Ram 3500 Complaints

2,367 consumer complaints on file.

#11709588January 8, 2026
ELECTRICAL SYSTEM
Trucks Navigation and GPS stopped working. Took to dealer for repairs, could not replicate the issue. They brought the truck back to me, and upon starting it the GPS/Navigation is not working. Other than the navigation, more systems work off the gps and needs to be functioning. Have multiple videos of nav not working, and dealer still stated that wasn't enough to determine there was an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709587January 8, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Trucks DEF Gauge malfunctioning goes from full, to half, to full, to empty, and then warns about going into limp mode. Filled with DEF and still doing it. Took in for repairs, company said they fixed it, but within 3 miles gauge was doing the same thing. This is a hazard as it will put the truck in limp mode. Known issue with many complaints, needs fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709069January 6, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ram 3500. The contact stated that upon starting the vehicle, the traction control, ABS, and several other warning lights were illuminated on the instrument panel. In addition, the contact stated that a warning chime intermittently sounded while driving at various speeds. The vehicle was taken to a dealer and was diagnosed with a defective HCU (Hydraulic Control Unit), which the contact had repaired by the dealer. The contact stated that approximately 5,000 miles later, the exact failure recurred. The contact then received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and agreed to reimburse the contact for the prior repair. The contact was provided a case number and made multiple attempts to reach the manufacturer for reimbursement. The contact had not yet received a response or the reimbursement. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709195January 6, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the residence, and was not diagnosed. A dealer was contacted and informed the contact that the part for the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709229January 6, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My vehicle is included in safety recall 24V-896 for a defective HCU (Hydraulic Control Unit). I have contacted the dealership multiple times, but the replacement part is never available. This recall affects critical safety systems including ABS and Electronic Stability Control. Despite being a safety recall, there is no estimated timeline for repair due to part unavailability. I am concerned about driving a vehicle with an unresolved safety defect. The manufacturer has been unable to provide the recall repair for an extended period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709260January 6, 2026
ELECTRICAL SYSTEM
PTC cabin heater has overheated and replaced 3 times. Each time it filled the passenger compartment with toxic fumes and its a fire hazard. It has not been solved and is still at the dealer. It started Nov 21 2025. NHTSA Complaint # 11702941. Nothing has been done about it to this day. Am I wasting my time???? [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709256January 6, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
***1*** The emissions system on this truck (2022 Ram 3500 with 34,435 miles) has been problematic since I acquired it 5 months ago. It continually attempts to regenerate and rid itself of ash/soot buildup. If it does not successfully regenerate, it will go into a state of reduced power, also known as limp mode. The truck is available for inspection and will be at Lithia CDJR in Corpus Christi tomorrow, 07 Jan 2026. ***2*** Today specifically, the truck flashed a message EXHAUST FILTER NEARING FULL SAFELY DRIVE AT CONSISTENT SPEED TO CLEAR. I got on the highway to achieve this and avoid lights and stop/go traffic. It typically takes around 25 minutes of consistent driving for it to clear. But today, shortly after I reached highway speeds, the truck entered limp mode, displaying EXHAUST FILTER FULL REDUCED POWER SEE DEALER. This was a very alarming incident that created a bottleneck on the highway and presumably for me to nearly be rear ended as it happened at 5:35pm. I was able to safely make it off of the highway, however this incident has put the lives of all motorists on the road around me today in danger. ***3*** The truck has been inspected numerous times by the dealership. The Diesel Particulate Filter was replaced on 01 October 2025 (this was the first time the truck went into limp mode on me). The frequent regenerations continued after the DPF replacement and a sensor was replaced on 29 October 2025. Regens continue at approximately 1 per week. ***4*** This is a known issue amongst the community of RAM truck owners. It's unfortunate that many do not report it because the safety issue could easily set off a chain reaction, especially if this heavy duty truck were to be towing a heavy load as it capable of doing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708774January 5, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 3500. The contact stated that upon starting the vehicle, the ABS warning light illuminated on the instrument panel with a beeping sound coming from the vehicle. The contact stated that the cruise control feature was inoperable. The vehicle was taken to the dealer, where the contact was informed that the hydraulic control unit (HCU) was defective and an estimate for the repair was provided. The contact was also informed that the vehicle would soon be placed under NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) and that the vehicle would be covered for free once parts were available. After waiting for approximately one year for parts to become available, the contact returned to the dealer and requested to pay out of pocket for the repair. The contact was informed that the repair was unavailable due to the part being on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708928January 5, 2026
VEHICLE SPEED CONTROL, SERVICE BRAKES
No cruise control, ding ding ding no traction control ding ding ding no abs ding ding ding
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708937January 5, 2026
SERVICE BRAKES, VEHICLE SPEED CONTROL
There is an open recall (C4B) for my Ram truck. The ABS light and "Service Brake System" light and message are currently displayed on the truck's dash. I contacted FCA about a year ago and told them I have an active issue. They said they placed me on a priority wait list but the remedy is not available yet. It is unacceptable for them to not have a remedy ready for an 8 year old truck when the issue was known about some time ago. I would appreciate if NHTSA or other government agencies would put pressure on FCA to repair this issue as owner's and other motorists lives are on the line if faulty equipment is forced to drive on public roadways. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708936January 5, 2026
SUSPENSION, UNKNOWN OR OTHER, EXTERIOR LIGHTING:BRAKE LIGHTS
Both front ball joints wore out at 20,000 miles The 3rd break light leaks into the cab at 26,000 miles & won't be warrantied even though there's an active recall for our same truck, same part just different model
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708886January 5, 2026
ENGINE
The contact owns a 2022 Ram 3500. The contact stated that while driving at various speeds, the vehicle hesitated to accelerate while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed; however, the cause of the failure was not determined. In addition, the contact stated that the vehicle was taken to the same dealer approximately eight times, and a loaner vehicle was provided; however, after several unknown repairs, the failure reoccurred. The vehicle was previously repaired under warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708388January 2, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ram 3500. The contact stated that while driving approximately 40 MPH, the ABS and ESC warning lights illuminated. The contact depressed the brake pedal but was unable to stop the vehicle. The contact had a snowplow attached to the front of the vehicle and lowered the plow to stop the vehicle. The contact was having the vehicle towed to a dealer, but the vehicle was not yet at the dealer. The contact had received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact was advised by the dealer that the parts to complete the recall repair were not yet available, but would attempt a temporary repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707721December 30, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 3500. The contact stated that the ABS warning light was illuminated, and the cruise control mode was inoperable. The contact stated that upon depressing the brake pedal, the brakes made an abnormal rumbling sound as if the brakes were applied at an abnormally faster rate. The contact stated that the traction control had failed intermittently, causing the tires to spin on wet pavement. The vehicle was taken to the dealer it was purchased from. The dealer replaced the hydraulic control unit; however, the failures recurred approximately 4 years later. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic), and the vehicle was then taken to another dealer, Foss Motors(133 Portsmouth Ave, Exeter, NH 03833) for the recall repair; however, the dealer informed the contact that the part to do the recall repair was unavailable. The contact was advised that there would be a charge for the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707555December 29, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Recall C4B with known issue and known remedy but “no parts available.” Contacted RAM and with no parts they have no solution. You can rent an auto out of pocket and possibly be reimbursed. No option for buyback or solution. Recall came out 12/5/2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707291December 27, 2025
ENGINE
The # 4 cam bearing seized to the camshaft. Upon further investigation the #4 main bearing was damaged from metal chips that were not removed during the manufacture of the engine. This damage from the manufacturing defect left the engine block damaged beyond repair. So a short block was ordered and installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706738December 23, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The dealer was not made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706742December 23, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706880December 23, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL
It has been over 1year now and chrysler still doesn't have a fix for the anti lock brake system. How long can this go on? the truck keeps kicking out the cruise control and the traction controls. I have been contacting the dealers but there isn't a fix WTF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706824December 23, 2025
ENGINE
Purchased the truck new with 25 miles on it from the dealer. Within the first 2000 miles, I had a message pop up that said "Service Exhaust System See Dealer". I took it in to the dealer, they said it showed a random emission related code had popped up but was not currently active, so their recommendation was to clear it and see if it came back. Within a day, the message was back and tripped a check engine light. I also noticed after the first 1000 miles, my fuel mileage dropping off significantly around the time the "Service Exhaust System" message first appeared. (I went from 18-19 mpg average, to 12-14 mpg average, driving the same commute to and from work, in the same conditions.) I have noticed unusually high temperatures in the exhaust at times, excessive fuel consumption, excessive DEF consumption, and am concerned about the potential for damage to the DPF or DEF system. I took the truck to my local dealer for diagnosis and repairs. They called me to say that the problem had been traced to a faulty Exhaust Gas Temperature (EGT) control module that was malfunctioning and would need replaced. They then explained that the part was "restricted" by Stellantis/Ram, and was not something they could just order. That they would have to create a "STAR" case with Stellantis and get the part authorized/sent directly from Stellantis. I was also told that they would not receive any updates or communication back on STAR cases and that the part would just show up whenever it shows up, and they would let me know. Was told to drive the truck until the part came in, as they did not have any loaner vehicles available. From some online groups I am in for this series of truck, I found a couple other people with the same problem, who reported that the restricted control module is on backorder from STAR/Stellantis until at least mid-January.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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