Ram 1500 Complaints

11,877 consumer complaints on file.

#10627546August 22, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2014 DOGE RAM 1500. THE CONTACT STATED THE REAR WINDOW DEFROSTER FAILED TO OPERATE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627585August 22, 2014
ENGINE, FUEL SYSTEM, GASOLINE
FRONT END SHOOK BAD, ENGINE LIGHT FLASHING. TRUCK CUT OFF. WOULD NOT START. TOWED TO DEALER. WAS TOLD TO DRIVE 50-SEVERAL HUNDRED MILES FOR COMPUTER TO RESET. ENGINE LIGHT NEVER WENT OFF. TRUCK DID THE SAME TWO MORE TIMES! TAKEN BACK TO DEALER JUNE 5TH. THEN TOLD EVAP LEAK.. ENGINE LIGHT STILL ON AFTER THIS TIME AS WELL. TOLD TO DO THE SAME THING. KEEP DRIVING IT UNTIL THE COMPUTER RESETS!!! WAS DRIVING AT 55 MPH AND LIGHT STARTED FLASHING AND FRONT END SHAKING SO I PULLED OVER. SPUTTERED AND CUTS OFF. SO AGAIN IT HAS BEEN TAKEN TO THE DEALER AND HAS BEEN THERE SINCE ABOUT JULY 19TH TO DATE!! HAVE BEEN TOLD FUEL PUMP WAS CRACKED, ORDERED AND ON BACK ORDER. AND MISFIRINGS ON FUEL INJECTORS #7 AND A RANDOM ONE. WARRANTY COVERED NOTHING. WHAT IF IT CUT OFF IN AN INTERSECTION?!! FIRST TIME DRAINED SOME WATER FROM FUEL TANK. NOW SAYING POSSIBLE SUGAR IN IT. HOWEVER..NEITHER WOULD DAMAGE A FUEL PUMP! I BELIEVE THIS DEALERSHIP IS LYING AND TAMPERING. I HAD TO PAY FOR THE FIRST TIME AROUND $900! I HAVE HAD NO VEHICLE DURING THESE TIMES. THIS IS A VERY DANGEROUS AND LIFE THREATENING SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626259August 19, 2014
TIRES
I WAS DRIVING 35 MPH ON AN ASPHALT PAVED ROAD IN MY 2013 RAM 1500 CREW CAB, WITH 3,842 MILES ON THE ODOMETER, ON 11/JULY/2014. THE LEFT FRONT TIRE, GOODYEAR WRANGLER SR-A 275/60R20, EXPLODED VIOLENTLY CAUSES INSTANT DEFLATION. THE TIRE TREAD SPLIT COMPLETELY IN HALF FROM OUTSIDE TOP OF RIM TO INSIDE TOP OF RIM. DURING THE PROCESS OF ALL THIS, THE TIRE MANAGED TO MANGLE MY INNER FENDER WALL AND RIP MY LEFT FRONT FENDER FROM ITS ANCHOR BOLTS CAUSING $1,200 WORTH OF DAMAGE. SEARS AUTO DEPARTMENT REPLACED THE TIRE AT NO CHARGE DUE TO BEING COVERED BY ROADSIDE ASSISTANCE. I FILED A COMPLAINT WITH THE GOODYEAR CLAIMS DEPARTMENT AND HAD THE TIRE MAILED TO THEIR INSPECTION DEPARTMENT. I RECEIVED A LETTER IN THE MAIL INFORMING ME THAT THE CLAIM WAS BEING DENIED DUE TO NO FAULT ON THE TIRE. GOODYEAR SAID THE TIRE WAS PUNCTURED AND HAD NORMAL DEFLATION. AFTER RECEIVING THE TIRE BACK FROM GOODYEAR, I TOOK IT TO 3 SEPARATE STORES IN MY TOWN TO GET A SECOND OPINION. WITH OVER 85 TOTAL YEARS OF EXPERIENCE COMBINED, THE FINAL VERDICT WAS A UNANIMOUS AGREEMENT...NONE OF THEM HAD EVER SEEN A 20" TRUCK TIRE COMPLETELY SPLIT FORM BEAD TO BEAD IN THEIR ENTIRE CAREER. I HAVE LETTERS TO VERIFY THIS INFORMATION. I AM NOW LOOKING INTO A SMALL CLAIMS COURT CASE AGAINST GOODYEAR IN ORDER TO GET PAYMENT FOR THE DAMAGE CAUSED TO MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622488August 15, 2014
ENGINE
THIS VEHICLE HAS LEAKED OIL AROUND THE OIL FILTER SINCE THE 1ST OIL CHANGE. THE COMPANY HAS NEVER OWNED UP TO BEING A PROBLEM HOWEVER I'VE HAD A OILED FILLED DRIVEWAY EVER SINCE THEN. THERE ARE NUMEROUS COMPLAINTS ONLINE FROM PEOPLE WITH THE SAME PROBLEM. HOW CAN RAM GET AWAY WITH NOT DOING ANYTHING TO FIX THE ISSUE. I LIVE 1 1/2 HOURS FROM THE DEALER AND I'M AFRAID ITS GOING TO VIBRATE OFF ON MY WAY THERE TO GET IT FIXED. I DOUBT THEY WOULD FIX THE MOTOR IF IT LOCKED UP ON MY WAY THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622226August 14, 2014
VEHICLE SPEED CONTROL
THE ISSUES HAVE BEEN WITH THE TRUCK'S CRUISE CONTROL. INITIALLY IT WOULD SHUT OFF WHEN THE '+' BUTTON WAS PRESSED 2X RAPIDLY OR WOULD NOT OPERATE AT ALL. IT WOULD RESUME FUNCTIONING WHEN I WOULD PULL OVER AND RESTART THE TRUCK. THE ISSUES HOWEVER HAS ESCALATED TO A SERIOUS SAFETY ISSUES. ON THE MORNING OF 7/28/2014, THE CRUISE CONTROL WOULD NOT SHUT OFF OR DISARM. I COULD CANCEL AND/OR PRESS THE BRAKE PEDAL TO SLOW DOWN, BUT THE SYSTEM WOULD NOT DISARM OR TURN OFF. A VISIT TO THE DEALER VERIFIED THE ISSUE AND A 2014 MODEL WAS TAKEN FOR A TEST DRIVE AND IT DID NOT REPLICATE SAME ISSUE. HAVING THE CRUISE CONTROL UNEXPECTEDLY DISENGAGE OR HAVE IT NOT DISARM IS A SERIOUS TRAFFIC AND SAFETY HAZARD. THE EXACT SAME BEHAVIOR IS DOCUMENTED IN THIS YOUTUBE VIDEO AND IS NOT AN UNKNOWN OCCURRENCE TO THE MANUFACTURER. HTTPS://WWW.YOUTUBE.COM/WATCH?V=AFC4Y2GRQZO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622232August 14, 2014
POWER TRAIN
I PULLED OUT OF PARKING LOT INTO STREET. I FELT LIKE WHAT WAS A FLAT TIRE. THERE WAS VIBRATION AND LOUD THUMPS. I IMMEDIATELY PULLED OVER TO CHECK MY TIRES. TO MY SURPRISE I FOUND MY TIRES TO BE INTACT AND LOOKED UNDER THE TRUCK AND FOUND THE DRIVE SHAFT HAD FALLEN. GOOD THING I WAS ONLY DOING ABOUT 10 MPH AND NOT 60-70 ON THE HIGHWAY. I IMMEDIATELY CONTACTED RAM AND THEY TOWED MY VEHICLE TO THE NEAREST DEALER. THE DEALER IS NOT VERY INFORMATIVE AS TO WHAT HAPPENED AND CHRYSLER GROUP IS NOT GIVING THIS INCIDENT THE PROPER ATTENTION IT DESERVES. I AM SHARING THIS TO LET OTHER RAM OWNERS KNOW THAT THIS IS A SERIOUS MATTER AND SHOULD BE ADDRESSED. ..UPDATED 10/21/14 *BF UPDATED 3/30/2015 *JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621657August 13, 2014
POWER TRAIN
2014 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED ON TWO OCCASIONS, WHEN HE SLOWED DOWN TO A STOP, THE TRANSMISSION WENT INTO NEUTRAL, AND THE VEHICLE COASTED DOWN TO A STOP. THE TRANSMISSION KNOB WOULD NOT OUT SHIFT OUT OF DRIVE AND IT STAYED IN NEUTRAL. WHEN HE STOPPED AND TURNED OFF THE MOTOR, HE WAS ABLE TO PUT THE GEAR SHIFT INTO PARK, START THE VEHICLE AND SHIFT INTO DRIVE. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622097August 13, 2014
EXTERIOR LIGHTING
MY 2014 DODGE EXPRESS TRUCK HEADLIGHTS AND FOG LIGHTS ARE VERY BAD FOR DRIVING AT NIGHT IN THE NORTH WEST WASHINGTON STATE AND ARE WORTHLESS IN THE RAIN; CAN'T SEE HEADLIGHTS ON THE ROAD SURFACE. PLEASE FIX THIS SAFETY ISSUE I COMMUTE ZIP CODE 98031 TO 98065 ON HWY 18; IT'S OVER A 1300 FOOT HIGH MOUNTAIN PASS. THE HEADLIGHTS ARE USELESS. I FEEL UNSAFE AT HIGHWAY SPEED GOING DOWN HILL ON THE HIGHWAY AT NIGHT IN THE RAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620888August 8, 2014
SERVICE BRAKES
TL*THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING 50 MPH, SHE APPLIED THE BRAKES AND THE VEHICLE PULLED TO THE LEFT, ALMOST CRASHING INTO ANOTHER VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620896August 8, 2014
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE TIRES WERE CUPPING. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE TIE ROD WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618943August 5, 2014
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO A MANUFACTURER RECALL FOR THE AIR BAGS. AFTER THE REPAIR WAS PERFORMED, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS ON THREE SEPARATE OCCASIONS. THE CONTACT WAS INFORMED THAT THE AIR BAG SENSOR AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617572July 30, 2014
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V287000 (ELECTRONIC STABILITY CONTROL). WHEN THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT HE DID NOT HAVE AN APPOINTMENT. THE DEALER STATED THAT A LOANER VEHICLE WOULD NOT BE PROVIDED IF THE VEHICLE WAS SERVICED. THE CONTACT STATED THAT THE SALES CONTRACT STATED OTHERWISE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 19,185.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617268July 29, 2014
STRUCTURE:BODY, SERVICE BRAKES
I PULLED UP IN MY DRIVEWAY. I SHIFTED MY GEAR INTO PARK. I TOOK MY FOOT OFF OF THE BREAK OPEN THE DOOR & STEP OUT OF THE TRUCK AT THAT TIME THE TRUCK STARTED TO ROLL AWAY. THE DRIVER SIDE DOOR HIT ME IN THE BACK, THE DRIVER SIDE TIRE ROLLED OVER MY LEFT ANKLE 1ST I THEN FELL TO THE GROUND WHILE I WAS LAYING ON THE GROUND THE SAME TIRE ROLLED OVER MY RIGHT ANKLE. THE TRUCK THEN JUMPED THE CURB & RAN INTO A WALL WITH MY GRANDMOTHER INSIDE OF THE TRUCK. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10616995July 28, 2014
ENGINE
LOW ENGINE OIL WARNING LIGHT, OIL FILTER LEAKING OIL, LEAKED AT 2500 MILES, 6,000 MILES, 8,000 MILES, 11,000 MILES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616513July 26, 2014
ENGINE, SERVICE BRAKES
ENGINE DIED AT FREEWAY SPEEDS , ,TAKEN TO DEALERSHIP 3 TIMES, FINALLY GOT IT BACK , WHILE DRIVING ON MY WAY HOME IT DIED AGAIN , COULD NOT STOP UNTIL I HIT CEMENT CULVERT FOR WATER RUN OFF, DAMAGING FRONT BUMPER, HAD IT TOWED TO DEALERSHIP WHERE IT SITS NOW. THE ENGINE KEEPS SHUTTING DOWN WITHOUT WARNING WHILE DRIVING ON CALIFORNIA FREEWAYS, BIG SAFETY ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10615511July 22, 2014
ENGINE
MY 2014 DODGE RAM HEMI TRUCK IS LIKE THE MOTOR IS JUST STALLING OUT IT LOOSES ALL POWER AND SLOWS DOWN. YOU DO NOT HAVE TO RESTART THE MOTOR IT WILL JUST AUTOMATICALLY START RUNNING. THE TRUCK HAS DONE THIS ON ME SEVERAL TIMES AT LOW SPEED BUT FRI I WAS GETTING ON THE EXPRESSWAY AND WAS MOVING PRETTY FAST WHEN IT WAS JUST LIKE THE TRUCK HAD STALLED OUT IT WAS A GOOD THING THAT I STILL HAD THE ENTRANCE LANE TO SWING BACK IN AS A BIG TRUCK WENT BY. WHEN I LET OFF THE GAS PEDDLE IT WAS JUST LIKE IT HAD STARTED BACK. IT DID THIS ON ME 4 MORE TIMES WHILE ON MY WAY TO AND FROM WHERE I WAS GOING. I CALLED THE PLACE WHERE I BOUGHT THE TRUCK AND TRIED TO GET THEM TO LET ME STOP BY AND CHECK THE TRUCK BECAUSE I WAS ONLY ABOUT 5 MILES AWAY AND THE SERVICE MAN TOLD ME THEY WERE TO BUSY THAT HE HAD NO ONE TO CHECK IT OUT THAT HE WOULD HAVE TO SET ME UP AN APPOINTMENT WHICH HE DID FOR THIS COMING FRIDAY A WEEK FROM THE DAY THIS HAPPENED. WHEN IT STALLED WHEN I WAS GETTING ON THE EXPRESSWAY THIS REALLY SCARED ME WHEN I HAD TO SWING BACK INTO THE ENTRANCE LANE AS THE TRACTOR TRAILER WENT BY. TO ME THIS WAS SOMETHING THAT SHOULD HAVE BEEN CHECKED IMMEDIATELY. I HAVE A RECALL NOTIFICATION ON THE RADIO FREQUENCY WHICH I TOLD THE SERVICE MANAGER ABOUT([XXX]) AN HE SAID HE DIDN'T THINK THIS WOULD CAUSE MY PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610922July 16, 2014
ELECTRICAL SYSTEM
I AM PROVIDING A FOLLOW-UP ON MY 2013 DODGE RAM. BOTH CHRYSLER AND THE DEALER HAVE WORKED ON MY TRUCK NUMEROUS TIMES TO KEEP THE TRUCK PANEL LIGHTS FROM COMING ON. I AM STILL LOSING MY BRAKES AND POWER STEERING. ALL THE LIGHTS ON THE CLUSTER PANEL CONTINUE TO KEEP GOING ON WHICH IS JUST ABOUT EVERY DAY NOW. I HAVE FINALLY PARKED THE TRUCK AND PLAN TO SEE IF WE CAN AFFORD A THIRD VEHICLE. THE PROBLEMS ARE ALMOST A YEAR OLD AND I AM CONVINCED CHRYSLER IS UNABLE TO REPAIR THE VEHICLE. I AM CONVINCED THAT IT WILL ONLY BE A MATTER OF TIME BEFORE I CRASH AS I NEVER GET A WARNING WHEN THE BRAKES OR THE POWER STEERING WILL FAIL. THE DEALER AND CHRYSLER ARE NOW VERY INVOLVED, WHICH I APPRECIATE BUT SO FAR THEY HAVE NOT BEEN ABLE TO REPAIR THE VEHICLE. I HAS BEEN CLOSE TO A YEAR AND I AM BRINGING THE VEHICLE BACK TO THE DEALER. I HOPE THEY SOMEDAY REPAIR THE TRUCK AS IT REALLY IS A GREAT VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609398July 16, 2014
EXTERIOR LIGHTING, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
2014 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO NAVIGATION SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE SCREEN WOULD FREEZE AND TURN BLACK. ALSO, THE SYSTEM WOULD DISPLAY A DIFFERENT LOCATION, OTHER THAN WHERE THE CONSUMER WAS. THE CONSUMER ALSO STATED, THE HEADLIGHTS SHUT OFF WHILE HIS WIFE WAS DRIVING, ONE NIGHT. SHE WAS ABLE TO PULL OVER AND TURN THE LIGHTS BACK ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610675July 15, 2014
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT ALSO MENTIONED THAT THE VISIBILITY WAS VERY POOR WHEN THE LOW BEAM HEAD LIGHT WERE ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610791July 15, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING UP HILL AT 20 MPH, THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND SUDDENLY THE VEHICLE ACCELERATED TO 60 MPH. THE VEHICLE WAS TOWED TO THE DEALER, WHO COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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