2021-2025 Audi Convenience Opening Not Working TSB

Symptoms

Owners of 2021-2025 Audi models may experience a situation where the convenience key does not open the vehicle, even though it can still lock the car and allow you to start the engine. This is commonly described as the Audi convenience opening fault where the vehicle's convenience opening functionality is either partially out of order or cannot be released.

Specifically, customers may report that the convenience key does not open the vehicle statically. This means the door release functionality might be unavailable, or the door operation cannot be opened, despite other access control and anti-theft functions working correctly.

Technical Background

Audi has identified that the primary cause for the "convenience opening does not work" symptom is the deactivation of the "Open with convenience key" option within the Multi Media Interface (MMI) system's central locking settings. When this option is turned off, it prevents the convenience key from performing its intended function of opening the vehicle.

Repair Procedure Summary

The resolution for the Audi convenience opening fault involves a straightforward adjustment within the vehicle's MMI system. There is no production solution or hardware fix required for this issue. Technicians or owners should navigate to the central locking settings and activate the "Open with convenience key" option.

To perform this, access the MMI system, locate the central locking settings, and ensure the option labeled "Open with convenience key" is enabled. Owners are also advised to consult their vehicle's owner's manual, specifically the chapter titled "Opening and closing--> Adjusting the settings for the central locking system", for detailed instructions on managing this feature.

Required Parts or Options

This Technical Service Bulletin (TSB) references several PR (Primary Equipment) numbers which indicate specific vehicle configurations or options related to the convenience key system. These include:

• 4F2
• 4F6
• 4I0
• 4I3
• 4I4
• 4I5
• 4I9
• 4K5
• 4K6
• 4K7
• 4K8

These PR numbers help identify the specific convenience key features installed on a vehicle. While no new parts are required for this particular fix, these codes help confirm the vehicle's configuration.

Important Warnings

• This Technical Service Bulletin 2077443/1, released on March 26, 2025, is for informational purposes only and is not applicable to any Audi Warranty. Owners should be aware that any diagnostic or repair work related to this issue may not be covered by their vehicle's warranty.
• Audi is not notifying consumers directly about this service information. Owners experiencing the Audi convenience opening fault should proactively check their MMI settings or consult their dealer if they cannot resolve the issue themselves.
• The TSB states that a production solution is