Acura MDX Complaints

3,381 consumer complaints on file.

#10884440July 12, 2016
AIR BAGS
TAKATA INFLATORS DEAR NHTSA, I HAVE THE FOLLOWING QUESTION THAT I WAS HOPING YOU COULD ANSWER FOR ME: EVERY 2010 ACURA VEHICLE IS RECALLED WITH THE EXCEPTION OF THE MDX, HOW IS IT THAT THE MDX IS NOT ON THE LIST? DID THEY USE A DIFFERENT AIRBAG CONFIGURATION IN THE MDX THAT THEY DID NOT USE IN ALL OTHER MODELS, THAT DOES NOT SOUND LIKE IT WOULD BE COST EFFECTIVE FOR HONDA? MY WIFE'S 2010 TL WAS ONLY RECENTLY ADDED TO THE LIST (~3 MONTHS AGO), SO I WOULD NOT BE SURPRISED TO SEE THE MDX APPEAR ON THE LIST NEXT MONTH. I AM INQUIRING BECAUSE, QUITE FRANKLY, I DO NOT WANT TO DRIVE THE MDX IF THE AIRBAG IS SUSPECT. BEST REGARDS, CONCERNED ACURA OWNER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883911July 11, 2016
UNKNOWN OR OTHER
I PURCHASED A 2013 ACURA MDX FROM HONDA OF BOWIE ON JULY 1, 2O16. THAT SAME DAY I HAD TO BRING IT BACK BECAUSE THE AIR CONDITIONER DID NOT WORK. ON FRIDAY, JULY 9 I HAD TO BRING IT BACK BECAUSE THE NAVIGATION DOES NOT WORK, THERE IS A GRINDING NOISE UNDER THE CAR AND THE STEERING WHEEL SHAKES WHEN DRIVING AT A HIGH SPEED. I BELIEVE THIS CAR HAS SEVERAL ISSUES AND SHOULD NOT HAVE BEEN SOLD TO ME. THE CAR HAD JUST COME IN (AS I WAS TOLD)AN D IT HAD NOT GONE THROUGH THE PROCESS REQUIRERD FOR USED CARS BEFORE BEING SOLD. I INITIALLY WENT THERE TO TRADE MY KIA AND BUY A USED CAR. I WAS TOLD I HAD TO BUY A NEW CAR BECAUSE OF THE NEGATIVE EQUITY. SO I DID NOT TRADE MY KIA AND BOUGHT A USED ACURA FOR 40,000. THIS CAR HAS MANY ISSUE WITH IT,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883384July 7, 2016
AIR BAGS
IT IS MY UNDERSTANDING THAT THE REPLACEMENT AIRBAGS IN MY VEHICLE CONTAIN AMMONIUM NITRATE THAT IS UNSTABLE AND COULD LEAD TO DEATH AND /OR INJURY TO THE DRIVER AND PASSENGERS. I WOULD LIKE TO GET REPLACEMENT AIRBAGS THAT DO NOT USE AMMONIUM NITRATE OR OTHER KNOWN UNSTABLE CHEMICALS THAT CAUSE EXPLOSIONS THAT LEADS TO DEATH AND /OR INJURY WHEN USED AS INTENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883387July 7, 2016
AIR BAGS
IT IS MY UNDERSTANDING THAT THE REPLACEMENT AIRBAGS IN MY VEHICLE CONTAIN AMMONIUM NITRATE THAT IS UNSTABLE AND COULD LEAD TO DEATH AND /OR INJURY TO THE DRIVER AND PASSENGERS. I WOULD LIKE TO GET REPLACEMENT AIRBAGS THAT DO NOT USE AMMONIUM NITRATE OR OTHER KNOWN UNSTABLE CHEMICALS THAT CAUSE EXPLOSIONS THAT LEADS TO DEATH AND /OR INJURY WHEN USED AS INTENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882722July 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882413July 4, 2016
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
TORQUE CONVERTER PROBLEM...... I BOUGHT A USED 2012 MDX WITH 4300 MILES 5 MONTHS LATER I HAD THIS ISSUE. I TOOK THE CAR TO A ACURA DEALER AND THEY FIXED IT BUT I DID FEEL SAFE SO I TRADED IT IN FOR A NEWER MODEL THINKING IT WOULD BE BETTER...LONG BEHOLD THE 2013 MDX I GOT DID THE SAME THING 5 MONTH LATER. THE DEALER NEVER TOLD ME AFTER BRING THE FIRST CAR BACK THAT THIS WAS AN ISSUE WITH THESE CARS. AND SOLD ME A SECOND ONE , WHICH BY THE WAY I LOSS $8000 ON THE FIRST CAR FOR TRADING IT IN SO SOON.I ONLY TRADED IT IN BECAUSE I DID FEEL SAFE AND I TOLD THEM THAT..LUCKY I BOUGHT WARRANTY BECAUSE THE 2013 MDX HAD 6700 MILE AND WARRANTY WAS UP......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882333July 3, 2016
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WE BOUGHT A BRAND NEW 2016 ACURA MDX MODEL AND WITHIN FEW MONTHS, STARTED HAVING TRANSMISSION PROBLEMS. THE CAR WOULD START STALLING IN THE MIDDLE OF THE ROAD AND COULD NOT ACCELERATE TO PICK UP SPEED. THIS HAPPENED IN A MAJOR HIGHWAY WHEN IT SUDDENLY STALLED AND COULD NOT PICK UP SPEED. FELT LIKE HAVING NO CONTROL OF CAR SPEED. THE D LETTER ON DASHBOARD STARTED FLASHING AND ALSO SHOWED BLIND SPOT MONITOR REPORT FAILURES. TOOK THE CAR TO DEALER FIRST TIME AND THEY COULD NOT FIND ANYTHING AND SAID IT SHOULD NOT HAPPEN AGAIN. THE SECOND TIME HAPPENED IN A SHORT PERIOD OF TIME. TOOK IT TO DEALER AND HE SAID ITS FIXED AND KEPT CAR FOR FEW DAYS. WITHIN VERY FEW DAYS THE PROBLEM HAPPENED AGAIN. APART FROM THIS, THE CAR WHEN PUT IN DRIVE FROM PARK WOULD START GOING BACKWARDS WITH LITTLE UPHILL WHICH ALMOST GOT ME IN AN ACCIDENT ON THE HIGHWAY. I FELT VERY UNSAFE TO DRIVE THE CAR ON A HIGHWAY DUE TO THESE SAFETY CONCERNS AS THERE WAS A POTENTIAL FOR ACCIDENTS AND INJURY TO SOME ONE. WE DEMONSTRATED THIS TO DEALER THE THIRD TIME. WE CALLED CLIENT SERVICES OF ACURA MANUFACTURER AND OPENED A CASE. THE REGIONAL MANAGER MENTIONED THEY WILL LOOK INTO THE ISSUES. WE HAD A LONG ROAD TRIP PLANNED AND WE WERE DEPENDENT ON THIS CAR AS IT WAS A FAMILY CAR BUT FELT VERY UNSAFE. THE CLIENT SERVICES OF ACURA HAD COMPLETE LACK OF EMPATHY AND WAS UNWILLING TO DO ANYTHING. HE KEPT STRESSING THAT WE NEED TO PICK UP THE CAR AND RETURN THE LOANER CAR ALTHOUGH WE HIGHLIGHTED THE SAFETY CONCERNS. WE ARE COMPLETELY DISAPPOINTED WITH ACURA AND STILL FEEL UNSAFE WITH THE CAR NOT KNOWING WHAT WILL HAPPEN NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882103July 1, 2016
VISIBILITY/WIPER
THE REAR BACK-UP CAMERA ON THIS MODEL OF VEHICLE PROVIDES A VERY POOR IMAGE AT NIGHT CREATING A CLEAR SAFETY HAZARD. THE IMAGE THAT APPEARS ON THE SCREEN IS ALMOST NOT DISCERNIBLE AND VIRTUALLY IMPOSSIBLE TO MAKE OUT ANY IMAGES. WE ALSO OWN A 2010 ACURA TSX THAT HAS A BACK UP CAMERA WHICH WORKS VERY WELL AT NIGHT. ONE WOULD THINK THAT A NEWER AND HIGHER END VEHICLE WOULD OFFER AT THE VERY LEAST A COMPARABLE QUALITY CAMERA. I HAVE TAKEN THE VEHICLE TO THE DEALER WHICH HAS NOTED SIMILAR CONCERNS FROM OTHER CUSTOMERS BUT THEY NOTE THERE IS NOTHING THEY CAN DO TO FIX THE PROBLEM. THE INFERIOR QUALITY OF THE CAMERA AND ASSOCIATED LIGHTING PLACE ANY DRIVER RELYING ON IT IN A DANGEROUS POSITION. THIS SITUATION SHOULD BE INVESTIGATED TO ENSURE NO ACCIDENTS OCCUR AS A RESULT OF THE INFERIOR BACK UP CAMERA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881880June 30, 2016
ENGINE
I TOOK MY CAR AND ON FEBRUARY 25TH TO CHECK TO SEE WHAT WAS WRONG WITH THE VEHICLE I WAS TOLD AND NOTHING WAS WRONG WITH THE VEHICLE THE VEHICLE SHAKES AND VIBRATES REALLY BAD AROUND 30 TO 40 MILES AN HOUR. I HAVE READ ON DIFFERENT FORUM THAT IT'S A TRANSMISSION, AND ALOT OF PEOPLE HAVE TO REPLACE THE TORQUE CONVERTER. BUT THIS IS A COMMON ISSUE AND ACURA DOESN'T WANT TO REPAIR THE PROBLEM THAT'S OCCURRING WITH ALOT OF THESE MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881932June 30, 2016
VEHICLE SPEED CONTROL
AS THE VEHICLE BEING DRIVEN, IT OCCASIONALLY LURCHES. AS THE VEHICLE PRODUCES THESE SUDDEN STOPS AND ACCELERATIONS DURING THE NORMAL DRIVING (LOCAL STREETS AND HIGHWAYS), I, AS A DRIVER, TEMPORARILY LOSE THE CONTROL OF THE CAR. CONSEQUENTLY, THIS CAR LURCHING SITUATION MAY LEAD TO THE DRIVER LOSING A TEMPORARY OR COMPLETE CONTROL OF THE VEHICLE WHICH COULD ULTIMATELY CAUSE A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881553June 29, 2016
SEAT BELTS
2002 ACURA MDX SRS LIGHT CONSTANTLY ON WHICH MEANS THE AIR BAG MAY NOT FUNCTION NORMALLY. 1. ACURA REFUSES TO ADDRESS THIS SEAT BELT LIMITED WARRANTY ISSUE (WHICH CONTINUES FOR THE LIFE OF THE CAR AND INCLUDES REPAIR OR REPLACEMENT) WITHOUT A MINIMUM DIAGNOSTIC CHARGE OF $130 PRIOR TO EFFECTING REPAIR AS WARRANTY ITEM (WARRANTY PAGE ATTACHED). 2. HAVE ALREADY HAD CODE DIAGNOSED AS DEFECTIVE DRIVER SIDE SEAT BELT SENSOR BY INDEPENDENT MECHANIC WHICH ACURA REFUSES TO BELIEVE OR ACT UPON. 3. WHEN IT COMES TO A SERIOUS SAFETY ISSUE IN A CAR COVERED AS A WARRANTY ITEM, THE COMPANY SHOULD BE REQUIRED TO DIAGNOSE THE PROBLEM AND PERFORM REPAIR PER THEIR WARRANTY AGREEMENT WITHOUT CHARGE. THEY ARE PUTTING LIVES IN DANGER BY INSISTING ON NOT PERFORMING THE WORK UNTIL COMPLETING THEIR OWN DIAGNOSTIC CHECK AT THE CAR OWNERS COST. 4, THIS LIGHT IS ON FROM CAR START UP TO ENGINE TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881212June 28, 2016
AIR BAGS, UNKNOWN OR OTHER
I HAD ALL RECALLS REPAIRED A LOU SOBH HONDA IN CUMMING GA. ACURA WAS CLEAR THAT SOME OF THE RECALLS I HAD DONE WOULD HAVE TO BE PAID BY ME BUT WOULD BE PROMPTLY REFUNDED. I SUPPLIED ALL RECEIPTS AND NOW (OVER 10 WEEKS LATER) HAVE STILL NEVER BEEN REIMBURSED. PATHETIC CUSTOMER SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876706June 26, 2016
POWER TRAIN
FAILING TORQUE CONVERTER. VERY COMMON PROBLEM FOR THIS VEHICLE BUT HONDA REFUSES TO RECALL AND STAND BEHIND THIS SAFETY DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876249June 23, 2016
POWER TRAIN
I HAVE PURCHASED THE VEHICLE ON 3/23/16 AND FROM DAY ONE I HAVE BEEN HAVING ISSUES WITH THE TRANSMISSION. WHEN I COME TO A STOP AND WAIT FOR ONCOMING TRAFFIC TO GIVE ME CHANCE TO CROSS THE STREET. WHEN I FINALLY GET THE CHANCE TO CROSS I PRESS THE GAS PEDAL AND THE CAR JUST DOES NOT WANT TO GO, IT STALLS. SAME ISSUE WHEN GETTING ON THE HIGHWAY WAITING FOR A CHANCE TO GET IN BUT THE CAR DOES NOT WANT TO. IT IS AN SAFETY ISSUE FOR EVERYONE BECAUSE I DO NOT KNOW IF THE CAR WILL RESPOND AND IF IT DOES NOT I CAN CAUSE OTHER VEHICLES TO CRASH INTO MINE. ANOTHER ISSUE JUST CAME OUT YESTERDAY I JUST GOT HOME AND WAS PARKING THE CAR ON MY PARKING LOT WHICH IS FLAT. WHILE PARKING AND SHIFTING FROM REVERSE TO DRIVE THE CAR JUST WOULD NOT MOVE FORWARD AT ALL AND A LIGHT CAME OUT SHIFT TO PARK SO I DID AND THEN WHEN I SHIFTED TO REVERSE THE CAR WOULD ACCELERATE RAPIDLY. I HAVE THAT SEVERAL TIMES AND EVERY TIME WOULD DO THE SAME DID NOT GO FORWARD AT ALL AND REVERSE RAPIDLY. I HAVE RECORDED THE WHOLE ISSUE ON MY PHONE AND BROUGHT IT TO THE DEALER. THEY HAVE TOLD ME THAT THEY NEVER HAVE SEEN THIS PROBLEM AND THEY WILL STAY WITH MY NEW CAR FOR ABOUT ONE WEEK. SOMETHING SHOULD BE DONE WITH TRANSMISSION ISSUE BEFORE ANYONE GETS INJURED OR KILLED. DEFINITELY DID NOT EXPECT THAT FROM A $54,000 LUXURY SUV. I HAD TRADED MY 2009 ACURA MDX FOR THIS HUGE PROBLEM, WHAT A MISTAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875366June 20, 2016
ELECTRICAL SYSTEM
BATTERY KEEPS DRAINING DUE TO HFL MODULE. REPLACED BATTERY AND STILL KEEPS ON DRAINING. HFL UNIT HOT ENOUGH TO MELT PLASTIC AND POSSIBLE FIRE HAZARD. THIS ISSUE HAS BEEN REPORTED BY HUNDREDS IF NOT THOUSANDS OF MDX DRIVERS AND ACURA SAYS THEY NEVER HEARD ABOUT IT. YEA RIGHT! FOR THE PRICE OF THE VEHICLE THAT WE ALL PAY FOR WE EXPECT GREAT RESULTS. ACURA YOU NEED TO RECALL AND REPLACE THE HFL MODULES BEFORE THIS CAUSES A CAR FIRE AND POSSIBLE HOUSE FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873977June 13, 2016
ENGINE, POWER TRAIN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873390June 9, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 ACURA MDX. DURING INCLEMENT WEATHER, THERE WAS A LEAK ON BOTH FRONT FLOORBOARDS AND UNDERNEATH THE FRONT DRIVER'S SEAT. AS A RESULT, THERE WAS AN ACCUMULATION OF MOISTURE AND MOLD. IN ADDITION, WHILE DRIVING AT 20 MPH AND ATTEMPTING TO COME TO A HALT, THE CONTACT'S FOOT SLIPPED FROM THE BRAKE PEDAL ONTO THE ACCELERATOR PEDAL DUE TO THE MOISTURE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873194June 8, 2016
UNKNOWN OR OTHER
MY WIFE WAS DRIVING THE VEHICLE ON A STATE ROAD. WHILE MAKING A LEFT TURN FROM THE LEFT LANE THE KEY BLADE SEPARATED FROM THE KEY FOB AND FELL TO THE FLOOR. THE KEY FOB HAS A ENGINE IMMOBILIZER AND WHEN IT FELL THE ENGINE SHUT OFF. WITH NO POWER STEERING OR BRAKES THE VEHICLE WOULD NOT TURN PROPERLY WHICH CAUSED IT TO GO STRAIGHT INTO ANOTHER VEHICLE IN THE RIGHT TURN LANE. I FEEL THIS IS A SAFETY DEFECT OF THE KEY DESIGN. THE KEY BLADE POPS OPEN FROM THE FOB AND GETS LOOSE AS TIME GOES BY. THE MANUFACTURER'S POSITION IS THIS IN NOT A DEFECT BUT NORMAL WEAR. A $50,000 VEHICLE LESS THAN SIX YEARS OLD SHOULD NOT HAVE THIS PROBLEM. ESPECIALLY WHEN IT CAN BREAK ANYTIME AND CAUSE A ACCIDENT LIKE MY WIFE HAD.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10873030June 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE DEALER HAD NOT ACCOMMODATED THEM AS A CONSUMER TO HELP GET THE RECALL REMEDIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872671June 6, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE AND STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE JERKED BEFORE MOVING FORWARD. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE FAILURE MILEAGE WAS 161,810. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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