Saturn Outlook Complaints

1,352 consumer complaints on file.

#10312375February 20, 2010
EXTERIOR LIGHTING
FAULTY HEADLIGHT WIRING HARNESS RESULTING IN FAILURE OF LOW BEAM HEADLIGHT. SATURN KNOWS THIS IS A COMMON PROBLEM AND REFUSES TO ACKNOWLEDGE THAT IT IS A SAFETY PROBLEM WHICH RESULTS IN DECREASED NIGHTTIME VISIBILITY AND COULD ULTIMATELY RESULT IN A FATAL WRECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312416February 20, 2010
EXTERIOR LIGHTING
HEADLIGHT WIRING HARNESS KEEPS FAILING ON 2008 SATURN OUTLOOK, BOUGHT IT USED, BEEN REPAIRED TWICE, BURNED OUT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310770February 16, 2010
EXTERIOR LIGHTING
2007 SATURN OUTLOOK WIRING HARNESS FOR HEADLIGHTS HAS MELTED/FAILED ON BOTH DRIVER AND PASSENGER SIDES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310191February 13, 2010
EXTERIOR LIGHTING
2008 SATURN OUTLOOK-LOW BEAM LIGHT OUT AT 42,000 MILES, WIRING HARNESS MELTED, OVER $400 TO REPAIR. PRETTY EXPENSIVE CONSIDERING THIS IS A CRITICAL PART OF YOUR CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308712February 11, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHT WIRING HARNESS MELTED. PASSENGER SIDE AND DRIVER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307909February 9, 2010
ELECTRICAL SYSTEM
PASSENGER SIDE HEADLAMP ON A 2007 SATURN OUTLOOK HAS NOW HAD TO BE REPLACED TWICE IN TWO MONTHS. WIRING HARNESS IS SHORTING OUT CAUSING THE HEADLAMP TO FAIL. BULBS ARE FINE AND IN WORKING CONDITION. THIS IS A VERY SIGNIFICANT HAZARD, ESPECIALLY WHILE DRIVING AT NIGHT. WITH A 4 MONTH OLD SON, I WOULD LIKE TO SEE SOME ACTION BE TAKEN TO MAKE THIS ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308159February 9, 2010
EXTERIOR LIGHTING
HEADLIGHT WIRE HARNESS FAILURE, HEADLIGHT STOPPED WORKING AT 39,000 MILES, CHANGED THE BULB AND FOUND MELTED WIRES BY THE BULB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306294February 5, 2010
VISIBILITY
COMPLETE FAILURE OF FRONT WINDSHIELD WIPER ASSEMBLY DURING RAINSTORMS. FAILURES HAVE OCCURRED THREE TIMES AND BEEN REPAIRED BY DEALER. TWO OF THE FAILURES OCCURRED DURING HEAVY RAINSTORMS ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303934February 2, 2010
EXTERIOR LIGHTING:HEADLIGHTS
I WAS HAVING PROBLEMS WITH MY HEADLIGHTS AND WHEN I BROUGHT INTO THE SHOP I WAS TOLD THE WIRES WERE MELTED TOGETHER AND WOULD NEED TO REPLACE THE HARNESS. I JUST BOUGHT THIS TRUCK IT WAS AN 08 WHEN I BOUGHT IT AND IT WAS ONLY 7 MONTHS OLD FOR ME NOT EVEN 2 YRS OLD TO DATE AND THIS IS THE SECOND MAJOR THING I HAVE GO WRONG IN A SO CALLED RELIABLE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303760February 1, 2010
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL, EXTERIOR LIGHTING
2008 SATURN OUTLOOK DRIVERS SIDE HEADLAMP SHORTED OUT. ALREADY REPLACED LAMP AND IT SHORTED OUT AGAIN. VERY COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303257January 29, 2010
EXTERIOR LIGHTING
THE CONNECTORS TO THE HEADLIGHT LAMPS ON MY 2007 SATURN OUTLOOK ARE BURNED. THE HEADLAMPS WILL TURN ON AND OFF AT ANY MOMENT. THIS IS CREATING A SAFELY HAZARD IN DRIVING AT NIGHT. THERE SHOULD BE A SAFETY RECALL OF THIS DEFECT INSTEAD OF FORCING CUSTOMERS TO REPLACE THE FAULTY HOUSING WITH CABLING FOR 800 EACH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302465January 27, 2010
EXTERIOR LIGHTING
THE DRIVER SIDE HEADLIGHT WENT OUT, CHANGED LIGHT BULB THE LIGHT BULB WAS GOOD. LESS THAN A WEEK LATER THE PASSENGER SIDE HEAD LIGHT WENT OUT. WHILE THE DRIVER SIDE CAME BACK ON. 2 WEEKS LATER BOTH WENT OUT, WENT IN TO CHANGE LIGHT BULBS AGAIN AND THE PASSENGER SIDE CAME BACK ON. ON 01-22-10 I HAVE NO HEAD LIGHTS. WENT AND MOVED THE LIGHT LIKE I WAS GOING TO REPLACE THE BULB AND THE PASSENGER LIGHT CAME BACK ON AND STILL NO DRIVER SIDE HEAD LIGHT.*CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302598January 27, 2010
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS ON MY 2008 SATURN OUTLOOK INTERMITTENTLY GO OFF OR FAIL TO COME ON. IT HAS HAPPENED TO BOTH SIDES AND CONTINUES TO HAPPEN. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302354January 26, 2010
EXTERIOR LIGHTING
DAYLIGHT/LOW BEAM HEAD LIGHT OUT ON 2008 SATURN OUTLOOK CHANGE BULB AND CHECK FUSE NOT THE PROBLEM. TOOK IT IN TO DEALER UNDER WARRANTY WORK THEY SAID THERE IS A SHORT IN THE HEAD LIGHT ASSEMBLY AND NOT COVERED BY WARRANTY WORK THEY WANT $599 TO FIX. MY WIFE IS THE PRIMARY DRIVER OF THE VEHICLE AND SHE DRIVES AT NIGHT IT'S A BIG SAFETY CONCERN OF MINE. AND MANY OTHER PEOPLE HAVE THE SAME PROBLEM REPORT ON THE INTERNET AND THE DEALERSHIP HAS SAID IT'S A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302388January 26, 2010
EXTERIOR LIGHTING
HEADLIGHT WIRING HARNESS MELTED I HAVE NO LOW BEAM ON THE DRIVER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302244January 25, 2010
EXTERIOR LIGHTING:HEADLIGHTS
RIGHT HEADLIGHT GOES ON AND OFF, MELTED WIRING GOING INTO THE HEADLIGHT. WAITING FOR GM TO ALLOW SHOP OTHER THAN SATURN (MY CLOSEST DEALER CLOSED) TO WORK ON MY SATURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302117January 24, 2010
STEERING
THE FAILURE WAS THE POWER STEERING PUMP ON A 2007 SATURN OUTLOOK, 3.6L ENGINE. THE FIRST SIGN OF FAILURE OCCURRED WHILE TAKING A CURVE AT 45 MPH. THE STEERING FROZE THEN FREEDUP AND FROZE AGAIN SEVERAL TIMES IN JUST A FEW SECONDS CAUSING ME TO NEARLY LOOSE CONTROL OF THE VEHICLE. THE VEHICLE WENT FROM THE DITCH TO OVER THE CENTERLINE BEFORE I WAS ABLE TO PULL OVER. AFTER THIS INCIDENT THE STEERING MADE CONTINUOUS NOISE AND FAILED TO WORK PROPERLY. IT WAS IMPOSSIBLE TO STEER AT LOW SPEEDS WITHOUT REVVING THE ENGINE. BECAUSE OF THE DANGER OF DRIVING THE VEHICLE I HAD TO PAY OVER $500.00 FOR THE REPAIR. I HAVE HEARD OF MANY MANY MORE POWER STEERING PUMP FAILURES ON THE 3.6L ENGINE. PLEASE LOOK INTO THIS BEFORE SOMEONE GETS HURT OR KILLED. EVEN AFTER THE REPAIR THE STEERING DOES NOT SEEM RIGHT. I AM KEEPING MY RECEIPTS BECAUSE I FEEL THIS WILL END UP A RECALL ISSUE DUE TO SAFETY CONCERNS. THIS VEHICLE HAD 41,000 MILES ON IT (90% HIGHWAY). THE PUMP WAS RETURNED FOR A $50.00 CORE CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300032January 17, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I PURCHASED MY 2007 SATURN OUTLOOK BRAND NEW. I WAS TOLD THAT WIRING HARNESS NEEDED TO BE CHANGED ABOUT $1,000.00. MY EXTENDED WARRANTY DOES NOT COVER IT BECAUSE IT IS OVER 74,000 MILES. I HAVE BEEN READING FORUMS FROM OTHER SATURN OUTLOOK OWNERS AND A LOT OF THEM HAVING SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299735January 14, 2010
EXTERIOR LIGHTING
I BOUGHT A 2007 SATURN OUTLOOK IN JULY OF 2007. SINCE THEN MY PASSENGER SIDE HEADLIGHT HARNESS HAS MELTED TWICE AND NOW MY DRIVER SIDE HARNESS IS MELTED. THE FIRST TIME I HAD IT FIXED SATURN ARRANGE FOR IT TO BE FREE OF CHARGE HOWEVER THEY ARE REFUSING TO HELP AGAIN AND NOW I HAVE NO HEADLIGHTS. THESE WIRE HARNESSES SHOULD NOT MELT AND I BELIEVE ARE CAUSED BY A MUCH BIGGER PROBLEM AND AM FEARFUL FOR MY SAFETY DRIVING IN A CAR WITH WIRING ISSUES. MY PASSENGER SIDE WENT OUT IN DECEMBER OF 2008 THEN AGAIN IN NOVEMBER OF 2009 AND NOW THE DRIVER SIDE WENT OUT JANUARY 13, 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298426January 6, 2010
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
MY 2007 SATURN OUTLOOK HEADLIGHT WENT OUT. WHEN RESEARCHED ON THE INTERNET ON HOW TO CHANGE THE LAMP, I FOUND THAT THE WIRING HARNESS FOR THE HEADLIGHTS ON ALL MODEL YEARS OF SATURN OUTLOOK, GMC ACADIA, BUICK ENCLAVE, AND CHEVROLET TRAVERSE HAVE A SIMILAR PROBLEM OF THE HEADLIGHT WIRING HARNESS MELTING AND FAILING. THERE IS A TECHNICAL SERVICE BULLETIN CONCERNING THE DEFECT ( SATURN TSB #09-08-42-004) STATING THAT THE HARNESS SHOULD BE REPLACED (WITH THE SAME HARNESS, SO THE PROBLEM CONTINUES) AND NYOGEL GEL SHOULD BE USED AT THE ELECTRICAL CONNECTION POINT. THE MELTING WIRING HARNESS IS A FIRE HAZARD. I HAVE THE HARNESS IF YOU WANT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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