Volkswagen Taos Complaints

507 consumer complaints on file.

#11669062June 24, 2025
ENGINE
Light came on for leak detection pump failure upon starting car. Drove to dealer directly immediately upon looking up indicator light. Felt as if care was misfiring Deal found fuel pump in need of recall repair. Dealer also found coolant leak and recommended engine teardown. Diagnostic found block deck warp over permissible range 0.05m. Requiring full engine replacement. No previous indication of issue, leaking, or over heating. No cause of warp known or can be given. 60K miles on car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668670June 23, 2025
ENGINE
Car was purchased in August 2021. In August 2022 it was taken in for service at Onion Creek VW in Austin for multiple occurrences of alerts for low coolant level. The dealership topped off the coolant reservoir and said there are no visible leaks and refused to further diagnose. Then in June 2025 with 22,000+ miles the same occurred again. Took it to Vanguard VW in Austin and they diagnosed a bad head gasket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668536June 23, 2025
SERVICE BRAKES
I own a 2022 Volkswagen Taos with about 45,000 miles. I have had to replace the rear brake pads and rotors THREE TIMES already within this mileage, which is extremely unusual. During the third replacement, a local independent shop discovered that the rear brake caliper was leaking brake fluid, so the caliper also had to be replaced along with the pads and rotors once again. The service shop disposed of the old parts but I have service records. A leaking rear brake caliper can reduce braking performance and increase the risk of brake failure, putting my safety and the safety of others at risk. This issue was confirmed by the independent shop during the third replacement. The first two replacements were done at an authorized dealer, but the caliper defect was not detected then. There were no warning lights or messages. The only sign was the unusually frequent need to replace the rear brakes three times in a short period, which may have been caused by an early defect in the caliper. I strongly request that NHTSA investigate this issue and consider whether a recall is needed due to the repeated rear brake failure in this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668295June 21, 2025
SERVICE BRAKES
Rear brake pads and rotors failed prematurely at 17,000 miles and again at 34,981 miles. Both times the brakes wore down to metal-on-metal with no dashboard warning light. The front brakes remain nearly new, suggesting an issue with brake balance or failure of the front braking system. First repair was performed under warranty, but second failure occurred outside VW's 24k rear brake warranty limit. Check engine light also returned within 24 hours of software update. This poses a major safety risk due to sudden brake failure and lack of warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668151June 20, 2025
ENGINE
When taking the vehicle in for service at Safford Brown Volkswagen to replace a faulty EVAP module, we were notified that the cylinder head gasket was leaking and would need to be replaced. This leaking coolant and crack in the head gasket can lead to early engine failure. This seems to be a consistent issue due to a faulty part specific to this vehicle year and make. Volkswagen has released a TSB on the issue but is not offering any recalls or free service to fix the faulty part they produced. The TSB was released on 17th of August 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666913June 14, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION
Driving on several occasions and the adaptive cruise control has completely stopped working while driving at highway speeds on numerous occasions. A dealership replaced the cruise control system. There are serious electrical problems with this car. Sometimes the cruise will stop working, the air doesn't work correctly, the screen will randomly get hot, shut off, glitch, buttons on steering wheel will randomly stop working, SOS system will randomly go off. Three dealerships have told my wife and I we are stupid and don't know how to work the car. Can provide pictures and videos but dealerships can never replicate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664586June 3, 2025
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2024 Volkswagen Taos. The contact stated that while attempting to drive from a complete stop and depressing the accelerator pedal, the vehicle failed to respond. The contact stated that there was a message regarding the engine and another unknown message displayed. The contact stated that bystanders assisted in pushing the vehicle out of traffic. The vehicle was towed to the Inn, where the contact was staying. The contact was able to drive the vehicle the following day; however, the failure recurred while attempting to drive from a complete stop at a red light on an interstate. The vehicle was pushed into a parking lot with assistance. The vehicle was towed to the dealer, where it was diagnosed that the fuel rail system pressure was significantly low. The dealer replaced the fuel pump and the gasket. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 5,479.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664471June 2, 2025
SERVICE BRAKES
This is my second report as I have 2 VW Taos 2022 model vehicles. This vehicle also needed rear brake pads replaced after only 11233 miles. This is a low mileage vehicle and was outside of the extended warranty VW had offered and hence did not cover the repair. These faulty brake pads also damaged the rotors and they needed replacement too. This is a safety and a quality issue. VW needs to recall these faulty brake pads and cover previous repair costs. I did call VW customer care on 6/2/2025, they documented my concern but said they would not cover any repair costs beyond their original extended warranty but did document my situation with early brake pad wear on 2 VW Taos 2022 model vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664386June 2, 2025
SERVICE BRAKES
Excessive break pad wear. Vehicle is 3 years old with only 18847 miles. Rear break pads have now been replaced twice (@11000 and @18847 miles). VW did have an extended warranty but that did not apply owing to the low mileage and lack of need to visit dealership for repair. Excessive break wear is a quality and safety concern. Problems with Taos break wear according to dealer is a known issue. They also stated that VW just released (May 2025) new brake pads to finally correct the issue. VW should recall the defective Taos 2022 brake pads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663870May 30, 2025
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
1)- Brake pads were worn out very fast twice when I first bought the vehicle. Eventually, the dealership had to replace them with after market brake pads. 2)- Check engine light keeps turning on and on - code P2421 EVAP canister stuck open despite all the expensive repairs at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663609May 29, 2025
UNKNOWN OR OTHER
Leaking head gasket, low coolant light came on twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662579May 22, 2025
SERVICE BRAKES
Vehicle: 2024 Volkswagen Taos SEL Approx. Mileage: 40,000 Dealership: Tom Bush Volkswagen, Jacksonville, FL Component Affected: Service Brakes, Hydraulic – Foundation Components – Disc – Pads Complaint: I’m reporting a serious issue with the rear brakes on my 2024 Volkswagen Taos SEL. At the 30,000-mile service, Tom Bush Volkswagen in Jacksonville, FL documented the rear brake pads at 7mm. At 40,000 miles, they measured 1mm, while the front brake pads—still original—remain at 10mm. This represents excessive and uneven wear on the rear brakes in just 10,000 miles. It is not consistent with standard wear patterns, as the front brakes normally wear faster due to handling the majority of braking force. My vehicle has been driven normally and the tire wear is even at 7/32", showing no signs of abuse or hard braking. Volkswagen issued TSB VWP-22-18 acknowledging premature rear brake wear on Taos models, yet both the dealership and VW customer support claim this is “normal” wear and have refused warranty or goodwill coverage. This is not consistent with vehicle design norms or owner expectations. This may indicate a defect in the braking system, such as caliper drag or electronic parking brake malfunction. The rapid wear of rear brakes—compared to nearly untouched fronts—poses a potential safety risk, especially if the issue goes unnoticed. I am requesting NHTSA investigate this issue for potential brake system defects or improper brake bias that could compromise safe operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662358May 21, 2025
SERVICE BRAKES
unknown Rear brakes and rotors are wearing out in 1/2 the time that normal breaks ware out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662356May 21, 2025
ENGINE
unknown head gasket, went out at 22,000 miles Low coolant light High engine temperatures Overheating Empty coolant reservoir Smell of coolant Coolant residue on the engine block Most of the head gasket failures also occurred at relatively low miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662354May 21, 2025
VEHICLE SPEED CONTROL
unknown jerkiness or lurching, especially when driving at lower speeds, especially if you’re used to driving a regular automatic with a heavy foot. Slow to downshift Jerkiness or lurching when accelerating from a stop Shifts to higher gears too early
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662353May 21, 2025
POWER TRAIN, SERVICE BRAKES
Unknown sometimes have to wait 2 to 3 seconds after stepping on the gas pedal before the car starts accelerating from a stop or at really low speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661355May 15, 2025
SUSPENSION, ELECTRICAL SYSTEM
Start/Stop switch corroded and not operating vehicle. Dealer wants to charge me for replacing on a 2 year old car. Both rear shock absorbers are leaking and need replaced. Dealer wants to charge me for replacing on a 2 year old car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661061May 14, 2025
ENGINE
The engine head gasket failed and started leaking coolant has been a common issue after only a few thousand miles. My dealer has three VW Taos’s in for head gasket repairs today alone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660520May 12, 2025
ENGINE, ELECTRICAL SYSTEM
I have brough my vehicle into the dealership on 3 separate occasions, all of which were the same safety issue - the engine would stall while accelerating and would shut off. However the 3rd incident was the most dangerous. On [XXX], I was driving southbound on [XXX] with my [XXX] daughter, en route to her pediatric appointment. After merging onto the freeway via the on-ramp, I accelerated to approximately 65 MPH and was traveling in the middle lane when the vehicle suddenly stalled. The engine shut off without warning, and the car began to coast in neutral, rapidly decelerating. Simultaneously, multiple dashboard alerts appeared, including the Check Engine light and the high wind warning indicator. As the car lost power, I had to carefully navigate around other vehicles to safely maneuver toward the shoulder of the freeway. Once stopped on the side of the road, I placed the vehicle in park, turned it off, and attempted to restart it. The engine did turn back on, but the Check Engine light remained illuminated. Out of concern for safety, I returned the vehicle to the dealership for service less than 24 hours after picking it up, following the most recent repair and extended test drive performed by Volkswagen stating the vehicle was in working order. My safety and my daughter's were at risk because I was driving on the freeway at speed of 65MPH and the engine stalled making power steering and acceleration challenging as I was trying to get to the shoulder of the freeway. I was almost hit by cars behind me. This is the 3rd time this has been taken to the dealership for inspection and each time they cannot find an issue. The only times it has happened on the road and this is the first time it has happened on the freeway. Additionally, this car is new and has never been in my possession more than 24 hours before going back to the dealership for repairs due to the engine stalling. I have not driven the car for 2 consecutive days without this happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660303May 12, 2025
SUSPENSION
Shocks are leaking after 15,000 miles and 30 months - shocks should last 50,000 to 60,000 miles. VW has release a Technical Service Bulletin due to this issue. Leaking shocks are a safety issue. Transaction No: 2043146/2 40-16-01 - Strut or Shock Absorber Leak Assessment Release date: 2/20/23
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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