2022-2026 Audi Instrument Cluster Scratches or Contamination TSB

Frequently Asked Questions

What does Audi TSB 2073747/3 address?

Audi TSB 2073747/3 addresses visual complaints related to the instrument cluster in 2022-2026 Audi models. These complaints include scratches on the display cover, a hazy coating or film on the display lens, and the presence of particles or insects inside the instrument cluster housing.

Can I clean the coating on my Audi's instrument cluster myself?

Yes, for a coating or film on the display lens, Audi recommends cleaning it with a mixture of water and regular household detergent. It's crucial to use a soft, clean cloth and avoid cleaning products containing alcohol or isopropanol. If the coating appears to be internal, it should still be cleaned externally.

Will warranty cover scratches on my Audi instrument cluster?

Warranty coverage for instrument cluster scratches is limited. Audi will only accept warranty claims for scratches if the vehicle has less than 621 miles, and photo evidence is required. If the mileage exceeds 621 miles, the repair will be charged back to the customer.

What if I have particles or insects inside my Audi instrument cluster?

If particles or insects are found inside the instrument cluster, they cannot be removed without invalidating the warranty, as the unit is not designed to be opened in the field. In such cases, if found during the handover inspection, the instrument cluster must be replaced. Warranty claims for production-related residue (like plastic particles, not insects) are accepted with photo proof if the mileage is under 621 miles.