Ram 3500 Service Bulletins
2,690 manufacturer communications on file.
- June 29, 2022•Document ID: 10221378Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 9004511
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryDOOR, Storage Bin (Rambox Lid) If the Rambox storage bin Lid (Door) is being replaced for the Lid loose or warped issue, replace the complete Rambox Bin and Lid assembly with all of the sub components instead of just replacing the Lid only. Please ship the complete Rambox Bin and Lid assembly without dis-assembling the lid or hinges to QEC. Please contact FCA Redacted Content to set up the part return to QEC. If no response in 15 minutes, proceed with repair.
Associated Products (2)Associated Documents - June 28, 2022•Document ID: 10221446Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- S228A000004RevB
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryPanasonic VP4R Wi-Fi New Enrollment Pause
Associated Products (67)2022 Chrysler 3002022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 4500+ 47 moreAssociated Documents - June 25, 2022•Document ID: 10221505Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EXTERIOR LIGHTING; BACK OVER PREVENTION
- Mfr Comm. #:
- 0812322REVA
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryFlash: Display Screen Module (DSM) Updates This bulletin involves reprogramming the DSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that the following Diagnostic Trouble Code (DTC) has been set: B22A9 - ECU Internal Performance. Customers may also comment on the following:Black radio screen with audio at start up (backup camera functions normally).
Associated Products (5)Associated Documents - June 24, 2022•Document ID: 10221503Service Bulletin/Repair InstructionsBACK OVER PREVENTION; AIR BAGS
- Mfr Comm. #:
- 0806222REVC
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryUPD UFD UBD UED UBC UEC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Customers may experience one or more of the following:Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Compass not showing or showing incorrect direction. When on a phone call with wireless connectivity, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.
Associated Products (6)Associated Documents - June 22, 2022•Document ID: 10221496Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 0813022
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryAmplifier (AMP) Drone Noise This bulletin involves replacing the amplifier. Customers may experience the following: Audible drone after initial start up or during idle.
Associated Products (7)Associated Documents - June 22, 2022•Document ID: 10221373Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9004245
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryGASKET, Timing Case Cover, Rear Gear Housing For 2021 Model Year only. If you are replacing the timing gear housing gasket due to an oil leak, please be sure to also replace all outer timing gear housing bolts (PN# 04638665 and 04882109). Do not discard these bolts as engineering will be requesting them to be returned for analysis.
Associated Products (4)Associated Documents - June 18, 2022•Document ID: 10221495Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- 1810822REVA
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryFlash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with updatedsoftware. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find oneor more of the following Diagnostic Trouble Codes (DTCs): P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. P0456 - EVAP System Small Leak.
Associated Products (2)Associated Documents - June 18, 2022•Document ID: 10221492Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- 1810722REVA
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryFlash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find oneor more of the following Diagnostic Trouble Codes (DTCs): P0335 - Crankshaft Position Sensor Circuit. P0456 - EVAP System Small Leak. P2610 - PCM Internal Engine Off Timer Performance. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P0307 - Cylinder 7 Misfire. P0308 - Cylinder 8 Misfire.
Associated Products (2)Associated Documents - June 17, 2022•Document ID: 10221432Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; SERVICE BRAKES
- Mfr Comm. #:
- S228A000010RevA
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryREV. A - Oil Pressure And Or Coolant Temp Readouts Are Not Shown In The Off Road Application
Associated Products (5)Associated Documents - June 15, 2022•Document ID: 10221365Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9004439
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryFILTER, Air Filter (Cummins Engine) For all 2019 MY and newer 6.7L Cummins equipped vehicles, please use filter pn# 53034051A$ For all 2018 MY and older 6.7L Cummins equipped vehicles, and 2019 MY and newer non 6.7L equipped vehicles, please use pn# 68517554A$ Service Catalog reflects these usages.
Associated Products (7)Associated Documents - June 15, 2022•Document ID: 10221427Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- S228A000009RevA
- Date Added:
- September 26, 2022
- Manufacturer:
- JEEP
Summary: Wireless Charging Pad Slow Wireless Charging, No Wireless Charging
Associated Products (21)2022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Durango2022 Jeep Compass2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Durango2021 Jeep Compass2021 Jeep Grand Cherokee2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 4500+ 1 moreAssociated Documents - June 10, 2022•Document ID: 10221481Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EXTERIOR LIGHTING; FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE; BACK OVER PREVENTION; SERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 1811322
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryFlash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. There will be a choice between two calibrations. One for vehicles that utilize an ammonia sensor and one for vehicles that have hadthe ammonia sensor removed. Be sure to select the correct software based on vehicle configuration.Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Uponfurther investigation the technician may find that one or more of the following DTCs have been set: P064F - Unauthorized Software/Calibration Detected. P202E - (Diesel Exhaust Fluid) Reductant Injector Performance. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. U0001 - Can C Bus. P20EE - Selective Catalytic Reduction (SCR) NOx Catalyst Efficiency BelowThreshold - Bank 1 (For ammonia sensor equipped vehicles). P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1 (For ammonia sensor deletedsystems only). P218F - Reductant No Flow Detected. P242F - Diesel Particulate Filter Restriction - Ash Accumulation. U110E - Lost Ambient Temperature Message. P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor CircuitIntermittent (setting when the block heater is plugged in). P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. U3017 - Control Module Timer/Clock Performance. U1421 - Implausible Ignition Key Off Time Received. P2281 - Air Leak Between MAF And Throttle Body. In addition, the following software enhancements are also available: A/C pressure sensor update. wiTECH engine cooling fan actuation test update. Ambient air temperature improvements. Operational improvement for dual alternators. Selective Catalytic Reduction (SCR) efficiency scan tool test improvement. Fuel filter minder calibration changes. wiTECH Fuel Pressure Override and Fuel System Run Up test improvements. Exhaust Gas Recirculation (EGR) system improvement to help prevent freezeup. Diesel Exhaust Fluid (DEF) system enhancement during stationary regeneration.
Associated Products (3)Associated Documents - June 10, 2022•Document ID: 10221482Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- 0812022
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryRadio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S23.13 to S24.13The national launch for the FOTA is expected to begin June 11, 2022. Customers may experience one or more of the following: No Verbal warnings on navigation. Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes.The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Unable to connect compatible wireless connectivity device. Wireless connectivity disconnecting. Improvements are included with this update:Apple CarPlay® and Android Auto® improvements. Voice Recognition improvements. Uconnect Phone improvements.
Associated Products (5)Associated Documents - June 10, 2022•Document ID: 10221425Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- S228A000004RevA
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryPanasonic VP4R Wi-Fi New Enrollment Pause
Associated Products (66)2022 Chrysler 3002022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 4500+ 46 moreAssociated Documents - June 10, 2022•Document ID: 10221423Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- S228A000009
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryAn incorrect PDF document S228A000004 Rev. A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A
Associated Products (21)2022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Durango2022 Jeep Compass2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Durango2021 Jeep Compass2021 Jeep Grand Cherokee2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 4500+ 1 moreAssociated Documents - June 9, 2022•Document ID: 10221416Service Bulletin/Repair InstructionsAIR BAGS; SEATS; VEHICLE SPEED CONTROL; EXTERIOR LIGHTING
- Mfr Comm. #:
- S1823000056RevE
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryTailgate Ajar Indicator Light Is On And Or High Effort Required To Close And Latch The Tailgate
Associated Products (12)Associated Documents - June 8, 2022•Document ID: 10221476Service Bulletin/Repair InstructionsAIR BAGS; BACK OVER PREVENTION
- Mfr Comm. #:
- 0806222REVB
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryUPD UFD UBD UED UBC UEC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM? radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with wireless connectivity, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.
Associated Products (6)Associated Documents - June 4, 2022•Document ID: 10221412Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- S228A000011
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummarySXM Loss of Meta Data and Audio Intermittently
Associated Products (5)Associated Documents - June 4, 2022•Document ID: 10221411Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; SERVICE BRAKES
- Mfr Comm. #:
- S228A000010
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryOil Pressure And Or Coolant Temp Readouts Are Not Shown In The Off Road Application
Associated Products (5)Associated Documents - June 3, 2022•Document ID: 10221474Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- 1810822
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
SummaryFlash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with updatedsoftware. The customer may describe extended cranking or starting times when the Compressed Natural Gas (CNG) tank level is low(DJ only) (Sales Code EZF only).Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation thetechnician may find one or more of the following Diagnostic Trouble Codes (DTCs): P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. P0456 - EVAP System Small Leak.
Associated Products (2)Associated Documents