Volkswagen Taos Complaints

507 consumer complaints on file.

#11519734May 1, 2023
FUEL/PROPULSION SYSTEM
My 2022 VW Taos suddenly began to lose acceleration and the check engine light and EPC light came on. Upon contacting the dealership, they said there is a recall on my car for the exact issues, however they do not have any parts to fix it and do not have an ETA of when it can be fixed. The safety recall states that if operating the vehicle while this issue is happening, it could result in a car crash. The dealership then suggested I could bring the car in for a diagnostic test but it would take 2 WEEKS MINIMUM to find out the results because they are backed up. With an unsafe car to drive, I asked the dealership if I could have a loaner car in the meantime since mine is unsafe to drive. They told me they don’t have any and to try contacting corporate for a voucher for a rental car. I contacted corporate and they had no idea what “voucher” I was talking about and said they do not do that. Now, I am in limbo with no vehicle, no way to get to work, and no timeline on when VW will have the parts for the safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517418April 17, 2023
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the radiator and the engine was leaking coolant and that the head gasket and hose needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517151April 14, 2023
VEHICLE SPEED CONTROL, ENGINE, FUEL/PROPULSION SYSTEM
The vehicle has a lag that keeps it from properly accelerating from a stop, it also seems like there might be an issue with the transmission because the vehicle will jerk back and forth when letting off of the gas like it is a manual transmission but it is an automatic transmission. It seems like the vehicle never knows what gear it should be in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516837April 13, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
My car has been leaking cooling into the head gasket for 4 months. I have been waiting a month for parts and no update. My passengers and my safety was at risk when my car stalled out on a busy road. The problem has been inspected by the Volkswagen dealership. I found out there was a problem when my engine coolant light came on after less than one month of owning the vehicle. My front collision warning does not work correctly. It alerts me when there is vehicle in front of me or when there is a fork in the road. My car was on cruise control and came close to a vehicle and no notification or alert notified me and I have the feature set to alert me "early" to avoid collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516822April 13, 2023
ELECTRICAL SYSTEM
Check engine light came on not long after buying the vehicle, additional electrical issues began including window regulator failures and battery failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516801April 12, 2023
ENGINE
Defect in the head gasket results in rapid dissipation of the engine coolant which may risk overheating and fire. The issue first appeared at around 15 thousand miles. I can see in online forums that there dozens of other consumers that report facing the same issue at least as early as September 2022. There is already a complaint field for this same problem with NHTSA under ID 11501924. There are no remedies offered by VW and my car is currently inoperable and is indefinitely at the dealership's garage. There has been no manufacturer's report by VW for this issue in compliance with 49 CFR Part 589 despite the issue being clearly widespread. I would appreciate this matter to be looked into for potential recall campaign initiation. VW is offering no rentals or loaners while I continue to pay my monthly lease payments with no sight of having my car repaired any time soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514855March 31, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Pulling into a parking spot, vehicle had a sudden burst of acceleration, as it was still on the road, resulting in an accident. Vehicle drove over a parking curb, hitting a small tree and a sign. Vehicle felt like there was a lag in response timing of the throttle to acceleration response. No one was injured, including myself the driver. Vehicle at this moment is at the VW dealership getting repaired. Insurance was notified at time of accident. No warning lights occurred at time of accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11513997March 27, 2023
ENGINE, POWER TRAIN
Engine coolant sign was on. Checked levels of coolant, it was very low. Took the car to the dealer, they diagnosed it with faulty head gasket/leak. Dealer ordered parts to fix the engine. Safety concern: engine can get overheated if issue is not discovered in time. Also car has been underperforming, issue with acceleration, turbo lag, power delivered by engine. Could be related to the head gasket issue or a different issue. Waiting to hear more from the dealer and I will send more updates
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513499March 23, 2023
ELECTRICAL SYSTEM, WHEELS, VISIBILITY/WIPER
1.) My navigation freezes atleast 3x in a 1 hour drive. I have to reset it every time it freezes. 2.) Rearview camera sometimes blacks out. 3.) Rear wiper blade makes a really loud noise when on. 4.) Driver side wheel makes a grinding noise when I turn right. 5.) Passenger window switch is loose. When trying to switch window up the entire connector comes out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513274March 22, 2023
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
While stop at red light on 2 occasions, the car goes into the auto stop start feature. The light turns green and I depress the accelerator to start to drive and nothing happens. I frantically try to determine what's going on my, shifter is in Drive and nothing. I press ignition to start and it states car in drive. Shift car to park and car starts. This all occurred after VW did Campaign #24IR. This is dangerous since if people don't realize your not moving they can rear end you or go backwards on a hill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512692March 19, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
My car has lagged two different times and would not accelerate causing me to get off the road and turn the car off. The two occurances were about 6-8 months apart from eachother. The engine recorded multiple misfires and the second time it happened I was able to get a video of it. The dealership said that I ran out of gas the first time, even though I had a quarter of a tank and said that it went into lower power mode. The second time it happened they didn't know what was wrong with it because they couldn't reproduce the problem. I have also had problems with the sudden collision light coming on even though there is nothing in front of me. At times the car breaks on its own if I'm using the cruise control, making sudden stops. I have told the dealership this problem as well, but they didn't know what to do because they couldn't reproduce the problem. The final problem I'm having is with the brakes. My car has about 33, 000 miles on it and I had it in for service early February for an oil change. When it was in they said I needed new tires, but said nothing about my rear brakes needing to be changed. I then took my car in to get new tires about a month later and the company said that my rear brakes were going to need to be replaced soon. After traveling just under 800 miles, my brakes started to grind and were showing that they needed to immediately be changed. My front brakes are like brand new brakes. Multiple mechanics have expressed that my brakes shouldn't have worn so quickly and that if anything it should be the front brakes, not the back. I recently called VW to ask if there was a problem with the brakes and they said no. However, after investigating more online, I found that it is a problem in other Taos vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512196March 16, 2023
ENGINE, FUEL/PROPULSION SYSTEM, SERVICE BRAKES
Vehicle when new was grinding brakes and smell like they were burning. brought to dealer no issue found. Vehicle did this numerous times like calipers were sticking and not releasing. Vehicle had excessive oil burn. 1/2 quart down with 1000 miles. Vehicle was over filled when brought back to dealer.. no warning light. Oil was change a 2nd time with no issues. Brought vehicle back to dealer on 2/16/23 for oil change. After 2 weeks oil light came on for excessive oil. brought back to dealer again for them to drain some oil out. Now having issues with filling car with gas. Pump keeps clicking off, which could be EVAC system. This car has only 9000 miles and shouldn't have this issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512048March 15, 2023
ENGINE
Error: Start / Stop Car not driving normal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511376March 11, 2023
POWER TRAIN
When put in reverse vehicle would not move (reverse back). Vehicle needs to be restarted several times for it to reverse properly. A safety issue when trying to maneuver in live traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511229March 10, 2023
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
The vehicle suddenly loses power without warning/notice for a few seconds when attempting to accelerate from a stop; the car will move at speeds between 1-3 mph. The condition occurs multiple times during a drive cycle, especially when cold but also when at operating temperature, and has happened in wet and dry conditions causing numerous near-miss accidents due to the lack of poor response. This is a rental vehicle from National.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510726March 8, 2023
UNKNOWN OR OTHER
The start/stop system error. I have taken the vehicle in and every time I’ve been told there is nothing they can do to fix it, only annotate the codes. The first incident I had been driving for about 10 minutes and was on the highway and had to slow down. When attempting to accelerate past 50 mph I could not. Multiple incidents have occurred since each has been on city streets. It makes the car stutter to accelerate off at all. This has happened multiple times leaving my neighborhood. This could cause me to be t-boned if it stalls while traffic is high. The issue cannot be reproduced by the VW dealership as shutting off the engine and starting it again corrects the issue temporarily. Until you do so the vehicle will not accelerate properly. Only the dealership has inspected. The check engine light comes on until you restart the vehicle then goes away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510499March 6, 2023
VEHICLE SPEED CONTROL
The car auto-accelerates and the acceleration is very jerky. When you put the car in gear it accelerates without control. Too dangerous to drive in the city.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509843March 2, 2023
POWER TRAIN
The contact rented a 2023 Volkswagen Taos. The contact stated that while the vehicle was in drive with the brake pedal depressed and entering the garage, he released the brake pedal and the vehicle rolled and stalled. Additionally, the vehicle failed to start. The contact had to hold the fob near the WIFI button to start the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508424February 21, 2023
EXTERIOR LIGHTING
I keep the light switch turned to auto. At random times I will get this warning on the center display to turn on the lights. I look down and find that the switch has turned to the left to off. I have no idea how this happens. It is not in a place where I can bump it or touch it. I do not feel safe knowing that I think that I have lights on and they are, in fact, off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508018February 18, 2023
SERVICE BRAKES
I am writing to address the problem with the rear break pads on this car. 9/29/22 my rear breaks were at 6+mm mileage recorded 21,926. 2/13/23 my rear breaks were at 1mm mileage recorded 27,451. VW took video footage. I had the breaks replaced by a certified mechanic 2/17/23, I also received a notice the same day, it was a warranty extension on the rear breaks. This notice stated that the warranty was extended to 2 years or 24,000 miles. I went over the 24,000 by 3,451 miles and it wasn’t honored. This is a major safety issue with a lack of timely action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Taos