Ford F-150 Service Bulletins
1,002 manufacturer communications on file.
- March 30, 2021•Document ID: 10189892Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SSM 49712
- Date Added:
- April 5, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles built on 06-Sep-2020 and through 24-Jan-2021 may experience the climate temperature control is inoperative or does not operate correctly. The vehicle may exhibit diagnostic trouble codes (DTC) B1081 and/or B1082 in the heating, ventilation and air conditioning (HVAC) module. This may be due to a software issue with the HVAC module. To correct the condition, update the HVAC module using the latest level of the appropriate Ford diagnostic scan tool. If the condition persists, refer to Workshop Manual, Section 412-00 and continue with normal diagnostics. For claiming, use causal part number 19980 and applicable labor times from the Service Labor Times Standard (SLTS) Manual.
Associated Products (1)Associated Documents - March 29, 2021•Document ID: 10189611Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49709
- Date Added:
- March 31, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles with 3.5L PowerBoost engine and ProPower Onboard may exhibit a center stack screen message stating Pro Power Onboard Turned Off - Ground Fault Detected, after performing the Pro Power Onboard test function. This is a normal response after performing the test and full system function may be restored after pressing the on-screen RESET button. Ford is developing an update to the test screens which is expected to be delivered to the vehicle via over-the-air (OTA) SYNC update in July 2021. Let the customer know they can continue to drive the vehicle and advise to connect to their FordPass account and enable the vehicle to accept the OTA. Schedule a follow-up appointment for July 2021, and contact the customer to understand if OTA was received, and confirm if the service appointment is going forward. Monitor OASIS for updates.
Associated Products (1)Associated Documents - March 26, 2021•Document ID: 10189794Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- TSB 21-2097
- Date Added:
- April 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles may exhibit a discharged battery and/or no crank condition. This may be due to key off battery drain when the zone lighting power button is left enabled in the SYNC4 display or the FordPass app. A discharged battery or a no crank condition may also occur if a rear door is difficult to close causing the door to not fully latch, resulting in a door ajar being detected.
Associated Products (1)Associated Documents - March 25, 2021•Document ID: 10189581Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49690
- Date Added:
- March 31, 2021
- Manufacturer:
- FORD
SummaryFor 2018-2021 EcoSport/Expedition/Navigator, 2019-2021 Ranger/Transit Connect, 2020-2021 Escape/Explorer/SuperDuty/Transit/Aviator/Corsair, 2021 Bronco Sport/F-150/Mustang/Mach-E the Workshop Manual (WSM) diagnostics may direct to replace a module on vehicles that use Ford Diagnosis and Repair System (FDRS). First, an FDRS session must be created on the vehicle prior to removing the faulted module. Once the session is started, run the Programmable Module Installation and replace the module only when instructed by FDRS. Installing a new module prior to starting a scan tool session may result in incomplete module configuration with DTCs U2100, U2101 and/or U2200. Once a session has been started, continue to follow normal WSM procedures to repair the vehicle.
Associated Products (13)Associated Documents - March 23, 2021•Document ID: 10189792Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 21-2087
- Date Added:
- April 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 3.5L EcoBoost engine and built on or before 02-Mar-2021 may experience an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P060B, P0420, P0430, P04F0, P2601 and/or P0364 stored in the powertrain control module (PCM). This may be due to various software parameters within the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (1)Associated Documents - March 23, 2021•Document ID: 10189791Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 21-2086
- Date Added:
- April 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 3.3L Duratec engine and built on or before 02-Mar-2021 may experience an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P060B, P0600 and/or P0607 stored in the powertrain control module (PCM). This may be due to various software parameters within the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (1)Associated Documents - March 23, 2021•Document ID: 10189790Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 21-2085
- Date Added:
- April 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 2.7L EcoBoost engine and built on or before 01-Mar-2021 may experience an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P060B, P0300 and/or P0316 stored in the powertrain control module (PCM). This may be due to various software parameters within the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (1)Associated Documents - March 22, 2021•Document ID: 10189789Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 21-2083
- Date Added:
- April 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 5.0L engine and built on or before 08-Mar-2021 may experience an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0364, P060B, P062B, P164C, P2601, P0171, P0172, P0174, P0175, P3450 and/or P1104 stored in the powertrain control module (PCM). This may be due to various software parameters within the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM and reset the keep alive memory (KAM).
Associated Products (1)Associated Documents - March 22, 2021•Document ID: 10189574Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49684
- Date Added:
- March 31, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles may exhibit diagnostic trouble code (DTC) U3000:49 stored in the image processing module A (IPMA). This may be due to the learned values in the IPMA not allowing the code to be cleared. To clear the DTC, download and run the IPMA - Reset the Image Processing Module A (IPMA) Learned Values application in Ford Diagnosis and Repair System (FDRS), then run the IPMA - Image Processing Module A (IPMA) Alignment application immediately after. If the U3000:49 is still present after running both applications, continue with normal diagnostics in Pinpoint Test AI in Workshop Manual, Section 419-07.
Associated Products (1)Associated Documents - March 8, 2021•Document ID: 10189557Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- SSM 49650
- Date Added:
- March 31, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with automatic high beam control may experience the fog lamps flashing when the automatic high beam control feature is turned on, the fog lights are turned on and the vehicle is driven in dark conditions. This may be due to the software in the headlamp control module (HCM). To correct the condition, reprogram the HCM using the latest level of the appropriate Ford diagnostic scan tool. If the condition persists, refer to Workshop Manual, Section 417-01 and continue with normal diagnostics. For claiming, use causal part number 13K198 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.
Associated Products (1)Associated Documents - March 3, 2021•Document ID: 10189772Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 21-2053
- Date Added:
- April 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 3.5L PowerBoost engine and built on or before 15-Feb-2021 may experience an illuminated malfunction indicator lamp (MIL) with diagnostics trouble code (DTC) P2C23, P2601, P164C, P060B and/or U0288 stored in the powertrain control module (PCM). This may be due to various software parameters within the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (1)Associated Documents - March 3, 2021•Document ID: 10189554Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49643
- Date Added:
- March 31, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150, Mustang Mach-E, Edge vehicles may exhibit a concern of Android Auto not wirelessly connecting and/or Android phones rebooting when connected to the vehicle via USB. This is due to a concern with the Google application on the customers device. Google has released a fix for these concerns. For Android phones not connecting wirelessly, request that the customer update their Android Auto version to 6.1 or later. For customers whos Android phone reboots when connected via USB, request that the customer update their Chrome application to 88.0.4324.181 or later. The customers service provider should be able to assist customers having difficulty updating their device. This is not a warrantable repair
Associated Products (2)Associated Documents - February 26, 2021•Document ID: 10187948Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49625
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 Mustang Mach-E/F-150/Edge/Nautilus vehicles may require a reboot of the SYNC 4 system. For vehicles equipped with a volume/power and right seek button, press and hold both the volume/power and right seek button for 10 seconds and the system will reboot. For vehicles not equipped with a volume/power button, holding the seek right and volume down buttons on the steering wheel controls will reboot the SYNC 4 system. The Workshop Manual (WSM) is in the process of being updated with this procedure.
Associated Products (3)Associated Documents - February 23, 2021•Document ID: 10188010Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- SSM 49618
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2018-2021 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with DTC P025A And/Or DTC U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs or loose/corroded grounds. Inspect FPCM connector, applicable grounds(F-150- G401, Expedition/Navigator- G403, Transit- G401, 2018-2019 Explorer G302, 2020-2021 Explorer/Aviator- G407) and confirm FPCM connector (F-150- C4336, Expedition/Navigator- C433, Transit- C433, 2018-2019 Explorer C3239, 2020-2021 Explorer/Aviator- C4033) is fully seated prior to performing PC/ED diagnostics or replacing any components.
Associated Products (5)Associated Documents - February 22, 2021•Document ID: 10188007Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 49602
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles built on or before 29-Jan-2021 and equipped with a console gear shift lever may exhibit a condition where the gear shift lever is unable to come out of the park position. Some vehicles may also exhibit the gear shift lever stow function is delayed or inoperative. This may be due to software in the gearshift module (GSM). To correct the condition, reprogram the GSM. For claiming, use causal part 7210 and applicable labor times in section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - February 22, 2021•Document ID: 10188006Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49601
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles may experience the anti-theft intrusion alarm system activating when there is no evidence of an intrusion. This may be due to the intrusion alarm system sensing vibrations that are characteristic to other vehicle systems. To correct the condition, update the body control module (BCM) to the latest software level using the appropriate scan tool. After BCM reprogramming completes follow the on-screen prompts to relearn the TPMS sensors. For claiming, use causal part 15K609 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - February 19, 2021•Document ID: 10188005Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49597
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles may experience intermittent remote commands from the FordPass mobile app. Intermittent command behavior may also lead the customer to believe there is no cellular signal or coverage. FordPass mobile app commands may become operative again after starting the vehicle with the ignition or key fob. Ford Engineering is developing a software update that is expected in late March 2021. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment for April 2021. This software will be programmed to the vehicle via an over-the-air (OTA) update if the vehicle is connected to the customers FordPass account. Once the update becomes available, contact the customer to ask whether they received the OTA update and confirm if the service appointment is going forward. Monitor OASIS for updates.
Associated Products (1)Associated Documents - February 17, 2021•Document ID: 10188002Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- SSM 49591
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles built at the Dearborn Truck Plant on 04-Dec-2020 and through 11-Dec-2020 equipped with a power tailgate may experience the latches not cinching after reaching the closed position. This is due to a software issue with the rear trunk gate module (RGTM). To resolve the issue, update the RGTM to the latest level using the appropriate diagnostic scan tool. If the concern is still present, continue with normal diagnostics found in Workshop Manual (WSM) Section 501-04. For claiming, use causal part 14B291 and applicable labor times in section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - February 16, 2021•Document ID: 10187986Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 49582
- Date Added:
- March 3, 2021
- Manufacturer:
- LINCOLN
SummarySome 2021 F-150/Explorer/Aviator/Police Interceptor Utility vehicles, excluding hybrid, with 5,000 miles (8,000 km) or less may exhibit harsh or delayed engagement/shift concerns with or without transmission diagnostic trouble codes (DTC) in the powertrain control module (PCM). Most concerns at low mileage may be addressed with the accelerated main control break-in routine. Refer to Workshop Manual (WSM) Section 307-01 Diagnosis and Testing, DTC Chart and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. This routine cycles the shift solenoids and clutch control valves to remove contamination that may be sticking the valves and must be performed along with an adaptive drive cycle before attempting internal service. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (3)Associated Documents - February 15, 2021•Document ID: 10187982Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 49573
- Date Added:
- March 3, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 3.5L PowerBoost engine may experience a rough running engine during idle and an illuminated malfunction indicator lamp (MIL) with diagnostics trouble code (DTC) P0300, P0304, P050E and/or P2451 stored in the powertrain control module (PCM). Inform customers that Ford is developing a calibration software update for the PCM that is expected in March. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment for repair in April. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Associated Products (1)Associated Documents