Ram 1500 Complaints

11,877 consumer complaints on file.

#11766375September 23, 2026
STEERING
My son was driving my truck when the power steering went out and felt like it was locked up. Luckily, he was not near a major road but became stuck on the side of the road. Now being told that this is common with this truck. Told that the entire steering rack now has to be replaced, $4,000.00. This is not right and could have seriously hurt my son or my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766476September 23, 2026
STEERING
Vehicle experienced a sudden loss and binding of electric power steering (EPS) assist, creating an unreasonable safety hazard requiring excessive manual effort to control. The dashboard power steering warning lamp is now actively illuminated. While this 2017 Ram 1500 is currently excluded from automated VIN recall lists (S19/VB9), physical inspection confirms it contains the identical contaminated circuit board architecture and part design under federal investigation in NHTSA probe RQ 23-003 (covering 2013–2024 Ram power steering failures). Manufacturer is incorrectly denying coverage based strictly on a narrow VIN rollout while identical hardware fails in the field. While no vehicle crash occurred, the sudden loss of power assist and steering binding requires severe physical force to control, directly aggravating driver physical strain and chronic back pain. Component is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766527September 23, 2026
ENGINE, ELECTRICAL SYSTEM
Truck for about the 6th time in 2 weeks, shut its self off while driving and slams into park. This has happened before and had to be towed to dodge because it wouldn’t restart. I told them what happened and they informed me it was low on fuel, that’s why it did it. But I was doing 60mph on a interstate and lost all power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766555September 23, 2026
STEERING, SUSPENSION
Rack shudders back and forth Durring professional alignment. No one touching the steering wheel the computer in the rack seems to move the wheels and steering wheel on its own. When hitting any dip in the road the steering goes slack as if there is no resistance at all on the wheel and the tires go wherever they want.. Kindly advise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766563September 23, 2026
ENGINE, SEAT BELTS, POWER TRAIN
Vehicle returned from warranty repair at MainStreet CDJR of Lansing with severe mechanical negligence and federal compliance breaches. The dealership left critical drivetrain components completely loose, including rear transmission mount bolts and cooler lines, creating an immediate highway safety hazard. A separate, certified Ram dealership has since inspected the truck and generated a formal work order explicitly documenting: "Loose bolts left from prior dealer." Furthermore, the initial dealership assigned an uncertified student trainee (Tech ID 1078) to perform this advanced powertrain warranty work and subsequently signed off on a critical federal occupant safety restraint recall completion. The General Manager verbally admitted to the consumer that the servicing technician was uncertified and currently still attending training classes. The dealership held the repair ticket open locally for 33 days to actively manipulate data and hide the compliance paperwork from corporate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766200September 22, 2026
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am reporting a catastrophic, cascading electrical and mechanical safety defect involving the central electronic network, hydraulic braking system, and the supplemental restraint system (SRS) on a 2024 Ram TRX.In the week leading up to the collision, the vehicle exhibited persistent electrical anomalies, specifically where the primary display screen/infotainment system would suddenly crash and go completely black while operating. On the day of the incident, while traveling at approximately 55 mph, I attempted to apply the brakes to avoid an obstacle. The brake pedal immediately went completely soft and "spongy," providing no adequate hydraulic pressure or braking force to slow the truck.Due to this sudden braking failure, the vehicle sustained a severe, high-velocity front-end collision. The driver was properly wearing their seat belt at the exact time of impact. Despite massive front-end structural deformation directly inside the vehicle's primary sensor zones, the steering wheel, knee, and side curtain airbags completely failed to deploy. Due to this non-deployment during a high-speed impact, the driver sustained head trauma and was knocked unconscious. The vehicle subsequently rolled over, coming to a final rest overturned on its right side. The vehicle’s event data recorder (EDR) data buffer was later overwritten during subsequent post-crash handling/ignition cycles before data could be locked.The prior display blackouts combined with a simultaneous loss of braking pressure and restraint system failure strongly point to a systemic CAN bus or module power failure. I request a formal federal investigation into the electrical architecture, braking modules, and airbag control module (ACM) thresholds for this vehicle class.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11766246September 22, 2026
ELECTRICAL SYSTEM
Warning light appeared and there were issues with with the start/stop feature. It was determined by the dealer that is was caused by an MGU failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766037September 22, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Vehicle auto start failure has constantly failed leaving Vehicle stranded in roadway ,started at milage 14,090 repairs attempted at dealer to no avail
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766055September 22, 2026
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
After normal driving and powering down, (breaking, stopping, transmission to park, and turning truck off) the truck then lurches forward after a period of time from shutting it off. It lurches forward and then returns to its resting place. It does not do this every time and it is random with no identifiable reason that I can ascertain. The first time it happened I was at a gas station when the truck was turned off and my son got out to get a snack inside the gas station store. When walking toward the store the truck lurched forward nearly hitting my child. This problem was reported to McGovern Jeep Dodge Ram Newton, MA where they have had many opportunities to fix the problem. We have been in and out of the shop several times, with each visit lasting weeks to months. For the most recent repair (i was given the truck back on 9/17/26) the truck was in the shop nearly two months and the dealer involved a stellantis engineer and reported that they replaced the valve body/HIS repair in the transmission as well as both batteries, claiming it solved the problem. Upon return of vehicle I drove it home without turning off the car or stopping anywhere and the truck repeated the same lurching motion after powering down the vehicle. I have provided a video to Mcgovern showing the lurching and they have also stated in their notes the truck lurches 55 seconds after the truck goes to sleep. The truck was returned from McGovern with 20,223 miles and its about 25 miles from the shop to my house where the vehicle currently is. McGovern has made approximately 6 attempts to fix this issue while Planet Jeep Dodge Ram in Franklin MA has made 1 attempt to fix part of the issue. This has resulted in approximately 238 days out of service while at dealers. I have asked McGovern to tow the vehicle back to its shop to be worked on as I do not feel safe driving the vehicle. I have video of the truck lurching while off but I was not allowed to upload it on this form.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766061September 22, 2026
POWER TRAIN
The contact owns a 2017 Ram 1500. The contact stated that after reversing out of the driveway and shifting into drive(D, and depressing the accelerator pedal, the rear axle fractured. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the differential pin retaining screw had backed out, causing the rear axle failure. The mechanic determined that the rear axle assembly needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 17V198000 (Power Train). The manufacturer was notified of the failure by phone and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766149September 22, 2026
STEERING
As I was driving the cooling fans started roaring. About 30 seconds later the Service power steering light flashed and I lost all power steering. As I was trying to pull over the steering came back intermittently. This almost made me wreck because I would be tugging on the wheel to turn and then all of a sudden have almost no resistance and violently turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765756September 21, 2026
ENGINE
This happened twice in 3 weeks. I came to a stop, and suddenly the engine raced to 3,500 rpm’s, and surged forward 20-30 feet before I got it under control with extreme brake application.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765782September 21, 2026
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
2025 Ram 1500 experiences complete engine stalling at low RPM while coasting to stops. First and only owner since June 20, 2025. Vehicle properly maintained. INCIDENTS: August 28, 2026 - stalled twice (12:30 PM at stop sign, 3:30 PM at stop light). Both times coasting with no throttle/brake input. Check engine light appeared. September 17, 2026 - Critical safety incident: Vehicle stalled while releasing brake at stop sign merging with Highway 50 eastbound (50 MPH traffic). Complete loss of power steering and brakes during highway merge. REPAIR ATTEMPTS FAILED: Dropped off September 3, returned September 10 after PCM software update. Stalling returned. Returned September 16-17 for ignition control module update. Vehicle stalled in dealership parking lot same day. Two repair attempts in two weeks - both unsuccessful. DIAGNOSTIC CODES: P0300, P0301, P0302, P0303 (cylinder misfires). Codes persist after both repairs, indicating root cause in ignition/fuel delivery system that software updates cannot fix. SAFETY HAZARD: Vehicle shuts off without warning while operating. Loss of steering/brakes during highway merge created imminent collision risk. Vehicle currently unsafe to drive. REQUEST: Investigate systematic manufacturing/design defect in low RPM stalling condition. Multiple failed repairs and diagnostic codes indicate this is not isolated component failure. Vehicle has defect despite 14 months proper maintenance by first owner. Vehicle also has issues with radio and backup system. Parts on order with no delivery date or repair date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765814September 21, 2026
SUSPENSION
The contact owns a 2017 Ram 1500. The contact stated that while driving 70 MPH, the vehicle started riding very rough and felt very heavy, with the suspension warning light illuminated. The contact stated that the vehicle unexpectedly lowered due to the failure, and the contact had to activate the hazard lights. The vehicle was taken to a service center, where the contact was provided with several diagnostic trouble codes and informed that the vehicle had entered PLANT Mode. The contact stated that the vehicle was reset due to the failure. The failure reoccurred shortly after the vehicle was retrieved. The vehicle was not repaired. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765828September 21, 2026
FUEL/PROPULSION SYSTEM
I took my truck in to get the front end looked at and this local garage inspects the vehicle. They informed me the gas tank brackets and straps have corroded so bad that the gas tank is sagging and how serious it would be if it fell more or fell off completely. Obviously the gas tank falling off and possible exploding or catching fire is a serious safety issue. Upon my own research, there is a safety recall (U04) that did not include my specific truck for unknown reasons. Then upon further digging I found a safety warranty extension (X75) attached to my vehicle. When I took it in to get inspected and fixed, the dealership informed me this is a Canadian truck and they could not fix it under this X75 warranty extension. This truck was built in [XXX] and I purchased it used in [XXX] so I am not sure why the Canadian part has anything to do with this truck. The warranty extension letter even states unlimited miles and it doesn't matter if I am the original owner or not. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765870September 21, 2026
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK
MY LOCAL DODGE DEALER INFROMED ME THAT MY OIL PAN NEEDS REPLACED WHEN I TOOK TRUCK IN FOR NORMAL ROUTINE MAINTENANCE. A $1700.00 REPAIR AND MY 2019 DODGE RAM BIGHORN TRUCK WAS OUT OF WARRANTY. THIS IS A SAFTEY HAZZARD THAT DODGE SHOULD BE RESPONISBLE FOR ON A 6 YEAR OLD TRUCK WITH ONLY 90,000 MILES ON IT. A RUSTED OIL PAN CAN CAUSE SUDDEN OIL LOSS AND ENGINE FAILURE, WHICH MAKES IT A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765929September 21, 2026
VISIBILITY:SUN/MOON ROOF ASSEMBLY
while operating my brand-new 2026 Ram 1500 at approximately 35mph, the panoramic sunroof suddenly and violently imploded with a loud explosion resembling a gunshot. There was absolutely no vehicle ahead of me, no overhead structures, and zero external impact from a rock or debris before the failure occurred.The glass shattered violently outward, showering the interior cabin and the roadway behind me with sharp, tempered glass shards. This structural failure caused an immediate, severe distraction while driving at highway speeds, creating an extreme safety hazard for myself, my passengers, and surrounding traffic.Upon taking the vehicle to three separate authorized Ram dealerships—including Finnegan Ram in Rosenberg, TX—service management verbally admitted they could find no physical evidence or point of impact on the glass, yet they refused to cover the repair or report the failure to the manufacturer as a factory safety defect. The vehicle currently has approximately 3100 miles and suffered a catastrophic structural glass failure under normal operating conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765951September 21, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER
My truck went into park while in traffic and engaged the parking brake. I believe it is part of the eTorque electrical stalling failure. I had to turn off the truck, put it in drive, then put it in park, then turn off parking brake, then back into drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766015September 21, 2026
STEERING
The power steering completely stopped working during normal driving conditions. It is not a blown fuse, as those have been checked. My safety and the safety of others on the road was impaired by the sudden loss of power steering. The warning of servicing power steering only came on AFTER the power steering was lost. There were no prior symptoms that would have let us know there was any kind of issue with the steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765642September 20, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On several occasions the forward collision safety feature has not worked at all. it failed to apply the brakes or give me a warning prior to me having to manually apply the brakes to avoid a collision. I have report to the dealer several times to which I was told that no codes are showing so the system is working. It is not working. I do not know if the pedestrian avoidance is working either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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