2024 Toyota Models: Battery Maintenance TSB

Toyota has issued a manufacturer communication (TSB 10252247) addressing the critical need for proper 12V auxiliary battery maintenance in new vehicles, particularly those in storage. This bulletin, relevant to the 2024 TOYOTA Camry manufacturer_communication, aims to prevent issues arising from battery discharge and ensure optimal performance and longevity.

Why Battery Health is Crucial

A vehicle's battery, especially when stored, is susceptible to various conditions that can significantly reduce its performance and service life. Factors such as storage duration, ambient temperature, parasitic drain from vehicle systems, and overall battery load all contribute to potential discharge. Maintaining the battery's state-of-charge is vital for its long-term health.

Toyota's Battery Warranty Policy

Toyota's policy explicitly states that battery warranty coverage is not provided for batteries that are discharged or fail due to a lack of proper maintenance. This underscores the importance of adhering to recommended battery care guidelines to avoid potential out-of-pocket expenses for owners. The 2024 TOYOTA Camry manufacturer_communication highlights this policy for dealers and owners.

Dealer Pre-Delivery Responsibilities

To prevent customer service concerns related to an undercharged battery during the initial weeks of ownership, Toyota places the responsibility on dealers. Dealers are required to maintain the specified State-Of-Charge (SOC) of the vehicle's 12V auxiliary battery while it is in stock. Furthermore, dealers must ensure the proper SOC at the time of delivery to the customer.

Specifically, all dealers should test the auxiliary (12V) battery and recharge it if necessary. This inspection and potential recharge must be completed no more than 48 hours before the vehicle is delivered to the customer. This measure is a key part of the 2024 TOYOTA Camry manufacturer_communication to ensure customer satisfaction.

What Owners Should Know

As an owner of a new 2024 Toyota vehicle, understanding this manufacturer communication can help you ensure your vehicle's battery is in optimal condition upon delivery. While dealers are responsible for pre-delivery maintenance, being aware of these guidelines can help you confirm that proper checks have been performed. If you experience battery-related issues shortly after purchasing your new Toyota, refer to this information.

Source: NHTSA ID: 10252247