Ram 3500 Complaints

2,367 consumer complaints on file.

#11746797June 26, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 3500. The contact received notification of NTHSA Campaign Number: 24V896000 (Service breaks, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746488June 25, 2026
ELECTRICAL SYSTEM, ENGINE, AIR BAGS
The contact owns a 2023 Ram 3500. The contact stated that while driving or while the vehicle was parked, the air bag warning light was intermittently illuminated. Additionally, the check engine warning light was illuminated, and the seat belt warning light was intermittently illuminated while the seat belt was securely buckled. The messages "Service ESC” and “Service Trailer Brake System” were displayed on the instrument panel. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745513June 21, 2026
SERVICE BRAKES
This recall came out 1.5 years ago and there still is no remedy. At a car wash my truck wouldn’t stop and I slid into a concrete pole and damaged the fender and headlight. The corporate office told me, when I called, that currently there is nothing that they can do.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11745440June 21, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Just driving down the road and abs service, traction control service, 4wd service, automatic emergency brake disabled front and rear sensor service lights come on then go off and come back on later with a check engine light vehicle has less than. 500 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745409June 20, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, WHEELS
3 times to date (10,000 miles/8 months) I have failing abs speed sensors. If I stop moving when all lights come on dash the truck is in operational. I cannot shift gears, put in park or turn engine off. Loose traction control, ads, 4wd, stabiltrac, speedometer. All assitive and braking functions. Code U1412. Dealer replaces speed sensors but problem returns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745306June 19, 2026
ELECTRICAL SYSTEM
PTC heater short circuited, overheated and scorched/melted itself as well as other plastic Hvac components and sent toxic fumes into the passenger compartment via the HVAC vents. This truck has been in 2 different Dodge dealer service departments multiple times for the same failures. After repairs were performed, the same failures occurred on the way home from the dealer. The PTC heater grid sits INSIDE of the HVAC airway. I am now experiencing multiple adverse medical symptoms from these exposures.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11744730June 17, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 3500. The contact received notification of NTHSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving over a bump or crack on the roadway, there was a dinging sound coming from the dashboard. The contact stated the traction control and ABS warning lights were illuminated. The contact associated the failure with the recall. The vehicle was repaired; however, the the failure persisted. The manufacturer was not made aware of the issue. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744755June 17, 2026
SERVICE BRAKES
Waiting over 18 months for recall repairs to be made. My truck will not pass the mandatory state safety inspection because the ABS lights in the dash board display. This makes me operating the truck illegal and subject to a violation. Called manufacturer numerous times to complain yet they take no action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744818June 17, 2026
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2026 Ram 3500. The contact stated that occasionally while hauling a trailer and driving at various speeds, the factory-integrated Trailer Brake Controller failed to respond as intended. Additionally, while driving during strong winds, the vehicle was pushed off the road onto the shoulder and onto the grass. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744287June 15, 2026
FUEL/PROPULSION SYSTEM
HAD RECALL FOR HIGH PRESSURE FUEL PUMP COMPLETED IN 12/2022 AND THE NEW PART HAS PREMATURELY FAILED CAUSING DEBRIS TO GO INTO THE FUEL SYSTEM. THE NEW PART WAS TO PREVENT THIS ISSUE FROM HAPPENING AND IT SEEMS THAT FAILURE AFTER ONLY 3 YEARS MEANS THAT A DEFECTIVE PART WAS INSTALLED OR SOME FORM OF IMPROPER INSTALLATION OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743637June 12, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I am the owner of a 2018 Ram 3500 subject to Recall C4B (NHTSA Recall No. 24V-896) involving the Brake Hydraulic Control Unit (HCU). The recall was announced on November 27, 2024. As of June 2026, NHTSA’s website still states that the recall is incomplete and that a remedy is not yet available for my vehicle. The defect causes active symptoms during operation. The vehicle continuously chimes while driving, similar to a seatbelt warning, and cruise control is disabled. These symptoms substantially interfere with normal operation, especially during long trips and towing. I have contacted authorized Ram dealerships and Ram Customer Care multiple times. Dealerships state that no remedy is available and refer me to Ram Customer Care. Ram Customer Care confirms that no remedy is available and provides no repair timeline or meaningful resolution. Most concerning, neither the dealerships nor Ram Customer Care will initiate a repair attempt because no repair procedure or parts exist. Owners are therefore unable to obtain repairs or even establish documented repair attempts despite the existence of an active safety recall. I was also advised that I could rent a vehicle at my own expense and potentially seek reimbursement if approved. Given that this recall has been open for more than 18 months with no available remedy or repair timeline, expecting owners to personally fund rental costs for an unknown period with only the possibility of reimbursement is unrealistic and inadequate. This open safety recall has negatively impacted the vehicle’s usability, resale value, and trade-in value while preventing owners from obtaining a repair. Stellantis acknowledges the safety defect, yet no practical remedy or alternative solution is available. I respectfully request that NHTSA review the continued lack of an available remedy, the extended delay in repairs, and the absence of a meaningful process for affected owners to obtain relief.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743238June 10, 2026
SUSPENSION, UNKNOWN OR OTHER, POWER TRAIN
Front axle disconnect failed at only 15,136 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743277June 10, 2026
SERVICE BRAKES, HYDRAULIC
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743207June 10, 2026
EXTERIOR LIGHTING
This model of truck has 4 led lights that will never turn off. Using the switch in the cab does not affect them. When the headlight switch is in off, manual, or parking - these lights remain on. Additionally, there is no setting in the software that provides control over these lights. I have interacted with Stallantis Customer Service, and my local dealer -both state: "Lights are working as designed". Contrary to this, the owners manual states that the lights can be turned off using the switch. There are times, after dark, where parking lights are appropriate, but headlights are not. It seems to me a design flaw and dangerous to give the operator of the vehichle zero control over these "halo lights".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742431June 6, 2026
ELECTRICAL SYSTEM
There have been a couple of instances where the running boards haven’t deployed when the door has been opened. The most recent caused my 10yr old to FALL OUT IF THE TRUCK and get injured. I believe the combination that is causing it is to get in the truck, hit acc and get I’ll all windows down. Then turn off the acc and stay seated in the truck for some time. Then open the door from inside and they don’t deploy…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742354June 5, 2026
STEERING
The contact owns a 2015 Ram 3500. While attempting to have an alignment performed, the contact was informed that the steering drag link and the tie rod were both cracked. The failure caused rapid, premature wear on the tire. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V021000 (Steering); and believed that the welding that was performed in the recall repair had directly caused the current failure. The vehicle was taken to an authorized dealer, where the technicians diagnosed the vehicle and determined that the previous recall repair made it impossible to perform a proper wheel alignment. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 193,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741870June 3, 2026
TIRES
I have a 2024 Ram 3500 with 9661miles, equipped with Firestone Transforce AT LT285/60R20 Load range E tires. These tires are date coded 3123 which make them just under 3 years old as of this report. All 4 of the tires have developed spider cracking in the valley of the first set of lugs from the outside sidewalls. It is cracked consistently all around the tire(only in this area, no other cracks exist on the tire). This cracking is consistent and present on all four of the tires. The cracks continue to open up and are to the point that I am afraid to drive the truck. I have been to both the selling dealer and 2 separate Firestone Corporate Sponsored Tire stores for inspections. Everyone seems to agree that this should not happen, but no one wants to take responsibility for the warranty to correct this concern. The selling dealer indicates that they are not responsible for the tire warranty and the Firestone Stores and a district represent have communicated to me that, even though that I purchased the truck brand new, I am not the original purchaser of the tires and therefore they are not covered under warranty. Obviously, a finger pointing exercise and choice by each manufacture to place my safety at risk. I have no choice except to purchase new tires so that I can continue to operate my truck safely. I have pictures of the concerns, and the tires will be available for inspection if requested.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741544June 2, 2026
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, EQUIPMENT:APPLIANCE:REFRIGERATOR
Norcold N641.3FL refrigerator (serial #XXX) installed in an Arctic Fox truck camper caught fire on June 2, 2026 due to cooling unit failure. This model is subject to a known Norcold fire risk recall. The unit had not been repaired under the recall. I extinguished the fire myself. I have photographic evidence and have reported the incident to Thetford/Norcold at [XXX] . Norcold LLC filed for Chapter 11 bankruptcy in November 2025 with over 10,500 similar fire-related claims. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11741292June 1, 2026
ENGINE AND ENGINE COOLING, BACK OVER PREVENTION
The contact owns a 2021 Ram 3500 . The contact received notification of NHTSA Campaign Numbers: 25V720000 (Engine and Engine Cooling) and 25V552000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available and were on backordered. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740865May 29, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 3500. The contact received the recall notification letter for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the ABS cycled off while driving. The ABS and traction control warning lights were illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the parts being backordered. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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