Acura MDX Complaints

3,381 consumer complaints on file.

#10609928July 11, 2014
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TRANSMISSION HAS PROBLEM SHIFTING AND DOWN SHIFTS WITHOUT NOTICE EVEN WHEN APPLYING PRESSURE ON GAS - CAUSING CAR TO SLOW. DANGEROUS FOR CARS FOLLOWING BEHIND - ALMOST REAR ENDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609491July 10, 2014
POWER TRAIN, FUEL SYSTEM, GASOLINE
UPON EXITING OFF THE FREEWAY AND ACCELERATING ONTO A BUSY 3 LANE STREET, MY VEHICLE ENGINE BEGAN REVVING AND HAD NO POWER. IT ACTED LIKE IT HAD BEEN SHIFTED TO NEUTRAL. I SHIFTED TO A LOWER GEAR AND IT CAUGHT AND ALLOWED ME TO GET ENOUGH POWER TO COAST TO A PARKING SPOT OFF THE BUSY STREET THAT HAD NO SHOULDER TO PULL A NON WORKING VEHICLE TO. I WAS NEARLY REAR ENDED BECAUSE OF THE LOSS OF POWER SO SUDDENLY. I WAS FORTUNATE THAT I HAD JUST GOT OFF THE FREEWAY OR IT COULD HAVE BEEN MUCH WORSE. I READ ON LINE THAT THE 2001 AND 2002 ACURA MDX HAS HAD A COMMON PROBLEM WITH TRANSMISSION FAILURE. AT A QUOTE FOR REPAIR OF $5,400 THIS IS A MAJOR ISSUE AS I AM A FULL TIME STUDENT. OF GREATER CONCERN IS THE SAFETY ISSUE THAT I COULD HAVE BEEN REAR ENDED AND CAUSED A MAJOR ACCIDENT. THE DEALER OFFERED $500 OFF AS CONCESSION THAT THERE IS A "KNOWN" PROBLEM WITH THE 2001 AND 2002 TRANSMISSIONS. PRIOR TO THE TRANSMISSION FAILING, I WAS ONLY OFFERED $2,000 AS TRADE IN VALUE TOWARDS A NEW VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609522July 10, 2014
STEERING
ON HIGHWAY GOING DOWNHILL AND CURVES, THE STEERING WHEEL HORRIBLY SHAKES AND VEHICLE FEELS VERY UNSAFE TO DRIVE (WOBBLY). FELT ALMOST LIKE IF BRAKES WERE BAD BUT IT IS NOT THE BRAKE (BRAKES HAVE ALMOST DECENT AMOUNT OF PADS). TIRES ARE GOOD TOO. *TR AFTER THE INCIDENT, EQUIPPED TELESCOPING STEERING WHEEL MAKES LOUD SQUEAKY NOISE WHEN IT IS RETRACTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609594July 10, 2014
ELECTRICAL SYSTEM, STEERING, VEHICLE SPEED CONTROL
DASH WARNING LIGHTS COMING ON : BRAKE PROBLEMS. ABS LIGHT PROBLEMS, HILL ASST. PROBLEM, LANE DEPARTURE WARNING, FRONT COLLISION WARNING, THESE SYSTEM STOP WORKING WHEN DRIVING AT VARIOUS SPEEDS! DEALER CAN'T FIND THE PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609615July 10, 2014
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2011 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609731July 10, 2014
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609108July 8, 2014
UNKNOWN OR OTHER
WHEN I'M DRIVING BETWEEN 30 AND 45 MPH I HEAR AND FEEL A VIBRATION UNDERNEATH THE CAR. I'VE LOOKED UP THE ISSUE ONLINE AND I'VE READ DOZENS OF COMPLAINTS ABOUT THE SAME ISSUE, THE TORQUE CONVERTER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608668July 7, 2014
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2009 ACURA MDX. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR CONDITIONER WAS ACTIVATED AND A LOUD ABNORMAL NOISE EMITTED FROM INSIDE OF THE VEHICLE. THE FAILURE ONLY OCCURRED DURING THE INITIAL START UP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THAT THE MALFUNCTION WAS CONTRIBUTED TO THE FAULTY AIR CONDITIONER SUPPORT BOLTS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607560July 1, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE STEERING WAS EXTREMELY ROUGH AND THE SERVICE ENGINE SENSOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TORQUE CONVERTER AND CLUTCH SOLENOID WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,672.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607595July 1, 2014
ELECTRICAL SYSTEM
CAME OUT TO OUR 2007 MDX IN THE MORNING AND FOUND THAT THE BATTERY WAS COMPLETELY DEAD FOR THIRD TIME IN A WEEK. CHARGED BATTERY AGAIN AND DROVE THE CAR TO DEALERSHIP. PROBLEM DIAGNOSED AS AN OPEN CIRCUIT IN THE HANDS FREE UNIT EVEN WHEN IGNITION IS OFF. REPLACED THE HANDS FREE UNIT. APPROXIMATELY 60 DAYS LATER, SAME PROBLEM AGAIN, AND NEW HANDS FREE UNIT AGAIN THE PROBLEM. THE UNIT IS LOCATED IN THE CONSOLE BETWEEN FRONT SEATS WAS VERY HOT AND COULD HAVE CAUSED A FIRE. DEALERSHIP INFORMED ME THAT THEY HAD SEEN THIS PROBLEM A LOT, BUT THAT THERE IS NO RECALL AND ACURA HAS NO ANSWERS FOR THEM. HAD TO REPLACE BATTERY AFTER 2ND UNIT FAILED, NOW WORKING ON 3RD HANDS FREE UNIT IN LESS THAN ONE YEAR. AFTER 2ND INCIDENT I CONTACTED ACURA AND REPORTED THE PROBLEM AND THEY STATED THAT THEY WERE UNAWARE OF ANY PROBLEMS WITH THESE HANDS FREE UNITS. APPARENTLY, ACURA DOES NOT YET HAVE THE ABILITY TO ACCESS THE INTERNET AS A CONSIDERABLE NUMBER OF OTHER 2007 MDX OWNERS HAVE VOICED THE SAME CONCERN IN THE ACURA OWNERS FORUM AFTER EXPERIENCING FAILURES OF THEIR HANDS FREE UNITS. OBVIOUSLY, THE HANDS FREE UNIT MANUFACTURED BY JOHNSON CONTROLS HAS A DESIGN DEFECT WHICH IS CAUSING THIS PROBLEM AND CREATING A FIRE RISK IN THE PASSENGER CABIN EVEN WHEN IGNITION IS OFF. DEFECT COULD ALSO CAUSE HOUSE FIRE IF CAR IS PARKED IN AN ATTACHED GARAGE DUE TO THE FACT THAT THE CIRCUIT IS OPEN EVEN WHEN THE IGNITION IS OFF AND GETS VERY HOT TO THE TOUCH. THIS PROBLEM NEEDS TO BE INVESTIGATED BY N.H.T.S.A., AS IT IS A SIGNIFICANT FIRE SAFETY RISK. I ENCOURAGE ALL PARTIES WHO HAVE EXPERIENCED A SIMILAR PROBLEM TO FILE A COMPLAINT HERE SO THAT THE SCOPE OF THE PROBLEM CAN BE BETTER DETERMINED AND ACURA WILL BE FORCED TO TAKE THIS PROBLEM SERIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607234June 30, 2014
SERVICE BRAKES
ALMOST ONE MONTH AGO I BOUGHT 2014 ACURA MDX, MY FIRST LUXURY VEHICLE, COMING OUT OF NISSAN VEHICLE, THOUGHT I WOULD HAVE A ENJOY THE RIDE, IT ONLY LAST FOR ONE MONTH ONLY WITH AROUND 1065 MILES ON THE ODO-METER. ALL OF SUDDEN WHILE DRIVING, BRAKES STOP RESPONDING, AND ALL SORT OF MESSAGES (LOW BRAKE FLUID, ENGINE STABILITY, LDW) ON MY DASHBOARD. IT COULD HAVE BEEN A LIFE THREATENING SITUATION, WHERE ALL OF SUDDEN VEHICLE STOP RESPONDING TO BRAKE. I HAD TO USE AUX BRAKE TO STOP IT. I WOULD LIKE TO REPORT THIS AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606647June 28, 2014
ELECTRICAL SYSTEM:IGNITION
AFTER PLACING VEHICLE IN PARK, I WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE IGNITION KEY FAILED TO ALIGN WITH SLOT SO KEY COULD BE REMOVED. WHEN I ATTEMPTED TO RESTART THE CAR, IT FAILED TO START. I BELIEVE THE PROBLEM IS SOMEHOW LINKED BETWEEN THE IGNITION AND THE TRANSMISSION/GEAR SHIFT. RECENTLY, WHEN SHIFTING INTO PARK AND DRIVE THE GEAR SHIFT MET WITH RESISTANCE. I'M OUT OF TOWN (APPROX 100 MILES) AND AFRAID TO STOP ANYWHERE UNTIL I REACH MY DEALER. HAD NEW TRANSMISSION INSTALLED WITHIN THE LAST TWO YEARS. POSTING THIS NOTICE FROM HOTEL'S COMPUTER, HEADING TO DEALER (MCGRAPH ACURA, WESTMOUNT,IL.) TO DIAGNOSE AND HOPEFULLY CORRECT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605016June 22, 2014
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE TRYING TO ACCELERATE DURING A LEFT TURN, THE ENGINE COMPLETELY LOST POWER AND THE ACCELERATOR WOULD NOT WORK. ALL ENGINE WARNING LIGHTS CAME ON. WE NEARLY AVOIDED AN ACCIDENT BY COASTING INTO THE CENTER LANE. I HAD TO TURN OFF THE CAR AND RESTART IN ORDER TO GAIN THE ABILITY TO ACCELERATE AGAIN, BUT ALL THE WARNING LIGHTS REMAINED ON. DROVE IT TO THE DEALER, BUT THEY HAVE YET TO BE ABLE TO DETERMINE WHAT THE PROBLEM IS. THIS IS THE 3RD TIME THIS HAS HAPPENED - ALL DURING THE FIRST 5 MINUTES OF DRIVING DURING THE MORNING. THE LAST INCIDENT COULD HAVE RESULTED IN A SERIOUS CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604817June 20, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE ACCELERATED AND DECELERATED WITHOUT BEING PROMPTED. NONE OF THE WARNING LIGHTS ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,034. THE CURRENT MILEAGE WAS 155,530.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604829June 20, 2014
SEAT BELTS
MY 4 YEAR OLD WAS IN A BOOSTER SEAT IN THE BACK SO SEAT BELT WAS ON HIM. WHEN WE WENT TO UNBUCKLE THE SEATBELT IT LOCKED. WE ATTEMPTED SEVERAL TIMES TO UNLOCK IT, WE TESTED ALL THE OTHER SEATBELTS WHICH DID LOCK AND UNLOCK. WE COULD NOT GET IT UNLOCKED AND HAD TO GO INTO A LOCAL RESTAURANT AND BORROW SCISSORS TO GET HIM OUT. WE TRIED FOR 15 MINS AT LEAST TO GET THE SEAT BELT UNLOCKED AND EVERY TIME IT SEEMED TO GET TIGHTER. MY 4 YEAR OLD HAD NIGHTMARES THAT EVENING ABOUT THE SEAT BELTS AND RED MARKS ON HIS SHOULDER. IT IS SCARY TO THINK WE MAY NOT HAVE BEEN ABLE TO GET HIM OUT IN AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604488June 19, 2014
SUSPENSION
I AM HAVING ISSUES WITH A LEAKING SHOCK ON THE REAR OF MY ACURA MDX SPORT. THE SHOCK IS LEAKING, AFTER RESEARCH ONLINE THIS IS A COMMON ISSUE FOR THIS MODEL AND I FEEL IS A DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598922June 17, 2014
ENGINE, POWER TRAIN
I WAS DRIVING DOWN THE ROAD WHEN MY CAR JERKED AND THEN WOULD NOT SHIFT OUT OF 1ST GEAR. I HAD TO HAVE IT TOWED IN AND WAS TOLD THAT MY TRANSMISSION NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598986June 17, 2014
POWER TRAIN
MY WIFE WAS DRIVING WEST BOUND ON HWY 50 JUST WEST OF POLLOCK PINES CA. I WAS IN THE PASSENGER SEAT. THE VEHICLE ABRUPTLY DOWNSHIFTED TO LOW GEAR AND SPUN OUT OF CONTROL . WE GLANCED OFF THE CENTER MEDIUM WITH MINIMAL DAMAGE TO THE VEHICLE. MY WIFE AND I WERE VERY SHOOK UP. I SWITCHED SPOTS WITH HER AND MOVED THE CAR OFF THE FREEWAY. WE DROVE THE VEHICLE THE REST OF THE WAY HOME (10 MILES) USING BACK ROADS NOT GOING OVER 20 MPH. WE CONTACTED NIELLO ACURA OF SACRAMENTO AND THEY TOLD US TO BRING THE CAR TO THEM AND THEY WOULD SEE WHAT THEY CAN DO FOR US. THEY TOLD ME I WOULD HAVE TO PAY $5,500 FOR A NEW TRANSMISSION AND THEY WOULD NOT TAKE CARE OF THIS AS A SAFETY ISSUE. IF THIS HAPPENS TO SOMEONE ELSE, THEY MIGHT NOT BE AS LUCKY AS WE WERE. I WAS TOLD THERE WAS A RECALL FOR THIS ISSUE (THE TRANSMISSION DOWNSHIFTING UNEXPECTEDLY). I ASKED THE ACURA DEALER ABOUT THIS AND THEY TOLD ME THE VEHICLE HAD ALREADY HAD THE FIX INSTALLED IN 2004. IF THIS IS A COMMON PROBLEM WITH THIS VEHICLE, OTHER PEOPLE COULD BE EFFECTED OR EVEN INJURED. OVER THE PAST YEAR THE CHECK ENGINE LIGHT CAME ON A COUPLE TIMES BUT WITHIN A DAY OR TWO IT WOULD GO OUT. NOW THE LIGHT IS ON. THE CODES THAT ACURA TOLD ME ARE P700 AND P730. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10597881June 12, 2014
ENGINE, FUEL SYSTEM, GASOLINE, POWER TRAIN
THIS IS THE FOURTH INCIDENT OF UNINTENDED ENGINE REVVING WITH THIS VEHICLE. THIS FOURTH INCIDENT OCCURRED AT 7121 MILES. WAS IN "REVERSE," POSITIONING THE VEHICLE TO PULL INTO A PARKING SPACE. THE ENGINE SUDDENLY ACCELERATED WHILE I WAS IN "REVERSE" AND MY FOOT ON THE BRAKE PEDAL. HAD TO FIRMLY PRESS ON THE BRAKE PEDAL TO HOLD THE CAR FROM RUNNING INTO PEOPLE AND OTHER VEHICLES BEHIND OUR VEHICLE. SHIFTED INTO "NEUTRAL". THE ENGINE SOUNDED LIKE ONE THIRD OF FULL THROTTLE. I PRESSED ON THE GAS PEDAL AND THE ENGINE RETURNED TO IDLE. MY WIFE WAS WITH ME DURING THIS INCIDENT. SHE WAS WITH ME IN THE VEHICLE DURING THREE OF THESE FOUR SIMILAR INCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597053June 9, 2014
STEERING:ELECTRIC POWER ASSIST SYSTEM, STEERING
TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT HEARD AN INTERMITTENT NOISE BEHIND THE DASHBOARD. WHILE MAKING A TURN AT VARIOUS SPEEDS, THE POWER STEERING SEIZED AND CAUSED TEMPORARY LOSS OF CONTROL. INITIALLY, THE DEALER COULD NOT DUPLICATE THE FAILURE. THE DEALER LATER DISCOVERED THAT THE STEERING MOTOR COULD BE THE CAUSE OF THE FAILURE; HOWEVER, THERE WAS NO REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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