Ram 2500 Service Bulletins

1,151 manufacturer communications on file.

• January 26, 2023•Document ID: 10231807

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  08-028-23

  Date Added:

  February 13, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Radio Over The Air Updating to S26.17 Software Version Battery drain on vehicle after connecting wiTECH to vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.15 to S26.17. NOTE: National launch for this FOTA update is expected to begin February 09, 2023.

  Associated Products (10)

  2023 Chrysler Pacifica2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler Pacifica2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10231807-0001.pdf↗
• January 26, 2023•Document ID: 10231806

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  08-026-23

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  RCA Amplifier Drone Noise Audible drone after initial startup or during idle. This bulletin involves replacing the amplifier.

  Associated Products (7)

  2022 Chrysler Pacifica2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002021 Dodge Durango2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10231806-0001.pdf↗
• January 25, 2023•Document ID: 10231741

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  S238A000003

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Backup Camera Blue Screen After Flat Bed Install

  Associated Products (6)

  2023 Ram 25002023 Ram 35002022 Ram 25002022 Ram 35002021 Ram 25002021 Ram 3500
  Associated Documents

  • DownloadMC-10231741-0001.pdf↗
• January 24, 2023•Document ID: 10231792

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  08-022-23

  Date Added:

  February 13, 2023

  Manufacturer:

  DODGE

  Summary

  Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.

  Associated Products (21)

  2022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 3500+ 1 more
  Associated Documents

  • DownloadMC-10231792-0001.pdf↗
• January 24, 2023•Document ID: 10231739

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  S2318000001

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Diagnostic Trouble Code (DTC) P1400 ? Aftermarket Calibration Detected/Warranty Coverage Confirmation Required, Setting Falsely.

  Associated Products (9)

  2023 Ram 25002023 Ram 35002023 Ram 45002022 Ram 25002022 Ram 35002022 Ram 45002021 Ram 25002021 Ram 35002021 Ram 4500
  Associated Documents

  • DownloadMC-10231739-0001.pdf↗
• January 23, 2023•Document ID: 10231735

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL; POWER TRAIN; BACK OVER PREVENTION; PARKING BRAKE; VISIBILITY

  Mfr Comm. #:

  S1623000028 Rev.

  Date Added:

  February 13, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

  Associated Products (15)

  2023 Chrysler Pacifica2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler Pacifica2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002021 Chrysler Pacifica2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 4500
  Associated Documents

  • DownloadMC-10231735-0001.pdf↗
• January 20, 2023•Document ID: 10231785

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  08-014-23

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Updating to 39.92 Software Version Text displayed on radio ?Installing pop up message? for entire key cycle. Improper NAV search results. Lost SXM presets after remote start through Uconnect app. Rear shelf speaker crackles/popping noise. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 37.4, 39.1, 39.5, 39.6, 39.62, 39.7 or 39.74 to 39.92.

  Associated Products (3)

  2021 Ram 15002021 Ram 25002021 Ram 3500
  Associated Documents

  • DownloadMC-10231785-0001.pdf↗
• January 13, 2023•Document ID: 10231722

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S238A000001

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Dead Battery Appears To Be Caused By Radio, Excessive Current Draw

  Associated Products (12)

  2023 Chrysler Pacifica2023 Jeep Grand Cherokee2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler Pacifica2022 Jeep Compass2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10231722-0001.pdf↗
• January 12, 2023•Document ID: 10231776

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM; EXTERIOR LIGHTING; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

  Mfr Comm. #:

  18-005-23

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: **P0299 - Turbocharger Underboost.** P026B-00 - Injection Timing Performance. P061B-00 - Internal Control Module Torque Calculation Performance. P1451-00 - Diesel Particulate Filter System Performance. P0755-00 - Shift Solenoid ?B? (DG7 Trans Sales Code). P0765-00 - Shift Solenoid ?D?(DG7 Only). P0401-00 - EGR System Performance Customers may also experience the following: **Service Exhaust System message in the Electronic Vehicle Information Center (EVIC) with no MIL.** Improvements to cold temperature engine rpm fluctuation. Reduce audible engine flare during upshifts (DG7 Only). Improvements to help prevent OD clutch premature wear (DG7 Only). 1-2-1 gear hunting on grades while operating under high loads in areas of low traction (e.g. rain, snow, ice or dirt) (DG7 Only). wiTECH Fuel System Run-Up Test routine Improvement. Idle stability Improvement. wiTECH PCM data improvements. wiTECH cylinder cut-out routine, improvement. This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software.

  Associated Products (2)

  2022 Ram 25002022 Ram 3500
  Associated Documents

  • DownloadMC-10231776-0001.pdf↗
• January 12, 2023•Document ID: 10231748

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  88509

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT) and 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. E)

  Associated Products (7)

  2023 Jeep Grand Cherokee2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Jeep Grand Wagoneer2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10231748-0001.pdf↗
• January 6, 2023•Document ID: 10231765

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-006-23

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  6.7L Cummins No Start This bulletin involves replacing the starter nut with the more conductive nut. The customer may experience the following: A long crank with no start, or a no crank, no start. NOTE: This symptom/condition is caused from a poor connection to the starter. Nut (Starter B+ Cable)

  Associated Products (3)

  2022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10231765-0001.pdf↗
• January 6, 2023•Document ID: 10231721

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S2324000002

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Customer Indicates Heat Is Blowing Warm Not Hot.

  Associated Products (10)

  2023 Jeep Grand Cherokee2023 Ram 15002023 Ram 25002023 Ram 35002022 Ram 15002022 Ram 25002022 Ram 35002021 Ram 15002021 Ram 25002021 Ram 3500
  Associated Documents

  • DownloadMC-10231721-0001.pdf↗
• January 6, 2023•Document ID: 10231711

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S2323000002

  Date Added:

  February 13, 2023

  Manufacturer:

  DODGE

  Summary

  Washer Light On And Will Not Turn Off After Adding Washer Solvent.

  Associated Products (34)

  2023 Chrysler Pacifica2023 Dodge Challenger2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler 3002022 Chrysler Pacifica2022 Dodge Challenger2022 Dodge Charger2022 Dodge Durango2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Wrangler2022 Ram 15002022 Ram 25002022 Ram 3500+ 14 more
  Associated Documents

  • DownloadMC-10231711-0001.pdf↗
• January 5, 2023•Document ID: 10231712

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; BACK OVER PREVENTION

  Mfr Comm. #:

  S1625000003 Rev.

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

  Associated Products (9)

  2023 Ram 25002023 Ram 35002023 Ram 45002022 Ram 25002022 Ram 35002022 Ram 45002021 Ram 25002021 Ram 35002021 Ram 4500
  Associated Documents

  • DownloadMC-10231712-0001.pdf↗
• December 21, 2022•Document ID: 10229768

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK

  Mfr Comm. #:

  S2214000005

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Upgrading To A Larger Capacity Fuel Tanks

  Associated Products (12)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 4500
  Associated Documents

  • DownloadMC-10229768-0001.pdf↗
• December 20, 2022•Document ID: 10229762

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; EQUIPMENT

  Mfr Comm. #:

  S228A000021 Rev.

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Speaker Pop Noise When Opening Door

  Associated Products (3)

  2022 Ram 15002022 Ram 25002022 Ram 3500
  Associated Documents

  • DownloadMC-10229762-0001.pdf↗
• December 16, 2022•Document ID: 10229819

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; STEERING; PARKING BRAKE; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; WHEELS

  Mfr Comm. #:

  08-234-22

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Lost navigation settings. ? SXM icon inoperative (D-Truck). ? Radio display screen is black when the ignition is on (Rear View Camera (RVC) not affected (D-Truck)). ? Radio freeze intermittent (RVC not affected (D-Truck)). ? Wireless connectivity pair or connection issue (D-Truck). ? Radio channel changes by itself (D-Truck). ? Backup camera has black display screen, or Only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) (D-Truck). ? High pitch chime noise (D-Truck). ? Contact list not loading (D-Truck). ? ?Device Not Supported? message (D-Truck). ? Remote app inoperative (D-Truck). ? Travel-Link fuel price incorrect (D-Truck). ? Backup camera gridlines missing (D-Truck). ? Unable to adjust volume (D-Truck). ? Radio may reset/reboots, turn itself off and then back on again (D-Truck). ? High pitch squeal, pop or humming sound coming from all of the speakers (WK RU Only). ? Radio display screen is black, intermittent (RVC not affected (WK RU Only)). ? Radio freeze intermittent (RVC not affected (WK RU Only)). ? Navigation stuck on loading screen or not appearing at all (WK RU Only). ? Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). ? Speaker crackling noise on non amplified vehicles (WK RU, UAV Only). ? Active cal

  Associated Products (3)

  2021 Ram 25002021 Ram 35002021 Ram 5500
  Associated Documents

  • DownloadMC-10229819-0001.pdf↗
• December 16, 2022•Document ID: 10229759

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  S2207000003

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.

  Associated Products (12)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10229759-0001.pdf↗
• December 15, 2022•Document ID: 10229811

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; VISIBILITY; BACK OVER PREVENTION; VEHICLE SPEED CONTROL; AIR BAGS

  Mfr Comm. #:

  08-160-22 REV. C

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates This bulletin provides information regarding the latest Firmware Over The Air (FOTA)update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio softwarewill be updated from R141.01.12, 139.01.53, 136.10.04 to R145.00.15.The national launch for the FOTA is expected to begin August 19, 2022. Customers may experience one or more of the following: Radio wireless connectivity Inoperative. Screen Lockup, Slow Response (rear view camera still operable). Caller cannot hear the driver and/or driver cannot hear the caller. Cannot switch stations after a call, lockup due to the phone remaining onthe call. Radio displays ?Code Error? or ?Lockup In Accessory Mode?. Display shows a black screen on start up (rear view camera still operable). SXM® presets are lost for all profiles. SXM® has no volume and stuck on channel. Radio does not allow BUS to go to sleep. Android® auto not connecting on vehicle start up. When radio is in light theme mode and in audio Balance/Fade menu, it ishard to see the position icon. Black on black coloring. Black out on SXM® after switching Profiles. During connecting phone radio does not handle audio source correctly whenmaking a phone call. Climate buttons out of place and move to settle in correct location. In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it canbe selected. Presets with "Hold to Save"" numbered above 9 have text cutoff. Profile edit not allowed while in movement for "Memory Seat". While switching between Driver Profiles, Phone Notification Volume popsup. Inconsistently Siri® assistance. Compass does not work. Wireless device echo. Satellite antenna error message. Display flickers before SXM® background displayed. Radio "home" screen background is theme 1 background when Theme 2, theme3 or theme 4 is selected. Mirr

  Associated Products (4)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10229811-0001.pdf↗
• December 15, 2022•Document ID: 10229810

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  31-002-22

  Date Added:

  January 17, 2023

  Manufacturer:

  JEEP

  Summary

  Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

  Associated Products (41)

  2023 Alfa Romeo Stelvio2023 Dodge Challenger2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Alfa Romeo Stelvio2022 Chrysler 3002022 Chrysler Pacifica2022 Dodge Challenger2022 Dodge Charger2022 Dodge Durango2022 Dodge Journey2022 Jeep Cherokee2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Renegade+ 21 more
  Associated Documents

  • DownloadMC-10229810-0001.pdf↗