Ram 1500 Complaints

11,877 consumer complaints on file.

#11715459February 4, 2026
SERVICE BRAKES
ABS module failed and showed the warning lights. It happened ? years ago and I took it to dealership but still can not get the part to have repaired. This has affected the anti lock brakes, traction control and disables the cruise control. I have lost control coming to a stop light during a rain but luckily didn't hit anything during the slide. Hard to believe that they don't have a fix for this yet!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715460February 4, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact considered purchasing a 2014 Ram 1500 from a local dealer, with an odometer reading of 138,000. The contact stated that after obtaining a Carfax Report for the vehicle, the contact became aware that the odometer reading was listed at 251,000 in 2023. The vehicle was not purchased. The dealer was not yet notified of the mileage discrepancy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715477February 4, 2026
SUSPENSION
What component or system failed or malfunctioned, and is it available for inspection upon request? Factory Air Suspension on 2016 RAM Rebel V8 5.7L Right Front broken elbow How was your safety or the safety of others put at risk? The right front broken elbow is causing my entire rear end of truck to sag to near ground level, leaving the front up high. It is making for dangerous driving condition not only for the driver, but for others as well. Truck bottoms out on the slight bump on the highway making for unstable driving, front head light up high cause issues for other drivers in front of me. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Confirmed at Jim Click RAM, Tucson Auto mall , Tucson AZ. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has only been inspected by the dealership, but I am ready to go to my attorney, to get this fixed the right way. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? This broken $10 part (elbow) is causing the computer system to list multiple error codes for the air suspension. The dealership is telling me they cannot find the part anywhere in the United States and is on back order. They refuse to use a third party part and it must be an official Mopar part or they will not fix my vehiclle. Meanwhile I have to drive to work every morning and this broken air suspension will eventually damage the rest of my vehicle the longer it waits to be repaired the right way. Like I said above I am ready to sit with my attorney to discuss the matter and to track the progress for resolving this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715537February 4, 2026
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
The contact owns a 2017 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 23V411000 (ENGINE AND ENGINE COOLING) and 22V406000 (FUEL SYSTEM, DIESEL). The contact stated that while driving at a slow speed, the check engine warning light illuminated. The contact pulled into the driveway and turned off the vehicle. After exiting the vehicle, there was smoke coming from the exhaust pipe, with an abnormal burning odor coming from the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The vehicle remained at the residence and had not been driven due to safety concerns. The contact related the failure to NHTSA Campaign Number: 19V757000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715627February 4, 2026
AIR BAGS, UNKNOWN OR OTHER
The dash cover has separated from the main dash component. RAM cannot confirm this will not impede the proper deployment of safety airbags in case of a head on collision. This is more than a visual issue, it's a safety issue. Looking online at RAM forums, this has been a common issue with the dash for many RAM owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715710February 4, 2026
SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM
ABS module internal electrical failure. Causes traction control, antilock brakes, and trailer brakes to fail. Brakes could lose power and cause a collision. Parts are unavailable new. No remedy available from manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715452February 4, 2026
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2024 Ram 1500. The contact stated that while driving on the expressway at 60 MPH, the battery warning light illuminated. The vehicle then lost motive power while stopped at a stoplight. The vehicle was towed to the side of the roadway by the Police. The vehicle was then towed to the local dealer, who determined there was a failure with the 48-Volt E-Torque battery. The vehicle was restarted and was driven for a month. There were no diagnostic codes retrieved. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715275February 3, 2026
SERVICE BRAKES
ABS warning light. Light came on in July 2025. Local repair shops could not fix said there are no parts available. Took truck to Ram dealer in December 2025.They state ABS MODULE is bad along with HCU hydraulic control unit. Followed up 4 times on what the hold up is. They state waiting on parts and keep reponsonding the same. I called the Ram national customer service as directed on 1/22/2026. They said they would get right on the issue. I got a response about 5 days later. They said they are still trying to find the parts. I checked again around February 3rd. Got the same response. I checked several chat rooms about the issue and there were a lot with the same model year. This is a big safety issue as brakes lock up and or it takes longer to stop the Truck. Please look into this matter. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715379February 3, 2026
SUSPENSION
As I was driving in the left lane of a four lane local road. I passed over a small hump in the road. The suspension lifted and as it settled. I lost control of the steering and the truck abruptly pulled left. I managed to gain control and guide the truck from collision with another vehicle and the bridge guard rail. I had no warning lights and the truck drove straight at the time. Tire wear was normal and I had an appointment in three days for new ties and alignment since I did hear a clunk a few days earlier.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11715368February 3, 2026
UNKNOWN OR OTHER
2023-2025 dodge rams and promasters 20,000miles to 70,000 miles my truck has 69,432 miles dash boards are getting so hot the radios are going into overheat mode the head units are hot to the touch the cigerette 12volt outlets are melting anything in them. My heater core erupted in my truck last week and the coolant vaporized into a thick smoke that smothered me in my cabin that i had to pull over and air our my vehicle i believe this is due to the dash boards getting really hot i took it to savage dodge on 61 in reading pa 19605 they diagnosed it as a heater core and heater core hoses. I called Stellantis manufacturing to ask them to review the manufacturing defect the customer service line wants nothing to do with this even after i stressed to them the dangers of inhaling vaporized coolant and the fire hazard their dash boards present. They keep denying the claim to fix this and I am trying to stop someone from dying before they decide to correct the problem. I am a 10 year master mechanic and 8 year master diagnostician in the auto industry this needs to be addressed my friends 25 dodge promaster with 21,xxx miles on it had the heater core erupt on his too but his is inder warranty. But they want no parts in achknowledging this massive issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715331February 3, 2026
ELECTRICAL SYSTEM
Instrument cluster blank screen unable to view speed of vehicle. Vehicle serviced for recall of cluster, recall performed yet trouble reoccurred after repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714895February 2, 2026
SEAT BELTS
When putting on seat belt it won't stay secured, you have to constantly insert seat belt for it to stay, there's something wrong with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715017February 2, 2026
STEERING, WHEELS, ELECTRICAL SYSTEM
Steering wheel position sensor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715030February 2, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Ram 1500. While the vehicle was parked, the contact became aware that the fuel tank strap had detached and was hanging outside of the fuel access door. There were no warning lights illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The contact researched and became aware of an unknown recall; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715056February 2, 2026
FUEL/PROPULSION SYSTEM
Unable to fill fuel tank
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715147February 2, 2026
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
The contact owns a 2015 Ram 1500. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling), but the failure occurred. While driving 65 MPH, the vehicle jerked and started pulling, and the vehicle failed to accelerate as intended while depressing the accelerator pedal, before the vehicle stalled. The check engine and the Electronic Throttle Control warning lights were illuminated. The vehicle was able to coast to the side of the road. The vehicle was restarted after several attempts. The contact stated that while driving to the residence, the vehicle went into LIMP Mode. The vehicle was taken to the dealer, where it was diagnosed, and determined that the tone wheel had failed. The vehicle was not repaired due to the cost. The failure was a recurring failure, and the contact parked the vehicle due to the safety concerns. The manufacturer was not notified of the failure. The failure mileage was approximately 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715004February 2, 2026
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including a frozen screen while driving, loss of HVAC, camera not available, etc. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714952February 2, 2026
POWER TRAIN
Transmission continues to shift poorly - will not shift to 8th at speeds over 55 MPH, drops from 8th to 7th continuously. Has been to the shop 2 May 2025 - flashed the transmission, 8 Sep 2025 flashed the transmission, 20 Jan 2026 updated transmission. Updates work for short periods of time. Truck only has 11769 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714893February 2, 2026
FUEL/PROPULSION SYSTEM
THE AUTO START STOP HAS MALFUNCTIONED 3 TIMES IN THE LAST MONTH WHEN THIS HAPPENS THE WHOLE TRUCK GOES INTO STOP MODE THE 1ST 2 TIMES I WAS AT A STPOP SIGN SO IT JUST MADE THE PEOPLE BEHIND ME MAD THIS LAST TIME I WAS AT A STOP LIGHT WHERE THE SPEED LIMIT IS 55MPH THE LIGHT TURNED GREEEN AND THE TRUCK SHUP OFF TURNED ON THE EMERGENY BRAKE AND WOULD NOT MOVE. I PUSHED AS MANY BUTTONS AS I COULD THE PROBLEM WAS I SAW A SEMI COMING IN MY REAR VIEW MIRROR AND NOW THE LIGHT IS GREEN AND I'M NOT MOVING THIS IS A VERYSCARY THING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714891February 2, 2026
ELECTRICAL SYSTEM, ENGINE
I am submitting this complaint to report a significant and unusual mechanical failure involving my 2021 Ram truck. The vehicle experienced a failure of the heater core assembly, which resulted in engine coolant leaking directly into the passenger compartment. This failure caused coolant odor and fluid intrusion inside the cabin and required extensive disassembly of the dashboard and HVAC system to repair. The total cost of repairs exceeded $5,300, which I believe is disproportionate and unexpected for a vehicle of this age and mileage. Two separate repair visits were required as it was found after the heater core was replaced the actuator on the driver’s side was damaged by the ongoing leak and required repair. The vehicle has been properly maintained and serviced according to manufacturer recommendations. While this incident did not result in an immediate crash or injury, the nature of the failure raises safety and health concerns, including: •Driver distraction due to coolant fumes and loss of defrost capability •Exposure of occupants to engine coolant within the enclosed passenger compartment •Sudden loss of cabin heating and windshield defogging capability in cold weather Given the age of the vehicle and the severity of the failure, this does not appear to be normal wear and tear. I am concerned that this may represent a design, material, or manufacturing defect that could affect other vehicles of the same model year. The odor was present for many months prior to the failure; however, the local dealership could not examine the issue at the time of a prior oil change due to lack of time on that visit. I am submitting this report to document the issue, assist in identifying potential patterns, and ensure appropriate review by the manufacturer and regulatory authorities. Repair invoices and supporting documentation are included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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