Volkswagen Taos Complaints

507 consumer complaints on file.

#11660260May 11, 2025
ENGINE
My EPC warning light has come on for the second time in last year. I reported this to VW less than year ago and car just stalled out in middle of very busy intersection so going back to VW again tomorrow
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659345May 6, 2025
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
- The head gasket failed twice in less than one year on my 2022 Volkswagen Taos. The vehicle also experienced a fuel pump failure, rear brake pad wear down to metal-on-metal, and the underbody panel detached while driving due to being improperly secured after a dealership repair. Yes, the components may be available for inspection upon request through the dealership. - The second head gasket failure resulted in coolant loss, which can lead to engine overheating and potential failure while driving. The underbody panel detached while I was on the freeway, posing a serious safety hazard to me and other drivers. The brake system issues, including vibration and scraping noises, raise concern about brake reliability and stopping ability. - Yes, all issues were confirmed and addressed by authorized Volkswagen dealerships: DeMontrond Volkswagen (Conroe, TX) and Momentum Volkswagen (Houston, TX). - The vehicle has been inspected and repaired multiple times by Volkswagen-certified service technicians. No inspections by police or insurance have taken place. - No warning lamps appeared before the head gasket failures. The brake issues were first noticed as vibrations in the brake pedal after a service visit, followed by scraping noises, which were later diagnosed as metal-to-metal contact. The underbody panel incident occurred suddenly after leaving the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658979May 5, 2025
ENGINE
A vehicle randomly shuts off when stopped in a red light and you have to start it back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658580May 2, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
Car dies/stalls while in drive when adaptive is engaged. Entertainment / navigation system has quit working despite multiple times I’ve reset. Acceleration is dangerous at times and accelerates too quickly. Also seems to be sluggish due to fuel injector issues requiring me to press gas pedal harder to maintain speed. Windows don’t always respond to button and seem to stall. Check engine light keeps coming on despite being cleared . I only have 28,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657460April 29, 2025
SERVICE BRAKES, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car only has 16,000 miles on it. Started smelling antifreeze when the car was started. Took to dealer- faulty, failing head gasket. Bad since manufactured. Also, brakes had sounded loud since purchased. Told this was just the type of brakes. Upon inspection of the vehicle for the head gasket it was noted that the rear brake pads need replaced!! Again, this car only has 16,000 miles on it. From research it appears the head gasket and rear brakes are an issue for the 2023 Taos. Dealer/shop has had the car for 6 days and I was told if I needed a loaner it would now cost me $ out of pocket....for a manufactured failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656780April 25, 2025
ENGINE
Car transmission is lagging. It’s unsafe merging on highway. Lags for way too long when changing lanes and accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656299April 23, 2025
SERVICE BRAKES
Vehicle Make/Model/Year: 2023 Volkswagen Taos Component: Service Brakes / Electronic Parking Brake Odometer Reading: ~45,000 miles I am reporting a recurring issue with the rear brake pads on my 2023 Volkswagen Taos. The rear brakes were first replaced at around 25,000K miles due to premature wear and noise. A little over a year later, the brakes are again making noise and showing signs of wear. The issue appears to be affecting many Taos owners based on online forums and published warranty extensions from Volkswagen. Volkswagen has acknowledged premature rear brake pad wear on 2022–2025 Taos models by extending the brake pad warranty to 2 years or 24,000 miles. However, I am now outside of this extended warranty due to mileage, and the manufacturer is declining further coverage, citing "normal wear and tear" — despite this clearly being a design or electronic system defect, not regular use. There is reason to believe the Electronic Parking Brake (EPB) or brake bias may be contributing to the excessive rear brake wear. I am concerned that this could pose a safety risk if the brakes fail unexpectedly, and it is also placing an undue financial burden on owners who must replace brakes every year. I am requesting that NHTSA investigate this issue further and determine whether it warrants a broader recall or mandatory service campaign to protect consumer safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655053April 16, 2025
SERVICE BRAKES
I have just replaced the rear brakes on my 60k mile Taos for the second time. I am far from the only person I have seen multiple online reports of brakes being worn down by the 20k mile mark. Not only is this issue unsafe, it is expensive for the car owner. VW extended the warranty to 24k miles. But only on the first set of brakes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654983April 16, 2025
ENGINE
Multiple times while driving the check engine light has come on, followed by some shaking then the car shuts off. Taking it into the dealership for service is of no help as they claim the car is fine, but this keeps happening. Very dangerous and if you read online and complaints on this board this is not an isolated event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654875April 15, 2025
SUSPENSION, UNKNOWN OR OTHER
Truck stutters when accelerating, as if it is going to cut off. There were 2 warning signs illuminated on the dashboard. According to the service center it was the road sign display that was malfunctioning. About 3 days later, the service tech said it could be the front camera or sensor. A week after that, it was believed to be a software issue. Almost a month later, there is still not an answer to what has caused the warning lights to come on. Still no word on the stuttering while accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654576April 14, 2025
UNKNOWN OR OTHER
The speedometer inside the vehicle is off by 4-5 mph at speeds higher than 55 mph. I have timed several miles with my cruise set at 60mph, at 65 mph, and at 70 mph. All miles were off by 4-5mph. To confirm, I used numerous GPS apps to confirm the VW Taos speedometer is indeed off. Digital radar devices on highways have confirmed this as well. I have reached out to the dealer and my local VW dealership and they do not believe this is a safety concern. If I did not notice this, this could be life changing whether it’s an accident, traffic violation, or even something more serious.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654018April 11, 2025
UNKNOWN OR OTHER
Coolant warning made me pullover on highway looked online a lot of people have the same trouble of coolant going low without any visible leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652954April 5, 2025
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
While driving I received an 'Auto Start/Stop' error message and my engine light was flashing. Lost drivetrain power. Pulled over and turned vehicle off. After letting it sit for 10 minutes I restarted the vehicle and the Auto Start/Stop error message displayed but no check engine light this time. Drove vehicle home and could not replicate issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651718March 31, 2025
SERVICE BRAKES
The contact owns a 2024 Volkswagen Taos. The contact stated that there was an abnormal squeaking sound coming from the brakes. The contact stated that the brakes were metal-on-metal after a brake replacement the month prior. There were no warning lights illuminated. The rear driver’s side brake pads were extremely low. The vehicle was taken to the local dealer, who determined that the brakes were working as designed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651365March 28, 2025
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving approximately 25 MPH, the check engine and ECM warning lights illuminated, and the vehicle decelerated and would only operate in LIMP Mode. During the failure, the vehicle was shaking and vibrating abnormally, and it was difficult for the driver to control the steering. The vehicle was driven directly to the local dealer, who diagnosed the vehicle with a cylinder #3 misfire. The cause of the misfire was not determined. The manufacturer was not yet contacted. The failure mileage was 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650685March 26, 2025
ENGINE, ELECTRICAL SYSTEM
Accelerating Transmission Shifting When accelerating from a full stop, using same force of pressure on foot to accelerate the vehicles behaves differently every time. Vehicle will rev and have a 1-3 second delay to move the wheels/tires, or have no delay. There is no common variable to know how the vehicle will accelerate from stop to stop. Have tried to narrow down anything unique to identify when this happens but it is sporadic and unknowing how the vehicle will behave. Specifically, have noted if the occurrences are unique to: Slope or incline, humid weather versus dry, fuel type (have always used same), cold temperatures versus warmer or cool, or any unique non-ordinary operating conditions. Safety risk- anytime vehicle is supposed to accelerate. Daily safety risks- We enter a roundabout and attempt to accelerate, and vehicle hesitates for 3 seconds causing us to not enter or risk hitting vehicle oncoming. Vehicle behind attempts ot accelerate as well usually resulting in. honking at us- daily. Left hand turn. Apply pressure to accelerator, and cannot make turn or get hit by oncoming vehicle. Parking lot. Accelerate over speedbump, vehicle lags/rev's, and then rapid acceleration causes vehicle to jolt almost hitting people/animals. Window will go up when switch is in position to lower and vice versa. Issue from day one. Our dog was in vehicle. Window down about 4 inches. At intersection. Went to accelerate which hesitated while holding switch to lower window, and window went up with our dogs nose still between car interior and exterior. Focus was on driving if we could make through intersection and could only imagine if we had a child with their hand out. The above is noted when vehicle has been in for service. Vehicle is currently at dealer and we will not accept vehicle until Volkswagen identifies issues. Known issues with this year and model AWD model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650468March 25, 2025
SERVICE BRAKES
Went to a VW dealer in Sept of 2024. Dealer recommended that I get new rear brakes as they were low. VW had a service bulletin extending the warranty, but the dealer refused to offer warranty work as they were not worn enough even though they said they needed to be replaced. As of March 2025. the rear brakes are now metal on metal with no warning given under 30k miles. This is a known manufacture defect. Volkswagen in March 2025 refused to offer warranty, as it expired a few weeks ago. No warning given and known faulty rear brakes. A major safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648064March 13, 2025
UNKNOWN OR OTHER
Sunroof shattered at a red light suddenly. Outside temperature was around 50 F. Two friends had small superficial cuts. We were stopped at a red light at the city (ATL). Vehicle is been inspected and the fault is been adjudicated to an impact. Sunroof has cero impact marks nor does it have impact holes or impact point. Two main horizontal fractures can be seen at the front and back portion of the glass. Affected glass is the first motorized glass. No other impact of scratches on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647730March 11, 2025
POWER TRAIN
Vehicle is persistently lagging in acceleration on highways
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647182March 8, 2025
UNKNOWN OR OTHER
Car hesitates when gas is pushed and will take off suddenly .Almost caused a accident many times vehicle is dangerous!! Some thing must be done!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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