Service Bulletin

2022-2023 BMW iX Rear Seat Belt Cracking Sound

A cracking sound from the right-side rear safety belt feed trim panel has been identified in 2022-2023 BMW iX models. This manufacturer communication (NHTSA ID 10238079) addresses the issue, which typically occurs on smooth roads.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2023 BMW iX
2023 BMW iX — 2022-2023 BMW iX rear seat belt cracking sound
Editorial illustration generated for this article.
NHTSA 10238079cracking soundrear safety belt feed trim panel cracking soundBMW iX cracking sound2022 BMW iX2023 BMW iXBMW iX seat belt noiseBMW iX rear seat beltBMW iX TSBSEAT BELTS
BMW iX
2022

Symptoms of the Rear Seat Belt Cracking Sound

Owners of 2022-2023 BMW iX models may notice a distinct "cracking sound" originating from the rear of the vehicle. This noise specifically comes from the right-side rear safety belt feed trim panel. The "2022-2023 BMW iX rear seat belt cracking sound" is typically heard while driving on smooth road surfaces.

Diagnosis and Trigger Conditions

The cracking sound is a specific issue affecting the rear safety belt feed trim panel on the right side of the vehicle. It is important to note that this noise has been observed to occur exclusively on the right-side panel and is most noticeable when the vehicle is traveling on smooth roads. This specific condition helps in identifying the "2022-2023 BMW iX rear seat belt cracking sound" and distinguishing it from other potential noises.

Manufacturer's Awareness and Potential Remedy

BMW has issued a manufacturer communication (NHTSA ID 10238079) acknowledging the "cracking sound" from the rear safety belt feed trim panel in affected iX vehicles. While the specific repair procedure is not detailed in the public summary, such communications typically indicate that the manufacturer has developed a solution for dealers to implement. This could involve adjustments, lubrication, or replacement of the affected trim panel components.

What Owners Should Do

If you experience a "2022-2023 BMW iX rear seat belt cracking sound" from the right-side rear safety belt feed trim panel, it is recommended to contact your authorized BMW dealership. Inform them about the specific symptom and reference NHTSA Manufacturer Communication 10238079. Your dealer will be able to diagnose the issue and perform the necessary repairs according to BMW's guidelines.


Source: NHTSA Manufacturer Communication 10238079

Frequently Asked Questions

What is the cracking sound issue in the BMW iX?
The issue involves a "cracking sound" that can be heard from the right-side rear safety belt feed trim panel in 2022-2023 BMW iX vehicles, particularly when driving on smooth roads.
Which models and years are affected by the rear seat belt cracking sound?
This issue affects 2022 and 2023 BMW iX models, specifically concerning the right-side rear safety belt feed trim panel.
What should I do if my BMW iX has a cracking sound from the rear seat belt area?
If your 2022-2023 BMW iX exhibits a cracking sound from the right-side rear safety belt feed trim panel, you should contact your authorized BMW dealership. Reference NHTSA Manufacturer Communication 10238079 for assistance.
Is this a safety recall?
This is a manufacturer communication (Technical Service Bulletin), not a safety recall. It indicates that BMW has identified a specific issue and has provided guidance to dealerships on how to address it.

What BMW iX owners report

Counted from the records in our database across 5 model years.

120
Owner complaints
12
Recalls
204
Service bulletins
34
Crashes reported
2
Fires reported
19
Injuries reported

The 2023 model year

38 complaints, the 1st most of 5 model years on file. Owners reported 12 crashes, 0 fires and 6 injuries for this year, which also has 12 recalls on file.

Complaints by model year

Model years with the most complaints for the BMW iX
202232
202338
202434
202513
20263

Most-reported systems

  1. Electrical System — 34
  2. Forward Collision Avoidance — 29
  3. Vehicle Speed Control — 17
  4. Power Train — 14
  5. Air Bags — 13

Latest recalls for the 2023 model year

  • 25V395000 — Electrical System (Jul 2025)
  • 25V470000 — Electrical System (Jul 2025)
  • 23V449000 — Electrical System (Jun 2023)
All 2023 recalls →Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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