Volkswagen Eos Complaints

426 consumer complaints on file.

#10895389August 12, 2016
AIR BAGS
TAKATA RECALL. I AM CONCERNED ABOUT INJURY IN THE EVENT THE AIRBAG DEPLOYS AND THAT TAKATA HAS NOT PROVIDED A REMEDY TO MY DEALER SOUTHERN VOLKSWAGEN IN CHESAPEAKE, VIRGINIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895438August 12, 2016
AIR BAGS
I CALLED FINDLAY VW IN HENDERSON NV TO MAKE APPT TO HAVE AIRBAG REPLACED. THEY SAID VW DOES NOT "HAVE A REMEDY" AND THEY HAVE NO IDEA WHEN THE AIR BAG CAN BE REPLACED. IT IS COMMON KNOWLEDGE VW IS DRAGGING THEIR FEET IN REPLACING THESE TAKATA AIRBAGS. I WANT TO SELL THIS CAR SINCE I ONLY BOUGHT IT IN 9/2015. WHERE CAN I GET THE AIRBAG REPLACED? I HAVE A THREE YEAR PLATINUM EXTENDED WARRANTY THRU THAT COVERS THE AIRBAGS. I DO NOT WANT TO DRIVE THE CAR BECAUSE OF THE DANGER. I HAVE READ WHERE OTHER MANUFACTURERS AND REPLACING THE AIRBAGS AT A GOOD STEADY PACE EXCEPT FOR VW, WHICH DOESN'T SEEM TO BE REPLACING ANY. WHAT GIVES? WHO CAN I SEEK RECOURSE FROM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893783August 7, 2016
AIR BAGS
TAKATA RECALL. I LEASED THIS VEHICLE AND THEN PURCHASED IT FROM THE DEALER. HE SOLD IT TO ME AFTER THE AIRBAG ISSUES WERE KNOWN AND DID NOT ADVISE ME OF THAT BEFORE PURCHASE. ALSO I HAVE BEEN GIVEN NO DATE ON WHICH THE DEADLY AIRBAGS WILL BE FIXED. I WAS NOTIFIED IN FEBRUARY 2016. I AM AFRAID MY CAR WILL BE HIT AND THE AIRBAGS WILL KILL ME. WHEN IS SOMETHING GOING TO BE DONE TO FORCE VW TO GIVE ITS CAR OWNERS A LOANER UNTIL THIS ISSUE IS FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892884August 3, 2016
AIR BAGS
TAKATA RECALL IT HAS BEEN OVER 6 MONTHS AND DEALER SAYS THEY STILL DO NOT KNOW WHEN REPAIR CAN BE MADE. WE PAID OVER 30 THOUSAND DOLLARS FOR THIS CAR BRAND NEW AND IT IS NOT SAFE TO DRIVE. IS THE REASON "MY GOVERNMENT" IS NOT FORCING THE ISSUE WITH THE CAR COMPANIES BECAUSE THEY DONATE SO MUCH MONEY TO ELECTIONS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892897August 3, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGON EOS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888339July 25, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887388July 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V483000 (AIR BAGS) AND 16V078000 (AIR BAGS), BUT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887441July 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 09/14/16 *BF UPDATED 09/20/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884004July 11, 2016
AIR BAGS
THERE ARE NO PARTS AVAILABLE TO REPLACE THE AIRBAGS THAT HAVE BEEN RECALLED AND ARE A THREAT TO LIFE IF THEY DEPLOY. I BOUGHT OUT MY LEASE TWO YEARS AGO AND I BELIEVE THEY KNEW OF THIS ISSUE BUT LET ME BUY THE CAR ANYWAY. ALSO, THE RECALL JUST SAID THE AIRBAG DIDN'T WORK PROPERLY, NOT THAT SHARDS OF METAL COULD KILL ME IF IT DEPLOYED. I ONLY LEARNED THIS SATURDAY WHILE AT THE DEALER AFTER I PUT OVER $300 FIXING THE START BUTTON AND $700 PUTTING ON NEW TIRES. THE DEALER SAID HE WOULD BUY MY CAR FOR $12,000 ONLY IF I BOUGHT ANOTHER VW. THIS CAR IS A THREAT TO MY LIFE AND I DON'T WANT TO DRIVE IT. PLEASE TAKE ACTION SO WE ARE NOT FORCED TO GAMBLE WITH OUR LIVES WHILE DRIVING A VEHICLE WE BOUGHT AND MAINTAINED IN GOOD FAITH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884026July 11, 2016
AIR BAGS
SUBJECT: TAKATA RECALL. DEAR SIR/MADAM, WE OWN A 2014 VOLKSWAGEN EOS AND RECEIVED NOTIFICATION EARLIER THIS YEAR ABOUT THE AIR BAGS RECALL; HOWEVER, THE PARTS TO DO THE REPAIR SEEM TO BE STILL UNAVAILABLE AND OUR CAR IS IN THE WAITING LIST YET. AS OF KNOW, UNFORTUNATELY, VOLKSWAGEN HAS BEEN UNABLE TO GIVE US A DATE TO REPAIR OUR CAR. HOW IS IT POSSIBLE THAT THIS MAY HAPPEN WHEN VEHICLE OCCUPANTS MAY RESULT IN SERIOUS INJURY OR DEATH? SINCE THE RECALL WE HAVE THE STRESS OF WONDERING IF SOMEBODY IS GOING TO HIT US AND IF THE DEFECTIVE AIRBAG MIGHT EXPLODE WHEN DEPLOYED. OUR CAR IS STILL UNDER WARRANTY, AS IT WAS ORIGINALLY PURCHASED IN FEBRUARY LAST YEAR (2015), WE WERE WONDERING IF WE ARE ENTITLED TO A REFUND OR SOME KIND OF COMPENSATION BECAUSE WE ARE INTENDING TO SELL THIS CAR UNDER THE CURRENT RECALL CONDITIONS. WE UNDERSTAND THAT MANUFACTURERS ARE REQUIRED TO REPAIR, REPLACE, OR REFUND OUR CAR FREE OF CHARGE AND IN A REASONABLE AMOUNT OF TIME, WHICH WE BELIEVE HAS ALREADY BEEN EXCEEDED. UNFORTUNATELY, THE TERM REASONABLE HAS NOT BEEN DEFINED. HOW IS IT POSSIBLE THAT VOLKSWAGEN (AND ANY OTHER MANUFACTURER) IS NOT OBLIGED AFTER A SPECIFIC AMOUNT OF TIME TO REFUND THE BUYERS OR TO PROVIDE WITH A SUBSTITUTION CAR UNTIL THE AIRBAGS ARE FIXED AT LEAST? I AM REQUESTING NHTSA'S ASSISTANCE TO DEFEND OUR RIGHT TO A RECALL REMEDY AND IN GENERAL TO DEAL WITH THIS MATTER AS WE ARE CONCERNED FOR OUR SAFETY. THANK YOU VERY MUCH IN ADVANCE. BEST REGARDS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883275July 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882121July 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881903June 30, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881556June 29, 2016
ENGINE, FUEL/PROPULSION SYSTEM
THE CHECK ENGINE LIGHT COMING ON DUE TO FAIL TURBO UNDERCHARGE VALVE, THE VALVE HAS A RUBBER SEALS THAT IS KNOW LEAK OR BREAK. THE MANUFACTORY HAS REDESIGN THE VALVE. THE AUTOMOBILE WILL STALL OR NOT GAIN ENOUGH ENGINE POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877117June 28, 2016
STRUCTURE:BODY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALSO, WATER LEAKED ONTO THE FRONT AND REAR DRIVER'S SEAT WHEN IT RAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE WITH THE AIR BAGS. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 26,000. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 09/12/16 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877164June 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT...UPDATED 09/12/16 *BF UPDATED 09/21/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876802June 27, 2016
AIR BAGS
TAKATA RECALL, I CANNOT TRADE IN MY CAR UNTIL THE RECALL IS TAKEN CARE OF!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876907June 27, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SELECTOR MOVED FROM THE DRIVE POSITION INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V330000 (POWER TRAIN). THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 128,251.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875045June 19, 2016
STRUCTURE:BODY
ROOF LEAKS, POSSIBLE GASKET PROBLEMS WITH JOINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874864June 17, 2016
AIR BAGS
TAKATA RECALL. I CANNOT BELIEVE THAT I HAVE RECEIVED NOTIFICATION THAT I HAVE A PART IN MY AIRBAG THAT HAS THE POTENTIAL TO KILL ME, BUT THAT VW HAS ABSOLUTELY NO IDEA WHEN THEY WILL BE ABLE TO REPLACE IT FOR ME. IF THIS IS THE CASE THEN I SHOULD BE PROVIDED WITH A CAR THAT DOES NOT HAVE THIS PROBLEM. HOW CAN I BE EXPECTED TO DRIVE A CAR THAT I HAVE BEEN TOLD HAS THIS POTENTIALLY LIFE THREATENING COMPONENT. ITS UTTERLY SHAMEFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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