Ram 3500 Complaints

2,367 consumer complaints on file.

#11350645August 21, 2020
UNKNOWN OR OTHER
INTEGRATED TRAILER BRAKE CONTROLLER NOT FUNCTIONING PROPERLY CANNOT APPLY ENOUGH VOLTAGE AND AMPERAGE TO TRAILER BRAKES TO PROPERLY STOP WHETHER STOPPED OR WHILE MOVING, MAXIMUM GAIN CANNOT APPLY ENOUGH STOPPING POWER. 3 TRAILER EXPERTS HAVE TOLD ME THE POWER IS INSUFFICIENT TRAILER BRAKES HAVE BEEN SERVICED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350683August 21, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
2 WEEKS AGO MY BRAND NEW RAM 3500 WITH ONLY 15000 ON BOARD DIDN'T START, IT DIDN'T START IN THE MORNING ON PARKING LOT. CALLED A MECHANIC TO HAVE IT FIXED BUT THEY WERE NOT ABLE. SAME DAY CALLED ROADSIDE ASSISTANCE FOR TOWING AND RAM CUSTOMER SERVICE. RESULTS: -RAM ROADSIDE ASSISTANCE DIDN'T COVER THE COST TO DEALER: REASON: TOO CLOSE TO THE DEALER. -RAM CUSTOMER SERVICE TOOK ALL THE INFORMATION, GAVE ME A CASE ID AND SAID SOMEBODY WILL CALL YOU IN 1-2 DAYS. AS OF TODAY I KEEP CALLING CUSTOMER SERVICE ONCE IN 2 DAYS, THEY KEEP ISSUING NEW CASE ID'S BECAUSE OLD ONCE ARE INCORRECT, AND KEEP TELLING ME WILL CALL YOU IN 1-2 DAYS. NOBODY FROM RAM CALLED SO FAR. DEALER SAID: FUEL POMP FAILED AND THEY'LL GET THE PARTS IN NOVEMBER, (AUGUST 21 NOW) AND I CAN'T TELL THEM ANYTHING CAUSE THEY WILL FIX ME EVEN TOMORROW IF WOULD HAVE PARTS FROM RAM QUESTION: WHY A BRAND NEW RAM HAS TO SIT 3 MONTH IN DEALERS SHOP, WHO IS GOING TO COVER THE PAYMENTS AND WHY I KEEP GETTING PROMISES THAT SOMEBODY WILL CALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350134August 18, 2020
SUSPENSION
MY VEHICLE EXPERIENCES A PHENOMENON COMMONLY KNOWN AS 'DEATH WOBBLE'. (GOOGLE '2013 DODGE RAM 3500 DEATH WOBBLE' TO VIEW VIDEOS OF THIS ISSUE). WHEN DRIVING AT HIGHWAY SPEED AND ENCOUNTERING A CERTAIN CURVE RADIUS COMBINED WITH A BUMP OR DEFECT IN THE ROADWAY SURFACE, THE FRONT SUSPENSION BEGINS VIOLENTLY VIBRATING. THE STEERING WHEEL SHAKES VIOLENTLY AND THIS VIBRATION CANNOT BE STOPPED BY HOLDING THE WHEEL. APPLYING THE BRAKES TRANSMITS THE VIBRATION TO THE BRAKE PEDAL. THE ONLY REMEDY IS TO ALLOW THE VEHICLE TO SLOW DOWN BY REMOVING ANY INPUT TO THE ACCELERATOR PEDAL. WHEN THE VEHICLE SPEED DROPS TO BELOW APPROXIMATELY 30 MPH, THE VIBRATION CEASES. THIS HAS HAPPENED TO ME NUMEROUS TIMES AND MAKES ME FEEL AS IF I COULD LOSE CONTROL OF THE VEHICLE. IF THIS WERE TO OCCUR ON A WET OR SNOW COVERED ROADWAY, I THINK THAT THE VEHICLE WOULD MOST LIKELY SPIN OUT OF CONTROL. I HAVE BROUGHT MY VEHICLE IN TO TWO DIFFERENT DODGE DEALERS TO COMPLAIN ABOUT THIS ISSUE. THEY SAID THAT THEY WERE 'UNABLE TO DUPLICATE THE ISSUE'. THIS IS NOT SURPRISING SINCE IT REQUIRES A VERY SPECIFIC COMBINATION OF VEHICLE SPEED, STEERING ANGLE, AND BUMP OR OTHER INPUT TO THE SUSPENSION SYSTEM. MY VEHICLE WAS UNDER WARRANTY COVERAGE WHEN I COMPLAINED OF THIS ISSUE TO THE DEALERS. MY VEHICLE IS NO LONGER UNDER WARRANTY COVERAGE BUT THE VEHICLE STILL HAS THIS ISSUE. THE DEALERS TELL ME I HAVE TO TAKE IT UP WITH DODGE TO TRY AND GET THEM TO COVER THIS. NOT SURPRISINGLY, DODGE TELLS ME I HAVE TO TAKE IT UP WITH THE DEALERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349713August 16, 2020
STEERING
RAM HAS A RECALL FOR THE DRAG LINK, MY DEALERSHIP HAS PREFORMED THE RECALL REPAIR WHICH IS TO WELD SOLID THE DRAG LINK THIS IS NOT A PROPER REPAIR. I WOULD SAY THIS IS WHAT A BACKYARD MECHANIC MIGHT DO TO ENTER A DEMO DERBY NOT A REPAIR ON A NEW TRUCK UNDER WARRANTY. THIS ITEM CAME ON THE TRUCK AS AN ADJUSTABLE PART OF THE STEERING SYSTEM AND RAMS FIX IS TO WELD THIS PART MAKING IT NO LONGER ADJUSTABLE AND THE STEERING CAN NO LONGER BE ALIGNED. MY STEERING WHEEL IS CROOKED AND RAM HAS TOLD ME THAT'S TO BAD WE ARE GOING TO DO NOTHING FOR YOU THAT'S RAMS CUSTOMER CARE NOT THE DEALER...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348968August 13, 2020
SERVICE BRAKES
FLASHING ABS AND TRACTION CONTROL LIGHTS WHILE IN MOTION AT RANDOM TIMES AND WHEN APPLYING BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344323August 10, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2019 RAM 3500. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 55 MPH, WHEN ANOTHER VEHICLE INSERTED INTO THEIR LANE AND TO PREVENT AN IMPACT, THE DRIVER TURNED THE STEERING WHEEL TO THE DITCH AND CRASH INTO A "DIRT DRAIN DITCH". THE CONTACT STATED THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE FRONT SEAT PASSENGER SUSTAINED INJURIES ON HER RIGHT SHOULDER, NECK AND BACK PAINS WHILE THE DRIVER ALSO SUSTAINED INJURIES TO HIS RIGHT SHOULDER, NECK AND BACK PAINS. THE REAR PASSENGER HER DAUGHTER HIT HER HEAD ON THE WINDOW AND HAD BACK PAINS. THE CONTACT STATED HER HUSBAND AND HERSELF DID SEEK MEDICAL ATTENTION AND WOULD NEED SURGERY FOR THEIR RIGHT SHOULDERS. THE CONTACT STATED THE REAR SEAT PASSENGER DID NOT NEED ANY MEDICAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE A TOTAL LOSS. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE CONTACT CALLED BUD CLARY CHEVROLET OF MOSES LAKE SERVICE CENTER (12056 N FRONTAGE RD SITE B, MOSES LAKE, WA 98837, (509) 765-4517) AND WERE MADE AWARE OF THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. *DT*JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11343870August 7, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, WITHOUT WARNING A VIOLENT SHAKING OCCURRED WITHIN THE STEERING WHEEL. THE CONTACT MANAGED TO REGAIN CONTROL OF THE STEERING WHEEL, VEERED TO THE SHOULDER OF THE ROAD, TURNED THE VEHICLE OFF AND BACK ON WHICH THEN RESUMED BACK TO NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT END WAS INSPECTED AND DETERMINED THAT THE FRONT LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER, PLANET FORD-DODGE LOCATED AT 19000 EASTEX FWY, HUMBLE, TX 77338 WAS CONTACTED AND INFORMED THE CONTACT THAT NO WARRANTY WAS AVAILABLE ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343945August 7, 2020
WHEELS
NEXEN ROADIAN HTX TIRES ARE UNSAFE. TIRE WITH 17741 MILES HAS "SLIPPED" BELT. FRONT TIRE WAS MAKING A "BUMPING" NOISE ON 1 AUGUST; MCKINNEY RAM DEALER, EASLEY SC, DIAGNOSED LEFT FRONT TIRE AS REQUIRING REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342736August 1, 2020
FUEL/PROPULSION SYSTEM
AFTER ONLY 57K MILES THE FUEL SENSOR / FUEL PUMP IS MALFUNCTIONING. FUEL GAUGE IS NOT WORKING. I BELIEVE NOT KNOWING HOW MUCH FUEL IS IN THE TRUCK CONSTITUTES A SAFETY ISSUE. THIS IS A COMMON PROBLEM WITH RAM TRUCKS AS REPORTED 100S OF TIMES ON LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342031July 29, 2020
WHEELS
DURING A TRIP ON AN IMPROVED HIGHWAY, THE FRONT END BEGAN TO SHAKE VIOLENTLY. THE STEERING WHEEL WAS HARD TO KEEP AHOLD OF AT 50 MPH. AT THIS TIME THE TRUCK HAD 17596 MILES ON IT. WHEN WE RETURNED HOME I CALLED MY DODGE DEALER, LANDERS MCLARTY TO EXPRESS MY CONCERN OF THE TRUCK PERFORMANCE. SUBSEQUENTLY I BROUGHT THE TRUCK IN FOR AN INSPECTION AND RESOLUTION OF THE PROBLEM. THE REPORT WAS THAT THE TIRES WERE CUPPED AND I NEEDED NEW TIRES. I FELT THAT THIS SHOULD BE TREATED AS DEFECTIVE EQUIPMENT AND THAT THEY SHOULD COVER THE COST. THE TIRES ARE NEXON TIRES FROM S. KOREA. AT 17596 MILES THEY SHOULD NOT FAIL THAT SOON. I WAS TOLD BY THE GM THAT THEY HAVE TROUBLE WITH TIRES ON 'THIS KIND OF TRUCK AND THAT I GOT GOOD USAGE AT 1759 MILES. AM TAKING THE THE VEHICLE TO AN INDEPENDENT TRUCK CENTER TO HAVE AN INSPECTION AND REMEDIATION F TIRES IF NEEDED. HAVE BEEN TOLD THAT 17596 MILES IS TOO SOON FOR TIRES TO FAIL. DODGE RAM DEALER, LANDERS MCLARTY REFUSES TO HONOR MY 10 YEAR WARRANTY DUE TO TIRE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340522July 20, 2020
FUEL/PROPULSION SYSTEM
ENGINE STARTED LEAKING AND THE FUEL INJECTION PUMP STOPPED WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331910July 1, 2020
POWER TRAIN
I HAVE A 2019 RAM 3500 TRUCK WITH THE HIGH OUTPUT 400HP ENGINE AND THE 'HEAVY DUTY' AISIN TRANSMISSION. I AM HAVING PROBLEMS WITH THE TRANSMISSION. WHILE DRIVING IN MOUNTAINOUS TERRAIN AT SLOW SPEED (5 TO 10 MPH) THE TRANSMISSION SEEMS TO SHIFT INTO NEUTRAL, ENGINE WILL REV UP TO 2000 TO 2500 RPM FOR A FEW SECONDS AND THEN SLAM INTO GEAR, CREATING A SAFETY HAZARD. THIS HAPPENS ON A CONTINUAL BASIS. A FEW TIMES, I HAVE STOPPED AT AN INTERSECTION ON A HILL, WHEN ATTEMPTING TO TAKE OFF AND TURN INTO TRAFFIC, THE TRUCK WILL GET PARTIALLY INTO THE ROAD WHEN THE TRANSMISSION SEEMS TO SHIFT INTO NEUTRAL, SLOWS DOWN WHILE THE ENGINE REVS TO 2000 TO 2500 RPM (WHILE TRAFFIC KEEPS COMING AT YOU) AND FINALLY SLAMS INTO GEAR AND STARTS MOVING AGAIN. THE NATURE OF THE ISSUE IS CREATING A LIFE THREATENING SITUATION. WHEN YOU ARE ON A HILL AND STOP, UPON REMOVING YOUR FOOT FROM THE BRAKE TO RESUME TRAVEL UP THE HILL, THE TRUCK WILL ROLL BACKWARDS, AFTER ROLLING A SHORT DISTANCE THE TRANSMISSION WILL SLAM INTO GEAR CAUSING THE ENGINE TO STALL. AS THE ENGINE DIES, THERE IS A COMPLETE LOSS OF BRAKING AND STEERING, LEADING TO MORE LIFE THREATENING SITUATIONS; AS YOU ARE ROLLING BACKWARDS WITH LITTLE TO NO BRAKES OR STEERING. MY AREA HAS A LOT OF STEEP GRADES THAT WE HAVE TO DRIVE ON A REGULAR BASIS. I HAVE TAKEN THE LEMON TO THE DEALER FOR REPAIR MANY TIMES. MY INITIAL COMPLAINT AND DEALER VISIT WAS AT APPROXIMATELY 3,500 MILES. THERE HAVE BEEN MULTIPLE FIRMWARE UPDATES , WITH NO CHANGE IN THE BEHAVIOR. ANOTHER ATTEMPT WAS CHANGING THE TRANSMISSION INTERNALS, NO CHANGE IN THE BEHAVIOR. ANOTHER TRIP INVOLVED ADDING A RECORDER TO LOG THE BEHAVIOR TO SEND TO MANUFACTURER.. THE LAST TIME, I WAS TOLD THERE IS NOTHING ELSE TO BE DONE. A CASE HAS BEEN OPENED WITH RAM, WHICH HAS RESPONDED IT IS OPERATING WITHIN THE DESIGN LIMITS AND THEY WILL NOT DO ANYTHING ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330504June 24, 2020
ENGINE
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DAYTONA DODGE RAM JEEP CHRYSLER AND FIAT LOCATED AT 1450 N TOMOKA FARMS RD SUITE A, DAYTONA BEACH, FL 32124, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE NUMBER 2 CYLINDER HEAD WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330566June 24, 2020
VEHICLE SPEED CONTROL
CRUISE CONTROL INTERMITTENT FUNCTION...MAY NOT TURN ON, MAY NOT TURN OFF, MAY NOT DISCONNECT OR CANCEL AT SPEED, MAY NOT CANCEL AT SPEED WITH BRAKE PEDAL. BOUGHT THE TRUCK IN MARCH, 2020. NO PROBLEMS UNTIL JUNE 12, 2020, WHEN IT FAILED TO WORK CONSISTENTLY. DEALER WANTS $150 TO DIAGNOSE, EVEN THOUGH IT WAS REPORTED TO FCA IN MAY OF 2018. WEB INFORMATION SHOWS WIDESPREAD PROBLEMS...2 LINKS I FOUND: HTTPS://WWW.EQUIPMENTWORLD.COM/RAM-TRUCKS-CAUGHT-UP-IN-LARGE-FCA-RECALL-OVER-DEFECTIVE-CRUISE-CONTROL/ HTTPS://WWW.RAMFORUM.COM/THREADS/CRUISE-CONTROL-STOPPED-WORKING.66362/ I BOUGHT THE TRUCK WITH 50K MILES, NOW HAS 53K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329196June 16, 2020
ENGINE AND ENGINE COOLING, EQUIPMENT
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ACADIANA DODGE CHRYSLER JEEP RAM FIAT (1700 SW EVANGELINE TRWY, LAFAYETTE, LA 70508, (337) 232-7361) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY LOUD SOUND WHEN THE AIR CONDITIONING UNIT WAS ACTIVATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND SUGGESTED THAT THE DEFECTIVE FAN BE REPLACED WITH ANOTHER FAN UNTIL THE REMEDY WAS AVAILABLE. THE FAN WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328556June 12, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT CONTACTED HILL KELLY DODGE CHRYSLER JEEP RAM (6171 PENSACOLA BLVD PENSACOLA, FL 32505, 850-972-2050) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. BAY CHRYSLER DODGE JEEP (636 15TH ST PANAMA CITY, FL 32401, 850-785-159) WAS NEXT CONTACTED HOWEVER, WAS UNABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328120June 10, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328157June 10, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE SEVERAL UNKNOWN DEALERS, INCLUDING LITHIA DODGE LOCATED AT 200 E. CYPRESS AVE, REDDING, CA 96002, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB*DT*JB *DT CONSUMER STATED DEALERSHIP WOULD NOT TO ABLE TO FIX THE CAR UNTIL FEB.2021.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327554June 6, 2020
WHEELS
PURCHASED VEHICLE NEW FROM MARSHALL DODGE IN OCT. 2016. I HAVE JUST REALIZED THAT MY SPARE TIRE IS A DIFFERENT SIZE. ON THE GROUND I HAVE (4) LT285/60R20E.. AND AS A SPARE I HAVE A LT275/70R18E. THIS IS THE WAY THE VEHICLE CAME FROM DODGE. I DO NOT FEEL SAFE IF I WOULD HAVE TO USE THE DIFFERENT SIZE SPARE, ESPECIALLY PULLING A 40FT. 5TH WHEEL CAMPER. I HAVE TALKED TO THE DEALERSHIP AND FCA CASE MANAGEMENT AND TOLD THAT THIS IS NORMAL, AND I WOULD NOT HAVE ANY PROBLEMS. MY CASE NUMBER IS 76379630 . I ALSO FEEL THAT WOULD NOT BE GOOD ON THE TRANSFER CASE AND DIFFERENTIAL. COULD YOU PLEASE ADVISE ME ON THIS PROBLEM ? IS THIS SAFE AS RAM HAS ADVISED ME ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327305June 4, 2020
POWER TRAIN
TL* THE CONTACT OWNS 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JACK PHELAN DODGE CHRYSLER JEEP RAM (5859 S LA GRANGE RD, COUNTRYSIDE, IL 60525) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WHILE SHIFTING THE GEAR FROM DRIVE TO PARK OR ANY OTHER GEAR WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED INCORRECT ADDRESS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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