Ram 1500 Complaints

11,877 consumer complaints on file.

#10586941April 25, 2014
AIR BAGS
ACCELERATING FROM STOP LIGHT AND AT 35 MPH A LOUD EXPLOSION WAS HEARD FROM THE PASSENGER DASH AREA. I THOUGHT I SAW SOME POWDERY DUST AFTERWARD. TOOK THE TRUCK TO THE DEALERSHIP AND EXPLAINED WHAT HAPPENED. THEY DID A DRB COMPUTER TEST AND ROAD TEST. NOTHING FOUND. ALSO THERE WERE NO DASH WARNING LIGHTS. WHEN IT HAPPENED MY FIRST THOUGHT WAS THE AIR BAG CHARGE WENT OFF, BUT WHY DIDN'T THE BAG COME OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584456April 23, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR AXLE FAILED AND THE VEHICLE BECAME UNCONTROLLABLE, CAUSING THE CONTACT TO CRASH INTO A DIVIDER. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND WAS TOWED TO SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10584208April 22, 2014
ENGINE
VEHICLE IS A 4X4 RAM 1500 EXPRESS WITH 5.7 HEMI AND 8-SPEED TRANSMISSION. I PURCHASED IT NEW. THE FIRST INCIDENT OCCURRED AT AROUND 200 MILES ON THE ODOMETER, ON THE THIRD DAY AFTER I PURCHASED THE VEHICLE. IT STALLED WHEN APPROACHING A STOP SIGN NEAR MY HOME. IT DID NOT RESTART AND RUN WELL IMMEDIATELY THEREAFTER, BUT AFTER 3 TRIES I WAS ABLE TO KEEP IT RUNNING AND AFTER THAT IT BEGAN TO RUN SMOOTHLY FOR THE REMAINING SHORT DISTANCE TO MY HOME. I WAS WORRIED THAT IT MAY BE A LOOSE GAS CAP, SO I REMOVED THE CAP AND RE-INSTALLED IT. THEN LESS THAN A WEEK LATER, THE VEHICLE STALLED AGAIN ON 2 SEPARATE OCCASIONS DURING THE SAME OUTING. FIRST TIME WAS IN A PARKING LOT, AND THE SECOND TIME WAS IN A BUSY INTERSECTION. IN EACH CASE, I WAS ABLE TO RE-FIRE AFTER A FEW ATTEMPTS. THE VEHICLE DID THE SAME THING AGAIN TWICE YESTERDAY. TODAY THE VEHICLE STALLED AGAIN NEAR MY HOME. EVERY STALL HAS BEEN WHEN SLOWING TO STOP OR TO MAKE A TURN. I DO NOT FEEL COMFORTABLE WITH MY FAMILY RIDING IN A VEHICLE THAT STALLS UNEXPECTEDLY. IT IS AN ACCIDENT WAITING TO HAPPEN. I HAVE CONTACTED THE DEALER AND HAVE AN APPOINTMENT FOR A DIAGNOSTIC TEST ON THIS FRIDAY. THE CHECK ENGINE LIGHT IS NOT ILLUMINATED, AND THE DEALER HAS ALREADY INDICATED DURING A PHONE CONVERSATION THAT IT WILL BE DIFFICULT TO DO MUCH IF THERE ARE NO OBD CODES TO READ. I HAVE CONTACTED OTHER DEALERS TO INQUIRE IF OTHER CUSTOMERS MAY BE HAVING A SIMILAR SITUATION. NONE HAVE HEARD OF THIS ISSUE IN THIS MODEL YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584003April 21, 2014
POWER TRAIN, LATCHES/LOCKS/LINKAGES, ENGINE
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS HESITATION WHEN CHANGING GEARS FROM PARK TO REVERSE OR DRIVE. THE CONTACT HAD TO CHANGE MULTIPLE GEARS TO GET THE TRANSMISSION TO SWITCH OVER FROM PARK TO DRIVE OR REVERSE. THE REVERSE SENSOR AND THE DRIVE SENSOR LIGHT ILLUMINATED SPORADICALLY. THE CONTACT WAS ABLE TO USE THE GEAR SHIFTER KNOB TO ENSURE THAT THE VEHICLE WAS IN THE CORRECT GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED BUT THE PART NEEDED TO MAKE THE REPAIR WAS ON BACK ORDER. THE VEHICLE WAS TO BE INSPECTED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2100. UPDATED 06/10/14*LJ UPDATED 06/11/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583686April 19, 2014
ELECTRICAL SYSTEM
THE ELECTRONIC INSTRUMENT PANEL HAS REBOOTED (I.E.-SHUT DOWN AND RESTARTED) ON 7 SEPARATE OCCASIONS AND COUNTING. THIS OCCURS WHILE DRIVING AND DOES NOT SEEM TO BE RELATED TO ANY SPECIFIC DRIVING CIRCUMSTANCE SUCH AS SPEED, ACCELERATION, ETC. IT APPEARS ARBITRARY. MY CONCERN IS THAT IT WILL SHUT DOWN SOMETHING MECHANICAL THAT IT CONTROLS WHEN I AM DRIVING WHICH COULD LEAD TO A CATASTROPHIC EVENT. I REPORTED IT TO THE DEALER ALREADY ON MY LAST SERVICE AND THEY 'RESET THE COMPUTER'. IT HAS HAPPENED 3 TIMES IN THE LAST 2 WEEKS AND THESE ARE THE TIMES THAT I AM AWARE OF. I AM BRINGING THE CAR IN FOR SERVICE AND HAVE DOCUMENTED THE DATE SAND TIMES THE LAST 3 EVENTS HAVE OCCURRED HOPING THIS WILL HELP IN THE DIAGNOSIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583689April 19, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING MY DOG STEPPED ON THE WINDOW BUTTON WHICH I THOUGHT WAS IN THE LOCK POSITION AND THE WINDOW OPENED. I NOW KNOW THE WINDOW IN THE FRONT DOES NOT LOCK, BUT THIS CERTAINLY DISTRACTED ME THE ROAD PUTTING ME IN A DANGEROUS SITUATION. I NOW KEEP HIM IN THE BACK BUT IT IS STILL A PROBLEM WHEN KIDS ARE IN THE CAR AND I HAVE TO LOOK TWO WAYS AT THE SAME TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583342April 17, 2014
ENGINE, ELECTRICAL SYSTEM
THE VEHICLE WILL SHUTDOWN WITHOUT NOTICE, THE ENGINE WILL SHUT OFF AND WILL NOT RESTART. THE ELECTRONIC DASH WILL GO BLACK WHICH SHOWS WHAT GEAR THE VEHICLE IS IN. SO SHIFTING TO NEUTRAL TO RESTART THE VEHICLE CAN BE DIFFICULT SINCE NO INDICATION IS GIVEN OF WHAT GEAR. ALL POWER TO THE STEERING AND BRAKES ARE NO LONGER AVAILABLE. THE VEHICLES COMPUTER DOES SOME SORT OF RESET AFTER SEVERAL SECONDS BUT ANY ATTEMPTS TO RESTART THE VEHICLE FAIL TILL THE RESET IS COMPLETE. TAKEN TO THE DEALER SEVERAL TIMES AND ALSO NOTIFIED CHRYSLER WHICH THERE ATTEMPTED RESOLUTIONS WERE ONLY GUESS AND DOES NOT RESOLVE THE SHUTDOWNS. CHRYSLER AND SERVICE TECH'S HAVE STATED THEY HAVE NOT HEARD OF THE ISSUE YET ANOTHER CUSTOMER IN FOR SERVICE SAME TIME AS MYSELF WITH A JEEP COMPLAINED OF THE SAME ISSUE THAT I HAD SEEN WITH MY RAM. IT APPEARS THIS IS BIGGER ISSUE THAN JUST A SINGLE VEHICLE. THIS LINK SHOWS WHAT OCCURS WHEN THE VEHICLE SHUTDOWN OCCURS HTTPS://WWW.YOUTUBE.COM/WATCH?V=IYH9VQEHYIQ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578894April 10, 2014
FUEL SYSTEM, GASOLINE
SEVERE SHAKING AT HIGHWAYS SPEED,APPEARED TO BE A WHEEL OR ENGINE PROBLEM SO PARKED THE VEHICLE AND MADE APPOINTMENT TO DEALER, REVEALED THAT THE ONE STRAP HOLDING THE FUEL TANK WAS OFF AND THE OTHER WAS SO LOOSE AS TO MAKE THE TANK ERRATICALLY WITH A CHANCE OF FALLING OFF. INCREDIBLE THAT A PERSON SPENDS ALMOST $60,000 AND YOU GET A VEHICLE WHICH CAN POTENTIALLY CREATE A HAZARD SUCH AS THIS! WHAT ELSE IS COMING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577741April 6, 2014
ELECTRICAL SYSTEM, POWER TRAIN, SUSPENSION
THERE IS A CONTINUOUS UNKNOWN ELECTRICAL DRAW CAUSING THE BATTERY TO DRAIN TO THE POINT THE VEHICLE WILL NOT START. AN ELECTRICAL SURGE WILL CAUSE THE ELECTRIC SUSPENSION TO ACTIVATE ALONG WITH THE CONSOLE CLUSTER AFTER THE VEHICLE HAS BEEN TURNED OFF. THE VEHICLE HAS BEEN BACK TO THE DEALERSHIP 6 TIMES AND NEITHER THE DEALERSHIP OR CHRYSLER HAS A FIX. THE CONDITION IS GETTING WORSE AND NOW THERE IS A NEW ISSUE AFFECTING THE ELECTRICAL CLUTCHES IN THE TRANSMISSION. I HAVE REQUESTED A LOANER VEHICLE UNTIL I CAN PURCHASE A DIFFERENT VEHICLE I FEEL IS SAFER. ON APRIL 3, 2014, THE DISTRICT CHRYSLER REPRESENTATIVE DENIED THE REQUEST. I BELIEVE THIS VEHICLE IS UNSAFE FOR MULTIPLE POSSIBLE REASONS BUT ESPECIALLY CONCERNED ABOUT HE ALTERNATOR. THE ALTERNATOR'S FUNCTION IS TO RECHARGE THE BATTERY ONCE IT'S BEEN USED TO START THE ENGINE. AND TO KEEP THE BATTERY CHARGED WHEN VARIOUS ELECTRICAL SYSTEMS ARE USED IN THE VEHICLE. THE ALTERNATOR DETERMINES HOW MUCH TO CHARGE THE BATTERY BY MEASURING THE REFERENCE VOLTAGE FROM THE BATTERY. IF THERE'S A PROBLEM WITH THE BATTERY WHERE THE REFERENCE VOLTAGE IS VERY LOW, THE ALTERNATOR WILL TRY TO RECHARGE THE BATTERY. THE ALTERNATOR ISN'T DESIGNED TO RECHARGE A DEAD BATTERY. IT'S INTENDED TO MAINTAIN THE CHARGE ON A GOOD BATTERY. WHEN THIS DOES HAPPEN, THE ALTERNATOR BEGINS TO RUN HOT, AND THIS IS WHAT KILLS THE ALTERNATOR. A DEAD BATTERY WHILE DRIVING MEANS NO ELECTRIC STEERING, NO ANTILOCK BRAKES, NO AIR BAGS, ECT. I'M VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577034April 3, 2014
ELECTRICAL SYSTEM
THE 8.4" MULTI-DISPLAY TERMINAL (MDT) BECAME INOPERABLE AND I WAS UNABLE TO CONTROL HEAT/AC/DEFROSTER OR VIEW THE BACK UP CAMERA WHICH CREATED AN UNSAFE CONDITION WHILE BACKING THE VEHICLE. MY TRUCK HAS BEEN RETURNED TO THE DEALER SEVERAL TIMES TO HAVE THE COMPUTER UPDATED, RE-FLASHED AND UNTIMELY REPLACED. I'VE HAD TO TAKE OFF FROM WORK SEVERAL TIMES TO BRING THIS VEHICLE IN AND LOST TIME. ON 4/2/14, I BROUGHT MY VEHICLE IN FOR A ROUTINE OIL CHANGE AND WHEN I LEFT THE MDT BECAME INOPERABLE AGAIN AND IS COMPLETELY UNUSABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576396April 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT CLUSTER FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CENTER STACK CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 22,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576521April 1, 2014
ENGINE
WHEN THE VEHICLE DRIVES AT THE SPEEDS BETWEEN 30 TO 40 MPH THE VEHICLE IS SLUGGISH. I'M WORRIED IN A PARTICULAR SITUATION WHEN I MAY NEED THE GET AND GO THIS ISSUE COULD COMPROMISE MY LIFE OR SOMEONE ELSE'S LIFE. I'VE BROUGHT IT 2 SEPARATE DODGE DEALER AND THE SERVICE DEPT. SAYS THE COMPUTER MODULE IS GOING FROM 4 TO 8 CYLINDER. THIS DELAY COULD BE A SAFETY ISSUE AND NEEDS TO BE ADDRESSED.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575286March 28, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
INSTRUMENT CLUSTER FAILURE WHILE DRIVING. INSTRUMENT CLUSTER SHUTS DOWN WHILE DRIVING AND INSTRUMENT CLUSTER FAILS WHILE DRIVING. INSTRUMENT CLUSTER SO FAR HAS REBOOTED AND RETURNED TO WORKING CONDITION BUT SO FAR CLUSTER HAS FAILED AROUND 20+ TIMES WHILE DRIVING. UNKNOWN IF INSTRUMENT CLUSTER WILL RESUME FUNCTIONING AFTER FAILURE UNTIL IT DOES RESTART. SECONDARY CONDITION TO ENTERTAINMENT CLUSTER MULTIPLE FAILURE. ENTERTAINMENT CONSOLE CLUSTER REPLACED DUE TO MULTIPLE FAILURE OF TOUCH SCREEN SYSTEM. THIS FAILED TO RESOLVE THE INSTRUMENT CLUSTER PROBLEM DESPITE DEALERSHIP ASSURANCES THAT IT WOULD. INSTRUMENT CLUSTER BEING REPLACED NOW ON TRUCK. TRUCK 10 MONTHS OLD - MULTIPLE ENTERTAINMENT CONSOLE FAILURES & INSTRUMENT CLUSTER FAILURES. DEALER UNABLE TO DIAGNOSE PROBLEM WITH INSTRUMENT CLUSTER MAKING VEHICLE UNSAFE TO DRIVE DUE TO POSSIBLE INSTRUMENT CLUSTER FAILURE. UNKNOWN IF THIS IS A HARDWARE PROBLEM, SOFTWARE PROBLEM OR ELECTRICAL PROBLEM. NUMEROUS TRIPS TO DEALERSHIP AND SPEAKING WITH RAM CUSTOMER SERVICE HAS FAILED TO RESOLVE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572506March 14, 2014
EXTERIOR LIGHTING
THE LIGHTING SYSTEM (HEADLIGHTS) ON MY 2014 RAM TRUCK ARE DANGEROUS TO USE AT NIGHT. THEY ARE VERY DIM AND PRODUCE SUB-STANDARD LIGHTING FOR SAFE DRIVING. I AM FORCED TO USE HIGH BEAMS DURING NIGHT DRIVING. THIS IS NOTABLY NOT SAFE FOR ONCOMING DRIVERS, BUT IT IS THE ONLY OPTION I HAVE. AFTER A QUICK INTERNET SEARCH, THIS IS A KNOWN PROBLEM WITH MANY CHRYSLER, RAM AND JEEP PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569102March 13, 2014
SERVICE BRAKES
FRONT CALIPERS RANDOMLY STARTED LEAKING FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569101March 13, 2014
POWER TRAIN
A FEW WEEKS EARLIER I HEARD A HORRIBLE GRINDING NOISE FROM MY TRANSMISSION WHILE DRIVING AT 30-35 MPH. I TOOK IT INTO THE DEALER AND THEY COULD NOT DUPLICATE THE PROBLEM AND INSPECTED MY VEHICLE STATING THAT THERE WERE NO LEAKS, FLUID WAS FINE AND TRANSMISSION WAS IN GOOD SHAPE. I THEN GOT MY VEHICLE BACK AFTER 18 BUSINESS DAYS IN THE SHOP AND I HEARD THE GRINDING AGAIN (950 MILES LATER). I GOT UNDER MY TRUCK TO LOOK AND FOUND THAT MY HYDRAULIC COOLER LINES WERE LEAKING AND MY TRANSMISSION LOOKED LIKE IT HAD 200,000 MILES ON IT. THIS IS VERY STRANGE BECAUSE I HAVE NO DOCUMENTED WORK ON MY TRANSMISSION AND IT WENT 19793 MILES WITH NO LEAKS AND RANDOMLY STARTED TO LEAK?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569097March 13, 2014
POWER TRAIN
FOUND A HOLE IN MY STOCK MUFFLER. IT APPEARS THAT A SPOT WELD BROKE OR THE MUFFLER RUSTED THROUGH. AS A RESULT OF THE HOLE CO WILL LEAK OUT UNDER MY VEHICLE BED THEN WILL EVENTUALLY FILL MY CAB UP IF THE VEHICLE IS RUNNING IN THE PARKED POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569091March 13, 2014
VEHICLE SPEED CONTROL
AFTER COMING TO SLOWER SPEEDS (45 MPH) FROM HIGHWAYS SPEEDS (75) MY VEHICLE WAS DRIVING BY ITSELF WITHOUT MY FOOT ON THE GAS. THIS HAS HAPPENED MULTIPLE TIMES AND IT KEEPS A CONSTANT SPEED OF 35 MPH. THE FURTHEST I HAVE DRIVEN LIKE THIS IS 2.5 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568338March 11, 2014
VEHICLE SPEED CONTROL
AFTER A WEEKEND OF CAMPING I LOADED UP THE TRUCK AND WAS ON MY WAY HOME DOING APPROX 45-55 MPH. I STOP AT A RED LIGHT AND AS SOON AS I GET A GREEN I PROCEED TO ACCELERATE EXCEPT I HAVE NO ACCELERATION. I LOOKED DOWN AND SEE "SERVICE THROTTLE CONTROL". MY VEHICLE HAS NOW ENTERED LIMP MODE LEAVING ME TO DRIVE 120 MILES HOME ON THE INTERSTATE AT 15-25 MPH WITH VERY LIMITED ACCELERATION IF ANY. ALSO 3 WEEKS BEFORE THIS I HAD SPARATIC ACCELERATION AT STOPLIGHTS ALMOST AS IF MY TRUCK WANTED TO JUMP INTO THE BACK SEAT OF THE CAR AHEAD OF ME. I DID NOT THINK TOO MUCH OF THIS AS IT ONLY HAPPENED A HAND FULL A TIME AND THOUGHT IT TO BE FUEL IN THE LINES BUT NOW THAT IVE DONE MY RESEARCH I NKOW THIS TO BE THE ISSUE. THIS IS A VERY UNSAFE CONDITION AND NEEDS ANSWERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568612March 11, 2014
EXTERIOR LIGHTING
I FEEL THAT THE HEADLIGHTS (HALOGEN) ON MY 2013 RAM 1500 SLT ARE INADEQUATE TO DRIVE THE TRUCK SAFELY. THE LOW BEAMS ARE TOO DIM AND YELLOWISH TO SEE DOWN THE ROAD. I HAVE HAD MANY VEHICLES IN MY 35+ YEARS OF DRIVING AND THESE ARE THE WORST HEADLIGHTS OF ANY CAR OR TRUCK I HAVE EVER SEEN OR EXPERIENCED. I HAVE SEEN OTHER 2013 RAM TRUCKS WITH SIMILAR HEADLIGHTS WITH THE SAME DIMNESS AND YELLOWISH LIGHTING. I FIND MYSELF OVER USING THE HIGH BEAMS SIMPLY BECAUSE THE LOW BEAMS FAIL TO DO THE JOB. OTHERS HAVE HAD TO HAVE COMPLAINED ABOUT THIS, RAM NEEDS TO TAKE ACTION TO CORRECT THIS PROBLEM BEFORE SOMETHING BAD HAPPENS. ANOTHER PROBLEM WITH THESE TRUCKS IS THAT THERE IS A APPROXIMATE 1 SECOND DELAY WHEN USING THE HORN TO WARN OTHER DRIVERS. TAKE THAT 1 SECOND DELAY WHILE DRIVING AT 30...40...50 MPH AND IT MAGNIFIES THE DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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