Toyota Sienna Complaints

9,048 consumer complaints on file.

#10252003December 16, 2008
LATCHES/LOCKS/LINKAGES
BOTH SLIDING DOORS ON MY 2004 LE VAN ARE FAULTY. BOTH DOORS FREEZE AND WILL NOT OPEN IN THE WINTER. THE SLIDING (NON POWER) DRIVERSIDE DOOR ALSO RATTLES CONTINUOUSLY IN THE SUMMER. THE NON POWER DOOR ALSO DOES NOT STAY IN THE LOCKED AND OPEN POSITION AND WILL SLAM SHUT IF THE WINDOW IS OPEN. I HAVE YOUNG CHILDREN AND THIS IS EXTREMELY DANGEROUS. I TOOK IT TO THE DEALER AND THEY LUBRICATED BOTH DOORS AND SAID THERE WAS NOTHING THEY COULD DO. THE DOOR STILL RATTLES IN THE SUMMER AND BOTH DOORS REGULARLY FREEZE IN THE WINTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251777December 15, 2008
LATCHES/LOCKS/LINKAGES
2005 TOYOTA SIENNA LE, THE AUTOMATIC PASSENGER SIDE DOOR FAILED, AND THE CABLES WERE HANGING FROM THE TRACK. DOOR BECAME FIXED IN ONE POSITION, WOULD NOT OPEN OR CLOSE. REPAIRS WERE TOO COSTLY, NEARLY $2000 FOR PART ALONE, NOT INCLUDING LABOR. DEALER REMOVED AUTOMATIC DOOR CABLE TO ALLOW IT TO WORK AS A MANUAL DOOR. THERE WERE NO INCIDENTS LEADING TO THE FAILURE, IT WAS A COMPLETE SURPRISE. IN MY OPINION, AND AFTER READING OTHER COMPLAINTS ON THIS ISSUE, I BELIEVE THE FAILURE IS CAUSED BY A DESIGN FLAW BETWEEN THE SLIDING DOOR AND OPEN WINDOW. ON A MANUAL DOOR, THE DOOR WILL NOT STAY FIXED OPEN WHEN THE WINDOW IS ROLLED DOWN. ON AN AUTOMATIC DOOR, THE DOOR IS FORCED OPEN EVEN WHEN THE WINDOW IS DOWN. CLEARLY THERE IS A CONFLICT BETWEEN THESE TWO MECHANISMS. ONE ADDITIONAL NOTE ON THE SLIDING DOORS, THEY FREEZE CLOSED AT THE FIRST DROP IN TEMPERATURE. EXTREMELY INCONVENIENT WHEN TRYING TO LOAD 3 KIDS ON A CHILLY MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251819December 15, 2008
STRUCTURE:FRAME AND MEMBERS
I HAVE 2004 SIENNA AND SLIDING DOORS HAVE BEEN FREEZING DURING WINTER. I CALLED TOYOTA AND THEY SAID THERE WILL NOT COVER BECAUSE ITS OUT OF WARRANTY. THE PUT THE TSB 0028-08 ON APRIL 3, 2008 WAY AFTER 36 MONS/36,000 MILE WARRANTY MY VAN WAS PUT IN SERVICE. IF I WOULD HAVE TAKEN ON THE SAME DAY WHEN THIS BULLETIN WAS RELEASED, MY VAN WOULD HAVE BEEN OUT OF WARRANTY. EITHER THEY SHOULD HAVE PUT THIS BULLETIN EARLIER OR THEY SHOULD HAVE EXTENDED THE COVERAGE PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251899December 15, 2008
LATCHES/LOCKS/LINKAGES
PASSENGER SLIDING DOOR WOULD NOT OPEN, OR IT WOULD OPEN A LITTLE BIT AND CLOSE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251910December 15, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I HAVE A 2005 TOYOTA SIENNA WITH ALL WHEEL DRIVE AND RUN-FLAT TIRES. I WAS TOLD THAT THE CAR HAS A TIRE PRESSURE MONITORING SYSTEM (TPMS). I HAD TWO EVENTS OF LOW TIRE PRESSURE THAT WENT UNDETECTED BY ME. BOTH TIMES I TOOK THE CAR TO THE DEALER WHO TOLD ME THE NOISE AND VIBRATION WAS DUE TO LOW TIRE PRESSURE. I TOLD THEM THAT I NEVER SAW THE LOW TIRE PRESSURE LIGHT ON THE DASHBOARD. THE LATEST EVENT WAS A BLOW-OUT OF THE LEFT FRONT RUN-FLAT TIRE ON HWY 85 IN CA. THE CAR WAS DIFFICULT TO HANDLE AND I SLOWED AND EXITED THE FREEWAY AND THERE WAS NEVER A TPMS WARNING LIGHT ON THE DASHBOARD TO INDICATE LOSS OF TIRE PRESSURE. THE TIRE WAS TOTALLY GONE. HAD TO COVER THE COST OF THAT REPAIR. I RECENTLY TOOK THE CAR BACK TO THE DEALER TO FIND OUT WHY THE TPMS WAS NOT WORKING. THE DEALER THEN TOLD ME THAT THE TPMS SYSTEM ON THE 2005 TOYOTA IS BASED ON THE ANTI-LOCK BRAKING SYSTEM AND USES THE SPEED OF TIRE ROTATION AND NOT DIRECT TIRE PRESSURE MEASUREMENTS. FURTHERMORE, THEY TOLD ME THAT THE TMPS WAS WORKING PERFECTLY. I FIND APPLICATION OF A TMPS BASED ON TIRE CIRCUMFERENCE WITH RUN-FLAT TIRES IS COMPLETELY USELESS. THERE IS NO WAY THE 2005 TOYOTA SIENNA TMPS WILL EVER WORK WITH RUN-FLAT TIRES. THE RUN-FLAT TIRES HAVE EXTREMELY STRONG SIDE-WALLS TO ALLOW THE CAR TO CONTINUE WITH LITTLE AIR PRESSURE BUT, THAT MEANS THE TIRE DOES NOT DEFORM WITH LOW TIRE PRESSURE. THE FACT THAT I HAD A TOTAL TIRE BLOWOUT WITHOUT A TMPS WARNING LIGHT SHOWING MEANS THE TMPS SYSTEM DOES NOT WORK. I FIND THIS SYSTEM TO BE UNSAFE AND I WANT TO KNOW WHAT IS BEING DONE AND HOW COULD THIS TMPS SYSTEM COMPLY WITH DEPARTMENT OF TRANSPORTATION RULE CFR CITATION: 49 CFR PARTS 571 AND 590; DOCKET ID: NHTSA 2000-8572, RIN ID 2127-A133? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251764December 14, 2008
LATCHES/LOCKS/LINKAGES
REAR DOOR LID HANDLE BROKE MAKING IT IMPOSSIBLE FOR ME TO PUT MY POWER WHEEL CHAIR INTO THE VAN. WITHOUT THAT CHAIR I CANNOT GET AROUND. TWO PEOPLE HAD TO DISASSEMBLE THE CHAIR TO GET IT INTO THE VAN SO I COULD GET HOME. THERE SHOULD BE AN INTERNAL RELEASE FOR THAT DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251658December 13, 2008
FUEL SYSTEM, OTHER
THE POWER SLIDING DOOR ON MY 2004 TOYOTA SIENNA VAN HAS BECOME INOPERABLE. I HAVE BEEN STRANDED WITH A DOOR 'STUCK OPEN'. THIS IS CLEARLY A SAFETY ISSUE. TOYOTA ORIGINALLY QUOTED OVER $1400 TO REPAIR WHAT IS CLEARLY A DESIGN FLAW GIVEN THE 100'S OF OTHER COMPLAINTS I'VE SEEN ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251657December 13, 2008
STRUCTURE:BODY:DOOR
OPENED THE AUTOMATIC SLIDING DOOR WHEN PICKING MY SON UP AT SCHOOL, HEARD A CRUNCHING NOISE. THE DOOR WOULD NOT CLOSE AUTOMATICALLY AND HAD A DIFFICULT TIME GETTING IT SHUT MANUALLY. ONCE SHUT I COULD SEE THAT THE STEEL CABLE THE DOOR RAN ON HAD FRAYED/BUSTED. TOOK IT TO THE TOYOTA DEALERSHIP FOR REPAIR AND WAS TOLD THE CABLE AND MOTOR WOULD HAVE TO BE REPLACE SINCE THEY WERE ONE UNIT AT A COST OF $1300. FORTUNATELY FOR US, WE PURCHASED AN EXTENDED WARRANTY AT THE TIME OF PURCHASE AND THE PARTS AND LABOR WERE COVERED. WE HAD TO PAY A $50 DEDUCTIBLE AS PARTY OF THE WARRANTY AGREEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251574December 12, 2008
LATCHES/LOCKS/LINKAGES
TOYOTA SIENNA 2006 SLIDING DOOR CABLE ASSEMBLY MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251613December 12, 2008
STRUCTURE
I OWN A 2004 TOYOTA SIENNA XLE AND MY CONCERN LIES IN THE SLIDING DOORS FREEZING UP WHEN THERE WAS ANY SNOW OR RAIN FOLLOWED BY FREEZING TEMP'S. ONCE FROZEN, THE DOORS CAN NOT BE OPENED WITHOUT BRINGING THE VEHICLE INTO A WARM GARAGE. THE DEALER ACKNOWLEDGED OTHER COMPLAINTS LIKE THIS BUT SAID IT WAS NOT COVERED BY ANY WARRANTY OR RECALL. I PAID FOR NEW SEALS SO AS TO AVOID THE POTENTIAL OF HAVING MY CHILDREN TRAPPED IN THE BACK OF MY VAN. I WAS ALSO TOLD THE NEW SEALS HAVE ANEW DESIGN AND WILL PREVENT THIS FROM OCCURRING AGAIN. WE SHOULD KNOW VERY SHORTLY AS IT IS WINTER. THIS BEGAN LAST WINTER BUT WE WERE FORTUNATE ENOUGH TO ALWAYS PARK IN A WARM GARAGE AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251635December 12, 2008
LATCHES/LOCKS/LINKAGES
DRIVER'S SIDE PASSENGER POWER DOOR HAS FAILED. SOMETIMES IT WILL OPEN WHEN THE BUTTONS ARE PRESSED- AND THEN IT WILL NOT CLOSE. I HAVE TO MANUALLY CLOSE THE DOOR. WAS TOLD WARRANTY IS NO LONGER IN EFFECT AT 39K MILES. I FEEL THIS IS A HUGE SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251275December 10, 2008
STRUCTURE:BODY
I OWN A TOYOTA SENA 2005 THE DRIVER SIDE DOOR HAS A SLIDE BAR WITH ROLLERS TO KEEP THE DOOR FROM SWINGING WIDE OPEN. INSIDE THE DOOR THE WELD FOR THE HOLER HAS BROKEN LOOSE. THIS IS A STRUCTURAL DAMAGE AND VERY COSTLY TO FIX. IT SHOULD BE COVERED BY WARRANTY OR RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251413December 10, 2008
STRUCTURE
THE POWER SLIDING DOOR MOTOR BROKE, LEAVING FRAYED PARTS OF THE CABLES HANGING FROM THE CAR. DEALER ESTIMATES A COST OF CLOSE TO 2,000. I ONLY HAVE 30K MILES ON THE CAR AND HAVE NOT MISTREATED THE DOOR IN ANYWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251208December 9, 2008
STRUCTURE:BODY:DOOR
I HAVE A 2007 TOYOTA SIENNA AND THE DRIVER-SIDE SLIDING DOOR JUST FAILS TO OPEN. AFTER CHECKING THE DEALER, I WAS TOLD THAT THE REPAIRS WILL COST AROUND 1,200 DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251219December 9, 2008
STEERING
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 15 MPH AND TURNING THE VEHICLE, THE STEERING COLUMN BEGAN TO FAIL. THE STEERING BECAME STIFF AND THEN LOOSENED TOO MUCH. AS A RESULT, A CRASH COULD HAVE OCCURRED. THE DEALER STATED THAT THEY WERE UNAWARE OF ANY FAILURES WITH THE STEERING COLUMN. THE CONTACT INSPECTED THE VEHICLE HIMSELF AND DETERMINED THAT THE LOWER UNIVERSAL JOINT ON THE INTERMEDIATE SHAFT WAS FAILING AND COVERED WITH RUST. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALER FOR INSPECTION AND REPAIRS. THE MANUFACTURER STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251111December 8, 2008
STRUCTURE:BODY:DOOR
POWER DOOR ON MY 2004 SIENNA HAS FAILED. $600 REPAIR BILL AND IT STILL IS NOT RIGHT. THIS WAS AN EXPENSIVE VEHICLE, IT SHOULD NOT FALLING APART THIS SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251001December 7, 2008
STEERING
JUST OVER A YEAR AGO I STARTED HEARING A SPORADIC SOUND WHEN MAKING A LEFT HAND TURN. WHEN I BROUGHT IT TO THE ATTENTION OF THE DEALER' SERVICE DEPARTMENT DURING REGULAR MAINTENANCE, THEY SAID THEY FOUND NO PROBLEM AND UNFORTUNATELY DID NOT INDICATE THE COMPLAINT ON THE SERVICE RECORD. I DON'T BELIEVE THEY TOOK MY DESCRIPTION SERIOUSLY AT THE TIME. THE SOUND DISAPPEARED FOR A WHILE BUT REAPPEARED CONSISTENTLY WHEN COLD WEATHER ARRIVED THIS FALL. THREE WEEKS AGO THE STEERING STARTED TO BECOME VERY HARD. IT TOOK A WEEK TO SCHEDULE AN APPOINTMENT, 4 DAYS TO RECEIVE A PART AND 5 MORE DAYS TO "FIT" THE REPAIR IN WITH AN ESTIMATED COST OF $500. THEY WANTED US TO WAIT AN ADDITIONAL FOUR DAYS AND AT FIRST IMPLIED THERE WOULD BE NO OPTION FOR A LOANER CAR. OUR CAR HAS 47000 MILES ON IT AND UNFORTUNATELY WE DO NOT HAVE EXTENDED WARRANTY. WHEN I PRESENTED THE ORIGINAL NOISE, IT WOULD HAVE BEEN UNDER WARRANTY. I REFUSE TO DRIVE THE CAR AS I NEARLY HAD AN ACCIDENT WHEN I TRIED TO TURN THE WHEEL AND HAD DIFFICULTY. WE ARE STILL MAKING PAYMENTS AND COMBINED WITH NEARLY ANNUAL RUN FLAT TIRE REPLACEMENT ISSUES, THIS SEEMS A UNREASONABLE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250918December 6, 2008
STRUCTURE
PASSENGER SIDE POWER SLIDING DOOR ON TOYOTA SIENNA LE (2002) IS BAD. WENT TO THE DEALER AND THEY SLAPPED ME WITH A 1400 ESTIMATE. LEFT TO DEAL WITH SAFETY ISSUES FOR MY CHILDREN WITH MECHANICAL MALFUNCTIONS AND IF POWER DOOR BUTTON IS ACCIDENTALLY ENGAGED. I FEEL L AM LEFT WITH NO OPTION. THIS REPAIR IS MUCH TO EXPENSIVE AND DOES NOT FALL UNDER ANY WARRANTIES. HOW CAN BUYER BEWARE OF SUCH TRAPS. I AM ONLY MID WAY THROUGH PAYMENTS AND I ALREADY HAVE A MAJOR REPAIR COST THAT HARDLY MAKES THE INITIAL PURCHASE WORTH IT. THE DEALER OFFERED NO ALTERNATIVE THAN TO PUSH THE POWER BUTTON OFF. THIS IS NOT AN ACCEPTABLE OPTION WITH CHILDREN AT RISK! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250849December 5, 2008
STEERING
THE STEERING HAS BECOME STIFF ON MY 2004 SIENNA CAUSING UNEXPECTED RESPONSE WHEN STEERING. MY MECHANIC TELLS ME IT IS THE STEERING INTERMEDIATE SHAFT AND THAT THERE IS A BULLETIN ( ST001-07) ON THIS. THE TOYOTA DEALERSHIP STATES THAT THIS IS NOT A SAFETY CONCERN. THE VEHICLE IS AT 88,000 KM AND EXCEEDS THE 36 MONTH 36,000 MILE LIMITS. WHEN I PURCHASED THIS USED VEHICLE (IN JANUARY 08) FROM THE DEALERSHIP IT CAME WITH THEIR TOTAL SATISFACTION WARRANTY WHICH DOES NOT SEEM TO CLEARLY STATE ANYTHING THAT IS COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250866December 5, 2008
STRUCTURE:BODY
CABLE SNAPPED ON SLIDING DOOR OF 2004 SIENNA, CAUSING DOOR TO REMAIN OPEN UNTIL I COULD FORCIBLY CLOSE IT. THIS WAS A POTENTIALLY DANGEROUS SITUATION IN THAT 1) CABLE SNAPPING COULD HAVE HURT SOMEONE, AND MORE IMPORTANTLY 2) CAR HAD TO BE DRIVEN WITH DOOR OPEN UNTIL GOT HOME AND COULD FORCIBLY CLOSE IT. TOYOTA PUT OUT A TSB FOR THIS PROBLEM IN APRIL 2004 BUT ONLY COVERED THE PROBLEM FOR 3 YR/36K MILE. ADDITIONALLY THEY IMPLEMENTED PRODUCTION LINE FIXES TO PREVENT THIS PROBLEM IN THE FUTURE. BUT THOSE OF US UNFORTUNATE ENOUGH TO ENCOUNTER PROBLEM AFTER 36K MILES HAVE TO PAY $1800 PARTS AND LABOR TO FIX JUST ONE DOOR. I BELIEVE THAT THIS IS A PREVALENT PROBLEM IN THE 2004 SIENNA AND TOYOTA SHOULD ISSUE A RECALL FOR THEIR CUSTOMERS DUE TO THE POTENTIAL DANGER INVOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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