Acura MDX Complaints

3,381 consumer complaints on file.

#10910591September 29, 2016
AIR BAGS, ENGINE, POWER TRAIN
SRS LIGHT IS ON, ENGINE LIGHT IS TRANSMISSION IS MISS FIRING, FUEL TANK HAS A LINK. TRANSMISSION BEEN FIX ON A RECALL BEFORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910598September 29, 2016
FUEL/PROPULSION SYSTEM
HAS EVAP FUEL TANK DETECTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910603September 29, 2016
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, SUSPENSION
THE SPRINGS DON'T WORK RIGHT, THE 4 WHEEL DON'T WORK AT ALL, THE CAR DON'T GET UP TO SPEED LIKE IT'S SUPPOSE TO. EVERY TIME YOU MAKE A SHARP TURN THE TRANSMISSION STARTS MESSING UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909234September 27, 2016
STRUCTURE
2017 ACURA MDX. CONSUMER WRITES IN REGARDS TO WARNING "BEEPS" VOLUME ISSUES. *SMD THE CONSUMER STATED THE VOLUME OF THE WARNING BEEPS NEEDED TO BE INCREASED. IF THE RADIO WAS ON AND A CALL CAME IN, THE RADIO VOLUME WOULD AUTOMATICALLY SHUT OFF UNTIL THE PHONE CALL ENDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909783September 26, 2016
POWER TRAIN
THERE IS NO WAY TO PLACE THE CAR IN NEUTRAL WITHOUT TURNING THE ENGINE ON. TODAY I WAS AT A GAS STATION WHEN A FUEL PUMP MALFUNCTIONED AND THERE WAS A FUEL SPILL THAT NEEDED TO BE CLEANED. THE PROCEDURE WAS TO MOVE THE CAR WITHOUT TURNING ON THE ENGINE SO THEY CAN ACCESS THE AREA TO CLEAN UP THE SPILL. AFTER SPEAKING TO MY LOCAL DEALER AND TO THE MAIN CONTACT PHONE NUMBER FOR HONDA NORTH AMERICA, THERE IS NO WAY TO GET THE CAR IN NEUTRAL WITHOUT THE ENGINE BEING ON. THIS CAUSED A SIGNIFICANT DELAY IN GETTING MY CAR MOVED SINCE A TOW TRUCK WITH A DOLLY WAS NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908704September 22, 2016
POWER TRAIN
VEHICLE HAS HESITATION/STUTTER WHEN ACCELERATING FROM 0 TO AROUND 20MPH. THIS IS A CONSTANT PROBLEM, NOT A ONE TIME OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906868September 15, 2016
SERVICE BRAKES
WHEN DRIVING DOWN A LONG, DOWNHILL SLOPE THE STEERING WHEEL AND THE REST OF THE CAR STARTED SHAKING WHEN THE BRAKE IS APPLIED. FROM A SCALE OF 0 TO 10 I WOULD GIVE IT A 6 OR MORE FOR THE SHAKING. IT IS PRETTY BAD. THE EXACT SAME SYMPTOMS OCCURRED TO MY 2009 HONDA ACCORD. AT THAT TIME I JUST BARELY OWNED IT FOR LESS THAN A YEAR FOR MY ACCORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906093September 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2005 ACRA MDX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906191September 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2006 ACURA MDX. WHILE DRIVING 40 MPH, THE VEHICLE STRUCK AN ELK. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10905961September 12, 2016
ELECTRICAL SYSTEM
MY MDX HAS ONLY 62,400 MILES AND TODAY I GOT A MESSAGE "CHECK STARTER SYSTEM" DUE TO THE HFL MODULE IS DRAINING THE BATTERY. LUCKILY THE CAR WAS IN MY GARAGE AT THE TIME. I HAD TO CHARGE THE BATTERY SO I COULD START THE CAR. ALL THE INFO I HAVE READ ONLINE STATES THE THE HFL MODULE GETS REAL HOT AND CAN CAUSE FIRE. MY GARAGE IS UNDER MY BEDROOM. THIS IS A PART MADE BY JOHNSON CONTROLS, ACURA NEEDS TO RECALL THIS ITEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905538September 10, 2016
AIR BAGS
INFLATOR RECALL - WE RECEIVED A RECALL LETTER FROM ACURA IN JULY 2016 THAT TOLD US TO FIX THE AIRBAG INFLATOR IMMEDIATELY. THEY ALSO RECOMMENDED WE DON'T DRIVE OUR CAR UNTIL THE CHANGES HAVE BEEN MADE. SO, WE IMMEDIATELY CALLED THE DEALER AND THEY TOLD US THEY DID NOT HAVE THE PART, BUT WOULD CALL US WHEN IT ARRIVED. A MONTH WENT BY, SO WE CALLED AGAIN AND THEY STILL DID NOT HAVE THE PART. AFTER 2 MONTHS, WE ARE CONCERNED ABOUT THE SAFETY OF OUR VEHICLE DUE TO THE LONG DELAY IN DEALERSHIP AVAILABILITY. WHAT IS THE POLICY ON A DELAY OF A DEALER'S AVAILABILITY TO FIX A RECALLED PART?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904804September 8, 2016
AIR BAGS, POWER TRAIN, UNKNOWN OR OTHER
AUTO PARKED, FOOT ON BRAKE, MOVED GEAR SHIFT TO PARK, FOOT OFF BRAKE,CAR LURCHED FORWARD WITH GREAT VELOCITY, HIT CONCRETE WALL, RICOCHEDE OFF WALL, STARTED RUNNING BACKWARD. PUT FOOT ON EMER. BRAKE CAR STOPPED. AIRBAG DEPLOYED BUT IMPROPERLY INFLATED. CUTS AND ABRASIONS AND BRUISING ON LEFT HAND AND RIGHT.AIRBAG DID NOT DEPLOY INTO CHEST OR FACE. CALLED AAA TO HAVE TOWED/CALLED 21ST CENTURY INS. FOR NAME OF COLLISION YARD THEY WORKED WITH. TOW TRUCK ARRIVED_TOO BIG TO GET INTO PARKING LOT. DRIVER ASKED FOR MY KEYS -TOLD HIM THE CAR WITH PHYSICALLY DISABLED AFTER AIRBAG DEPLOYMENT AND COULD NOT BE DRIVEN. HE TOOK MY KEYS,STARTED THE CAR AND DROVE OFF. NOT SUPPOSED TO HAPPPEN. WENT TO EMERGENT CARE AND MY PRIMARY PHYSICIAN AND HAD CAT SCANS RUN. NEW DRIVER SEAT AIRBAGS ARE DEFECTIVE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10903717September 6, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE DRIVING 40 MPH, THE SRS WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN INTERNAL FAILURE OF THE SRS UNIT, BUT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903819September 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903863September 6, 2016
SUSPENSION
THE ACTIVE DAMPER SYSTEM (ADS) ON MY ACURA MDX HAS BEEN MALFUNCTIONING AND HAS CAUSED THE STRUTS TO FAIL ON BOTH THE FRONT AND REAR. REQUIRING IT TO BE REPLACED. THERE ARE A NUMBER OF ISSUES RELATED TO THE ADS SYSTEM THAT HAVE BEEN IDENTIFIED IN RESPECTIVE FORUMS BY CUSTOMERS. ACURA CANADA HAS EXTENDED THE WARRANTY TILL THE END OF THE YEAR (2016), HOWEVER, ACURA AMERICA IS NOT WILLING TO ACKNOWLEDGE THE DEFECT. I AM FROM CANADA, HOWEVER, MY VEHICLE IS FROM THE US AND I HAVE HAD TO SPEND DOLLARS TO REPLACE THE STRUTS WHILE CUSTOMERS IN CANADA ARE GETTING THEIRS REPLACED OR REIMBURSED WHEN THERE IS AN ISSUE WITH THE STRUCTS OWING TO THE EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903607September 5, 2016
ELECTRICAL SYSTEM
THIS IS THE THIRD TIME THE ELECTRICAL SYSTEM HAS FAILED CAUSED BY "BATTERY DRAINAGE". LOCAL REPAIR SHOPS DO NOT KNOW HOW TO FIX PROBLEMS, BUT DEALER'S AND HONDA MECHANICS ARE VERY FAMILIAR WITH THIS HORRIBLE PROBLEM. EVERYONE FIXING THE PROBLEM KNOWS VERY WELL THIS SHOULD BE "A RECALL" MATTER, AND CREATES A GREAT ROAD HAZARD AS WELL ARE GARAGE FIRES AND LOSS OF LIFE. THE THINGS INVOLVED ARE "BLUE TOOTH" MODULAR, AIR CONDITIONER CLUTCH RELAY, FUSES. REGARDING THE BLUE TOOTH, THIS MODULAR GETS VERY VERY HOT, AND COULD CAUSE A FIRE!! WHEN THE BATTERY FAILS TO CHARGE WHILE DRIVING TO GET SAFELY OFF THE HIGHWAY IS VERY DANGEROUS, MUCH WORST AT DARKNESS!! HONDA NEEDS TO GET THEIR ACT TOGETHER AND RECALL AND FIX THESE PROBLEMS NOW. MY EXPERIENCE HAPPENED WITH THE CAR IN MOTION, AND ALL INDICATORS FLASHING, REAR AXLE NOISES, HEAT INSIDE CAR, LOSS OF POWER, AND VEHICLE IN "KIND OF, A LIMPING MODE". VERY SCARY AND DANGEROUS OCCURRENCE. WE ARE THE ORIGINAL OWNER OF THE CAR, NOW WITH 140,000 MILES, AND ALWAYS SERVICED EVERY 3-5,000 MILES. WE HAVE TAKEN PRIDE IN THIS VEHICLE, UNTIL THIS "BATTERY DRAINAGE" PROBLEM, NOW IS EFFECTING OUR THOUGHTS ABOUT HONDA MOTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899151August 29, 2016
AIR BAGS
TOOK VEHICLE VEHICLE TO DEALER FOR AIR BAG LIGHT ON. WAS TOLD 2 SENSORS WERE MALFUNCTIONING AND NEEDED REPLACED (81169-SOX-A1 AND 77970-S3V-A72) ON 8-18-2016. OVER A WEEK LATER THE DEALER ( MAC CHURCHILL) TELLS ME THE PARTS WILL NOT BE AVAILABLE TILL THE MIDDLE OF SEPTEMBER. ASKED IF THE WAS A MAJOR ISSUE WITH ACURA I WAS TOLD ONLY ON 2003 AND 2004 MODELS. I WAS TOLD I COULD RETRIEVE THE VEHICLE UNTIL THE PARTS COME IN AFTER SIGNING A LIABILITY RELEASE. IF THAT IS NECESSARY, ALL 2003 AND 2004 MDX ACURA SHOULD BE TAKEN OFF THE STREET FOR DEFECTIVE SAFETY REASONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898743August 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS 2006 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898574August 25, 2016
STEERING
INTERMITTENT MOTOR NOISE FROM BEHIND DASH WITH RECENT 3 SECOND SIMULTANEOUS STEERING WHEEL LOCKUP RESULTING IN MY LOSS OF STEERING CONTROL. REPORTED THE ISSUES TO DEALER TWICE, BUT THEY COULD NOT REPLICATE THE ISSUE AND CONCLUDED NO ISSUE IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897940August 23, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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