Ford F-150 Service Bulletins
1,002 manufacturer communications on file.
- July 14, 2021•Document ID: 10199530Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- TSB 21-2229
- Date Added:
- August 2, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 3.5L PowerBoost engine may experience a disabled Pro Power Onboard feature with a Pro Power Onboard Service Required message in the center stack display and diagnostic trouble code (DTC) P0364 stored in the powertrain control module (PCM). This may be due to various software parameters within the direct current/alternating current converter module A (DCACA) inverter and the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM and the DCACA inverter.
Associated Products (1)Associated Documents - July 14, 2021•Document ID: 10199509Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 49960
- Date Added:
- August 2, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 2.7L EcoBoost engine may experience a lack/loss of power with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P0299 in the powertrain control module (PCM). This may be due to a wastegate control actuator question mark upper linkage lever becoming separated from the wastegate control actuator due to a missing jamb nut. Replacement wastegate control actuator kits are available for service and turbocharger assembly replacement is not necessary (RH actuator kit is ML3Z-9G488-J, LH actuator kit is ML3Z-9G488-E). Refer to the Workshop Manual (WSM), Section 303-04G.
Associated Products (1)Associated Documents - July 12, 2021•Document ID: 10199476Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 21-2084
- Date Added:
- August 2, 2021
- Manufacturer:
- FORD
SummarySome 2017-2021 F-150 vehicles equipped with a 2.7L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0096 in the powertrain control module (PCM). This may be due to an issue with the manifold absolute pressure (MAP) sensor. To correct the condition, follow the Service Procedure to replace the MAP sensor.
Associated Products (1)Associated Documents - July 8, 2021•Document ID: 10199504Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
- Mfr Comm. #:
- SSM 49944
- Date Added:
- August 2, 2021
- Manufacturer:
- FORD
SummarySome 2021 Mustang Mach-E/F-150 vehicles may exhibit audio settings resetting after a key cycle, Android Auto concerns, Sirius presets missing more than three pages after a key cycle, touchscreen intermittent freezing/locking up, Pro Power Onboard messaging confusion after a tripped circuit breaker (F-150 only), WiFi keyboard defaulting to UK English, WMA files not playing properly from a USB and/or Bluetooth connectivity concerns. There may be a software concern in the APIM. Ford is working on an update that is expected via over the air (OTA) in July 2021. The software will update automatically if Vehicle Connectivity is turned ON. Inform the customer that they can continue to drive the vehicle. Contact the customer in August to determine if they received the update. If the customer needs assistance, schedule a follow-up appointment. Monitor OASIS for updates.
Associated Products (1)Associated Documents - July 1, 2021•Document ID: 10199520Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 21-2205
- Date Added:
- August 2, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 5.0L engine, built on or before 23-Apr-2021, and having charging system diagnostics performed in the Workshop Manual (WSM) may experience the generator voltage desired (GENVDSD) parameter identification (PID) missing from the powertrain control module (PCM) PID list in the Ford Diagnosis and Repair System (FDRS). This may be due to a software parameter in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (1)Associated Documents - July 1, 2021•Document ID: 10199500Service Bulletin/Repair InstructionsPOWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49928
- Date Added:
- August 2, 2021
- Manufacturer:
- LINCOLN
SummarySome 2021 Mustang Mach-E, F-150, Edge/Nautilus or Bronco vehicles equipped with SYNC 4 may have a customer symptom of the SYNC voice commands being activated without pushing the steering wheel switch. This may be due to the feature called Wake Word within SYNC 4. This feature allows the driver to activate the SYNC 4 system without pushing the steering wheel switch. Under the touchscreen Settings > Voice Settings the preferred Wake Word can be changed. The feature can also be disabled if the customer does not want the SYNC voice commands being activated without touching the steering wheel switch. This feature is not a defect. Do not submit a claim for this condition.
Associated Products (4)Associated Documents - June 25, 2021•Document ID: 10198655Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49912
- Date Added:
- July 2, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150/Edge vehicles equipped with SYNC4 without navigation may exhibit a condition where the compass is inoperative and/or stuck in one direction in instrument cluster and/or SYNC4 screen. This may be due to a software concern in the telematics control unit (TCU). Inform customers that Ford is currently working on a software update that will be released via an over the air (OTA) update expected in July 2021, and that the TCU software will update automatically if the vehicle has Vehicle Connectivity turned ON in the touchscreen Settings. Let the customer know they can continue to drive the vehicle, and contact the customer in August to determine if they received the update. If the customer needs further assistance with the update, schedule a follow-up appointment. Monitor OASIS for updates.
Associated Products (2)Associated Documents - June 24, 2021•Document ID: 10198616Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- 21B37
- Date Added:
- July 1, 2021
- Manufacturer:
- FORD
SummaryIn some affected vehicles, it may be possible fo the Powertrain Control Module to enter a non-recoverable reset condition at key-on when the software detects a low oil level AND the oil life remaining is between 5-20%. When the PCM is in the reset condition, the driver may experience a condition whe the engine will not attempt to turn on when the driver turns the key or presses the "engine start" button.
Associated Products (1)Associated Documents - June 15, 2021•Document ID: 10198642Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 49887
- Date Added:
- July 2, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles built on or before 18-May-2021 may exhibit FordPass missing the button to activate the vehicle and/or a message stating WiFi hotspot feature not enabled when attempting to access the WiFi hotspot settings in the SYNC4 menu. This may be due to the gateway module (GWM) configuration. To correct the condition, download and run the GWM - Gateway Module A (GWM) Configuration app using the Ford Diagnosis and Repair System (FDRS). For claiming use causal part number 14G650 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.
Associated Products (1)Associated Documents - June 15, 2021•Document ID: 10198641Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- SSM 49886
- Date Added:
- July 2, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 PowerBoost vehicles may exhibit the fuel door release tappet separated from the fuel door housing, slow fuel fill, fuel spit back during refueling, a message in the cluster that states Close Fuel Door To Avoid Check Engine Light and/or diagnostic trouble code (DTC) P04B5 stored in the powertrain control module (PCM). This may be due to opening the fuel door without pressing the fuel door release button. Prior to following normal diagnostics, first check that the fuel door release tappet is properly installed into the fuel door and that the fuel door closes properly and opens when using the fuel door release button. If the tappet has separated from the fuel door press the fuel door release button to eject the tappet from the latch then reinstall the tappet into the fuel door by pressing it into place with features aligned with the fuel door.
Associated Products (1)Associated Documents - June 7, 2021•Document ID: 10198614Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 21B33
- Date Added:
- July 1, 2021
- Manufacturer:
- FORD
SummaryIn all of the affected vehicles, the Gateway Module (GWM) was not properly configured at the assembly plant. Affected vehicles present the following symptoms: "Activate" button is not visible to customer when trying to activate vehicle via FordPass; Sync4 system displays the massage "vehicle hot spot feature is not enable in this vehicle"; and all connected features (software updates, alerts, bug reports, command & control, vehicle location, connected navigation, etc.) are disabled.
Associated Products (1)Associated Documents - June 5, 2021•Document ID: 10198632Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49862
- Date Added:
- July 2, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles built on or before 18-May-2021 may experience a Return Passenger Seat To Upright Position warning in the message center of the instrument panel cluster (IPC) when the passenger seat is already in the upright position. This may be due to a software parameter in the driver front seat module (DSM). To correct the condition, download and run the DSM - Driver Front Seat Module (DSM) Configuration app on the latest level of the Ford diagnostic scan tool. For claiming, use causal part number 14C708 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.
Associated Products (1)Associated Documents - June 5, 2021•Document ID: 10198630Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49861
- Date Added:
- July 2, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles may experience the Easy Entry/Exit feature missing from the SYNC 4 touchscreen menu. This may be due to various software parameters in the accessory protocol interface module (APIM). To correct the condition, download and run the APIM - SYNC Module (APIM) Configuration app on the latest level of the Ford diagnostic scan tool. The vehicle and APIM will need to be powered down and restarted to recheck the SYNC 4 touchscreen for the Easy Entry/Exit feature appearing in the menu. For claiming use causal part number 14G671 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.
Associated Products (1)Associated Documents - June 3, 2021•Document ID: 10198606Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 21-2179
- Date Added:
- July 1, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles may experience a diagnostics trouble code (DTC) U2100 in the trailer module (TRM) after installation of the Ford Accessory Trailer Brake Control kit. This may be due to an error in the configuration data needed to update the TRM. To correct the condition, follow the Service Procedure to configure and program the TRM and the instrument panel cluster (IPC).
Associated Products (1)Associated Documents - May 25, 2021•Document ID: 10194646Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SSM 49826
- Date Added:
- June 1, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles built on 29-Apr-2021 and through 18-May-2021 may exhibit FordPass missing the button to activate the vehicle and/or a message stating WiFi hotspot feature not enabled when attempting to access the WiFi hotspot settings in the SYNC4 menu. This may be due to the gateway module (GWM) configuration. To correct the condition, download and run the GWM - Gateway Module A (GWM) Configuration app using the Ford Diagnosis and Repair System (FDRS). For claiming use causal part number 14G650 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.
Associated Products (1)Associated Documents - May 24, 2021•Document ID: 10194428Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- SSM 49821
- Date Added:
- June 1, 2021
- Manufacturer:
- FORD
SummarySome 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (12)Associated Documents - May 24, 2021•Document ID: 10194425Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49820
- Date Added:
- June 1, 2021
- Manufacturer:
- FORD
SummarySome 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, Utilize the FordPass Guides or Lincoln Way Concierge teams.
Associated Products (11)Associated Documents - May 18, 2021•Document ID: 10194438Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSB 21-2159
- Date Added:
- June 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 5.0L engine and built on or before 23-April-2021 may exhibit a Low Oil Level message displayed in the instrument panel cluster (IPC) message center with a dipstick oil level reading above the minimum line. This may be due to a software parameter within the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (1)Associated Documents - May 18, 2021•Document ID: 10194437Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 21-2158
- Date Added:
- June 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 5.0L engine and built on or before 23-Apr-2021 may experience a runs rough, hesitation and/or a lack of power condition with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0301, P0304, P0306, P0307, P3402, P3426, P3442 and/or P3450 stored in the powertrain control module (PCM). This may be due to various software parameters within the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM and reset the keep alive memory (KAM).
Associated Products (1)Associated Documents - May 18, 2021•Document ID: 10194435Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 21-2154
- Date Added:
- June 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 5.0L engine and built on or before 04-Mar-2021 may experience an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTC) P0364, P060B, P062B, P164C, P2601, P0171, P0172, P0174, P0175 and/or P1104 stored in the powertrain control module (PCM). This may be due to various software parameters within the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM and reset the keep alive memory (KAM).
Associated Products (1)Associated Documents