Acura MDX Complaints

3,381 consumer complaints on file.

#10662347December 5, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
VEHICLE/TRANSMISSION CONSTANTLY JERKS AFTER READING NUMEROUS FORUMS OF INDIVIDUALS THAT HAVE SPENT THOUSANDS ON REPLACEMENTS FOR RECURRING ISSUE...THIS NEEDS TO BE RECALLED AND TRANSMISSION NEEDS TO BE REPLACED/REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661950December 3, 2014
STRUCTURE:BODY
VEHICLE WAS BACKED INTO GARAGE PARKING SPACE AS USUAL BY WIFE. KEY REMOVED, VEHICLE WAS THOUGHT TO BE IN PARK. PARKING BRAKE NOT APPLIED. GARAGE DOOR WAS LEFT OPEN. 30 MINUTES LATER, VEHICLE WAS NOT IN GARAGE AND WAS STRAIGHT ACROSS THE CUL-DE-SAC AT NEIGHBORS DRIVEWAY 6' AWAY FROM THEIR CAR. UPON FURTHER INSPECTION, MINOR DAMAGE AND PAINT SCRAPES WERE OBSERVED AT BACK OF NEIGHBORS BUMPER AND RIGHT FRONT OF THE MDX. PLASTIC CLIP WAS OBSERVED ON GROUND THAT ATTACHED PLASTIC BUMPER TO BODY OF MDX. SHIFTER WAS FOUND TO BE IN REVERSE ON MDX. TESTING AFTER THE FACT SHOWED THAT THE KEY CAN BE REMOVED WHILE NOT IN PARK. I NOTICED A RECALL STARTING WITH 2003 MDX OF THE KEY BEING REMOVABLE WHILE NOT IN PARK. WE HAVE OWNED THIS VEHICLE SINCE NEW AND HAVE BEEN AT SAME ADDRESS. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10661956December 3, 2014
ELECTRICAL SYSTEM
BATTERY IN OUR 2007 ACURA MDX HAS HAD TO BE REPLACED 3 TIMES IN THE PAST COUPLE OF MONTHS! TURNS OUT THAT THE HANDSFREE LINK MODULE WAS DRAINING THE BATTERY AND CAUSING IT HAVING TO BE REPLACED NUMEROUS TIMES. THIS COULD CAUSE A FIRE WHICH CAN POSE AS A DEADLY RESULT ESPECIALLY IF THE CAR IS PARKED INSIDE OF A GARAGE. THIS NEEDS TO BE REPLACED BY ACURA FREE OF CHARGE ASAP! I DISCONNECTED IT RATHER THAN REPLACING IT AFTER READING THE NUMEROUS COMPLAINTS ON THIS MATTER! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661657December 2, 2014
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY, SEAT BELTS
PARTIALLY CLOSED DRIVERS DOOR ON SEAT BELT. OPENED DOOR REMOVED SEAT BELT. THEN AFTER DRIVING HOME I WAS UNABLE TO OPEN THE DRIVERS DOOR WITH OR WITHOUT THE AUTOMATIC DOOR LOCKS NOR FROM THE INSIDE OR OUTSIDE OR WITH A KEY. HAD TO CLIMB OUT OF THE CAR OVER THE CENTER CONSOLE OR OUT THE WINDOW. THIS SEEMS LIKE SOMETHING THAT SHOULD NOT HAPPEN AND A SAFETY CONCERN IF NEEDING TO EXIT THE CAR SWIFTLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661109November 26, 2014
ENGINE, SERVICE BRAKES, STEERING
THE CAR HAS PERIODICALLY SHOWN AN ALERT INDICATING AN IMMINENT ACTIVATION OF THE AUTOMATIC BRAKING SAFETY SYSTEM WHEN NOTHING HAS BEEN IN FRONT OF THE CAR. TODAY, IT DID IT THIS MORNING, AND THEN LATER IN THE MORNING, WHILE DRIVING 30 MPH, THE CAR CUT OFF, MAKING IT INOPERABLE AND IT STOPPED IN A TRAVEL LANE OF A BUSY ROAD. WE WERE ABLE TO RE-START IT LONG ENOUGH TO NAVIGATE OFF THE ROAD TO A SAFE LOCATION, AND IT PROMPTLY CUT OFF AGAIN. AFTER THAT, IT WOULDN'T RUN FOR MORE THAN 30 SECONDS. EVERY WARNING IMAGINABLE (POWER STEERING PROBLEM, LANE KEEP ASSIST PROBLEM, EMISSION SYSTEM PROBLEM, VEHICLE STABILITY ASSIST PROBLEM, HILL START ASSIST PROBLEM) WAS DISPLAYING ON THE INFORMATION PANEL IN SEQUENTIAL ORDER. WE HAD THE VEHICLE TOWED TO AN ACURA DEALERSHIP FOR INSPECTION/REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660836November 25, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, VISIBILITY
OVER A PERIOD OF TIME, BEGINNING ABOUT THE DATE AND VEHICLE MILEAGE STATED ABOVE, I EXPERIENCED A SHUDDER AND CORRESPONDING NOISE AS THE TRANSMISSION TRIED TO SHIFT GEARS. SIMILAR TO THE SENSATION OF DRIVING ACROSS CLOSELY-SPACED RUMBLE STRIPS, THE SHUDDER AND NOISE SEEMED TO VARY IN LENGTH OF TIME DEPENDING ON SPEED. THIS OCCURRED MANY TIMES BEFORE I BECAME CONCERNED AND STARTED RESEARCHING DURING WHICH I FOUND DOZENS OF SIMILAR ACCOUNTS IN VARIOUS ON-LINE FORUMS. EVENTUALLY I TOOK MY MDX TO THE DEALERSHIP FOR A DIAGNOSIS. DISAPPOINTINGLY SIMILAR TO MANY ACCOUNTS I READ ON THE INTERNET, AND DESPITE MY DESCRIPTION OF THE PROBLEM, THE ACURA DEALERSHIP WAS UNABLE TO REPRODUCE THE PROBLEM, FURTHER NOTING ALL 19 ITEMS ON THEIR MULTI-POINT INSPECTION REPORT AS "CHECKED AND OK", INCLUDING THE TRANSMISSION. SOON THEREAFTER, THE DRIVE TRAIN COMPLETELY FROZE UP AS I DISCOVERED AFTER STARTING THE CAR IN MY DRIVEWAY (THANKFULLY, NOT WHILE DRIVING THE CAR). DESPITE USING THE TRANSMISSION SHIFT LOCK RELEASE BUTTON (COINCIDENTALLY -?- THE SUBJECT OF A RECALL FOR WHICH I HAVE RECEIVED A NOTICE FROM ACURA), THE CAR REMAINS IMMOBILE BECAUSE I AM UNABLE TO GET THE CAR OUT OF PARK AND PUT IT INTO GEAR TO RETURN TO THE DEALERSHIP FOR FURTHER DIAGNOSIS. MY LOCAL ACURA DEALERSHIP HAS BEEN UNRESPONSIVE TO MY NUMEROUS COMPLAINTS AND CALLS ATTEMPTING TO REMEDY THE PROBLEM. THE CONSUMER STATED THE WATER PUMP, TIMING BELT, AIR CONDITIONER, MOTOR MOUNT, FRONT AXLE SEAL, REAR HVAC BLOWER TRANSISTOR ALL FAILED. UPADTED 03/11/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660139November 21, 2014
UNKNOWN OR OTHER
PRIOR TO BUYING, I CALLED ACURA IN FORT WALTON AND ASKED IF THERE WERE ANY RECALLS ON MY VEHICLE. THEY SAID NO. I PURCHASED A 2002 MDX ONLY TO FIND OUT LATER THAT THESE VEHICLES HAVE HAD MAJOR HAZARDOUS TRANSMISSION ISSUES. I ALSO FOUND THAT THERE WAS A RECALL ON MY VEHICLE FOR THE TRANSMISSION. THE RECALL STATED THAT ACURA WOULD EITHER INSTALL A JET PACK--IF THE VEHICLE HAD LESS THAN 15,000 MILES ON IT OR IF IT HAD MORE THAN 15,000 MILES ON IT, THEY WOULD REPLACE THE TRANSMISSION. I SPOKE WITH [XXX] IN ACURA CUSTOMER RELATIONS AND HE LOOKED UP MY VIN AND SAID THAT HE DID SEE THE RECALL BUT THAT MY VEHICLE "WAS INSPECTED AND NO ISSUES WERE FOUND" IN 2005 AND DUE TO THAT INSPECTION THE RECALL WAS "COMPLETED". HOWEVER, I BROUGHT UP THE FACT THAT THE RECALL STATES THAT THEY WERE TO EITHER ADD A JET PACK (COOLER) IF THE VEHICLE WAS LESS THAN 15,000 MILES OR REPLACE THE TRANSMISSION IF THE VEHICLE HAD MORE THAN 15,000 MILES. HE THEN CHANGES HIS STORY AND SAID "WELL THEN OF COURSE THE JET PACK WAS INSTALLED". I GOT OFF THE PHONE WITH HIM AND POSTED TO ACURA'S FACEBOOK PAGE AS AT THIS POINT, I HAVE HEARD CONFLICTING STORIES. THEY HAD ANOTHER CUSTOMER RELATIONS PERSON CALL ME AND SHE GAVE ME THE NAME OF THE DEALERSHIP THAT DID THIS "INSPECTION" IN 2005. I CALLED THE DEALERSHIP AND THEY SAID THE SAME THING "IT SHOWS THE RECALL WAS COMPLETED IN 2005 BUT WE DON'T KNOW HOW IT WAS COMPLETED". BASED ON THE CARFAX, THE VEHICLE HAD 18,000 MILES ON IT IN 2004. ACCORDING TO THE RECALL, SINCE IT SURPASSED THE 15K MARK, THEY SHOULD HAVE REPLACED THE TRANSMISSION IN 2005--NOT INSTALLED A JET PACK. IN ANY CASE, I ASKED THE SHOP MY CAR IS AT TO LOOK AND THEY SAID THERE IS NO JET PACK OR COOLER INSTALLED. THEY ALSO INFORMED ME THAT I NEED A NEW TRANSMISSION AND THAT THE CAR COULD HAVE LOCKED UP ON ME AND CAUSED A CRASH. THANK GOD THAT DIDN'T HAPPEN WITH MY KIDS IN THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654770November 13, 2014
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL* THE CONTACT OWNS A 2012 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE RPMS SUDDENLY INCREASED AS THE VEHICLE LUNGED FORWARD. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED AN UNINTENTIONAL ACCELERATION AND FAILED TO SHIFT PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654607November 12, 2014
AIR BAGS
MY BRAND NEW 2015 MDX HAD SIGNIFICANT GAPS (APPROX 1/2 INCH) BETWEEN THE DASH WHERE IT MEETS THE BASE OF THE A-PILLARS AND THE A-PILLAR/AIRBAG COVERS WERE OUT OF ALIGNMENT ALONG FRONT EDGE OF WINDSHIELD. WHEN I ASKED THE SERVICE WRITER ABOUT IT HE DISCOURAGED ME FROM HAVING THE PROBLEM ADDRESSED OR CORRECTED BECAUSE THEY WOULD HAVE TO REMOVE THE DASH TO RESOLVE THE PROBLEM AND IT MIGHT CAUSE OTHER PROBLEMS AND RATTLING LIKE I WAS ALSO EXPERIENCING WITH THE PASSENGER DOOR. AFTER SEVERAL VISITS REGARDING SEVERAL OTHER PROBLEMS I SPOKE TO SERVICE MANAGER WHO SAID I SHOULD HAVE THE PROBLEM ADDRESSED. IT SEEMED TO ME THAT THE A-PILLAR COVERS WERE UNSECURED AT THE BASE AND ASIDE FROM THE AESTHETIC ISSUE, IN THE EVENT OF A SERIOUS ACCIDENT THE AIR BAGS MAY NOT DEPLOY PROPERLY OR THE ENTIRE COVER MAY BE PROPELLED INTO THE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. I DO NOT KNOW HOW THESE GAPS WERE MISSED BY ACURA QUALITY CONTROL. I HAVE NOTICED SEVERAL VEHICLES WITH VARYING DEGREES OF IMPROPER ALIGNMENT OF THESE COVERS ALTHOUGH NONE AS SERIOUS AS MINE. I HAVE ONLY INSPECTED A FEW BUT THIS MIGHT BE A PROBLEM WITH A LARGE NUMBER OF VEHICLES BASED ON THE POOR QUALITY CONTROL EXHIBITED IN MY MDXS AND NUMEROUS OTHER ISSUES WITH THE MDX SINCE 2014. I THINK THIS ISSUE AND ACURA'S QUALITY CONTROL PROCESS SHOULD BE INVESTIGATED ASAP TO DETERMINE WHETHER THIS PROBLEM POSES A RISK OF INJURY OR DEATH TO THE OCCUPANTS OF THE MDX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654617November 12, 2014
STRUCTURE:BODY
MY NEW 2015 MDX HAS AN IMPROPERLY INSTALLED ROOF PANEL OR IMPROPERLY PLACED MOUNTING POINTS THAT ARE PART OF THE ROOF PANEL. I FOUND THE PROBLEM BECAUSE OF A GAPS BETWEEN THE FRONT AND REAR ROOF MOLDINGS, THE WINDSHIELD AND FRONT MOLDING AND THE REAR MOLDING WAS UNSECURED, FLAPPING AND HANGING OVER TOWARDS THE TAILGATE DOOR. I WAS INITIALLY TOLD THAT IT WAS JUST A BROKEN CLIP BUT AFTER ORDERING NEW CLIPS AND NEW MOLDINGS SEVERAL TIMES THEY DETERMINED THAT THE MOUNTING DOWELS ARE IN THE WRONG PLACE ON ONE SIDE OF THE VEHICLE AND THEY SUGGEST I LET THEM CUT, WELD AND REPAINT THE ROOF OF MY BRAND NEW MDX. IT HAS TAKEN ACURA ALMOST 4 MONTHS TO REACH THIS DECISION. MY CAR HAS BEEN THE SHOP OVER THREE WEEKS IN COMBINED DAYS. MY CONCERN ASIDE FROM HAVING MY NEW VEHICLE REPAINTED IS THAT IF THEIR AUTOMATED ASSEMBLY PROCESS CAUSED THIS DEFECT WHAT OTHER DEFECTS MIGHT HAVE BEEN CAUSED AT THE SAME TIME AND HAVE NOT BEEN IDENTIFIED. HOW DID THIS VEHICLE PASS ACURA'S QUALITY CONTROL? WHAT COULD BE THE CONSEQUENCE OF THESE POTENTIAL DEFECTS. ACURA HAS DONE NOTHING TO EXPLAIN OR DETERMINE IF THERE COULD BE OTHER ISSUES THAT MIGHT EFFECT THE SAFETY OR LONGEVITY OF THE VEHICLE. THEY DID NOT EVEN ENGINEER THE SOLUTION THEMSELVES, THEY HAD A LOCAL BODY SHOP DETERMINE HOW TO RELOCATE THE INCORRECTLY INSTALLED PARTS.. I HAVE FILED A FORMAL COMPLAINT WITH ACURA CUSTOMER RELATIONS AND THEY HAVE REFUSED TO PROVIDE A WRITTEN RESPONSE OR A DETAILED WRITTEN EXPLANATION OF THE PROPOSED WORK TO BE DONE. THE CUSTOMER RELATIONS DEPARTMENT SHOULD BE CALLED ACURA DEFENSE DEPARTMENT. I HAD HOPED THAT THE NUMEROUS COMPLAINTS FILED ON THIS SITE AND ELSEWHERE REGARDING THE 2014 MDX ASSEMBLY PROBLEMS WOULD BE RESOLVED IN THE 2015 MODEL. NO SUCH LUCK. BUYER BEWARE UNLESS YOU ARE READY TO HAVE YOUR BRAND NEW MDX REPAINTED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654614November 12, 2014
ELECTRICAL SYSTEM
LAST MAY, I HAVE PURCHASED A 2014 MDX( TECH+ADVANCED) AT ACURA DEALERSHIP IN VALENCIA,CA. ITS CURRENT MILEAGE CLOCKS AT 7200 MILES. SO FAR, I HAVE VISITED THE DEALERSHIP FOR MAINTENANCE REQUEST FOR OVER 10 OCCASIONS.I HAVE RECENTLY NOTICED THE A/C INDICATOR RANDOMLY BLINK .AND NOW AFTER DRIVING 6,500 MILES MY ENGINE STARTED MAKING THIS CRICKETING SOUND INSIDE. BUT, THE SERVICE MANAGER I SPOKE TO STILL SAYS IT'S NORMAL.HE SAID ALL 2014, 2015 MDX ARE LIKE THAT. BUT I CAN'T HELP TO EXPRESS MY CONCERN OVER THIS. IT THIS WAS NORMAL, THE SOUND SHOULD'VE BEEN AROUND SINCE I FIRST PURCHASED THE CAR INSTEAD OF AFTER 6,500 MILES OF DRIVING. AT THIS MOMENT THE SOUND HAS BEEN GROWING AS WELL. ANYWAY I HAVE LEFT MY CAR AFTER RECEIVING A CALL FROM THE VALENCIA DEALERSHIP TO FIX THE ISSUES OF MY VEHICLE ON OCT.21 I HAVE BEEN INFORMED THE FOLLOWING TO BE RESOLVED: FIRST, THE AIR CONDITIONING WILL BE FULLY REPLACED THE A/C UNIT FOR THE A/C MONITOR LIGHT THAT HAS BEEN ONE. SECOND, IN-DEPTH CHECKUP FOR THE CRICKETING SOUND FROM MY ENGINE. HOWEVER, ON NOV 4 AFTER RECEIVING BACK MY MDX, I NOTICED THE A/C MONITOR BACK ON AND AGAIN, AND THE CRICKETING SOUND CAME BACK. I WENT BACK TO THE DEALERSHIP IN SEARCH OF ANSWERS ON EXACTLY WHAT THEY HAVE FIXED', AND THEIR RESPONSE WAS THAT THEY DIDN'T KNOW HOW TO REPLACE THE A/C AND THE ENGINE SOUND IS NORMAL. I ALSO CONTACTED HONDA CORPORATE OFFICE ON THE NOV 12TH AND I WAS INFORMED THAT THE A/C WAS IN FACT NOT REPLACED AND REARRANGED THE PLACEMENT OF THE ENGINE TO MINIMIZE THE CRICKETING SOUND. OUR FAMILY FEEL VERY CHEATED WITH THESE RESPONSES WHEN I WAS PROMISED THAT THE A/C WILL BE FIXED, AND ENGINE SOUND WILL BE RESOLVED THROUGH VARIOUS WAYS LIKE WATER PUMP REPLACEMENT. WHAT UPSETS ME MOST IS THAT THE DEALERSHIP DID NOT MAKE ACTUAL EFFORT TO AT LEAST TRY TO RESOLVE THEIR CUSTOMER'S CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654625November 12, 2014
STEERING
SINCE THE VEHICLE WAS 2 MONTHS OLD WITH ~2,000 MILES, ABOUT ONCE EVERY OTHER WEEK, THERE IS A SIGNIFICANT STEERING PROBLEM. THIS TYPICALLY HAPPENS IN A PARKING LOT OR PULLING OUT OF MY DRIVEWAY. AS YOU GET TO THE HEIGHT OF THE TURN (READY TO LET THE WHEEL TURN BACK), THERE IS A LOUD RUBBING NOISE THAT SOUNDS LIKE A TIRE HITTING THE WHEEL WELL. AT THE SAME TIME THE STEERING WHEEL VIBRATES AND THE STEERING WHEEL DOES NOT SPIN BACK. I HAVE TO USE FORCE TO SPIN THE WHEEL BACK TOWARDS CENTER. THIS TYPICALLY HAPPENS FOR 2 SECONDS, AND THEN EVERYTHING IS NORMAL AGAIN. I CAN NOT DUPLICATE THE PROBLEM USING THE SAME EXACT ACTIONS. I HAVE HAD 2 QUITE DANGEROUS SITUATIONS DUE TO THIS. SEE BELOW FOR DETAILS: OON THE ROAD WAITING TO TAKE A LEFT TURN AS TRAFFIC WAS COMING THE OTHER DIRECTION. SOMEONE COMING THE OTHER DIRECTION FLASHED THEIR LIGHTS AND WAIVED ME TO TURN IN FRONT OF THEM. I TURNED LEFT, AND JUST AS I WAS AT THE PEAK, AND LETTING THE WHEEL TURN BACK TO CENTER, I GOT THE RUBBING, VIBRATION, AND LACK OF STEERING. I QUICKLY TURNED THE WHEEL BACK MYSELF, BARELY MISSING A CAR COMING IN THE OTHER DIRECTION. OI WAS IN THE PARKING LOT OF THE OFFICE THAT I WORK AT, AND WAS TAKING A RIGHT TURN FROM A STOP OUT OF THE PARKING GARAGE. AS I WAS AT THE PEAK, AND LETTING THE WHEEL TURN BACK TO CENTER, I GOT THE RUBBING, VIBRATION, AND LACK OF STEERING. WITH THAT, I NEARLY HIT THE CURB ON THE RIGHT WHERE THERE WAS SOMEONE WALKING ON THE SIDEWALK. THE VEHICLE HAS BEEN TO THE DEALER 4 TIMES FOR THIS PROBLEM. THE FIRST TIME IT WAS REPRODUCED, AND THEY REPLACED THE CABLE REEL. THIS DID NOT FIX THE PROBLEM. THE FINAL TIME THAT IT WAS BROUGHT TO THE DEALER, IT WAS IN RESPONSE TO MY LEMON LAW CLAIM. THE DEALER KEPT THE VEHICLE FOR A FEW DAYS, AND I WAS TOLD THAT THE ISSUE COULD NOT BE REPRODUCED, AND MY LEMON LAW CLAIM WAS DENIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654265November 11, 2014
STEERING
APPROXIMATELY THE MIDDLE OF NOVEMBER, THE HYDRAULIC STEERING SYSTEM STARTED MAKING LOUD SCREECHING NOISES WHEN IT WAS STARTED AND THE COLUMN SELF ADJUSTED. ALSO WHEN THE VEHICLE COLUMN WENT BACK IN AFTER SHUTTING OFF THE VEHICLE. I HAVE 3 SEPARATE VIDEOS IF NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653632November 8, 2014
STEERING
CAR PUT INTO REVERSE, WHEEL CRANKED ALL THE WAY, AND THEN NOISE HITS WHEN TURNING THE WHEEL BACK OTHER WAY. BRIEF GRINDING NOISE WITH STEERING WHEEL. SAY I BACK OUT, AND TURN THE WHEEL TO FULL LOCK. TURNING WHEEL TO OPPOSITE DIRECTION CAUSES A BRIEF BUZZING NOISE THAT'S UNDER A SECOND. DOESN'T ALWAYS HAPPEN. NOTICE IT MOST WHEN I PULL OUT IN REVERSE TO FULL LOCK, GO TO DRIVE, AND TURN WHEEL IN OTHER DIRECTION. DOESN'T MATTER IF I'M IN COMFORT/NORMAL/SPORT MODE. IT'S ALMOST LIKE SOMETHING'S RUBBING/GRINDING OR SOMETHING. LOUD CLUNK AT LOW SPEED WHEN TURNING. MOSTLY HAPPENS WHEN TURNING INTO DRIVEWAY, AT ABOUT 3 MPH. TOOK IT TO DEALERSHIP TO HAVE IT CHECKED AND WAS TOLD NOTHING WAS WRONG OR RUBBING. COULDN'T REPLICATE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652389November 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2005 ACURA MDX. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND BURNED THE CONTACT'S HAND. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10650391October 27, 2014
ELECTRICAL SYSTEM
BATTERY IN OUR 2007 ACURA MDX HAS HAD TO BE REPLACED 3 TIMES IN THE PAST COUPLE OF MONTHS! TURNS OUT THAT THE HANDSFREE LINK MODULE WAS DRAINING THE BATTERY AND CAUSING IT HAVING TO BE REPLACED NUMEROUS TIMES. THIS COULD CAUSE A FIRE WHICH CAN POSE AS A DEADLY RESULT ESPECIALLY IF THE CAR IS PARKED INSIDE OF A GARAGE. THIS NEEDS TO BE REPLACED BY ACURA FREE OF CHARGE ASAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650097October 26, 2014
VISIBILITY/WIPER
FIRST USE MOVING VISOR TO DRIVER- SIDE WINDOW, VISOR BROKE LOOSE DROPPING TO BLOCK ROAD VIEW WHILE DANGLING FROM POWER CORD. STARTLED DRIVER WHILE BLOCKED VIEW CAUSED LOSS OF CONTROL TO MEDIAN WHILE TRAFFIC AVOIDED ACCIDENT BY SWERVING TO SHOULDER. PASSENGER SIDE VISOR SIMILARLY FAILED ON FIRST USE TWO DAYS LATER. THIS DEFECT IS GOING TO KILL SOMEONE IF NOT RECALLED AND CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649473October 23, 2014
AIR BAGS
I CALLED MY ACURA DEALER SERVICE DEPARTMENT (NEW YORK) ON 10/23/14, AND WAS TOLD THAT THERE IS NO RECALL FOR MY 2005 ACURA MDX ALTHOUGH THE NHTSA LISTS THAT CAR IN THE TAKATA AIRBAG RECALL PAGES CONCERNING EXPLODING AIRBAGS. WHY DOES THE ACURA SERVICE DEPARTMENT REFUSE TO FIX THE PROBLEM? IS IT DANGEROUS TO DRIVE, AND, IF SO, WHAT CAN BE DONE TO MAKE ACURA RESPONSIVE? THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649485October 23, 2014
AIR BAGS, SEAT BELTS
SRS/SEAT BELT WARNING LIGHT CAME ON AT INSTRUMENT PANEL THEN INTEMITTINGLY OVER THE NEXT WEEK. TOOK CAR IN TO DEALER ON OCTOBER 13, 2014. DEALER ADVISED THAT I NEEDED TO REPAIR AND NOT COVERED UNDER ANY TYPE OF WARRANTY. CALLED ACURA CORP FOR FINANCIAL ASSISTANCE, ADVISED I WOULD HAVE TO PAY ENTIRELY FOR THE REPAIR, NOT COVERED UNDER WARRANTY. SIMILIAR SITUATION OCCURRED WITH MY TRANSMISSION, NEEDED TO PAY 60% FOR REPAIRS EVEN THOUGH IT WAS UNDER WARRANTY. VERY SURPRISED THERE WAS NO RECALL FOR TRANSMISSION WITH HUNDREDS IF NOT THOUSANDS OF MDX OWNERS AFFECTED. HFL/BLUETOOTH FUNCTION INOPERABLE AND DISCONNECTED DUE TO PARASITIC DRAINAGE. NEED TO REPLACE NO WARRANTY COVERAGE. SENT 3 CERTIFIED LETTERS TO ACURA CORPORATE OFFICERS SEEKING ANSWERS, YET TO RECEIVE A RESPONSE FROM ANYONE. THIS IS WHAT YOU GET FROM BUYING A LUXURY VEHIXLE FROM ACURA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649080October 21, 2014
VISIBILITY
DRIVING SOUTH ON I-5 AT 9:30AM SAT MORNING. LIGHT TRAFFIC. OVERCAST & 58 DEGREES F. TRAVELING IN LANE 3 (FOUR LANES) WITH NO VEHICLES IN LANE 4 NEXT TO ME OR AHEAD OF ME. NO VEHICLE AHEAD OF ME IN MY LANE EITHER. WE HAD JUST REACHED THE APEX OF THE SEATTLE SHIP CANAL BRIDGE. ONE ADULT GUEST RIDING IN FRONT . A SUDDEN LOUD CRUNCHING/SHATTERING SOUND & MY DRIVER'S SIDE WINDOW COMPLETELY SHATTERED TO A TRANSLUCENT BUT NON-TRANSPARENT GREEN COLOR & WITHIN TWO SECONDS THE HEAVY GLASS CHUNKS BEGAN FALLING INWARD ONTO MY BODY & SOME INTO BACK AREA. I THOUGHT I HAD BEEN SHOT & DIDN'T FEEL THE PAIN YET, MY HEART RACED, MY GUEST EXCLAIMED "MY GOD WHAT JUST HAPPENED?" & THEN SHE TURNED TO CHECK FOR TRAFFIC ON RIGHT SIDE TO ASSIST ME IN PULLING OVER. DUE TO THE LIGHT TRAFFIC I WAS ABLE TO QUICKLY CROSS THE OTHER 2 LANES & EXIT ON THE ROANOKE EXIT TO STOP. MY GUEST WENT AROUND TO THE OUTSIDE DRIVERS SIDE & SAID SHE COULD SEE NO SIGNS OF ANYTHING AMISS OTHER THAN THE SHATTERED WINDOW. I WAS CONTINUING TO EXPERIENCE GLASS FALL SO I TRIED TO PICK & DIRECT FALLING PIECES TO FLOORBOARD. THEN I GOT ALL THE VISIBLE PIECES OUT OF THE FRAME & ONTO MY FLOORBOARD. THE CAR WAS DRIVE-ABLE & I DID NOT CAUSE A PROBLEM ON THE FREEWAY SO I BEGAN DRIVING BACK TOWARD MY HOME ON SIDE STREETS. AS I DROVE MY FRIEND CALLED MY HUSBAND WHO CALLED ACURA OF LYNNWOOD & TOLD THEM WHAT HAPPENED. HE ORDERED A NEW WINDOW FOR WHICH THEY CHARGED HIM $300.63 TO ORDER A NEW GLASS WINDOW (NOTE: THE SERVICE GUY SAID HE HAD NEVER HEARD OF SOMETHING LIKE THIS HAPPENING). TODAY, THEY PUT THE NEW WINDOW & I PAID $208.36 FOR LABOR. SO TOTAL WAS $508.99 WHICH IS RIGHT AT OUR INSURANCE DEDUCTIBLE SO IT BECOMES OUT OF POCKET EXPENSE FOR US. WE ARE THE ORIGINAL & ONLY OWNERS OF THIS WELL CARED FOR & GARAGED ACURA MDX THEREFORE I'M DISAPPOINTED THAT THIS FAILURE WASN'T JUST TAKEN CARE OF BY THE DEALER OR MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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