Toyota Sienna Complaints

9,048 consumer complaints on file.

#10486543November 30, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DEFROSTER FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND WAS INFORMED THERE WAS A BREAK IN THE WIRE CONNECTION AND THE WIRE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486622November 30, 2012
POWER TRAIN
WHILE PARKED IN THE DRIVEWAY, KEYS ARE NOT IN THE IGNITION, NO BRAKE PEDAL, ACCELERATOR PRESSED, CAN SHIFT THE TRANSMISSION SHIFT KNOB WITH LITTLE WIGGLE IN THE DRIVE, REVERSE NEUTRAL ETC. POSITION. THIS IS SERIOUS IN MY OPINION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486447November 29, 2012
WHEELS
NO ACCIDENT OR FATALITIES, BUT I AM CONCERNED ABOUT THE RAPIDLY DETERIORATING CONDITION OF ALL FOUR 17" ALLOY WHEELS (PAINTED ALUMINUM). CORROSION IS PROGRESSING SINCE THE TIME I FIRST NOTICED IT STARTING (APPROXIMATE INCIDENT DATE). CURRENT MILEAGE IS 74,000. THE PAINT IS BLISTERING STARTING AT THE INSIDE EDGE OF EACH WHEEL OPENING. IT IS QUITE SEVERE AND I AM CONCERNED THAT IF THIS IS NOT ADDRESSED, THE CORROSION MIGHT PROPAGATE A CRACK IN ONE OF THE WHEEL SPOKES. I HAVE ANOTHER CAR WITH MORE THAN TWICE THE MILEAGE WITH SIMILARLY PAINTED WHEELS WITH NO CORROSION AFTER 36 YEARS. THIS VEHICLE HAS SEEN THREE TIMES THE NUMBER OF WINTERS WITH SALTED ROADS. MY 1986 PORSCHE 944 WASN'T WASHED IN THE WINTER ANY MORE FREQUENTLY THAN THE TOYOTA. IT APPEARS THIS PROBLEM WITH TOYOTA IS SO PREVALENT THAT THEY PREFER DISGRUNTLED CUSTOMERS OVER RESPONSIBLY ADDRESSING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486485November 29, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE SENSORS FOR THE SLIDING DOORS MALFUNCTIONED, CAUSING THE PASSENGER'S SIDE SLIDING DOOR TO CLOSE WHILE A CHILD WAS STANDING IN THE DOOR'S PATH. THE CHILD SUSTAINED BRUISING AND A CUT ABOVE HER EYE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT A COMPLAINT WAS BEING ESCALATED TO THE LEGAL DEPARTMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10486491November 29, 2012
AIR BAGS
AT 68000 MILES, THE SRS LIGHT ON MY 2006 TOYOTA SIENNA CAME ON. IT WENT OFF FOR ABOUT 2 HOURS THEN CAME BACK ON. AFTER THE SECOND TIME THAT IT CAME ON, I BROUGHT IT TO THE DEALER AND THEY SAID THAT THEY DIAGNOSED THE PROBLEM AS THE CONNECTORS BEING BAD AND THAT THE AIR BAG HAD GONE BAD. THERE ARE THOUSANDS OF COMPLAINTS ONLINE ABOUT THIS EXACT SAME PROBLEM AND MODEL ON BOTH DRIVER AND PASSENGER SIDES, YET TOYOTA HAS NOT MADE A SINGLE RECALL FOR THESE PROBLEMS WITH THE AIRBAGS. WHAT WILL IT TAKE FOR US DRIVERS CONCERNED ABOUT THE SAFETY OF OUR CHILDREN TO GET A RECALL FOR THESE FAULTY WIRINGS AND AIRBAGS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486315November 28, 2012
STRUCTURE:BODY
WE HAVE A FAILURE OF THE DRIVER'S SIDE DOOR CHECK MOUNTING PANEL. THE DOOR MAKES A POPPING NOISE WHEN OPENED AND CLOSED. I TOOK IT TO OUR TOYOTA DEALER AND THEY SAID IT WAS AN ENGINEERING FLAW THAT TOYOTA ACKNOWLEDGED BUT WE WERE TOO LATE TO TAKE ADVANTAGE OF THE ENHANCE WARRANTY. WE WERE TOLD WE WOULD HAVE TO BUY A NEW DOOR FOR AROUND $1500. WE BELIEVE SINCE THIS IS A DESIGN FLAW THAT TOYOTA HAS ACKNOWLEDGED PREVIOUSLY THAT THE WARRANTY SHOULD STILL COVER IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486377November 28, 2012
STRUCTURE:BODY, STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ONE REAR SLIDING DOOR COMES OPEN AFTER LATCHING (ONCE WHEN THE SIENNA HAD STARTED MOVING) AND CAN ONLY BE SECURELY CLOSED BY AN ADULT STANDING OUTSIDE OF THE DOOR, PUSHING WHEN IT LATCHES AND QUICKLY HITTING THE POWER LOCKS. THE OPPOSITE REAR SLIDING DOOR: AFTER IT FULLY OPENS, IT "BOUNCES BACK" AND BEGINS TO CLOSE AGAIN. A CHILD CANNOT STOP IT; AN ADULT MUST STAND THERE AND USE FULL FORCE TO STOP IT FROM CLOSING. THERE HAS BEEN MORE THAN ONE INCIDENT WHERE A CHILD WAS NEARLY CAUGHT BY THE CLOSING DOOR AND ONLY MISSED INJURY WHEN HIS MOTHER SIMULTANEOUSLY PUSHED HIM BACK INTO THE VEHICLE AND PUT HERSELF BETWEEN THE MOVING DOOR AND THE BODY OF THE SIENNA. ORIGINALLY THIS WAS HAPPENING INTERMITTENTLY BUT IS NOW NEARLY CONSTANT. ORIGINALLY TOYOTA DENIED KNOWLEDGE OF AN ISSUE, AND THEN SENT A "TOYOTA CARES" WARRANTY ENHANCEMENT NOTICE FOR 04-07 SIENNAS WITH THIS ISSUE. BROADWAY TOYOTA REQUIRED THAT WE PAY FOR AN HOUR OF LABOR ($95) TO CHECK OUT THE PROBLEM, AND SAYS THAT IT ISN'T COVERED ON ONE SIDE BECAUSE IT IS A DIFFERENT PART THAN WHAT IS COVERED (ALTHOUGH THE PROBLEM IS THE SAME) AND ON THE OTHER UNLESS WE HAVE COSMETIC DAMAGE REPAIRED FIRST, AND THEN PERHAPS NOT THE OTHER SIDE EITHER. SO THEY MADE MONEY AND DID NOTHING AND WE STILL HAVE A DANGEROUS VEHICLE. *TR UPDATED 03/12/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485990November 26, 2012
AIR BAGS
THE AIRBAG LIGHT CAME ON IN THE DASHBOARD; TOOK THE VAN TO LOCAL DEALER THEY DIAGNOSED CODE P0116 2 PART REPAIR REPLACEMENT OF LF SIDE AIR BAG ASSEMBLY AND WIRING HARNESS REPLACEMENT WHICH COST OVER $1100; *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486010November 26, 2012
STRUCTURE:BODY:DOOR, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR MADE A LOUD POPPING NOISE WHENEVER IT WAS OPEN. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS LATER CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 99,487......UPDATED 01/14/13 *BF UPDATED 01/14/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486093November 26, 2012
STRUCTURE:BODY, STRUCTURE:BODY:HATCHBACK/LIFTGATE
I OPENED THE AUTOMATIC LIFTGATE TO MY 2007 TOYOTA SIENNA AND UPON IT REACHING THE FULLY OPEN POSITION AT THE TOP, IT IMMEDIATELY DROPPED AND STARTED TO CLOSE AUTOMATICALLY, WHICH MAY HAVE CAUSED ME AN INJURY IF I HADN'T QUICKLY MOVED OUT OF THE WAY. EVERY TIME I OPEN THE LIFTGATE, WHETHER I DO IT USING MY KEY FOB, FROM THE INTERIOR OF THE CAR, OR BY LIFTING THE HANDLE, THE SAME THING HAPPENS CAUSING RISK OF INJURY TO ME AND MY CHILDREN. TOYOTA REFUSES TO ACKNOWLEDGE RESPONSIBILITY FOR THIS DEFECT DESPITE SIMILAR ISSUES BEING REPORTED WITH 2004 TO 2006 TOYOTA SIENNAS, WHICH ULTIMATELY RESULTED IN THE ISSUANCE OF NHTSA CAMPAIGN 08V244000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485815November 22, 2012
SEAT BELTS
ON PASSENGER SIDE, FRONT SEAT BELT FOLDS AND JAMS AS IT IS BEING PULLED OUT TO BE BUCKLED. IF THE BELT IS PULLED OUT FURTHER, IT STAYS JAMMED AND DOES NOT RETRACT, THUS CREATING A HAZARD FOR THE PASSENGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485381November 21, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOOR WELDS HAVE FAILED AND WHEN OPENING THE DOORS, THEY WOULD MOVE FREELY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485247November 20, 2012
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
FAIL OF AUTOMATIC REAR HATCH ON REPLACED RECALL STRUTS. HATCH WILL NOT STAY OPEN, CAUSING POSSIBLE INJURY. HATCH BROKE A BROOMSTICK I HAD USED TO PROP DOOR OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485341November 20, 2012
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
VSC (VEHICLE STABILITY CONTROL) IS ACTIVATED IN CURVES AT SPEEDS BETWEEN 25 MPH AND 60 MPH. SURFACE IS DRY AND CURVES ARE GRADUAL WITH APPROPRIATE AND SAFE DRIVING SPEEDS. THE VSC LIGHT GOES ON AND WARNING BUZZER GOES OFF. THE BRAKES SHUDDER AND THE VEHICLE IS DE-THROTTLED. VEHICLE CONTROL IS REDUCED FOR 3 TO 5 SECONDS AND THEN THE VSC DEACTIVATES. CONCERNED THAT THIS WILL BE A PROBLEM WHEN THE ROAD SURFACE IS SLICK. DEALER COULD NOT FIND MALFUNCTION CODES AND COULD NOT DUPLICATE PROBLEM SO NO FIX. THIS SITUATION OCCURS ALMOST EVERY DAY AT LEAST ONCE. KEEPING INCIDENT LOG. WEB SITES INDICATE THIS COULD BE STEERING SENSOR CALIBRATION. DEALER CLEANED SENSOR PARTS AND THIS DID NOT RESOLVE PROBLEM. CONTACTED TOYOTA AND THEY SAID TO CONTINUE WORKING WITH THE DEALER. TSB IS OUT FOR YAW SENSOR FAILURE AND STEERING CALIBRATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485120November 19, 2012
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
POWER SLICING DOOR CABLE ASSEMBLIES...... WORK AND THEN NOT WORKING ON AND OFF... DID NOT FILE COMPLAINT BEFORE BECAUSE CHILDREN COMPLAIN NOT WORKING BUT WHEN I TRIED... IT WORKS ABOUT 4 TIMES IN THE PAST. FIRST INSTANCE IN 2008. //// NOW NOT WORKING COMPLETELY/STUCK. THE POWER IS WORKING, BUT LOCK APPEAR STUCK TO WHERE THE LOCK BUTTON WONT UNLOCK SO DOOR CAN NOT BE OPEN BY BUTTON OR MANUALLY. ***** THE WARRANTY IS 120,000 MILE FOR POWER SLICING DOOR CABLE ASSEMBLIES .... MY CAR DOOR IS COMPLETELY STUCK / WONT OPEN NOW AT 142,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485154November 19, 2012
STRUCTURE:BODY
THE CONCERN IS THE DEFECTIVE RUBBER PAD ON THE SWITCH IN THE SIENNA?S REAR LIFTGATE. THE RUBBER PAD UNDER THE SWITCH THAT IS USED TO OPEN THE LIFTGATE ON THE BACK OF THE SIENNA HAS GONE SOFT AND TAR LIKE. IF I GRAB A PIECE IT PULLS RIGHT OFF LIKE CHEWING GUM. THE BLACK TAR LIKE SUBSTANCE GETS ON YOUR HANDS TOO AND IS HARD TO WASH OFF. THE SAFETY ISSUE IS COLD WEATHER, ONCE IT GOES BELOW 35 DEGREE F THE DOOR HANDLE SWITCH WILL NOT ALLOW THE DOOR TO OPEN. I THE EVENT OF A CRASH YOU COULDN'T OPEN THE REAR HATCH TO EXIT. THIS PART IS UNMISTAKABLY DEFECTIVE. IF THE RUBBER JUST CRACKED I COULD SEE IT AS A WEAR ITEM (LIKE TIRES OR WIPER BLADES). APPARENTLY IN US STATES WITH A WARMER CLIMATE THIS MELTING LATCH DEFECT IS A VERY COMMON PROBLEM - JUST SEARCH THE INTERNET. DEFECTIVE REAR HANDLE SWITCH (PART# 84840-08010). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485166November 19, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR COULD NOT BE OPENED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE SLIDING DOOR CABLE ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE DUE TO THE MILEAGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485056November 18, 2012
TIRES, TIRES:TREAD/BELT
I WAS DRIVING IN AUGUST AND COULD HEAR SOMETHING BANGING ON THE UNDERSIDE OF MY VAN, I WOULD STOP AND IT WOULD GO AWAY BECAUSE THE TREAD WOULD FALL ON ROAD AND THEN START A DAY LATER WITH MORE TREAD COMING OFF. IT WAS THE TREAD COMING OFF OF MY TIRES BUT DIDN'T KNOW THAT AT THE TIME AND GETTING CAUGHT ON THE UNDERSIDE OF MY VAN. THIS WENT ON FOR 2 WEEKS. MY TIRE SENSOR NEVER CAME ON. I DROVE TO OHIO ON I-75 OCTOBER 21, 2012 AND MY FRONT 2 TIRES BLEW OUT AT THE SAME TIME - BR 001522 TIRES. A BIG SLASH IN ONE TIRE A SMALL HOLE IN ANOTHER. I PULL OVER AND SEE A LOT OF THE TREAD IS COMPLETELY OFF OF BOTH TIRES. I GET TO A TIRE STORE AND THEY SAID IT LOOK LIKE THE ALIGNMENT CAUSED THE WEAR. I REPLACED ALL 4 TIRES AND HAVE THE TIRE CO PUT THE 2 IN MY BACK VAN. I GO TO BELLE TIRE TO GET A REFUND FOR MY TIRES WITH 29,000 MILES ON 65,000 WEAR TIRES. THEY SAID THEY WOULD CALL BRIDGESTONE. BRIDGESTONE DENIED MY CASE FOR A REFUND. I GOT AN ALIGNMENT 11/14/2012 AND IT SHOWS MY ALIGNMENT WAS OK A LITTLE OFF BUT WOULD NEVER HAVE CAUSED THAT KIND OF WEAR WITH TREAD JUST COMING OFF BOTH TIRES AT THE SAME TIME - THEY ARE DEFECTIVE TIRES. THE WHITE SPIKES WERE SHOWING ON BOTH TIRES - THE TREAD CAME OFF COMPLETELY ON BOTH TIRES AROUND THE EDGES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484799November 15, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE ACCELERATED THROUGH A PARKING LOT AND CRASHED INTO TWO VEHICLES. THE FAILURE WAS THE THIRD OCCURRENCE SINCE OF UNINTENDED ACCELERATION IN THE VEHICLE. THE VEHICLE WAS TAKEN BY THE UNITED STATES AUTOMOBILE ASSOCIATION AND WAS BEING HELD IN STORAGE. THE VEHICLE WAS NOT INSPECTED FOR THE CAUSE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 97,000. UPDATED 12/13/12 *CN THE CONSUMER THE FIRST OCCURENCE, ON JANUARY 11/2012, THE VEHICLE WAS BEING BACKED OUT OF A PARKING SPACE, THEN THE VEHICLE ACCLERATED. A LIGHT FIXTURE WAS DAMAGED ON A SIDE WALK. THE NEXT OCCURENCE, ON JANUARY 26, 2012, THE VEHICLE WAS BEING PULLED INTO A PARKING SPACE, THE VEHICLE RAN OVER THE CURB AND DAMAGED A DISABILITY SIGN. UPDATED 1/2/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10484815November 15, 2012
STRUCTURE:BODY
DRIVER AND PASSENGER SIDE POWER SLIDING DOOR OCCASIONALLY (I.E. NOT ALL THE TIME) MAKES AN ABNORMAL POP NOISE WHEN INITIALLY OPENING WITH THE OUTSIDE HANDLE OR WITH THE INSIDE HANDLE ON THE SLIDING DOOR. THIS DOES NOT HAPPEN THE DOOR IS OPENED WITH OTHER METHOD (E.G. REMOTE, OVER-HEAD MOUNT CONTROL, BUTTON ON B-PILLAR). IT SEEMS AS IF THE DOOR DOESN'T UNLATCH BEFORE THE MOTOR START PULLING THE DOOR. THE SYMPTOM IS VERY SIMILAR TO THIS TSB FOR CERTAIN 2011 SIENNA: T-SB-0044-11. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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