Service Bulletin

2023 Audi MIB3 Radio Plays When Parked TSB 2071923/3

Audi has released Technical Service Bulletin 2071923/3 addressing a software issue in 2023 A3, A4, A5, A6, A7, A8, Q5, Q7, Q8, e-tron, and other models where the MIB3 radio continues to play after the vehicle is parked. This TSB outlines symptoms, a temporary workaround, and the upcoming software…

Byeditor marcus weber2023 Audi e-tron
2023 Audi e-tron — Audi MIB3 radio issue
Editorial illustration generated for this article.
2071923/32076404PSS 91Audi MIB3 radio issue"radio plays when vehicle is parked"Audi radio stays on"This can happen with the MMI screen being on, or off."Audi radio software updateNHTSA 11017636Audi 4A*
Audi A3
2023
Audi A4
2023
Audi A4 allroad
2023
Audi A5
2023
Audi A6
2023
Audi A6 allroad
2023
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Audi A7
2023
Audi e-tron GT
2023
Audi Q3
2023
Audi Q5
2023
Audi Q5 e
2023
Audi Q7
2023
Audi Q8
2023
Audi RS 3
2023
Audi RS 5
2023
Audi RS 6 Avant
2023
Audi RS 7
2023
Audi RS e-tron GT
2023
Audi RS Q8
2023
Audi S3
2023
Audi S4
2023
Audi S5
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Audi S6
2023
Audi S7
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Audi S8
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Audi SQ5
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Audi SQ7
2023
Audi SQ8
2023

Owners of various 2023 Audi models may experience an Audi MIB3 radio issue where the vehicle's radio continues to play even after the vehicle has been parked. This condition, documented in Technical Service Bulletin (TSB) 2071923/3, is attributed to a software anomaly within the MIB3 infotainment system.

This bulletin applies to a wide range of 2023 Audi vehicles, including the A3, A4, A4 allroad, A5, A6, A6 allroad, A7, A8, Q3, Q5, Q5 e, Q7, Q8, RS 3, RS 5, RS 6 Avant, RS 7, RS Q8, S3, S4, S5, S6, S7, S8, SQ5, SQ7, SQ8, e-tron, e-tron GT, and RS e-tron GT.

Symptoms

Owners might notice the following symptoms related to the Audi MIB3 radio issue:

  • The radio plays while the vehicle is parked.
  • This can happen with the MMI screen being on, or off.
  • When the driver side door is open, the radio usually stops.

This issue is reported to occur sporadically and may be difficult for technicians to reproduce during diagnosis.

Fault Codes / DTCs

According to TSB 2071923/3, there are no relevant Diagnostic Trouble Codes (DTCs) stored in the vehicle's system in connection with this specific radio behavior.

Technical Background

Audi has identified that the persistent radio playback is due to a software issue within the MIB3 system. While the radio continues to play, it is designed to shut off automatically after approximately 5 to 15 minutes. This automatic deactivation means the issue is not expected to excessively impact the vehicle's 12V battery State of Charge (SoC).

Important Warnings for Owners

Audi has provided specific guidance regarding this Audi MIB3 radio issue:

  • Do not replace any components for this condition since this will not resolve the customer's concern. This emphasizes that hardware replacement is not the solution for this software-related problem.
  • A permanent software solution is expected to be available by the end of the 3rd quarter of 2025. Until then, no repairs are necessary at this point as the issue does not pose a significant risk or cause excessive battery drain.

Repair Procedure Summary

Since the permanent fix is a software update, no immediate repair is required or available. Audi advises technicians to explain the situation to customers, informing them that a solution is anticipated by the end of Q3 2025, though this timeline is subject to change. Dealers are instructed to create a Pending Service Solutions (PSS) record in the PSS application via AccessAudi. This process helps track the issue and ensures customers are noted for the future software update. Further information regarding the software update will be released in stages, with TSB 2076404 referenced for additional details.

Workaround

For owners experiencing the Audi MIB3 radio issue, a temporary workaround is available. Briefly opening the driver's side door can deactivate the audio output. Otherwise, the system will automatically deactivate the radio after 5 to 15 minutes of being parked.

Owner Action

If you are experiencing the Audi MIB3 radio issue in your 2023 Audi, you should be aware that a software update is being developed. There is no immediate repair required, and replacing components will not resolve the issue. You can discuss this with your Audi service center, and they may create a PSS record for your vehicle to ensure you are included in future updates. This TSB is informational and does not apply to any Audi warranty claims.

Source: NHTSA ID 11017636

Frequently Asked Questions

What is TSB 2071923/3 about?
TSB 2071923/3 addresses a known software issue in various 2023 Audi models where the MIB3 infotainment system's radio continues to play even after the vehicle has been parked.
Will the Audi MIB3 radio issue drain my car's battery?
No, the radio is designed to automatically shut off after 5-15 minutes, so the Audi MIB3 radio issue is not expected to excessively impact your vehicle's 12V battery State of Charge (SoC).
What should I do if my Audi's radio keeps playing when parked?
You can briefly open the driver's side door to deactivate the audio, or the radio will turn off automatically after 5-15 minutes. No immediate repairs are necessary, as a software update is expected by the end of Q3 2025 to permanently resolve the Audi MIB3 radio issue.
When will a permanent fix be available for the Audi MIB3 radio issue?
Audi anticipates a permanent software solution to be available by the end of the 3rd quarter of 2025. This timeline is subject to change, and the software update will be released in stages for affected vehicles.

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