2022-2026 Audi Guided Fault Finding Reporting Obligation

Audi has issued a manufacturer communication, identified as Transaction No. 2081531/1 (TPI 2033392), to address a specific scenario encountered by technicians during vehicle diagnostics. This technical bulletin establishes a "reporting obligation" when the Guided Fault Finding system produces an unexpected result on an event memory.

This reporting obligation applies to all Audi vehicles from model years 2002 through 2027, though the primary vehicles covered by NHTSA's linked data are 2022-2026 models. The core of this communication is to ensure proper escalation and resolution of complex diagnostic issues that fall outside standard procedures. If your vehicle exhibits an Audi Guided Fault Finding unexpected result, this TSB provides guidance for the service center.

What is a "Reporting Obligation"?

In the context of this Audi bulletin, a "reporting obligation" means that technicians are required to contact Audi Product Support or their importer when a specific diagnostic condition is met. This ensures that unusual or complex diagnostic findings, particularly those where the Guided Fault Finding system yields an unexpected result, are documented and reviewed by Audi's technical experts. This process helps Audi gather data on emerging issues and provide specialized support to resolve problems that might not have a pre-defined solution in the standard diagnostic workflow.

When Does This Reporting Obligation Apply?

This specific reporting obligation, TPI 2033392, is triggered when the diagnostic tester, particularly during a Guided Fault Finding session, indicates an unexpected result related to an event memory. The bulletin explicitly states that this reporting obligation must ONLY be used if the diagnostic tester specifically refers to this reporting obligation and its article number TPI 2033392. This ensures that technicians only engage in this specialized process when it is genuinely required, preventing unnecessary delays for routine diagnostics.

Important Warnings for Owners and Technicians

Audi includes several critical points within this communication:

• Vehicle Modifications: Complaints potentially related to vehicle modifications that deviate from the original condition (e.g., performance tuning) are not covered by this reporting obligation. Special warranty codes may indicate such modifications.
• Specific Trigger Required: The reporting obligation must ONLY be used if the diagnostic tester specifically refers to this reporting obligation and its article number TPI 2033392.
• Self-Repair Clause: If a technician does not receive a reply from Audi TAC within two hours after submitting the required information, they are instructed to proceed with performing the necessary repairs themselves.

Technician Procedure Summary

When the diagnostic tester prompts for this reporting obligation, technicians are instructed to follow a specific procedure to engage with Audi's Technical Assistance Center (TAC):

1. Submit Diagnostic Log: The complete diagnostic log must be sent online.
2. Contact TAC: A web ticket should be used to contact TAC.
3. Detailed Complaint Description: Technicians must provide a precise description of the customer's complaint and detail all diagnostic checks and findings. This includes specifying the component, any Diagnostic Trouble Codes (DTCs), and the test plan function test that led Guided Fault Finding to refer to this TSB.
4. TAC Response: Audi TAC will then contact the technician as soon as possible to provide further guidance or solutions for the Audi Guided Fault Finding unexpected result.

Warranty Information

This Technical Service Bulletin (TSB) is purely informational and does not apply to any Audi Warranty claims. Its purpose is to provide guidance for diagnostic processes rather than outlining a specific repair covered under warranty.