Toyota Sienna Complaints

9,048 consumer complaints on file.

#10255008January 14, 2009
STRUCTURE
THE AUTOMATIC SLIDING DOOR (PASSENGER SIDE) ON MY 2004 SIENNA SUDDENLY BECAME INOPERABLE AND UNABLE TO BE CLOSED. IT HAD A HISTORY OF FREEZING CLOSED - NOT SURE IF THIS IS RELATED. IT APPEARS THE CABLE BROKE AND DANGLED OUTSIDE OF THE CAR. A PLASTIC MECHANISM POPPED OUT OF THE DOOR AND BLOCKED THE DOOR FROM BEING CLOSED. THIS IS A SAFETY ISSUE!!!!!! HOW CAN YOU DRIVE A CAR WITH THE SIDE PASSENGER DOOR STUCK WIDE OPEN AND CHILDREN INSIDE???? THE CAR APPARENTLY HAD A TSB DATED APRIL 19,2004 ON IT THAT ADDRESSES THIS ISSUE. I WAS UNAWARE OF IT. MY CAR IS NOW PAST THE WARRANTY PERIOD AND IT WILL COST $1800 TO REPAIR. THIS IS CLEARLY NOT NORMAL WEAR AND TEAR. IT IS A KNOWN PROBLEM THAT TOYOTA MUST TAKE RESPONSIBILITY FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255056January 14, 2009
LATCHES/LOCKS/LINKAGES
I OWN A 2005 TOYOTA SIENNA XLE LIMITED AWD, THE PASSENGER REAR DOOR WAS OPENED YESTERDAY AND WOULD NOT CLOSE. THE CABLE THAT CLOSES THE DOOR IS HANGING OFF THE CAR AND THE MOTOR ON THAT SIDE APPEARS TO NOT BE WORKING CAR HAS LESS THAN 39000 MILES AND 3 YEAR WARRANTY ENDED IN OCTOBER 2008, SEEMS TO BE LOTS OF PROBLEMS WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254864January 13, 2009
STRUCTURE:FRAME AND MEMBERS
MY 2004 TOYOTA SIENNA XLE HAS THE DRIVER'S SIDE AUTOMATIC SLIDING DOOR (FOR PASSENGERS IN THE BACK) THAT OCCASIONALLY WILL NOT OPEN, OTHER TIMES WILL NOT CLOSE, AND SOMETIMES AFTER OPENING IT WILL CLOSE UNCOMMANDED. IN MY OPINION THIS IS DEFINITELY A SAFETY ISSUE THAT TOYOTA IS UNWILLING TO RECOGNIZE. THIS PROBLEM IS WIDELY REPORTED BY SEVERAL TOYOTA SIENNA OWNERS. ALSO, SHOULD A RAPID ESCAPE FROM THE CAR BE NECESSARY, IT WOULD BE IMPOSSIBLE TO USE THE PASSENGER SLIDING DOOR AS AN EMERGENCY EXIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254637January 11, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
2005 SIENNA. PASSENGER SLIDING DOOR IS NOT OPENING OR CLOSING ELECTRONICALLY. IT WILL OPEN AND CLOSE MANUALLY WITH NO APPARENT OBSTRUCTION. WHEN ATTEMPTING TO USE THE KEY FOB OR BUTTONS INSIDE THE VAN, WE HEAR THE MOTOR MAKE A STRAINING NOISE AND A CLICK, YET THE DOOR DOESN'T MOVE. THIS HAS HAPPENED BEFORE TWICE, YET SEEMED TO CORRECT ITSELF BEFORE I TOOK IT TO THE SHOP. NOW WE ARE 6 MONTHS OUT OF WARRANTY AND I'M ANNOYED THAT IT IS HAPPENING AGAIN. RIGHT NOW, MY 6 KIDS GET IN AND OUT OF THE CAR ON THE DRIVER'S SIDE, WHICH IS VERY INCONVENIENT AS IT IS ON THE STREET SIDE AS OPPOSED TO THE CURB SIDE OF THE CAR. BEING A MANUAL DOOR REQUIRES ME TO EXIT THE CAR ALSO TO ASSIST WITH THE DOOR OPENING/CLOSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254658January 11, 2009
STRUCTURE:FRAME AND MEMBERS
WHEN THE TEMPERATURE DROPS BELOW FREEZING BOTH SLIDING DOORS ON MY SIENNA 2004 FREEZE SHUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254456January 10, 2009
STRUCTURE:BODY
I HAVE A 2004 TOYOTA SIENNA XLE LIMITED BOTH THE DRIVER'S SIDE SLIDING DOOR (JANUARY 2009) AND THE PASSENGER'S SIDE SLIDING DOOR (OCTOBER 2008) HAVE INCURRED PROBLEMS WITH THE CABLE AND MOTOR MECHANISM THAT LED TO BOTH TO NEED NEW MOTORS AND CABLES. THIS OCCURRED WITHIN 3 MONTHS OF EACH OTHER !!! A HINGE WEARS OUT IN THE DOOR AND IT CAUSES A WEARING ON THE CABLE UNTIL THE CABLE FRAYS AND BREAKS. THIS SEEMS TO BE A WIDESPREAD PROBLEM AS INDICATED BY NUMEROUS COMPLAINTS BY SIENNA OWNERS.. IT IS DEFINITELY A MANUFACTURER DEFECT BUT TOYOTA IS NOT ACKNOWLEDGING IT AT THIS POINT. THE REPAIR AT THE TOYOTA DEALER IS $1600 PLUS AND IS NOT COVERED DUE BEING OUT OF WARRANTY. THE REPAIR TIMES 2 WITHIN THREE MONTHS IS JUST RIDICULOUS !!! AND I HOPE THAT WITH ENOUGH COMPLAINTS TOYOTA MIGHT RECOGNIZE THEIR DEFECT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254406January 9, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHECK ENGINE LIGHT HAS COME ON FOR MONTHS AND WAS TOLD THAT IT WAS AN O2 SENSOR AND NOT A SEVERE PROBLEM, JUST WON'T GET AS GOOD GAS MILEAGE. VEHICLE NOW SMOKES UPON START UP AND IS LOSING TOO MUCH OIL TOO QUICKLY. TOYOTA SAID TO TAKE VEHICLE TO A TOYOTA DEALER AND HAVE THEM DIAGNOSE THE PROBLEM. CAME BACK THAT THE ENGINE HAD "GEL" AND WOULD COST $2700.00 TO CLEAN AND REPAIR. TOYOTA DISTRICT SERVICE MANAGER DENIED THE CLAIM. SAID WARRANTY ONLY GOOD FOR 8 YEARS FROM DATE VEHICLE WAS PURCHASED. NOW WAITING TO HEAR FROM CASE MANAGER TO SEE IF SHE WILL O.K. THE REPAIRS TO BE PAID FOR BY TOYOTA. WE BOUGHT THE SIENNA USED IN 2004 AFTER THE TSB WAS ALREADY ESTABLISHED BUT WERE NOT MADE AWARE OF THIS "GELLING" PROBLEM. JUST HAD OIL CHANGED IN NOVEMBER 2008 AND NOW THE OIL LEVEL IS BARELY REGISTERING ON THE STICK. ONLY 6 WEEKS AFTER THE LAST OIL CHANGE!!! CAR IS STILL AT THE TOYOTA DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254106January 7, 2009
TIRES
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 40 MPH, ALL FOUR TIRES BLEW OUT WITHOUT WARNING. THE DEALER REPLACED ALL FOUR TIRES, BUT DID NOT IDENTIFY THE CAUSE OF THE FAILURE. THE TIRE INFORMATION WAS UNKNOWN. THE FAILURE MILEAGE WAS 29,000 AND CURRENT MILEAGE WAS 36,000. UPDATED 01-26-09 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254171January 7, 2009
STRUCTURE:BODY:DOOR
RIGHT POWER SLIDING DOOR ON VAN WAS FROZEN AND DOOR WOULDN'T OPEN. RESULT WAS A FAULTY CABLE THAT FRAYED. THE DOOR WAS TAKEN TO A REPAIR SHOP AND THE CABLE WAS REMOVED TO MAKE THE DOOR MANUAL AND NOW THE DOOR SLIDES EASILY OFF THE HINGES/TRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253973January 6, 2009
STRUCTURE, LATCHES/LOCKS/LINKAGES
PASSENGER SLIDING DOOR WILL NOT OPEN OR CLOSE FROM ANY BUTTONS. TRIES TO OPEN BUT IS LOCKED OPEN OR CLOSED. WHEN DOOR HANDLE IS PULLED FROM OUTSIDE IT UNLOCKS AND WILL OPEN OR CLOSE MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253900January 5, 2009
TIRES
AFTER GETTING A FLAT TIRE, I BOUGHT TWO TIRES AT NTB, WALTHAM, MA TO REPLACE THE FLAT AND THE OLD SPARE TIRE. THE NEW TIRES (UNI TIGER PAW) WERE PUT ON THE FRONT OF THE CAR. THE OTHER 3 TIRES WERE ROTATED TO THE BACK AND TO THE SPARE. I WAS ALSO CHARGED FOR A WHEEL ALIGNMENT. WITHIN 100 MILES, AS I WAS DRIVING ON THE HIGHWAY AT 65 MPH, THE FRONT RIGHT WHEEL BEGAN MAKING A LOUD THUMPING NOISE SO I PULLED OFF THE HIGHWAY AND CALLED AAA. THE TIRE WAS FINE, BUT IT WAS ON THE VERGE OF FALLING OFF. AAA TIGHTENED IT AND CHECKED ALL THE OTHER TIRES, WHICH WERE FINE, AND I WAS ON MY WAY AGAIN. APPARENTLY THE LUG NUTS ON THE FRONT RIGHT TIRE HAD NOT BEEN TIGHTENED. THIS WAS A DANGEROUS EVENT DUE TO HUMAN ERROR. I AM CONCERNED ABOUT HOW FREQUENTLY SUCH MISHAPS OCCUR AND WANTED TO REPORT IT. I WILL ALSO CONTACT NTB TO LET THEM KNOW OF THIS SERIOUS AND DANGEROUS EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253915January 5, 2009
VEHICLE SPEED CONTROL
I HAVE A 2004 TOYOTA SIENNA. I WAS ONLY DRIVING AT 10 MPH OUT OF A PARKING LOT WHEN I REALIZED THE VSC WAS ACTIVATED EVEN THOUGH THE VEHICLE WAS NOT IN A SKID SITUATION OR ON A SLIPPERY PAVEMENT. WHENEVER I REACHED MORE THAN 6MPH, VSC ACTIVATED AND BROKE THE SPEED DOWN TO 5 MPH. I COULD ONLY DRIVE AT 5MPH WITHOUT GETTING VSC ACTIVATED. HAD TO GET A FAIRFAX CITY POLICE ESCORT TO THE NEAREST TOYOTA DEALER. THIS IS DEFINITELY A SAFETY HAZARD AND WITH ALL THE OCCURRENCES OF REPORTS FOUND ON THE INTERNET, TOYOTA SHOULD BE REQUESTED TO ISSUE A RECALL FOR REPAIR. I UNDERSTAND THIS HAS BEEN A PROBLEM WITH OTHER TOYOTA VEHICLES. SEE HTTP://RAV4FAQ.KERKERINCK.DE/XA2/TSB/FILES/CP4010_0_1_VSC_STOERUNG.PDF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253785January 5, 2009
WHEELS, SERVICE BRAKES, HYDRAULIC
RE: SAFETY PROBLEM WITH 2006 TOYOTA SIENNA XLE, OUR SIENNA IS NOT SAFE. ON NUMEROUS OCCASIONS THE WHEELS WERE SPINNING WHEN WE TRIED TO DRIVE AFTER STOPPING AT THE STOP SIGN, AT TRAFFIC LIGHTS, OR IN THE MIDDLE OF THE INTERSECTION. IT IS A VERY DANGEROUS MALFUNCTION, BECAUSE IT PREVENTS THE DRIVER FROM MERGING INTO OR ESCAPING FROM HEAVY TRAFFIC OF NORTHERN VIRGINIA. IT HAPPENED IN ALL KINDS OF WEATHER AND ROAD SURFACE CONDITIONS. I AM A VERY CAREFUL DRIVER; I SPEND A LOT OF TIME DRIVING MY THREE YOUNG CHILDREN. I NEVER HAD AN ACCIDENT AND I NEVER HAD A PROBLEM WITH THE SPINNING TIRES ON ANY OTHER CAR I HAVE DRIVEN. WE CONTACTED OUR DEALERSHIP AND TOYOTA COMPANY. THEIR FIRST RESPONSE WAS THAT IT IS NOT THEIR PROBLEM. AFTER OUR INTERVENTION THE DEALERSHIP AGREED TO DRIVE TEST OUR CAR. THE TEST WAS PERFORMED BY ONE OF THE EMPLOYEES (NOT CLEAR IF HE HAD ANY CAR SAFETY INSPECTION TRAINING). HE TOOK OUR CAR FOR A SHORT DRIVE AROUND THE NEIGHBORHOOD, ALONE, IN THE PERFECT WEATHER, REPORTING BACK THAT HE DID NOT NOTICE ANY PROBLEM. THE TEST DRIVE WAS A COMPLETE WASTE OF TIME. WE HAVE PROBLEMS WITH THE CAR USUALLY WHEN THERE IS MORE THAN ONE PERSON IN THE CAR, DURING THE RAIN ETC; IN OTHER WORDS, IN AVERAGE DRIVING CONDITIONS. SINCE THE TEST WE HAD THE SAME PROBLEM AGAIN, MANY TIMES. I BELIEVE WE ARE NOT THE ONLY OWNERS OF SIENNA, WHO HAVE THE SAME PROBLEM. I OBSERVED IT SEVERAL TIMES ON THE STREET, WITH OTHER SIENNAS. ALSO, MY INFORMAL POLL AMONG OUR FRIENDS GAVE THE SAME RESULTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253700January 4, 2009
SEAT BELTS
IN COLD WEATHER THE SEAT BELT FREQUENTLY FOLDS OVER WHERE IT COMES OUT OF THE SIDE OF THE CAR. THE SEAT BELT THEN CANNOT BE USED AS IT IS TOO THICK TO RETRACT. IT TAKES HOURS TO FIDDLE WITH IT TO CORRECT IT. THE DEALER SAYS THEY CAN DISASSEMBLE IT & UNTWIST IT, BUT THEY CANNOT STOP IT FROM HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253540January 2, 2009
STEERING
2004 TOYOTA SIENNA STEERING BINDING, DOES NOT RETURN TO NEUTRAL POSITION. NHTSA PE08041 ADDRESSES THIS PROBLEM AS CORROSION OF UNIVERSAL JOINT ON INTERMEDIATE STEERING SHAFT. MULLER TOYOTA OF WASHINGTON, NJ 908-638-4100 CONFIRMED INTERMEDIATE SHAFT NEEDS TO BE REPLACED, COST $575.00 INVOICE #L75877. HAVE NOT REPLACED SHAFT YET, IS TOYOTA GOING TO RECALL THIS DEFECT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253601January 2, 2009
STRUCTURE
ON 12/13/08 THE PASSENGER SIDE SLIDING DOOR ON OUR 2004 TOYOTA SIENNA "FROZE" AND WOULD NOT OPEN MANUALLY OR AUTOMATICALLY. ON 12/28/08, THE DOOR STOPPED FUNCTIONING COMPLETELY. ON 1/2/09 THE VEHICLE WAS BROUGHT TO KINGS TOYOTA IN CINCINNATI FOR REPAIR. I HAVE BEEN ADVISED THAT THE CABLE AND MOTOR SYSTEM WITHIN THE DOOR IS COMPLETELY BAD AND NEEDS TO BE REPLACED. ($1,634). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253444January 1, 2009
LATCHES/LOCKS/LINKAGES
I HAVE A 2005, TOYOTA, SIENNA. WHILE SITTING IN THE FAR REAR OF MY VAN, WASHING THE REAR WINDOW, THE DOOR SHUT AND I WAS UNABLE TO GET OUT OF THE CAR. I COULD NOT FIND THE LEVER INSIDE THE COVERED AREA ON REAR DOOR PANEL. NEITHER COULD THE AUTO REPAIR MAN, EVEN AFTER READING MANUAL. THERE IS NO RELEASE EVEN FROM THE FRONT OF THE CAR. AND IF WE COULDN'T FIND IT, HOW WOULD MY GRANDCHILDREN OR ANYONE IN AN EMERGENCY. I CONSIDER THIS AN EXTREME SAFETY HAZARD WHICH COULD KILL...AND THE DESIGN HAS NOT CHANGED IN THE NEW CARS. PLEASE LOOK INTO THIS AND LET ME KNOW WHAT I CAN DO BEFORE IT'S TO LATE. TIME IS OF THE ESSENCE......... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253331December 31, 2008
STRUCTURE
OCCASIONALLY, THE DRIVER'S SIDE AUTOMATIC SLIDING DOOR WILL CLOSE BEFORE IT SHOULD. THIS HAS HAPPENED APPROXIMATELY 20 TIMES IN THE LAST NINE MONTHS (FOUR TIMES ON 12/28/08). IT HAS CLOSED ON MY SON, MY MOTHER, MY GRANDDAUGHTER, MY WIFE, AND ME. THERE IS NO PATTERN FOR WHEN THIS WILL HAPPEN, SO WHEN WE TAKE IT TO THE DEALER FOR REPAIR, THEY CAN NOT DUPLICATE THE PROBLEM. THEREFORE, THEY HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10253271December 30, 2008
STRUCTURE:BODY:DOOR
THE POWER DOOR ON OUR 2004 TOYOTA SIENNA STARTED FAILING BEFORE THE VEHICLE WAS 4 YEARS OLD. THE DOOR HAS DIFFICULTY OPENING AND CLOSING LEAVING US TO FACE THE POSSIBILITY OF DRIVING WITH THE DOOR OPEN AND POSSIBLY HAVING A CHILD IN THE SEAT NEXT TO IT. THIS IS THE PRIMARY VEHICLE FOR MY WIFE AND CHILDREN AND I AM CONCERNED THEY WILL BE STRANDED OR PLACED IN AN UNSAFE SITUATION. TOYOTA DIAGNOSED IT AS NEEDING A MOTOR& CABLE ASSEMBLY, CENTER HINGE AND BRACKET. THE REPAIR ESTIMATE IS $1,474.60. WE HAVE TRIED TO WORK WITH TOYOTA ON THIS BUT HAVE NOT HAD ANY SATISFACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253292December 30, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
OUR 2006 TOYOTA MINI-VAN LOW TIRE PRESSURE LIGHT KEEPS COMING ON, EVEN THOUGH WE HAVE JUST HAD NEW TIRES PUT ON, RESET IT SEVERAL TIMES AND VERIFIED THAT THE TIRE PRESSURE IS GOOD IN ALL 5 TIRES. WE ARE NOT SURE IF WE SHOULD TRUST IT OR NOT AND FEEL THIS IS A POTENTIAL SAFETY ISSUE. IT HAS 41K MI AND THE TOYOTA DEALER WAS RUDE AND SAID WOULD ONLY SAY BRING IT IN FOR A $95 DIAGNOSTIC. CHECKING THE WEB THERE ARE A LOT OF FOLKS WITH THE SAME PROBLEM....LOTS OF FORUMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna