Ram 3500 Complaints (2019)

138 consumer complaints on file.

#11774352October 29, 2026
UNKNOWN OR OTHER
All left rear wheel studs sheared off while traveling at 70mph 325 miles from home. This catastrophic failure was the direct result of recall Y26 not being preformed by Chrysler Corporation. This unsafe condition placed me and others on the highway in an extremely dangerous situation. When I was first notified of this recall I went to the dealer where I purchased the truck and was told the parts were on back order and they would notify me when the parts came in. That was in 2020. Since then I have been to three different dealers who told me the same thing. Parts never came in. Now my truck is disabled far from home and the dealer is telling me that he has only one out of four kits necessary to complete the recall. The other kits are back ordered with not date of expected arrival. I asked if that meant a week, month, or what time frame and his reply was he did not know. He did state that he didn’t expect them this year! I was stranded 325 miles from home, had to sleep along side the busy Highway with cars and semi trucks whizzing by me less than 10 feet away all. Ight and half of the next day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769764October 7, 2026
AIR BAGS
On [XXX], I was involved in a serious collision while operating a 2019 Ram 3500 Laramie Crew Cab dually in California. I was traveling westbound when another vehicle traveling northbound failed to stop at a posted stop sign and entered my path. I applied my brakes but was unable to avoid colliding with the passenger side of the other vehicle. Following the collision, both vehicles left the roadway and entered an orchard. My truck sustained extensive damage and was subsequently declared a total loss. Despite the severity of the collision, none of the airbags deployed. I am concerned that the supplemental restraint system may not have operated as designed, potentially increasing my risk of injury. I sought medical evaluation at an emergency department the following day. I also maintained a paid subscription to the vehicle's connected emergency assistance services. I expected the vehicle to initiate an automatic emergency notification following a serious collision, but to my knowledge, no automatic emergency call was initiated. I did not manually activate the SOS button. I am concerned that the automatic collision notification system may not have functioned as intended, potentially delaying emergency assistance. Whether the impact met the manufacturer's airbag deployment thresholds, and whether the vehicle was equipped and configured to initiate automatic emergency assistance under these circumstances, remains UNKNOWN. The vehicle is currently at a collision repair facility and has been requested to be preserved for independent inspection. The vehicle has been evaluated for collision damage, but no independent technical examination has yet confirmed or ruled out a defect in the supplemental restraint system or emergency notification system. Whether any relevant diagnostic trouble codes, warning messages, or stored crash data exist is UNKNOWN. No pre-collision warning symptoms have been established. I request that NHTSA investigate whether the airbag no INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11767624September 29, 2026
ELECTRICAL SYSTEM
On my 2019 RAM 3500, I reported a problem with th eNHSTA back in 2023, and NO response yet. This is about the integrated brake controller, that provides NO electrical signal to stop the towed trailer at speeds what apear to be below 35MPH. This is a very dangerous failure on these trucks.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11766553September 23, 2026
ENGINE
1. Engine failed while driving. 2.This could have caused an accident if I were at highway speeds. 3. The cause of failure was a spent bearing on piston #3 due to lack of oil. 4. Per my mechanic an engine or rebuild kit is needed. This was a reported complaint in March of this year with a complaint number of #11724554. Their was no warning or low oil lamp which was a recall for some 2019 Rams, however my VIN was not included in that recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744287June 15, 2026
FUEL/PROPULSION SYSTEM
HAD RECALL FOR HIGH PRESSURE FUEL PUMP COMPLETED IN 12/2022 AND THE NEW PART HAS PREMATURELY FAILED CAUSING DEBRIS TO GO INTO THE FUEL SYSTEM. THE NEW PART WAS TO PREVENT THIS ISSUE FROM HAPPENING AND IT SEEMS THAT FAILURE AFTER ONLY 3 YEARS MEANS THAT A DEFECTIVE PART WAS INSTALLED OR SOME FORM OF IMPROPER INSTALLATION OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737771May 14, 2026
POWER TRAIN
While driving transmission just died would only go in reverse. lucky it happened at midnight so there was no traffic and was able to pull over safely. I drove truck home in reverse has I was only about 1000ft from house. Checked transmission fluid was burnt and all black. there was no warning signs check engine light came on just has it happened. I then ordered a aftermarket transmission and had it installed . When old transmission was sent back for core was told under drive and overdrive clutch packs are welded together. Was not brought to dealer because warranty was already up. didn't think to keep codes that populated when check engine light came on there was about six all seemed to do with shift solenoids. I am filling this out in case others have had same issue and maybe its a defect seems like low miles for this to have happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726482March 23, 2026
ENGINE
The contact owned a 2019 Dodge Ram 3500 towing an empty container. The contact stated that while the vehicle was being driven uphill at unknown speeds, it unexpectedly caught fire. No warning lights illuminated. There were no reported injuries, air bag deployment, or police report. The fire department was on the scene, extinguished the fire, and provided a fire report. The fire chief was unable to determine the cause of the fire due to the extensive damage. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000. The vehicle was deemed a total loss by the insurance company.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11724554March 16, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ram 3500. The contact stated that while driving at an undisclosed speed, the engine made an abnormal rattling sound. The vehicle was towed to an independent mechanic; however, the vehicle was not yet diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724799March 16, 2026
ENGINE
Driving along normal and the engine started knocking, then the noise went away and about three miles later the engine started knocking extremely loud as I attempted to get off the road safely the engine locked up, I opened th hood and seen the engine connecting rods broke out of the engine and it now has holes in the block, and needs a total replacememt
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723090March 9, 2026
ENGINE, FUEL SYSTEM, DIESEL
The contact owns a 2019 Ram 3500. The contact stated that while driving approximately 55 MPH, a warning light for the exhaust system illuminated, and the vehicle stalled. The vehicle was pulled over to the side of the road, and the vehicle failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed, but the vehicle was not repaired. An unknown dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was notified of the failure and confirmed that an unknown recall repair was previously completed on the vehicle. Upon investigating the failure online, the contact related the failure to NHTSA Action Number: EA23001(Fuel System, Diesel). The failure mileage was approximately 214,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720125February 24, 2026
POWER TRAIN
While entering the interstate highway and accelerating to merge into traffic the transmission would not shift properly and check engine light came with code p0871. I could not fully control the speed to keep up with traffic due to the erratic shifting of the transmission and was nearly rear ended by another vehicle also merging into traffic. This could have caused a multi vehicle accident at highway speed of 65 MPH. The p0871 code is transmission fluid pressure sensor / switch c circuit range/performance. There have been previous recalls with this transmission for the same problem but my vin was not listed. Transmission would not shift properly until code is reset with scan tool.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712870January 23, 2026
AIR BAGS, SERVICE BRAKES, SEAT BELTS
I lost trailer brakes, hydraulic controller not working. traction control light is on along with my airbag and my abs light comes on at times. NO REPAIRS WERE DONE YET. DEALER STATES ORC MODULE NEEDS REPLACEMENT. I believe this is an reoccurring issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694823October 21, 2025
AIR BAGS, ELECTRICAL SYSTEM, SERVICE BRAKES
Recurring water intrusion through firewall/wiper cowl causes electrical corrosion and loss of vehicle communication (CAN bus). Dealer repeatedly documented: • 05/19/2022: “Cowl drains clogged; water entering passenger side” (Invoice #XXX). • 08/15/2025: “Water intrusion through firewall due to wiper cowl drains being clogged with organic debris; water found in passenger kick-panel connector” (Invoice #XXX). Resulting failures include: • BCM shorted (02/16/2022 – replaced). • HVAC module failure (10/15/2022 – replaced). • Intermittent CAN bus, loss of gauges while driving (09/04/2025 – Invoice #XXX; dealer suspects internal corrosion from prior water leaks). • 10/16/2025: Dealer states “old water damage to BCM causing corrosion on circuit board and disrupting bus circuits”; BCM replaced again (Invoice #XXX). • 10/20/2025 (current): Dealer states “ORC (airbag module) dead on bus; ABS module loss-comm with ORC; replace airbag module” (Workorder #XXX). The truck has lost instrumentation and safety systems in rain, with airbag and ABS communication currently inoperative. This is a safety defect; seeking investigation and manufacturer remedy/reimbursement. Injuries/Crashes: None, near-miss due to loss of gauges. Dealer: Hall Chrysler Dodge Jeep Ram, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675246July 22, 2025
POWER TRAIN
sometimes when I first start the truck and drive off, I find out that I have no throttle response at all. No smoke or abnormal noises, just a dead pedal. Then after I stop the truck and take off again it works perfectly normal. I've heard of others having this problem but haven't heard of a fix. I also can't duplicate the problem; it has only happened a couple times. I did check for any codes which I did not have any.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668824June 24, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2019 Ram 3500. The contact stated that after accelerating from a red light and while driving approximately 30 MPH, there was an abnormal ticking sound coming from underneath the hood, and the vehicle started to decelerate. The contact coasted to the side of the road and inspected the engine while attempting to restart the vehicle; however, the vehicle failed to restart. The vehicle was towed to the dealer, who diagnosed that a rod had fractured in cylinder #1, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 20V511000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not included. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657073April 27, 2025
POWER TRAIN, ELECTRICAL SYSTEM
Radio some time turns off by it's self. Transmission has locked up in park after driving and put in park ,and will not go into any other gear, unless truck is turned off. After turning truck back on it will engage into preferred gear. It has done this for few time since February.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652365April 2, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Firstly, I have contacted Ram about the issue and they said I can't do anything about it. It's a safety feature and it absolutely is the total OPPOSITE of a safety feature! When on icy roads, with traction control off, and in four-wheel drive, if the truck starts sliding, it cuts the power to the wheels when I need power to pull out of the slide. I've been driving in icy / snowy conditions since I was 14 years old and I'm now [XXX] . Since it cut power to the wheels, the truck continued to slide off into the ditch causing major front end damage. If there had been a person walking their dog there, they would have been killed. This happened at about 15 mph and was totally preventable if I had had control of the vehicle instead of a computer! I don't even understand what the traction control button being turned off actually does because apparently it doesn't do anything. Also, I about got thrown through the windshield when the automatic brakes came on thinking I was going to rear-end some one who was not going to be there by the time I got there! Again, not a safety feature! There definitely needs to be a way to turn these systems off completely. If I remove the fuse for the traction control system it unfortunately affects other systems as well. So that is not an acceptable fix. In my opinion, people are putting far too much trust in computer systems. I do not believe there should be a computer in control of a vehicle at any time. You will never get me in a" "self-driving car!" It's complete lunacy! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11637478January 21, 2025
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2019 Ram 3500. The contact stated while driving at approximately 45 MPH, the Cruise Control was unintendedly disabled and remained inoperative. The failure occurred on several occasions. No warning light was illuminated; however, the "Electronic Stability Control System Malfunctioning" message was displayed on the instrument panel. The vehicle was taken to a dealer to be diagnosed; however, the result was unknown. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633631January 2, 2025
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
The contact owns a 2019 Ram 3500. The contact stated while driving at undisclosed speeds, there was an abnormal ticking sound coming from the vehicle. There was no warning lights illuminated. Additionally, the vehicle went into LIMP Mode, and the turbo charger became inoperable. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625532November 15, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2019 RAM 3500. The contact stated that while driving at 45 MPH, he heard an abnormal squealing sound emanating from the engine compartment, after which the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V511000 (Engine and Engine Cooling, Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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