Volkswagen Taos Complaints

471 consumer complaints on file.

#11759606August 26, 2026
VEHICLE SPEED CONTROL
At highway speeds, the speedometer does not show actual moving speed. I’ve noticed it will be ranging 5-10 mph difference. Car will display 65 mph but police radar and gps will say a speed in the 70s. Everything stock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759242August 24, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
No back up camera. Entire display screen went black. Software crash? Tried rebooting by holding down buttons, locking and walking away. Nothing still black. No words on the screen. This concerns me because of the kids that play in the yard and my older kids that back out with the car. It will cost me $200 just to perform a scan for faulty codes. And then, if it’s a dead control module, just the part is $900. Can’t afford this, but need the back up camera. Car is no longer under warranty. Shouldn’t this be a safety recall? The side panels next to the speedometer won’t load anything either. Anything except the speed won’t come up in the middle, just loops and says “starting compass” then “compass is not available”. No setting on the display screen, no radio or phone, etc. just black. The speed, mi. to empty, temp., and cruise control work. Along with the gas gage and temp. gage. I read it may need a USB update using an OTIS machine? Infotainment update.? TSB-91-23-03?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758707August 22, 2026
ENGINE, FUEL/PROPULSION SYSTEM
On July 30, 2026, while driving my 2022 Volkswagen Taos out of my apartment parking lot, the EPC and check engine lights illuminated. The vehicle shook, lagged, stalled, and could not accelerate normally. I parked and turned it off. An authorized Volkswagen dealer diagnosed a faulty spark plug. On August 12, the same failure recurred. The EPC and check engine lights illuminated, the vehicle shook, and it again lost acceleration. The dealer attributed the misfire to poor fuel caused by Arizona monsoon and dust-storm conditions and added a fuel additive. However, the only major dust storm around these dates occurred on August 19, after the first two incidents. No fuel-test results were provided to support this explanation. On August 20, the failure occurred a third time while I was driving on a major road. The vehicle shook and experienced a severe loss of propulsion and acceleration. The check engine light remained on after the engine was turned off. I had to restart the vehicle three times before I could move it into a parking lot. I was less than one mile from entering a highway, and the sudden loss of acceleration in traffic created a serious collision risk. The vehicle was towed to the dealer. On August 21, the dealer again attributed the misfire to poor fuel. It added fuel-system cleaner, filled the tank with 91-octane fuel, and test-drove the vehicle, but the misfire remained. The technician then reported that three spark plugs were fouled and required replacement. The same dangerous loss-of-power condition occurred three times within 22 days despite two prior repair attempts. The cause of the repeated misfires and fouled plugs remains unidentified. The vehicle is at the Volkswagen dealership and is available for inspection. There was no crash, fire, or injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757992August 19, 2026
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, UNKNOWN OR OTHER
The infotainment system on my 2022 Volkswagen Taos began displaying a persistent "frozen software update" notification approximately six days prior to June 28, 2026. This condition disabled normal use of the radio and, most significantly, the vehicle's backup camera — a federally required safety feature. The vehicle was brought to an authorized VW dealership for a scheduled 110,000-mile service completed on June 27, 2026, with resolution of this software freeze as the primary concern. The issue remained unresolved following that visit. Prior guidance to leave the vehicle running while parked to allow the update to complete was followed with no change in the condition. The vehicle was returned to the dealership on the evening of June 28, 2026, with an additional appointment scheduled for the morning of June 30, 2026, specifically to address the unresolved defect. As of this filing, the backup camera and radio functions remain impaired due to this unresolved software failure, despite a dealer service visit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756316August 11, 2026
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
I am filing this complaint because Volkswagen is refusing to honor its factory powertrain warranty to cover a catastrophic internal engine failure on a vehicle with only 22,531 miles. The vehicle is well within its manufacturer's powertrain warranty limits. I have provided Volkswagen with two official receipts proving routine oil changes, GEICO insurance records proving the accident caused no front-end or engine damage, and an official email from Volkswagen stating there were no pre-existing issues with the vehicle. Furthermore, the engine issues align closely with known fuel system and engine defects currently being litigated in the class-action lawsuit Hardy v. Volkswagen. The vehicle suffered an acute mechanical/electronic failure the engine revved past 4,000 RPM, but the vehicle experienced severe sputtering, shaking, and minimal forward propulsion. The EPC (Electronic Power Control) warning light illuminated on the dashboard. Volkswagen dealership at middletown even states via email as attached can not determine the exact cause of the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755980August 10, 2026
ENGINE
Per VW TSB 15-23-01, Volkswagen explicitly admits that the original engine production head gasket design is defective. A leaking head gasket can cause sudden engine overheating, power loss, or catastrophic engine failure while driving. This seems like a major , dangerous issue that should be covered under a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753560July 29, 2026
BACK OVER PREVENTION
The contact owns a 2024 Volkswagen Taos. The contact stated that while reversing, the rearview camera was intermittently inoperable. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The contact associated the failure with NHTSA Campaign Number: 26V473000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was not contacted. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752754July 24, 2026
ENGINE
head gasket well known issue with no campaign or warranty coverage Volkswagen issued an official TSB 15-23-01 (Head Gasket Leakage) acknowledging that the original factory head gasket design on early Taos models allows coolant to leak. The production line was eventually updated with a redesigned gasket. They denied coverage or even partial reduction in labor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752378July 23, 2026
SEAT BELTS
I am submitting this complaint because the driver's seat belt does not fit me properly despite using all available factory adjustments. I am an adult female who is 5 feet 2 inches tall. The driver's seat is adjusted to its highest position, and the shoulder belt height adjuster is set to its lowest position. Even with these adjustments, the shoulder belt crosses and rubs against my neck instead of resting across the middle of my shoulder and chest. This has been an issue since I purchased the vehicle. The discomfort has become increasingly severe over time and now causes me to repeatedly reposition the belt while driving because it presses against my neck. I am concerned that the restraint system does not properly accommodate shorter adult drivers. While the seat belt remains fastened, the fit is poor enough that it creates a distraction during vehicle operation and raises concerns about occupant protection in a crash. I am requesting that NHTSA evaluate whether the seat belt geometry in the 2022 Volkswagen Taos provides an appropriate fit for shorter drivers and whether similar complaints have been reported by other owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751949July 21, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Brake grinding constantly Infotainment overheating and shutting down Additional money on car insurance due to android auto failure with infotainment system Odometer doubling milage during infotainment failures Wipers going by themselves Windows go down when pressing up SOS BOX making random beeping noises Driver Chair constantly sinking back down Warning lights constantly coming on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750349July 14, 2026
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
On 7/9/2026, my 2022 VW Taos was brought to the dealer for being severely underpowered, check engine lights on, and a strong raw fuel smell inside the vehicle. On 7/10/2026, the dealer stated the vehicle was ready, claiming they replaced a turbo charge pipe O-ring. The service advisor verbally stated the vehicle had been successfully test-driven for 5 miles on streets and the highway. However, official paperwork only stated "cleared faults verified no leaks in system, vehicle is now operating as designed." Immediately upon driving home on the highway, as the vehicle reached 70–75 mph under load, a loud whistling noise and a sudden, dangerous loss of propulsion occurred simultaneously. The vehicle was returned to the dealer on 7/10/2026. On 7/13/2026, the vehicle was picked up after a second repair where the dealer admitted the plastic charge pipe (05E-145-673-Q) was actually fractured and had completely blown off the turbocharger during my highway drive, generating fault code P227900 (Intake Air System Leak). Upon reviewing the paperwork from both visits, I discovered the odometer had only increased by exactly 1 mile during the first service visit. The dealer completely failed to road-test the vehicle under actual highway boost loads before certifying it as safe, which directly caused a catastrophic structural engine failure and an emergency safety hazard at 75 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749355July 9, 2026
FUEL/PROPULSION SYSTEM
I purchased a 2023 VW Taos SE about a year ago (May 2025) as CPO less than 7k miles. It is still under the warranty; however, I already had to bring this Taos to the VW dealership for 3x. First was A/C was not cool enough. They found a leak. In June 2026, I had to bring due to the engine light being on. They found out EVAP fuel leak detection pump being faulty. And less than 1 month later (July 2026), once again the engine light came on. This time apparently EVAP canister is the problem and needs to be replaced . My Taos is currently at the dealership. I am reporting this, in case other Taos owners have similar experiences. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749254July 9, 2026
ENGINE
While driving at highway speeds, the a low coolant caution light came on. We immediately pulled over before the engine overheated and added coolant and brought the vehicle in for repairs. This Taos currently has 43,000 miles and needs its head gasket replaced for the SECOND time. The first head gasket was replaced on 12/23 with 16,000 miles under a technical bulletin by VW. This is a know issue for this vehicle. With a head gasket failure, this can lead to engine overheating and seizing. This needs to be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748314July 4, 2026
SERVICE BRAKES
am reporting a recurring rear brake issue with my vehicle. The rear brake pads and rotors have required replacement approximately every 20,000 miles, which appears abnormal given that the front brake pads have never required replacement and are still measuring approximately 8 mm. The rear brakes have worn prematurely and unevenly compared with the front brakes despite normal driving conditions. I am concerned this may indicate a defect involving the rear braking system, electronic parking brake, brake bias, calipers, or related components. The recurring premature rear brake wear has created repeated repair costs and raises concern that the braking system may not be functioning as designed. I would like this documented for safety review.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747765July 1, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
There have been multiple complaints of the mechatronics unit failing prematurely. I am facing that right now and it should be under warranty but is being challenged. So many people have mentioned the mechatronics unit failing prematurely upon research and discussion with the dealership. The car stalled on the freeway and I was unable to accelerate. It was confirmed and being worked on by the dealer. All regular maintenance has been done. “Trans in emergency mode. You can keep driving.” Showed up 5 minutes before the car stalled
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747436June 30, 2026
ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST, LANE DEPARTURE: BLIND SPOT DETECTION
My Toas since purchase, will lose its safety features for an indefinite amount of time. It will come back and go away. I have photo documentation of this. It will also at random times apply the brakes because it thinks I'm going to collide with something when nothing is there. This vehicle is faulty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747149June 29, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2025 Volkswagen Taos. The contact received notification of NHTSA Campaign Number: 26V258000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The parts for the recall repair were on back order. The contact stated that two local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747011June 28, 2026
ENGINE
The engine coolant is leaking and the cylinder head gasket is leaking at the back of the engine. This requires full replacement. This is a known issue with Technical Service Bulletin 15-23-01 from Volkswagen back in 2023, and both VW and our Dealership are refusing to cover the costs of replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746951June 27, 2026
STRUCTURE:BODY
Brand-new 2026 VW Taos purchased Nov 28, 2025. Within 6 days (Dec 4), both front doors became severely misaligned and detached from proper positioning. Visually, the body line from the rear doors is completely uneven.The vehicle had 5 repair attempts for this issue. Four attempts at Volkswagen Cypress between December and January. They made temporary adjustments, but the doors misaligned again on their own. After waiting 3 months, VW Corporate unjustly denied my buyback request on June 1.I sought a second opinion at West Houston Volkswagen on June 16, 2026. Certified technicians explicitly stated mechanical adjustments are impossible because it is a core structural factory assembly defect. They determined the car must go to a body shop. Yesterday, VW contacted me to retain the vehicle for days at a body shop but outrageously refused a complimentary loaner, demanding I pay for a rental car out of pocket.This vehicle platform already faces federal safety recalls for structural and safety component failures. This defect severely compromises structural integrity and safety. I have severe anxiety that the door latches will fail on the highway. Because side airbag sensors are located inside the doors, I fear impact energy will not transmit correctly in a crash or pothole, causing airbags to fail to deploy. I demand a federal investigation into this manufacturing defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746041June 23, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving at various speeds, the vehicle unintendedly decelerated. The contact associated the failure with NHTSA Campaign Number: 22V687000 (Engine and Engine Cooling). The contact associated the failure with the recall. The contact stated that several unknown warning lights and the EPC and engine temperature warning lights were illuminated. The contact stated that the dealer was contacted but was unable to determine the cause of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Taos