2022-2023 BMW iX Steering Gear Delivery Stop

Important Warnings

BMW has issued critical instructions regarding vehicles affected by this Delivery Stop:

• "Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop."
• For repairs involving high-voltage systems: "Only properly trained personnel, who passed all applicable HV Technical Training Courses, should perform repairs which require disconnecting, or removal of High Voltage battery components on any Hybrid or Electric Vehicle. Work performed on High Voltage systems by unqualified persons may result in severe injury or damage to the vehicle."
• Prior to disconnecting or removing any high-voltage component, the high-voltage system must be disabled and secured by a properly trained HV technician with a minimum HV Qualification level.

Symptoms

Owners of affected 2022-2023 BMW iX vehicles may notice a significant reduction in power steering assistance, particularly when parking. This issue is typically accompanied by a check control (CC) message on the instrument cluster stating: "Steering behavior. Drive moderately. Have it checked by the nearest service partner."

Cause

The root cause of this issue is identified as a faulty capacitor located within the Electric Power Steering (EPS) gear. This defect impacts the proper function of the power steering system.

Repair Procedure Summary

The primary correction for the BMW iX steering gear delivery stop is to replace the entire Electric Power Steering (EPS) gear. This procedure is detailed in repair instruction REP 32 13 572, titled "Replace electrical steering box (EPS)."

Following the EPS replacement, the vehicle's control units will need to be programmed and encoded. This ensures that the new component integrates correctly with the vehicle's systems. Due to the involvement of high-voltage components, this repair must be performed by technicians who have undergone specific training and hold the necessary certifications for working on high-voltage systems in BMW Group vehicles.

Required Tools or Parts

The repair for the BMW iX steering gear delivery stop requires specific parts. Technicians will need to order the following:

Part Number	Description	Quantity
32 10 5 B35 7F4	Steering gear, electric	1
07 11 9 905 400	Hex bolt with washer (M6x25-ZNNIV SI)	1
07 14 6 898 283	Hex bolt (12x1.5x70 ZNS3)	4
32 30 6 778 609	Torx bolt (M8x33)	1
31 30 6 865 951	Torx screw with collar (M12x1.75x50)	4
32 13 6 751 292	Hose clamp (D= 67.8 – 71.0)	1
33 30 6 787 062	Combination nut (M14x1.5-10ZNNIV)[forced round - 5]	2
37 10 6 789 678	Hex nut with flange (M12x1.5-10-ZNS3)[forced round 10]	2
31 11 6 899 302	Multi-purpose bolt (10x45 ZNS3)	14
61 27 9 487 465	Screw (12x1.5x100 10.9)	4
83 23 8 849 305	Lubricating grease FB-1 (100 g)	Sublet as needed

Owner Action

If you own a 2022-2023 BMW iX and experience symptoms such as reduced power steering assistance or the warning message "Steering behavior. Drive moderately. Have it checked by the nearest service partner.", you should contact your authorized BMW dealer immediately. Vehicles subject to this Delivery Stop, SIB 32 03 24, must have the repair completed before they can be delivered to a customer. Dealers are checking vehicle status in their inventory systems to ensure compliance.

NHTSA ID

11008990