2, 2014
ENGINE
HEARING GRINDING/BUZZING SOUND TOWARD LEFT FRONT-SIDE / ENGINE AREA WHEN DRIVING BETWEEN 20+ MILES PER HOUR. THIS NOISE IS INTERMITTENT BUT OCCURS DURING EVERY COMMUTE. NOISE OCCURS QUICKLY THEN GOES AWAY. WHEN DRIVING 2-HOURS IN TRAFFIC, HEARD OVER 30 GRINDING/BUZZING NOISES AT VARIOUS SPEEDS. NOISE CAN BE SUBTLE TO AUDIBLY CLEAR FROM THE BACK-SEAT. THIS HAS BEEN OCCURRING FOR PAST MONTH AND HALF, AND GRINDING / BUZZING NOISE IS AUDIBLE AT EVER COMMUTE. AT FIRST WARRANTY REPAIR, DEALERSHIP SERVICE REP SAID THAT THIS IS COMING A COMMON ISSUE FOR 2014 ACURA MDX AND IT'S A BULKHEAD COVER STRIKERS AND LATCHES ISSUE. REPLACED THE PART WITHOUT FURTHER DIAGNOSIS. TOOK BACK TO DEALERSHIP SECOND TIME AND TEST DROVE WITH MECHANIC. MECHANIC CONFIRMED THE GRINDING / BUZZING NOISE. REPAIR DID NOT FIX THE ISSUE AND GRINDING / BUZZING NOISE IS STILL OCCURRING. FOUND ON YOUTUBE AND ONLINE 2014 ACURA MDX FORUMS THAT OTHER 2014 MDX OWNERS ARE HAVING SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630253September 2, 2014
WHEELS
RIGHT FRONT METAL WHEEL SEPARATED WITHIN SECONDS, PULLED THE CAR RIGHT INTO AN EMBANKMENT, CAR ROLLED LEFT MULTIPLE TIMES INVESTIGATING OFFICER FROM GOOCHLAND COUNTY SHERIFF'S DEPT. SAID HAD NEVER SEEN SIMILAR FAILURE. THERE WERE NO REPORTED OBSTRUCTIONS IN THE ROAD. THERE WERE NO EYEWITNESSES. DRIVER LOST CONSCIOUSNESS DURING FIRST ROLLOVER. CHILD SAID THEY ROLLED 3 OR 4 TIMES AND APPARENTLY DID NOT LOSE CONSCIOUSNESS. WHEEL FAILED IN THE VERTICAL AXIS IN A JAGGED MANNER. PICTURES OF FAILED WHEEL ARE AVAILABLE SEATBELTS WERE ON 31 YEAR OLD DRIVER AND 8 YEAR OLD SON NO TICKET OR VIOLATION WAS ISSUED DRIVER WENT TO PATIENT FIRST FOLLOWING DAY WITH HEADACHE AND CHEST PAIN CHILD COMPLAINED FOLLOWING DAY OF MINOR NECK PAIN BUT NOT SINCE AUTO WAS TAKEN BY STATE FARM FOR INVESTIGATION CAR WAS WELL MAINTAINED SINCE PURCHASED NEW IN 2003 AND MAINTENANCE RECORDS ARE AVAILABLE TIRES WERE PURCHASED IN SEPT AND DEC OF 2013 - SO LESS THAN 12 MONTHS OLD IF NOT FOR SEATBELTS THIS WOULD LIKELY HAVE CAUSED FATALITIES. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10627959August 25, 2014
STEERING
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING FAILED. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND MADE A HIGH PITCHED BUZZING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 11,513.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627877August 24, 2014
ENGINE AND ENGINE COOLING
I WAS DRIVING APPROXIMATELY 20 MPH WHEN THE ENGINE COMPLETELY SHUT DOWN WITHOUT WARNING. THE CAR WAS STILL IN DRIVE, THE IGNITION ON, WHEN IT SUDDENLY SHUT DOWN AND DECELERATED. I MANAGED TO MAKE A RIGHT TURN ONTO MY STREET, ALTHOUGH THE POWER STEERING WAS NOT FUNCTIONING. I PUT THE CAR IN PARK AND RESTARTED IT WITH NO PROBLEM. I DID HAVE A SMALL WALLET (DIMENSIONS WERE @ 4IN BY 5IN, WEIGHT @ 3 OZ) ATTACHED TO THE KEY WHILE IT WAS IN THE IGNITION. I CONTACTED THE ACURA DEALERSHIP THE SAME DAY AND WAS TOLD BY THE TECHNICIAN THAT HE WAS UNAWARE OF ANY PROBLEMS WITH OR RECALL ON THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627606August 22, 2014
POWER TRAIN
TRANSMISSION STOPPED WORKING. FAILED WHILE I WAS DRIVING THE CAR. THE CAR BASICALLY COASTED TO A STOP. THERE SEEM TO BE NUMEROUS COMPLAINTS ABOUT THE 2003 MDX TRANSMISSION FAILING. ACURA IS REIMBURSING SOME DRIVERS, BUT NOT OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627116August 21, 2014
POWER TRAIN
I TOOK MY 2009 MDX INTO ACURA DEALER FOR SHUDDER AT 35-45 MPH AT 68K. SERVICE TECH WROTE UP REPAIR ORDER AS PCM UPDATE. THEY DID NOT DOCUMENT THE SHUDDER COMPLAINT. EVEN THO I DROVE WITH SERVICE TECH AND THEN HE DROVE ALSO, VERIFYING SHUDDER. I HAD TO GO BACK 2ND TIME AS PCM DIDN'T TAKE ACCORDING TO DEALER AND THAT'S WHY SHUDDERING CONTINUED AFTER 1ST PCM UPDATE. NOW AT 107K, SHUDDER IS BACK. MDX OUT OF EXTENDED WARRANTY BY 2000 MILES AND ACURA/HONDA REFUSES GOODWILL REPAIR. THIS IS MY SECOND MDX. THE TORQUE CONVERTER NEEDED REPLACED IN MY 2003 MDX. ACURA ASSURED ME WHEN I PURCHASED THE 2009 THAT THIS KNOWN PROBLEM WAS RESOLVED. OBVIOUSLY THE TORQUE CONVERTER/TRANSMISSION CONTINUES TO BE FAULTY. I'M WONDERING IF THE PCM UPDATE IS DISGUISING THE PROBLEM PUSHING THE MDX PAST THE MILEAGE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626275August 19, 2014
POWER TRAIN
WHILE MERGING ONTO A HIGHWAY OR PASSING ANOTHER CAR ON A TWO LANE ROAD I PUSH THE GAS PEDAL HARD TO ACCELERATE QUICKLY (EITHER TO PASS QUICKLY OR TO ACCELERATE BEYOND A CAR WHO IS NOT ALLOWING ME TO MERGE ONTO A FREEWAY). THE TRANSMISSION COMES OUT OF GEAR AND JUST REVS AS IF IN NEUTRAL. I MUST RELEASE THE GAS PEDAL AND SLOWLY ATTEMPT TO ACCELERATE. THIS CAUSES A HUGE SAFETY RISK WHILE TRYING TO AVOID AN ONCOMING CAR WHILE PASSING OR TRYING TO AVOID GETTING RUN OFF THE FREEWAY OR WORSE INTO A BARRIER WHEN MERGING ONTO A FREEWAY. TRANSMISSION IS SHOWING NO OTHER SIGNS OF TRANSMISSION FAILURE AT ALL. NO SLIPPING, GOOD FLUID COLOR, AND HAS BEEN MAINTAINED BY MULTIPLE ACURA DEALERSHIPS. ACURA DIAGNOSED TRANSMISSION FAILURE AND 3RD GEAR CLUTCH BEING GONE AT A REPAIR COST OF $6K. ACURA DECLINED TO ASSIST IN COST SINCE I AM SECOND OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626428August 19, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2015 (NA) ACURA MDX. WHILE DRIVING 40 MPH, THE PASSENGER SIDE AXLE FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626482August 19, 2014
POWER TRAIN
GEAR SHIFT LEVER BECAME HARDER AND HARDER TO SHIFT OVER THE TIME AND THEN SEIZED. NOTICED HEAVILY CORRODED SHIFT LEVER LINKAGE AT THE TRANSMISSION END. THE LINKAGE DESIGN SEEMS TO BE A POOR. EXPOSURE TO ELEMENTS MAKES IT TO CORRODE AND SEIZE. I HAD TO APPLY WD40 TO LOOSEN THE LINKAGE AND THEN COAT IT HEAVILY WITH ANTI-SEIZE COMPOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626483August 19, 2014
ELECTRICAL SYSTEM
DRIVER SIDE POWER WINDOW CONTROL UNIT CONNECTOR FAILS AFTER YEARS IN SERVICE. THE CONTROL UNIT IS MOUNTED ON DOOR WITH BRACKET AND TWO SCREW WHICH PUTS UNDUE PRESSURE ON THE CONNECTOR BY PUSHING IT AGAINST THE BODY. OVER THE TIME PLASTIC CONNECTOR (DUE TO CREEP EFFECT) WILL GIVE AWAY AND BECOME LOOSE PREVENTING PROPER CONTACT WHICH WILL DISABLE THE OPERATION OF DRIVER SIDE POWER WINDOW. I LEARNED IT HARD WAY BY SPENDING LOTS OF MONEY CHANGING ALL PARTS (CONTROL MODULE, WINDOW MOTOR AND DRIVER MULTIPLEX SWITCH) FOR NO REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621397August 11, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY LUNGED FORWARD INTERMITTENTLY. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN PROVIDED WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619264August 6, 2014
STEERING
HAPPENS MORE OFTEN WHEN EXITING A PARKING SPACE (STEERING TO THE MAX, THEN GOING STRAIGHT) BUT ALSO WHEN WHEN TAKING A SHARP TURN. THE STEERING LOCKS AND MAKES A GRINDING NOISE FOR COUPLE SECONDS MAKING IT VERY HARD TO MANEUVER. THE PROBLEM AS BEEN REPRODUCED AND ACKNOWLEDGE BY DEALER SERVICE, BUT NO FIX HAS BEEN APPLIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618754August 4, 2014
POWER TRAIN
AT APPROXIMATELY 35 MPH THE CAR MADE A VIBRATION OR SHUDDER NOISE FOR ABOUT 10-15 SECONDS AND BEGAN TO DONE THIS FROM THEN ON AT ABOUT THAT SPEED. I THE CAR TO ACURA TO HAVE A RECALL PERFORMED AND ASKED THEM TO CHECK THIS. I TOLD THEM THAT YOU HAVE TO DRIVE THE CAR TO FEEL WHEN IS HAPPEN. THEY SAID THAT THEY COULD NOT REPEAT THE EFFECT. AFTER PICKING THE CAR UP I FELT THE SAME VIBRATION ON MY WAY HOME. I DID SOME WEB RESEARCH AND FOUND THIS TO BE A FAIRLY COMMON ISSUE IN MODELS WITH THE ENGINE TRANSMISSION SETUP. I WOULD LIKE TO KNOW THE DEPTH OF TESTING REQUIRED TO TROUBLE SHOOT THIS ISSUE AND IF THE CAR IS SAFE TO USE? WHAT WILL THE FAILURE MODE BE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618068August 1, 2014
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
CAR KEEPS SLIPPING LIKE IT'S TRYING SHIFT GEARS. JERK LIKE WHEN SPEEDING UP. NOW CHECK ENGINE LIGHT IS ON AND DOES NOT PICK UP SPEED. DRIVING ON D5. IS THIS A KNOWN ISSUE? THIS IS DANGEROUS AND CAN CAUSE ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615510July 22, 2014
FUEL/PROPULSION SYSTEM
WHILE TRYING TO FILL THE GASOLINE TANK RECENTLY, I COULD ONLY ADD .2 TO .3 GALLON AT TIME. THE GASOLINE CUTS OFF INTERMITTENTLY. I TOOK THE SUV TO MY LOCAL REPAIR SHOP, WHERE I WAS TOLD IT WAS A COMMON PROBLEM WITH THIS MODEL. THEY RECOMMENDED I TAKE IT TO THE DEALER. THE LOCAL REPAIR SHOP RECOMMENDATION WAS AS FOLLOWS: 1) REPLACE THE FILLER NECK, 2) REPLACE THE ORVR VAPER VALVE AND 3) POSSIBLY REPLACE THE GASOLINE TANK. THIS SUV HAS BEEN MAINTAINED, LOOKS AND DRIVES GREAT. IT IS ONE OWNER, HAS 187,000 MILES AND I WOULD LIKE TO KEEP UNTIL 250,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614969July 21, 2014
POWER TRAIN
ON JULY 14 2014, WAS DRIVING MY NEW 2014 MDX. SUDDENLY HEARD A NOISE LIKE A FLAT TIRE. I PULLED OVER TO THE SHOULDER AND CHECKED THE TIRES. DIDN'T SEE ANY FLAT. CHECKED THE TIRE GAUGE AND ALL READING GOOD. CONTINUED GOING WHERE I HAD TO GO AND THE NOISE CAME BACK. IT SOUNDED LIKE DUMP,DUMP,DUMP. THE NOISES COME AND GO AT VARIOUS SPEEDS. GOT BACK HOME AND REMOVED THE SPIRE TIRE, MIGHT BE LOOSE. DROVE AROUND THE BLOCK AND STILL HEARD THE NOISE AGAIN. IT?S GETTING DARK AND THE FOLLOWING DAY WAS RAINING. FINALLY GOT GOOD WEATHER. DECIDED TO MOVE THE CAR INTO THE DRIVEWAY AND LOOK UNDER THE CAR. AS I WAS LOOKING I COULD SEE THE LEFT REAR AXLE BOOT WAS TWISTED AND GREASE BLEEDING OUT. I DECIDED TO CRAWL UNDER THE CAR AND SAW THE WHOLE DIFFERENTIAL WAS LOOSE. I COULD SHAKE THE UNIT. AS I LOOK CLOSER, I COULD SEE 3 BOLTS MISSING AND 1 BARELY HOLDING THE DIFFERENTIAL ON THE CHASSE. I CALLED ACURA SERVICE AND TOLD THEM ABOUT MY PROBLEM AND WAS TOLD TO BRING IT IN. CALLED ROADSIDE SERVICE AND HAD THEM PUT IT ON A FLATBED. THE DEALER IS REPLACING THE LEFT AXLE AND BOLTS. I HOPE NOTHING ELSE WILL COME LOOSE AND THIS DIDN'T DAMAGE ANYTHING ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611409July 18, 2014
POWER TRAIN
OWN A 2001 ACURA MDX (SINCE 105K MILES) AND I NOTICED ON DRIVING AN INTERMITTENT - WHAT ALMOST SOUNDED LIKE GEAR GRINDING. IS THAT POSSIBLY SHUTTERING. THE SOUND COMES AND GOES UNPREDICTABLY BUT SEEMS TO OCCUR MOST IN THE 42-50MPH RANGE - WITHOUT ANY DRAMATIC RPM CHANGES. NORMALLY DURING SHIFTING FROM 2ND TO 3RD GEAR, SOMETIMES SOUND LIKE LOUD DRUM BRAKE VIBRATION OR SHAKING, SCARY AND AT 150,000 MILE WHEN I TOOK IT FOR TRADEIN AT BUERKLEY ACURA MPLS MN THEY ADMITTED IT HAS FAULTY TC BUT BEFORE THAT LAST 6-7 YEARS I TOOK IT TO WHITE BEAR ACURA & SO MORE DEALERS THEY COMPLETELY DENIED IT HAS ANY ISSUE WITH TRANNY OR TC, ACCORDING TO THEM THE TECH COULD NOT REPRODUCE THE NOISE/VIBRATION, NOW THEY ARE SAYING JUST AVOID DRIVING IN D4 TO AVOID THE ISSUE, IM REALLY FELT LIKE BEING CHEATED BY FRAUD COMPANY WITH POOR ETHICS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610407July 17, 2014
ELECTRICAL SYSTEM
2014 ACURA MDX. CONSUMER WRITES IN REGARDS TO VEHICLE CUTS OFF WHILE DRIVING AND ELECTRICAL SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE CUT OFF THREE TIMES. ON ONE SEPARATE OCCASION, WHILE DRIVING, THE MULTI-INFORMATION DISPLAY WARNING AND INFORMATION MESSAGES ILLUMINATED ON THE SCREEN. THE MID WAS ROTATING CONTINUOUSLY THROUGH A SERIES OF PROBLEMS, SUCH AS; ENGINE OIL LOW, EMISSION SYSTEM PROBLEM, 12 VOLT BATTERY CHARGING SYSTEM PROBLEMS, ETC. WHEN THE DEALER TRIED TO THE TURN THE STEERING WHEEL, WHILE THE VEHICLE WAS IN IDLE, IT CUT OFF AGAIN. THE DEALER ASSURED THE CONSUMER, HE WOULDN'T HAVE ANY MORE PROBLEMS. HOWEVER, ONE MONTH LATER, THE VEHICLE CUT OFF AGAIN; TWICE. ON JUNE 16, 2014, THE MULTI-INFORMATION DISPLAY WARNING AND INFORMATION MESSAGES ILLUMINATED ON THE SCREEN AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610832July 15, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
AUTO DIMMING REAR VIEW MIRROR DEVELOPED STRANGE CIRCLES. IT BECAME TRIPLE VISION. THEN OVER THE NEXT FEW DAYS IT BEGAN LEAKING A BLACK OILY SUBSTANCE ON THE INTERIOR OF THE CAR AND THE VIEW FROM THE MIRROR IS SOO DISTORTED YOU CANNOT SEE ANYTHING. I CONTACTED ACURA AND THEY SAID OUT OF WARRANTY. TOUGH LUCK. I EXPLAINED THAT THIS IS A MAJOR SAFETY DEFECT AND I RECEIVED THE SAME RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610820July 15, 2014
STRUCTURE:BODY, SEATS
WE RECENTLY PURCHASED (6/25/14) AN 2014 MDX ACURA. WHEN THE CAR IS IN MOTION (AT ANY SPEED) AND DOOR LOCKS ARE ENGAGED IN THE LOCK POSITION, THE DOOR HANDLES OPEN THE DOORS. THERE IS NO WAY TO PREVENT THE PASSENGER SIDE DOOR FROM OPENING IF THE INSIDE HANDLE IS PULLED WHILE THE CAR IS IN MOTION. I CALLED THE DEALER, RESPONSE WAS THAT IS THE DESIGN OF THE CAR, I CONTACTED ACURA CUSTOMER CARE SPOKE WITH [XXX] AND WAS TOLD THE SAME, IT'S THE DESIGN OF THE CAR TO MAKE IT EASY FOR THE PASSENGER AND DRIVER TO EXIT THE CAR. MY CONCERN IS OBVIOUS AND THE CUSTOMER CARE AGENT AGREED, BUT THERE IS NO RECOURSE. IF THE DOOR HANDLE IS PULLED WHILE THE CAR IS IN MOTION THERE COULD BE CATASTROPHIC INJURY OR ACCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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